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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tumble Dryers!

133 replies

Tallulahbella · 25/10/2025 09:24

Sorry, long post and very first world problem!

AIBU to replace an expensive Samsung heat pump tumble dryer with a cheaper condenser dryer?

I previously had a cheap condenser dryer and was I used to the quick drying of towels/bedding, accepting the compromise that they didn’t come out smelling laundered (smelled of nothing) and I had to be careful what I put in to avoid shrinking/damage.

Since last year I’ve had the Samsung heat pump and the benefit is it’s so gentle on clothes, I can put literally anything in it and it comes out smelling as nice as if it’d been line dried, however it takes FOREVER.

Its definitely got worse. As an example I put towels in at lunch time yesterday, they were on until we went out for dinner/cinema last night at 6pm. Back on at 11pm and I had a notification it had completed at 5am, got up this morning and still wet so have been on since 8am, it’s now 9am - that is 13 hours!!!!!

I have tried a small load - 6 hours to dry a duvet cover and 2 pillow cases. 12 hours for 4 bath towels.

I am still in warranty so had someone out yesterday who said the heat exchanger at the bottom needed to be “immaculate” before he’d be allowed to do anything and there were no faults on the machine. He suggested cleaning by scraping with tweezers?! I have cleaned as instructed, at the frequency instructed with the brush provided. After his visit, I DID lie on the floor for an hour scraping each of the metal grids and to be fair, some gunk did come off but I since then has been this 13 hour towel marathon.

I don’t believe for a minute that people are lying on the floor scraping vents with tweezers as part of BAU maintenance in 2025 🫣

I don’t know whether to get them out again with my shiney vent, knowing I may be charged this time for “non-fault” call out or just cut my losses and replace.

Everytime it does it’s little song to tell me it’s finished and I open the door to wet stuff, I feel like taking a sledge hammer to it 😭

Also, if I didn’t WFH I literally wouldn’t be able to use it as I wouldn’t run it when no1 home and wouldn’t have 12 hours a day at home!

OP posts:
justasking111 · 25/10/2025 14:05

AngelsWithSilverWings · 25/10/2025 13:58

I am dreading my integrated white knight vented dryer breaking down. It's 10 years old and brilliant as it dries a whole load in an hour. I don't understand why they don't sell integrated vented driers anymore.

My white knight is older than that runs on bottled gas I dread it dying

AngelsWithSilverWings · 25/10/2025 13:58

I am dreading my integrated white knight vented dryer breaking down. It's 10 years old and brilliant as it dries a whole load in an hour. I don't understand why they don't sell integrated vented driers anymore.

PHB65 · 25/10/2025 13:54

I’ve owed a lot of Samsung stuff, washing machines, condenser dryers, fridges, freezers etc,never again.
Had someone come out to a brand new washing machine that dripped water from the front door seal, engineer while apologetic said to live with it, it was a known fault and Samsung didn’t give a monkeys, and even a new replacement would have the same fault, stick a tea towel under it and make do.. I shit you not, nope never buy Samsung now.

BlueandPinkSwan · 25/10/2025 13:53

I had a condenser dryer that worked well for nearly 8 years and then one day packed up about 2 years ago.
Where I live, near sea, it is easy to get clothles dry on the line and finish off indoors if need be. As a result haven't bothered to get a new one, Tim, the tumble dryer still sits in a cubby hole in the kitchen and looks after onions and potatos as it's cool and dark. Nothing sprouts and keeps for months.
Nice work Tim 😄

ThatLemonBear · 25/10/2025 13:53

I think your machine has a fault. We have a Samsung heat pump machine, maybe even the same model. It takes longer than a normal dryer but nothing like the times you say. If its still in warranty I'd push back if I was you

Shitmonger · 25/10/2025 13:52

Stampees · 25/10/2025 13:21

Pretty much all of North America has vented dryers. Doesn’t feel like old technology at all. Dries fast, towels are fluffy and fresh. It doesn’t add humidity to the air or burn the clothes to a crisp like a condenser.

