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AIBU?

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Viewer stole from my house?

607 replies

Calcaata · 18/10/2025 20:29

I have a Diptique candle, 3 wick and cost £180. I’ve had two house viewings today, not done by myself but by the estate agent. I’ve come home and it’s missing.

Aibu to expect the estate agent to reimburse me?? I won’t be able to contact them now until Monday.

OP posts:
Thread gallery
8
PortSalutSherryHello · 19/10/2025 21:51

Witsendneedhelp · 19/10/2025 21:50

It was a £180 diptique candle. But the real issue isn’t the cost of the candle, it’s that the EA completely dropped the ball and allowed unsupervised viewers to steal from the OP when attending house viewings. Zero duty of care to their clients. Has happened to me also, and quite a few other posters.

Thanks. Sorry, I was being sarcastic :-)

LikeWhoUsesTypewritersAnyway · 19/10/2025 21:51

NotForTheMoneyandNotForTheApplause · 19/10/2025 18:43

You don't actually think posters are expressing surprise at the price of the candle because really they want to be able to buy them do you?

I think it's way steep for a candle but to suggest that's because I'm jealous is laughable. We're allowed to think things are overpriced because, you know, they are overpriced, there's no ulterior reason and if someone gave me £180 with no strings attached I wouldn't be heading off to the candle shop 😁

This. ^

I am not going to bash the OP for spending £180 on a candle, as it's up to her what she spends her money on. But let's not pretend that 'most people will cough up £180 for a candle if they have a decent amount of surplus income.' Most people would not. There was a thread on here the other day about the £200 beef wellington from M & S, and people were talking about it like it was just normal and regular for people to spend this on a beef wellington, and how 'it's only £33 per person, per portion.' 🙄

DH and I are solvent, no mortgage, upper working class, well-educated, live in a rural middle class village, both reasonable earners, plenty of savings, and decent pensions, and no way would we spend this kind of money on a candle, or a beef wellington! We can afford it but we wouldn't spend it. We'd spend on tangible things that will grow in value yes, but a candle and a beef wellington for £180 to £200? Just no.

My 2 DC (aged 30-ish) are high earners (high income tax bracket, 6 figures,) and have decent savings, and surplus income, and they would never spend this kind of money on a candle either. I told the one about this earlier, and she gasped, and said 'like hell would I spend that on a candle!' So it's a myth that anyone who can afford it would buy it.

As I said, the OP shouldn't be mocked and derided, but let's not kid ourselves that it's normal to spend £180 on a candle, because it's really not. The majority of people wouldn't spend this on a candle ... Even people who have a good amount of surplus income.

.

Witsendneedhelp · 19/10/2025 21:50

PortSalutSherryHello · 19/10/2025 21:37

I think I've got confused

What was the item and how much was it?

It was a £180 diptique candle. But the real issue isn’t the cost of the candle, it’s that the EA completely dropped the ball and allowed unsupervised viewers to steal from the OP when attending house viewings. Zero duty of care to their clients. Has happened to me also, and quite a few other posters.

PortSalutSherryHello · 19/10/2025 21:37

I think I've got confused

What was the item and how much was it?

Witsendneedhelp · 19/10/2025 21:31

I’d say some of the people criticising you for your candle are the very ones that wouldn’t think twice about spending £180 on a ‘haul’ of cheap sweat shop made tat from primark/shein that will sit unworn in the back of their wardrobe before eventually ending up in landfill. The candle is £180 and burns for up to 180 hours, so £1 per hour for something that brings you joy. We’re here for a good time, not a long time. There is an insatiable appetite for fast fashion and plastic crap at the moment, I think it would be a good thing if consumer trends shifted towards buying less but rather buying good quality, special items. Glad you’ve found a little luxury that brings you happiness and hope you get a new one when this is sorted out!

grumpygrape · 19/10/2025 21:31

Calcaata · 19/10/2025 20:45

Rothschild OP here, just back from burning some £50s at the bonfire pit. Apologies in all honesty I’ve not read all the comments, as it’s moved so fast.

I would like to assure people I’m not “gullible”, I didn’t save up every last penny, but it and then sit in the dark ever since, eating crackers and too scared to burn said candle. If that were true though and I told you they were Jacob’s crackers I’d probably get hung up and demanded to give an explanation as to why I didn’t buy Tesco Own Brand.

