Viewer stole from my house?

607 replies

Calcaata · 18/10/2025 20:29

I have a Diptique candle, 3 wick and cost £180. I’ve had two house viewings today, not done by myself but by the estate agent. I’ve come home and it’s missing.

Aibu to expect the estate agent to reimburse me?? I won’t be able to contact them now until Monday.

OP posts:

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HardyWeinbergEquation · 18/10/2025 20:36

Albemarle10 · 18/10/2025 20:35

Proof the OP had the candle could be that it appears in the estate agent’s photos.

But not proof of who took it.

Albemarle10 · 18/10/2025 20:35

Proof the OP had the candle could be that it appears in the estate agent’s photos.

shampop · 18/10/2025 20:35

Not sure if they would but 100% make sure you raise it with them

KittytheHare · 18/10/2025 20:33

Gosh that’s terrible. I’ve honestly never heard of this happening. I suppose you have put your trust in the estate agent to vet and supervise the viewings, so that would imply that the onus should be on them to ensure your house and belongings are safe during viewings. Obviously you’ll have to contact them on Monday to see what the procedure is.

didntlikeanyofthesuggestions · 18/10/2025 20:33

That's pretty hefty to steal! Doubt house insurance would be paying out if someone has been let in. Raise it with estate agent. Even if you don't get money back you can stop it happening to someone else.

HardyWeinbergEquation · 18/10/2025 20:32

I expect they would refuse without proof unfortunately.

Hatty65 · 18/10/2025 20:31

Good luck with that one! I'm not sure how you could possibly prove that a) you had the candle and b) they owe you that much for it.

Claim on your house insurance if it's that important.

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