Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tumble Dryers!

133 replies

Tallulahbella · 25/10/2025 09:24

Sorry, long post and very first world problem!

AIBU to replace an expensive Samsung heat pump tumble dryer with a cheaper condenser dryer?

I previously had a cheap condenser dryer and was I used to the quick drying of towels/bedding, accepting the compromise that they didn’t come out smelling laundered (smelled of nothing) and I had to be careful what I put in to avoid shrinking/damage.

Since last year I’ve had the Samsung heat pump and the benefit is it’s so gentle on clothes, I can put literally anything in it and it comes out smelling as nice as if it’d been line dried, however it takes FOREVER.

Its definitely got worse. As an example I put towels in at lunch time yesterday, they were on until we went out for dinner/cinema last night at 6pm. Back on at 11pm and I had a notification it had completed at 5am, got up this morning and still wet so have been on since 8am, it’s now 9am - that is 13 hours!!!!!

I have tried a small load - 6 hours to dry a duvet cover and 2 pillow cases. 12 hours for 4 bath towels.

I am still in warranty so had someone out yesterday who said the heat exchanger at the bottom needed to be “immaculate” before he’d be allowed to do anything and there were no faults on the machine. He suggested cleaning by scraping with tweezers?! I have cleaned as instructed, at the frequency instructed with the brush provided. After his visit, I DID lie on the floor for an hour scraping each of the metal grids and to be fair, some gunk did come off but I since then has been this 13 hour towel marathon.

I don’t believe for a minute that people are lying on the floor scraping vents with tweezers as part of BAU maintenance in 2025 🫣

I don’t know whether to get them out again with my shiney vent, knowing I may be charged this time for “non-fault” call out or just cut my losses and replace.

Everytime it does it’s little song to tell me it’s finished and I open the door to wet stuff, I feel like taking a sledge hammer to it 😭

Also, if I didn’t WFH I literally wouldn’t be able to use it as I wouldn’t run it when no1 home and wouldn’t have 12 hours a day at home!

OP posts:
Seasideresin · 25/10/2025 23:06

My heat pump dryer lasted 10 years of constant use. It was a Bosch and fabulous. In fact I recently left it at the old house when I moved and it was till going strong.

I have purchased a new heat pump Bosch and again it’s brilliant, dries quickly. Maybe one hour thirty for the average load of washing.

MyGodMyThighs · 25/10/2025 22:56

I ‘upgraded’ our original Bosch vented dryer for a Bosch heat pump dryer. It died within 18 months. As did the second one we bought.

I just don’t think heat pump dryers are very durable. Plus they take absolutely forever and on ours it was not possible to manually clean the filters. It was supposedly self cleaning. Pah!

We have a Bosch condenser dryer now which is brilliant, quick, quiet, easy to clean the filters and solidly built.

cerealmover · 25/10/2025 22:38

I also have a Samsung heat pump dryer - it does dry reasonably quick. But the clothes come out smelling bad and I can't figure out why. Clothes go in smelling lovely and come out smelling musty even though they are dry. I've googled, asked Samsung and no-one seems to know. I don't know if there's something wrong with it but don't want to get an engineer out if it's nothing. I clean it out after every cycle, empty water, clean filters. Can't wait for the thing to break so I can go back to a condenser.

OnTheBoardwalk · 25/10/2025 22:35

My condenser dryer broke and I looked at heat pumps. Although dryer is in the house it’s against a cold kitchen wall where outside boiler pipe freezes in the winter so I went for another condenser

12 hours for 4 towels is not fit for purpose. My condenser Bosch starts by telling me 2.5 hours for an 8kg towel load but always gets it done in 60 mins

unless you doing loads and loads of drys in a day (which I can’t see you doing if they take so long ) then how much energy are people actually saving with a heat pump

Sagedragon · 25/10/2025 22:14

That is definitely faulty. We have recently upgraded to a Samsung heat pump model from a cheaper condenser, and the difference is remarkable. So much quicker and less costly to run than than the condenser. I think you need to get the repair service out again now that you've cleaned it out to get to the bottom of this.

mamagogo1 · 25/10/2025 21:50

My heat pump dryer takes forever too, I reserve it for fluffing up towels and emergencies, everything else is dried on racks

Musicmummy63 · 25/10/2025 21:48

Deliveroo · 25/10/2025 10:28

I didn’t like the condenser dryer in the holiday rental but at the time I was comparing to a vented dryer. Now that I’ve had a heat pump dryer I’d choose a condenser if I was replacing.

I miss my vented dryer so much. They don’t make them anymore so I couldn’t replace it. The heat pump takes 3-4 hours, and the clothes aren’t always fully dry. Not so much that you’d notice at first, but they start to smell musty after a few days.

It’s supposed to be gentler on clothes but the only setting that gets them fully dry, is the one for bedding, run twice. Easily takes 5-6 hours for heavy things like the waistbands of joggers, or the seams of men’s jeans. So the dryer still shrinks everything.

And for added kicks, the house insurance won’t cover for fire risk if you use it at night or when you’re out of the house.

You can still buy a vented dryer at lots of retailers.

Walkden · 25/10/2025 21:27

"Electrical heating is 100% efficient"

Only in the sense that all the electrical energy will convert to heat.

This does not make it 100% efficient though. Sone of the heat will warm the machine and tte surrounding things rather than the clothes.

ThisCanFuckOffToo · 25/10/2025 21:22

I go at the heat exchanger on mine with the hover brush attachment every so often and it’s much quicker to dry immediately afterward. I also wash the filter that sits in front if it.

