Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Viewer stole from my house?

607 replies

Calcaata · 18/10/2025 20:29

I have a Diptique candle, 3 wick and cost £180. I’ve had two house viewings today, not done by myself but by the estate agent. I’ve come home and it’s missing.

Aibu to expect the estate agent to reimburse me?? I won’t be able to contact them now until Monday.

OP posts:
Thread gallery
8
reversegear · 19/10/2025 00:43

I would just bluff say you’ve got cameras and want it looking into.. my money would be on the agent swiping it.

BashfulClam · 19/10/2025 00:34

It is sad when this happens as you have no proof. When my parents were selling their home a piece of jewellery went missing after the surveyors had come round (in Scotland the seller provides the survey so it’s done first), it wasn’t expensive but was sentimental to my mother. Absolutely no proof though but no one else had been in the rooms in the house at that point.

DH is also pretty sure he had £10 stolen by the guys who can to fix his sky dish in his first flat. It was a cottage style flat so no communal dish. The three at the beck of the property were disrupting his signal so it had to be moved from next to the kitchen windows to the roof and needed the ‘specialist height team’. Two wee neds turned up, the type of guy that if he fell onto his head there would be no real damage. My DH is 80% sure he had a £10 note in the dish in the living room where he kept all his ‘pocket gubbins’. There was no £10 note after they left. He’s not 100% sure but thinks it definitely happened.

Its horrible to think these people just walk in and do this!

TeenLifeMum · 19/10/2025 00:32

Calcaata · 19/10/2025 00:21

Welcome to a world of people having different tastes then. Strange it took you this long to get here. My friend pays £120 for tracksuits from this particular brand, I wouldn’t pay £1.20 for them. But hey guess what, we spend our money differently because we’re not the same person - crazy concept.

No one is asking you to understand the benefit of anything.

I’m genuinely asking, when you burn it does it last longer/smell more fragrant? How does it compare to cheaper versions. If people are willing to spend that much then I assume there’s a reason I’m not getting. Completely up to you how you spend your money and outrageous someone stole it so I’m truly sympathetic, but also curious about the item.

MrsSkylerWhite · 19/10/2025 00:28

Luna6 · 19/10/2025 00:26

Fiftieth person asking the same stupid question. Maybe read the thread.

It’s not a stupid question. No candle is worth that. Anyone who thinks it is is daft. No need to read the whole thread.

Calcaata · 19/10/2025 00:28

MrsSkylerWhite · 19/10/2025 00:23

180 quid for a candle? Why?

Because I wanted to use it as a teapot.

OP posts:
Luna6 · 19/10/2025 00:26

MrsSkylerWhite · 19/10/2025 00:23

180 quid for a candle? Why?

Fiftieth person asking the same stupid question. Maybe read the thread.

MrsSkylerWhite · 19/10/2025 00:23

180 quid for a candle? Why?

Bigcat25 · 19/10/2025 00:21

Bellyblueboy · 18/10/2025 23:47

I came back to my house once after a family with two little girls had viewed my house to find my cat tucked into my bed, with my pjs around her as an extra blanket and the blinds and curtains closed😂.

not sure where the estate agent was when this little bed time routine was taking place!

Love this!

Calcaata · 19/10/2025 00:21

TeenLifeMum · 19/10/2025 00:14

I don’t think this thread is an example of that. I could afford it, I just wouldn’t… I guess I’m struggling to appreciate what you’re getting for your money that makes it better. And I think that’s where other posters are coming from too. Mind you, I can’t see why an Audi is better than a VW… maybe I’m just not posh enough to understand. I met a guy showing off his £75k bmw recently and that was lost on me, ugly looking saloon car I’d assume was about £30k 🤷🏻‍♀️

Welcome to a world of people having different tastes then. Strange it took you this long to get here. My friend pays £120 for tracksuits from this particular brand, I wouldn’t pay £1.20 for them. But hey guess what, we spend our money differently because we’re not the same person - crazy concept.

No one is asking you to understand the benefit of anything.

OP posts:
Calcaata · 19/10/2025 00:16

Cherryicecreamx · 19/10/2025 00:05

I knew when you mentioned the price of the candle there would be a debate on it 🙄 But back to the point, I would make the estate agents aware it's gone missing after a viewing. Although without evidence not much they can do. You never know though, they might have had complaints from others too!
Could you put a home security camera in for future?

Yes. I probably should have just said stole something worth x amount, but then I’d also be asked what was the item then?!

I just put the price as if it was say a £5 one from Sainsbury’s (which I currently have burning) I would be bothered but I’d shrug it off as a lesson.

OP posts:
ThreePointOneFourOneFiveNine · 19/10/2025 00:15

I doubt you’ll get anywhere with it. We had to move out of our house before it had sold so it was left vacant with the estate agent showing people round. We went to check on it and found a broken window. Not right through, it was double glazing and only the pane of glass on the inside was broken. It was only us and the estate agents who had a key. They denied all knowledge and we had no choice but to shell out for a replacement.

