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Is this normal for the public sector? Feels a touch illegal

118 replies

Nightingaleuk122 · 19/10/2025 08:48

I am four months into a new director position within a UK FE institution, after ten years in the private sector. I am gobsmacked by the chaos, lack of focus on the most basic areas of business and treatment of staff, including me, which includes:

I have an autistic daughter and, as agreed with HR, it was written into my contract that my on site hours are 8.30 until 4 with remaining hours completed at home. Since starting this has been entirely ignored, no accommodations have been made and I have to stay late approx 3 times per week.

I have been included within the duty manager rota, that includes regularly staying until 9pm. Responsibilities include suspending students for poor behaviour (including violence), fire drills and lock down procedures for if there is a threat to student welfare (not unlikely given the location). For this I have received 45 minutes of training on lockdown only, with the words 'just use your common sense' used. I feel utterly unprepared for if the situation occurs.

Last week duty managers were called upon to go to the car park to deal with gangs. I am a petite woman with zero experience in this situation. I feel like they are putting me at risk.

The workload is off the scale because it is not managed. Despite a busy week with a large project I needed to deliver, I was given a written report to prepare for Monday entitled 'ideas', which just seemed so utterly thoughtless and not strategic. I will now be spending my Sunday completing said report.

The structure seems chaotic. The CEO asked me to design a project plan which they then agreed to. I started to implement the project but was called out by the other members of the SLT team for not running the project past them first. I now have no idea who I'm supposed to check things with.

The organisation has a huge HR department, yet their focus appears to be small, inconsequential projects eg arranging menopause meet-ups, instead of fixing the fundamental issues like the above training issues or recruiting crucial staff members.

The problem is, I think I'm the only one who sees this as a problem. So the question is, is this normal? And if it isn't, what the hell do I do about it?

I left a job I loved for this.

OP posts:
EmeraldRoulette · 19/10/2025 10:30

Nightingaleuk122 · 19/10/2025 09:09

I don't feel this has been caused by underfunding. I thinks it's improper use of spend and wrong focus.

I have a feeling you've just summed up the public sector there.

after doing a couple of contract jobs, I realise I can't do a permanent job, no matter how attractive the pension is!

Nightingaleuk122 · 19/10/2025 10:13

JurassicPark4Eva · 19/10/2025 10:06

So to be clear, you're a director? How high up the food chain is this in context?

Why haven't you pointed out your contractual terms? And had yourself removed from the rota to match it?

Why haven't you sat the CEO down to discuss the pushback about the project?

Why did you accept a project entitled "Ideas" rather than discuss terms of reference and so on before writing it?

You sound like you're being terribly passive in what sounds like a high level job and responsibilities. It's been four months, you've had time to thrash some of this out like setting up a meeting with HR to discuss their work if that's in your remit, or to ask for the training in dealing with a lockdown to be reviewed.

It's actually not that high. In my previous organisation I was second in command, at this job I have three levels of management above me.

I requested a meeting with the CEO regarding the project, I have this on Wednesday.

I requested further clarification on the report. It's just a random list.

OP posts:
Charlize43 · 19/10/2025 10:10

FE/HE institutions can be brutal places.

I was sent to one last year on a temp contract (London) and it was very chaotic as well. The level of abuse directed at the staff was off the scale. One of my colleagues had a chair thrown at her by a young girl who was almost boasting that she had a 'personality disorder'. At least once a day we'd get someone flounce out saying, 'You'll be sorry if something happens to me.' A very high number of students now have or claim to have, 'alphabet diseases' as my ex-boss use to call them and behave in the most appalling manner. The BBC wrote a very good article on the mental health epidemic that is hitting Universities, where academics don't feel prepared to deal with it as they don't have mental health training; increased security is needed; budgets are being diverted from learning to support wellbeing & mental health services, counselling, etc...

I'm not sure what it happening with the younger generations. There is a great deal of rage and this is manifesting as mental health disorders and what feels like a tremendous sense of entitlement/verbal threats/aggression, etc.

This is just my own opinion. Personally, FE/HE is not an industry I'd want to willingly return to.

Good luck, OP.

Nightingaleuk122 · 19/10/2025 10:08

Whatsthatsheila · 19/10/2025 09:57

So first of all to put a pin in it - your contracted hours are your contract and by then asking /telling /expecting you to stay is a breach of that.

I am slightly perplexed as to why you haven’t pushed back on this? Have you felt that by leaving at your contracted time your job will be at risk?

I think you should evidence any and all breaches of contract quietly to one side where you can access from a personal email and then politely tell whoever is responsible for rota that you need to be removed from rota as per contract and again ensure you keep evidence.

any pushback/threats etc - keep evidence
any attempt to end your contract eg not meeting probationary period - keep evidence
same with any stupid work issues like the CEO/SLT authorising /shutting down projects ideas etc that are making your job impossible

the reason for the above is when you double down on your contact and if they consequently make your position untenable for this you will have them by the balls for breach of contract. Chuck in the fact that the reason for the hours is your daughters autism and you will possibly also have a claim for sex discrimination as a working mum and a claim for disability discrimination by association.

evidence evidence evidence and stand up for yourself - but join a union first if you haven’t already and then raise the complaints with management in the right way

Edited

Thank you, the reason I haven't raised this is because many of the meetings outside of my contracted hours are cross organisational with numerous departments represented. I feel it would be impossible not to attend.