It’s not old technology. That poster has no idea what they’re talking about.

I’d never have anything but a vented dryer again as they’re so much better than condenser and heat pump models.

Thatstheheatingon · 25/10/2025 13:51

I'm sure for the money you've spent you're entitled to a working tumble dryer OP.
I would push for a return - sounds like you've had it less than a year and they are trying to fob you off.

BuffetTheDietSlayer · 25/10/2025 13:41

I’d get rid and just buy a condenser dryer. Mine is a cheap Candy 10kg and dries most things in 45 mins or less.

Thatstheheatingon · 25/10/2025 13:36

CompSc4542 · 25/10/2025 13:33

The more concerning thing here is you leave the dryer on when you leave the house when I assume no one is home?

isn’t tumble dryers one of the leading cause of house fires?

Where does Op says that? She turned it off when she went to the cinema

mondaytosunday · 25/10/2025 13:35

You know I’ve been suckered in to buying Bosch and Neff and Dyson white goods. Give me good old Beko any time. Worst was an expensive Dyson washing machine where the drum rotated two directions at once - it had a product recall and my God what a hassle that was! Never again.

overstimulatedhermit · 25/10/2025 13:35

I think you’re better off with a condenser drying. Heat pump might be cheaper but I can drying 3 bath sheets together in mine in 30 mins which when you think about it costs probably about the same as heat pump but without the faff

CompSc4542 · 25/10/2025 13:33

Tallulahbella · 25/10/2025 09:24

Sorry, long post and very first world problem!

AIBU to replace an expensive Samsung heat pump tumble dryer with a cheaper condenser dryer?

I previously had a cheap condenser dryer and was I used to the quick drying of towels/bedding, accepting the compromise that they didn’t come out smelling laundered (smelled of nothing) and I had to be careful what I put in to avoid shrinking/damage.

Since last year I’ve had the Samsung heat pump and the benefit is it’s so gentle on clothes, I can put literally anything in it and it comes out smelling as nice as if it’d been line dried, however it takes FOREVER.

Its definitely got worse. As an example I put towels in at lunch time yesterday, they were on until we went out for dinner/cinema last night at 6pm. Back on at 11pm and I had a notification it had completed at 5am, got up this morning and still wet so have been on since 8am, it’s now 9am - that is 13 hours!!!!!

I have tried a small load - 6 hours to dry a duvet cover and 2 pillow cases. 12 hours for 4 bath towels.

I am still in warranty so had someone out yesterday who said the heat exchanger at the bottom needed to be “immaculate” before he’d be allowed to do anything and there were no faults on the machine. He suggested cleaning by scraping with tweezers?! I have cleaned as instructed, at the frequency instructed with the brush provided. After his visit, I DID lie on the floor for an hour scraping each of the metal grids and to be fair, some gunk did come off but I since then has been this 13 hour towel marathon.

I don’t believe for a minute that people are lying on the floor scraping vents with tweezers as part of BAU maintenance in 2025 🫣

I don’t know whether to get them out again with my shiney vent, knowing I may be charged this time for “non-fault” call out or just cut my losses and replace.

Everytime it does it’s little song to tell me it’s finished and I open the door to wet stuff, I feel like taking a sledge hammer to it 😭

Also, if I didn’t WFH I literally wouldn’t be able to use it as I wouldn’t run it when no1 home and wouldn’t have 12 hours a day at home!

The more concerning thing here is you leave the dryer on when you leave the house when I assume no one is home?

isn’t tumble dryers one of the leading cause of house fires?

Another76543 · 25/10/2025 13:31

RoseAlone · 25/10/2025 12:28

Why do you need a dryer at all, they're dreadful things. I got rid of mine goodness knows how many years ago and I've never missed it. Family of 5 with pets, dog etc.