I’d also like to reassure people I didn’t wake up this morning feeling smug because username124 from somewhere in the world knows that me a completely stranger with no name/face/age own the very elitist, exclusive, definitely can’t be bought at John Lewis candle.

It’s actually quite shocked me that people have deemed this theft as ok. It shows where your morals really are. I treat everyone as an equal. I wouldn’t steal from anyone - regardless of whether they could replace it or not. But that makes me glad to be me and not some of the questionable people on this thread.

(I also don’t name call because I’m not 7 and I was brought up right but there you go)

Cream Crackers ? CREAM Crackers ? Some of us can't even afford WATER Biscuits..... 😉

Frenzi · 19/10/2025 21:26

I havent read all the responses - I stopped when people started complaining about the cost of the candle. Completely irrelevant.

But I would be more inclined to think it was the person showing them around the house than the viewer that took it. Something like that is big - not easy for a viewer to take without being seen.

But for a person with keys and time ...................

namechangetheworld · 19/10/2025 21:24

I used to work as an EA and one of my biggest fears was being accused of stealing something. People (usually the ones with more money than sense) would leave all sorts of shit lying around on the side - cash, jewellery, expensive make-up - that could be very easily misplaced.

You have no chance of getting it back. The EA won't just hand over £180 cash without absolute proof that it was taken by one of their agents, and the viewer will have probably given a false name and address (not that the EA would give it to you anyway!)

FreeTheOakTree · 19/10/2025 21:07

Calcaata · 19/10/2025 20:45

Rothschild OP here, just back from burning some £50s at the bonfire pit. Apologies in all honesty I’ve not read all the comments, as it’s moved so fast.

I would like to assure people I’m not “gullible”, I didn’t save up every last penny, but it and then sit in the dark ever since, eating crackers and too scared to burn said candle. If that were true though and I told you they were Jacob’s crackers I’d probably get hung up and demanded to give an explanation as to why I didn’t buy Tesco Own Brand.

I’d also like to reassure people I didn’t wake up this morning feeling smug because username124 from somewhere in the world knows that me a completely stranger with no name/face/age own the very elitist, exclusive, definitely can’t be bought at John Lewis candle.

It’s actually quite shocked me that people have deemed this theft as ok. It shows where your morals really are. I treat everyone as an equal. I wouldn’t steal from anyone - regardless of whether they could replace it or not. But that makes me glad to be me and not some of the questionable people on this thread.

(I also don’t name call because I’m not 7 and I was brought up right but there you go)

Plenty though, have advised and empathised. So perhaps focus on that rather that the obvious chippy idiots.

Differentforgirls · 19/10/2025 21:07

AnAlpacaForChristmasPleaseSanta · 19/10/2025 20:09

OMG is that how much it was??!!!
I wouldn't know because nobody on this entire thread has mentioned that!

Hahaha 😂Love your posts btw.

Rhaidimiddim · 19/10/2025 21:04

You must tell the estate agent so they can keep an eye on these viewers.

FreeTheOakTree · 19/10/2025 21:03

Blondeshavemorefun · 19/10/2025 17:02

Think my 3 wick was 4.99 from Aldi / got it last week

Whoop de doo!

So many chippy fuckers and their cheap candles on this forum.

Betty1625 · 19/10/2025 21:02

Ireolu · 19/10/2025 20:57

MN on a tangent again missing the point of the thread and getting bogged down because of the cost of the missing candle!

EAs are interesting folk. CCTV may be helpful. If the thief was stupid enough to hand carry it out of your house. This has been an eye-opening thread though. Expensive things need putting away for house viewings. Who would have thought people would be scummy enough to steal when allowed into your space?

Did you see a post where ea took a vase that was put away in a chest?
It's been an eye opened for me too; who knew that scummos are allowed to steal from you if you are deemed a bit posh by MNers. God forbid you treat yourself to something nice.

Ireolu · 19/10/2025 21:00

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

You are being unreasonable
This is also high up as one of the stupidest things I have personally ever read on MN.