Regarding duty management shifts, there was never even a discussion. The rota was sent out, my name was on it. As every other person operating at my level was named, I felt that pushing back would damage thr potential of developing good working relationships with my peers - they would be taking on my allocated shifts.

OP posts:
Pushmepullu · 19/10/2025 10:06

Whatsthatsheila · 19/10/2025 09:57

So first of all to put a pin in it - your contracted hours are your contract and by then asking /telling /expecting you to stay is a breach of that.

I am slightly perplexed as to why you haven’t pushed back on this? Have you felt that by leaving at your contracted time your job will be at risk?

I think you should evidence any and all breaches of contract quietly to one side where you can access from a personal email and then politely tell whoever is responsible for rota that you need to be removed from rota as per contract and again ensure you keep evidence.

any pushback/threats etc - keep evidence
any attempt to end your contract eg not meeting probationary period - keep evidence
same with any stupid work issues like the CEO/SLT authorising /shutting down projects ideas etc that are making your job impossible

the reason for the above is when you double down on your contact and if they consequently make your position untenable for this you will have them by the balls for breach of contract. Chuck in the fact that the reason for the hours is your daughters autism and you will possibly also have a claim for sex discrimination as a working mum and a claim for disability discrimination by association.

evidence evidence evidence and stand up for yourself - but join a union first if you haven’t already and then raise the complaints with management in the right way

Edited

Agree totally with this

JurassicPark4Eva · 19/10/2025 10:06

So to be clear, you're a director? How high up the food chain is this in context?

Why haven't you pointed out your contractual terms? And had yourself removed from the rota to match it?

Why haven't you sat the CEO down to discuss the pushback about the project?

Why did you accept a project entitled "Ideas" rather than discuss terms of reference and so on before writing it?

You sound like you're being terribly passive in what sounds like a high level job and responsibilities. It's been four months, you've had time to thrash some of this out like setting up a meeting with HR to discuss their work if that's in your remit, or to ask for the training in dealing with a lockdown to be reviewed.

Pushmepullu · 19/10/2025 10:05

I worked in a marketing team in the public sector, my first task was to create a poster, showing our mission statement, to hang above the staff printer. It took 6 weeks and 3 reworks before it was agreed as the SLT couldn’t agree whether matchstick men or puffy men were better! I kid you not. OP, you are in for a bumpy ride I’m afraid.

Whatsthatsheila · 19/10/2025 09:57

So first of all to put a pin in it - your contracted hours are your contract and by then asking /telling /expecting you to stay is a breach of that.

I am slightly perplexed as to why you haven’t pushed back on this? Have you felt that by leaving at your contracted time your job will be at risk?

I think you should evidence any and all breaches of contract quietly to one side where you can access from a personal email and then politely tell whoever is responsible for rota that you need to be removed from rota as per contract and again ensure you keep evidence.

any pushback/threats etc - keep evidence
any attempt to end your contract eg not meeting probationary period - keep evidence
same with any stupid work issues like the CEO/SLT authorising /shutting down projects ideas etc that are making your job impossible

the reason for the above is when you double down on your contact and if they consequently make your position untenable for this you will have them by the balls for breach of contract. Chuck in the fact that the reason for the hours is your daughters autism and you will possibly also have a claim for sex discrimination as a working mum and a claim for disability discrimination by association.

evidence evidence evidence and stand up for yourself - but join a union first if you haven’t already and then raise the complaints with management in the right way

wizzywig · 19/10/2025 09:48

Yes this is familiar.
Pushing of boundaries and ignoring accommodations to see what they can get away with.
Having you put yourself at risk of violence because you are dispensible.
Focusing on the rights and welfare of the daffodils in the next county instead of meaningful protection of staff.

Tamfs · 19/10/2025 09:48

Yes, it's normal for the public sector. I have worked in the NHS, LA, FE and HE over a thirty year career - it's poorly managed chaos a lot of the time and you will be asked to do a huge amount, especially at director level. Although as others have said, some places are better than others. The politics is huge - as you have found with your project plan, there will always be someone creating some noise because it makes them feel important.

That said, you can find niches that would work better for you. However it sounds like public sector isn't for you and that's ok! Don't drive yourself mad trying to improve things (safeguarding and professional ethics aside of course!)

JammieDodgerlover · 19/10/2025 09:46

My friend left a private sector role after 20+ years to go and take a senior position in a local authority

The stories she tells absolute waste and mismanagement and ineptitude is shocking

If the public knew how their taxes were being squandered at every level they'd be aghast

She does say, as others have that the whole lot is kept afloat by a dedicated group of staff who go way beyond their remit to keep it all going.

She also says they're in the minority!

Growlybear83 · 19/10/2025 09:44

It sounds very typical of much of the local government/education sector to me.