TeenLifeMum · 19/10/2025 00:14

ReadingSoManyThreads · 19/10/2025 00:07

It's the usual "race to the bottom" on MN. People being jealous of others having more money and nicer things than them. Pathetic.

I don’t think this thread is an example of that. I could afford it, I just wouldn’t… I guess I’m struggling to appreciate what you’re getting for your money that makes it better. And I think that’s where other posters are coming from too. Mind you, I can’t see why an Audi is better than a VW… maybe I’m just not posh enough to understand. I met a guy showing off his £75k bmw recently and that was lost on me, ugly looking saloon car I’d assume was about £30k 🤷🏻‍♀️

TiredCatLady · 19/10/2025 00:14

Another one who allowed viewings of a rental I was moving away from. Had a one of a kind piece of jewellery stolen with no way of proving it (before the era of ring doorbells). I was gutted.
Definitely raise it with your scumbag estate agent. The more defensive they are, the more I’d distrust them. If you have a ring doorbell or your neighbours do, ask to see the footage. How many people would actually have the brass balls to steal from a house they might actually want to buy? That’s what I find difficult. Are these people actually not just thieves who have found a way to access high value goods? Particularly if said goods were visible in any of the listing photos?

TeenLifeMum · 19/10/2025 00:10

Totally missing point of the post; do £180 candles burn differently to a Yankee candle or Asda own (which I find the same)? I just curious and will never own one to compare.

AnAlpacaForChristmasPleaseSanta · 19/10/2025 00:09

ChocolateBoxCottage · 18/10/2025 23:51

This is mean.

Would it be OK to steal OPs Porsche but not her Fiat?
Her Tiffany jewelery but not her H Samual gold?
Her John Lewis tea bags but not the happy shopper tea?
The kids XBox but not their puzzles?

It's OK to steal if it's nice stuff? OK........

I think the thought process is this is some sort of karma and the OP deserved to have her property stolen if she's going to throw a lot of money on one item (when you can get a similar one from TK Maxx for £3.99) 🙄.

Would I spend that much myself? No
Do I care that the OP chose to? No
Did she deserve to have it nicked? Abso-fucking-lutely not.

Some of these posters sound like they model themselves on Miriam Margolyes character in Blackadder.

ReadingSoManyThreads · 19/10/2025 00:07

CharlotteLightandDark · 19/10/2025 00:05

This.

some people like/can afford nice things shocker

It's the usual "race to the bottom" on MN. People being jealous of others having more money and nicer things than them. Pathetic.

Cherryicecreamx · 19/10/2025 00:05

I knew when you mentioned the price of the candle there would be a debate on it 🙄 But back to the point, I would make the estate agents aware it's gone missing after a viewing. Although without evidence not much they can do. You never know though, they might have had complaints from others too!
Could you put a home security camera in for future?

CharlotteLightandDark · 19/10/2025 00:05

ReadingSoManyThreads · 19/10/2025 00:03

Please do not justify yourself to these envious idiots.

This.

some people like/can afford nice things shocker

ReadingSoManyThreads · 19/10/2025 00:03

Calcaata · 18/10/2025 23:35

Why would I have to justify anything I buy for myself by giving to charity? How about I’m not in debt, pay my bills, have savings and can do whatever I want with my money?

And for what it’s worth, I volunteer 3 hours a week online teaching adults to read, I have three direct debits set up to charities. Every morning I’m in the office I buy the same homeless man a coffee, I know his name and we talk as I want him to know he’s seen. I used to take the elderly woman that lived across the road from me food shopping every week and would have a tea with her on my lunch break until she died in March.

None of this makes me an angel or even a good person. But apparently I have to justify how I use my disposable income.

Please do not justify yourself to these envious idiots.

AliceMaforethought · 18/10/2025 23:56

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

Not the point, now is it?

LastMinuteTravelInsurance · 18/10/2025 23:52

Bellyblueboy · 18/10/2025 23:47

I came back to my house once after a family with two little girls had viewed my house to find my cat tucked into my bed, with my pjs around her as an extra blanket and the blinds and curtains closed😂.

not sure where the estate agent was when this little bed time routine was taking place!

That is so adorable!

ChocolateBoxCottage · 18/10/2025 23:51

This is mean.

Would it be OK to steal OPs Porsche but not her Fiat?
Her Tiffany jewelery but not her H Samual gold?
Her John Lewis tea bags but not the happy shopper tea?
The kids XBox but not their puzzles?

It's OK to steal if it's nice stuff? OK........

PollyBell · 18/10/2025 23:48

Well good luck proving it, i could say someone stole a diamond braclet and someone needs to pay me back for it, doesn't mean it will happen

Bellyblueboy · 18/10/2025 23:47

I came back to my house once after a family with two little girls had viewed my house to find my cat tucked into my bed, with my pjs around her as an extra blanket and the blinds and curtains closed😂.

not sure where the estate agent was when this little bed time routine was taking place!

JMSA · 18/10/2025 23:45

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

You are being totally unreasonable.

Swipe left for the next trending thread