Ewock · 19/10/2025 20:59

NotForTheMoneyandNotForTheApplause · 19/10/2025 19:00

Maybe I'm the unusual one but if I think of a product (can't actually think of example) where I think people are gullible to pay so much for it the last thing I'd be wishing was that I could afford to do the same, I'd be whatever the opposite of jealous is.

I just can't equate fools and their money being easily parted with jealousy

Your logic doesn't track. The op loves the candle and gets a lot of pleasure from it so for her it isn't foolish to pay that price. It is worth it to her. I'm sure we all spend money on items/experiences that others think are a waste of money. But it is very rude to express that and completely ignores the issue which is that someone stole something from the op house. Doesn't matter what price it was or what it was, theft is theft.

Betty1625 · 19/10/2025 20:58

Simonjt · 19/10/2025 08:32

It clearly wasn’t unusual as when I phoned to report it they just asked how much I needed to replace it yet ‘insisted’ they hadn’t seen it. It was worth a lot of money and had been inside a chest in the spare room rather than on show. I reported it to the police and funnily enough the vase appeared in their office the next day.

That's awful, they even rummaged through your belongings!

LittleMoreLegAction · 19/10/2025 20:58

I think that the candle industry will benefit from this thread. 💰🕯️

Ireolu · 19/10/2025 20:57

MN on a tangent again missing the point of the thread and getting bogged down because of the cost of the missing candle!

EAs are interesting folk. CCTV may be helpful. If the thief was stupid enough to hand carry it out of your house. This has been an eye-opening thread though. Expensive things need putting away for house viewings. Who would have thought people would be scummy enough to steal when allowed into your space?

Betty1625 · 19/10/2025 20:57

I do hope you will complain to the estate agents. I wouldn't be able to trust them again...

Differentforgirls · 19/10/2025 20:54

LikeWhoUsesTypewritersAnyway · 19/10/2025 17:40

Oh yes, cheap DOES mean smoke damage in some cases. And lots of nasty greasy residue on EVERYTHING as I said earlier. I have known people this has happened to. (I said this earlier too.)

For someone who claims to work in candle making, you don't know very much about candles. At all!

😂

!

Edited

Give you something else to laugh at. I keep all the bits at the bottom of my candles. Plus the glass containers. And my husband fashions new candles out of them. We even bought wicks 😆. I can guarantee they are better quality than laughing posters cheapos are.

LittleMoreLegAction · 19/10/2025 20:54

You can pay in instalments in case anyone wants this one!

Viewer stole from my house?
AnAlpacaForChristmasPleaseSanta · 19/10/2025 20:52

Calcaata · 19/10/2025 20:45

Rothschild OP here, just back from burning some £50s at the bonfire pit. Apologies in all honesty I’ve not read all the comments, as it’s moved so fast.

I would like to assure people I’m not “gullible”, I didn’t save up every last penny, but it and then sit in the dark ever since, eating crackers and too scared to burn said candle. If that were true though and I told you they were Jacob’s crackers I’d probably get hung up and demanded to give an explanation as to why I didn’t buy Tesco Own Brand.

I’d also like to reassure people I didn’t wake up this morning feeling smug because username124 from somewhere in the world knows that me a completely stranger with no name/face/age own the very elitist, exclusive, definitely can’t be bought at John Lewis candle.

It’s actually quite shocked me that people have deemed this theft as ok. It shows where your morals really are. I treat everyone as an equal. I wouldn’t steal from anyone - regardless of whether they could replace it or not. But that makes me glad to be me and not some of the questionable people on this thread.

(I also don’t name call because I’m not 7 and I was brought up right but there you go)

Tesco own brand cream crackers? Ooh get you, some of us can only dream of such luxury 😉.

In all seriousness you've handled yourself brilliantly and with class on this thread.

Ariel896 · 19/10/2025 20:50

AnAlpacaForChristmasPleaseSanta · 19/10/2025 20:48

Surprised none of them have done a #firstworldproblem post yet.

Yep. Always oh my god my husband is doing cocaine, threw up on my daughter. AIBU 🙄

AnAlpacaForChristmasPleaseSanta · 19/10/2025 20:48

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Surprised none of them have done a #firstworldproblem post yet.

allthingsinmoderation · 19/10/2025 20:48

it would be difficult to prove,but i'd certainly discuss it with the estate agent and ask if viewers are left unsupervised on viewings.

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