OSTMusTisNT · 19/10/2025 09:42

Welcome to the public sector. Very under-funded and would totally fall apart without the goodwill of employees starting early, skipping lunch, working late etc for no remuneration.

It's not for the workshy despite what the gutter press tell everyone.

popcornandpotatoes · 19/10/2025 09:38

chimppyjamas · 19/10/2025 09:02

I work in an FE college. This all sounds exactly like my job. FE has been underfunded for years and this is the result, despite being an absolutely essential service in communities across the UK.

While it has been underfunded, Op being tasked with writing a report called 'ideas' is not a result of underfunding, it's terrible management

Needlenardlenoo · 19/10/2025 09:36

noblegiraffe · 19/10/2025 09:35

From working part time in a school, no one will know or care what your contracted hours are and it will be up to you to assert them, e.g. write back to whoever does the rota and say 'Please remove me from this rota as per my contract my working hours end at 4pm'. And then just leave every day at 4pm regardless of what else is going on.

Yes, do this.

And job hunt intensively!

Needlenardlenoo · 19/10/2025 09:35

I don't think you can improve this by yourself.

noblegiraffe · 19/10/2025 09:35

From working part time in a school, no one will know or care what your contracted hours are and it will be up to you to assert them, e.g. write back to whoever does the rota and say 'Please remove me from this rota as per my contract my working hours end at 4pm'. And then just leave every day at 4pm regardless of what else is going on.

popcornandpotatoes · 19/10/2025 09:34

Ha I worked in HR for a few years in a FE college and it sounds very familiar. Could be the same place or could just be a symptom of poor management in FE

Robotindisguise · 19/10/2025 09:32

I have previously worked in the educational sector as a senior non-teacher having worked elsewhere first.

Your situation sounds intolerable but some of the fundamentals don’t surprise me. Teachers work incredibly hard but also (in my experience, I’m sure NASALT) can do so inefficiently, often with few boundaries and the sense that if you have some, it’s akin to not being good at your job - indeed that if you have them, you shouldn’t be working within a school because that it what a school requires. To an outsider, it’s clear that there are obviously areas (safeguarding for example) where this is true but in most cases it is not, and this is a large part of why teachers burn out.

Schools can be poor at lines of management / communication, with a resistance to proper line management feedback and an expectation that the SLT be looped into everything.

I think as a first step I would look at all your schools policies and try to understand as much as you can about how the structure here (and I obviously use the term loosely!) works. When an idea comes to pass, does it tend to get rubber stamped at the SLT meeting? Do non-SLT members come in to present ideas? Do they do it by email or sharing a Google doc instead? I would use the fuss over this initiative to have a meeting with the CEO about how things tend to be done here and whether that should change. Are you senior enough (you’re a director, so surely) to start changing the structure?

And also - it goes without saying that you need a new job ASAP. But jobs can be hard to come by in this environment so attack this from both ends.

TwistyTurnip · 19/10/2025 09:27

Nightingaleuk122 · 19/10/2025 09:06

Yes, CEO is from public sector, they are new to this level. I can't see it changing. I will look for something else but it's going to take time to find another of this level. Im angry because the job was thoroughly misrepresented and my contracted terms have been entirely ignored.

When you do find another job OP, make sure you let them know why you aren’t staying. They need to realise that if they treat their staff this way, then it’s going to affect staff retention.

IDontHateRainbows · 19/10/2025 09:27

I think its normal for a shit organization. Can be public or private sector. Ive worked in many over the years and the crapness isnt limited to one sector, although I do think having to make a profit and beat the competition in some private sector employers means crapness isnt tolerated, or if it is the organization doesn't survive.

Where's the money coming from and is it guaranteed regardless of performance is what id ask myself before determining whether an organization has an incentive to get things right.

Octavia64 · 19/10/2025 09:25

I used to work on a school.

yes completely normal. Some are better than others.

ecuse · 19/10/2025 09:22

If the CEO is also new to public sector she might be feeling rather similar and if she's new to grade maybe a bit our of her depth. Wonder if you can try getting her onside a bit? Maybe try to have a discussion along the lines of "crikey is this what you were expecting? Chaos, isn't it? Not how we would have done things in our old jobs. Shall we whip them into shape a bit? [...make plan for getting shit together to the extent possible...] "

She will probably be glad of an ally who gets her and you might find strength in numbers together to make progress. I would start with addressing SLT decision making, emergency preparedness training, and take it from there....

chimppyjamas · 19/10/2025 09:21

@Nightingaleuk122Yes, I agree. Terrible mismanagement at my workplace too, constant churn of SLT all with new ideas that never come to fruition. But we are also chronically understaffed which makes achieving even the most basic requirements of any role very difficult.

Buttcraic · 19/10/2025 09:20

Itsnotallaboutyoulikeyouthink · 19/10/2025 09:15

I mean your a director can’t you help to influence the change needed?

From a family member's experiences yup, this sounds like typical FE! But grow a pair - no way in hell would I accept regularly being rota'd outside my contract hours if it didnt suit - push back! Putting me at risk? Think again. Just have the fight; you're a director, direct.

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