Like most appliances which we probably don’t “need”, it makes life easier. The alternative when it’s nigh on impossible to get anything properly dry outside in winter months is to have wet washing hanging around, making the house damp. Having said that, Mumsnet is a prime example of different families washing things with different frequencies, if families are happy with not washing things as often, it’s probably not as much of an issue getting things dry.

excitingselfreliant · 25/10/2025 13:30

ive had my logik heat pump for about 4/5 years, and never had an issue and I defo don’t do any extra maintance of it especially involving tweezers.. that’s madness
a 8kg load takes 2-2 and half hours to dry which works about the same as my washing machine cycle so I can move from one load to another.. I occasionally put clothes on an extra spin cycle before drying to remove extra moisture (especially with towels/bedding) maybe try that and see if it improves drying time?

Spendysis · 25/10/2025 13:28

I have a Samsung heat pump drier it starts off saying it will take 3 hours to dry but is usually around 1.5 hours so not much longer than my previous condenser dryer and it doesn’t shrink my clothes.

FourSeasonsTotalLandscaping · 25/10/2025 13:26

RoseAlone · 25/10/2025 12:28

Why do you need a dryer at all, they're dreadful things. I got rid of mine goodness knows how many years ago and I've never missed it. Family of 5 with pets, dog etc.

In my case I have one because I live in a flat with nowhere to line dry in any weather, and no desire to have the place festooned with damp laundry 24/7.

Stampees · 25/10/2025 13:21

Canyousewcushions · 25/10/2025 10:16

To be fair that was probably true in the 1980s- drying speed isnt the only consideration, though!

Condenser models mean you don't need to make holes in the side of your house which let heat escape. When I researched, condenser models were also better than vented for not leaking humidity into a room- our house is humid at the best of times so we really wanted as much water as possible to be removed completely by the dryer.

Heatpump ones are super-low energy and really cheap to run, so theres a great benefit there but clearly can be an issue with drying time.

Drying more gently and at lower temperatures is also better for the clothes and makes them last longer.

I wasn't in the market for a dryer in the 80's, but I wouldn't go back to 80's technology now when looking at buying a new dryer.

Pretty much all of North America has vented dryers. Doesn’t feel like old technology at all. Dries fast, towels are fluffy and fresh. It doesn’t add humidity to the air or burn the clothes to a crisp like a condenser.

Moellen54 · 25/10/2025 13:19

Well that sounds horific. We moved house recently and left our washer dryer behind as there was a washing machine here. Ive just ordered a heated airer as Im sick of wet washing hanging around. When the washing machine dies I know Ill get a dual machine

Cheshire71 · 25/10/2025 13:10

We have a Samsung AI heat pump dryer and it takes no where near that long to dry loads. Are you using to towel setting when drying?

ArtyShmarty · 25/10/2025 13:10

Do you spin the clothes at least twice in washing machine before putting in dryer?

TeenLifeMum · 25/10/2025 13:07

Yep, I did all the maths and ended up not bothering with the expensive heat pump ones and got a fairly basic hotpoint condenser. It’s great. About 6 years old now.

Daisypod · 25/10/2025 13:05

I bought a Bosch hp two years ago and love it. 2 hours to fully dry a load of towels, less for general clothes. There must be a fault with yours and it’s definitely not fit for purpose

Tallulahbella · 25/10/2025 12:52

RoseAlone · 25/10/2025 12:28

Why do you need a dryer at all, they're dreadful things. I got rid of mine goodness knows how many years ago and I've never missed it. Family of 5 with pets, dog etc.

Don’t need but choose not to have clothes hanging round the house/creating dampness

OP posts:
FourSeasonsTotalLandscaping · 25/10/2025 12:48

We’ve recently replaced a very old Beko condenser (that had been on the absolute last legs for ages) with a Beko heat pump model. Very happy with the Beko - can dry a decent load of clothes in about 90 minutes and it’s very quiet. Also seems to release less humidity out into the room than the condenser did.

RoseAlone · 25/10/2025 12:28

Why do you need a dryer at all, they're dreadful things. I got rid of mine goodness knows how many years ago and I've never missed it. Family of 5 with pets, dog etc.