ComtesseDeSpair · 25/10/2025 21:21

How often do you actually use the tumble drier? I only ever used it for bedding and towels, not clothes, and I used to have a tumble drier at home, which was never very effective and cost loads to run. Then it broke down suddenly in winter just as I had loads of heavy stuff to dry and so I was forced to take it all to the laundrette - which was a game changer. Now I just go to the laundrette once a week with all the washed bedding and towels and dry it all in about 20 minutes in their huge, efficient driers. It’s not even that much of a bother, I just go and have a coffee in the cafe next door as I’m waiting. Possibly not an option if you live in the middle of nowhere, but I’d never go back to using a home tumble drier again.

Worriedreparents · 25/10/2025 21:21

You can still buy vented ones. 40 mins max for a full load in mine

lottiestars76 · 25/10/2025 21:15

Our condenser dryer is in the coal house that’s connected to our house and is really cold this time of year, but still manages to dry anything we put in , even full, in 2 hours or under. I just be careful and don’t put certain things in. It doesn’t smell bad or of nothing though it smells like laundry?

amanda171 · 25/10/2025 21:08

I have a Samsung also - DV90BB9445GHS1 Heat Pump Tumble Dryer 9kg - 2 years old. In a utility room same as you but directly plumbed in under the sink so it drains all the water out and no emptying for me. It dries fine - superking bedding set in just over an hour, so yours definitely must be faulty somehow. I sympathise on the brush thing and being on the floor cleaning it. After reading on a random thread somewhere, I am buying a foam filter and cutting it to size to put in front of the bit you have to clean with that brush, so going to try this after I clean it again 😂You're doing everything right and cleaning it when the machine tells you - I hope they sort it out for you soon!

Crudd99 · 25/10/2025 21:03

I use a condenser dryer with 2 boss it balls. Everything dries really quickly. I did once consider a heat pump dryer but heard similar stories to yours. Boss it balls are great.

EmeraldShamrock000 · 25/10/2025 20:49

Yes, I couldn't be bothered waiting on a heat pump drier, most brands have a 5 year lifespan.
I hated my heat pump dryer.
My cheapish dryer is great.

PeonyBulb · 25/10/2025 20:47

I have a Miele heat pump dryer and even on a delicate gentle dry the puffer jacket I dried earlier today was done in no time definitely under 2 hours anyway
Towels dry under 2 hours as does anything else

ConstantlyTired312 · 25/10/2025 20:38

rwalker · 25/10/2025 10:13

I’m confused about the efficiency of heat pump dryers
looking on line they say they use between 2 and 3 units of electric per load

my 36 year old vented dryer has a 2.3KW heater
it will dryer a full load of towels and cottons in under an hour
the last 10 minutes is cooldown fan only so the 2.3kw heater is off so it uses about 2.4kw to dry a load when u add a bit for the fan motor
so it’s cheaper to run than some heat pump dryers
have I got this right

Yep, during the first winter of extortionate bills we worked out that my heat pump machine was cheaper per load than my friend's condenser one - 45 minutes for mine vs 4 hours for hers!!!!

MoonWoman69 · 25/10/2025 20:36

Ours is a condenser dryer, I can get a full load totally dry in 80 minutes! And that includes heavy stuff such as jeans. Plus they always come out smelling fresh.
It's dropping to bits now and rusty round the edges, so I'm going to have to replace it soon and I'm gutted, as I love it!
If it's still under warranty, can't you return it?

Nosurprisethere · 25/10/2025 19:57

Heat pumps for drying and heat pumps for central heating ARE USELESS.
I’ve actually been thinking of purchasing a gas combi boiler to keep in readiness for mine going wrong.
i feel so bad for you, we are told we are doing the “right thing” but actually we are not!! .

Timemyluckchanged · 25/10/2025 19:54

MagdaLenor · 25/10/2025 09:35

Ours is a condenser; for comparison it takes about an hour to dry sheets, 2 hours for towels. Nothing we have takes longer than that. We're not particularly assiduous about cleaning it all out regularly, either!

Edited: didn’t mean to quote anyone.

We have a Bosch heat pump condenser (series 6 I think) that will dry a full load of towels in just over an hour and also self cleans itself and is pretty economic to run too. Your dryer sounds ridiculous.

DrowningInSyrup · 25/10/2025 19:46

Tumble dryer is obviously faulty, but YABU writing a novella about it.

FlipFlopVibe · 25/10/2025 19:40

We had a Blomberg heat pump that was good initially but 8 years later it was taking 9 hours to dry a load. Was very tempted to get a condenser but they seem to be getting phased out. As we live in a new build very warm house we have stuck with heat pump. We got a new Hisense last week and so far it’s been brilliant. Less than 2 hours for an 8kg load. Towels which were taking the full day now take 1.5 hours and come out so fluffy. It’s got wifi connection too and really neat and compact

mysoulmio · 25/10/2025 19:18

Yanbu but you know you can turn up the drying level right which make it's quicker. And use the cotton setting, not eco.

Simplesbest · 25/10/2025 19:16

That's crazy. My heat pump drier does a 10kg load in 2 hrs. Ours is Hisense.

northernballer · 25/10/2025 19:15

I have a heat pump dryer and it's an absolute dickhead. I cannot wait for it to break, it takes so long to get anything dry I can't believe it is actually any cheaper.

It's a Bosch not a Samsung though.