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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Angry at house seller?

718 replies

perfectpotato · 18/10/2025 17:17

Had our offer accepted, in the middle of the legal process and we’ve had got the fixtures and fittings form from the vendors.

They are taking with them all the column radiators (will be replacing with basic ones), all light fixtures - they had these beautiful sconce marble light fixtures that they will be taking and they are have a fixed mirror in the bathroom, has Bluetooth and different lighting and they are taking that too.

My partner doesn’t seem bothered but I’m really upset, Aibu?

OP posts:
Rosscameasdoody · 20/10/2025 09:42

JustHereWithMyPopcorn · 20/10/2025 09:39

Light fittings I get, bathroom mirror maybe, rads, no. How do they even know if they are the right size for their new home??

I don’t think that’s the point. The vendor themselves posted upthread to say that the radiators were gifted to them, so clearly sentimental value. Also disclosed that OP indicated that she intended to renovate, so the vendor was removing and replacing them rather than see them on a skip.

JustHereWithMyPopcorn · 20/10/2025 09:39

Light fittings I get, bathroom mirror maybe, rads, no. How do they even know if they are the right size for their new home??

Rosscameasdoody · 20/10/2025 09:38

Allergictoironing · 20/10/2025 08:59

If they meant that much to the seller then they should have mentioned that at the time of viewing, not wait until the latest they can get away with. We don't even know whether the estate agents were told.

They don’t have a duty to disclose to the EA. The TA10 form is not ‘the latest they can get away with’ it’s part of the sale process, and the point at which the vendor is legally required to disclose what fittings they are taking/leaving. He’s done that. OP has assumed that light fittings, non standard and clearly high end radiators and powered mirror were being left, and the responsibility for that is on her - if these items meant so much to her as part of the property, she should have clarified whether or not they were included in the sale.

Now she knows what is being taken there’s an opportunity to negotiate, accept it or walk away. The vendor has posted upthread to say that OP indicated they intended to renovate and that rather than see these radiators on a skip he intended to remove them and replace them with standard ones, and that he has had several communications with OP over the phone, so I don’t think we’re getting the full story here.

Treesandsheepeverywhere · 20/10/2025 09:33

The sconce marble light fixtures may have cost a bit and they could be sentimental.

I have light fittings that I sourced from Italy after searching for 2 years, no chance will I be leaving them behind.

Offer to pay if you like them but they're NBU.

Radiators may have cost a lot too but weird to take them as more bother for the sellers to make right.
But then again, cost of making right might be worth it to them depending on reasons for wanting to keep them.

Rosscameasdoody · 20/10/2025 09:23

oldclock · 20/10/2025 09:15

Very easy @perfectpotato you have three choices:

  1. reduce your offer by the value of what they are removing
  2. withdraw your offer
  3. put up with it.

Which one is realistic depends on how much you want the house, how much they want to sell, and what sort of market it is.

Exactly this. The vendor has disclosed honestly on the TA10 form, and regardless of anything discussed/agreed privately at the time of the viewing, this is all that will be taken into account legally. Now that she knows what the vendor intends to take, she can negotiate, accept it, or walk away. If the vendor is replacing what he’s taking with standard fittings and making good, as legally required, I don’t see that she has a case for a reduced offer to be honest.

oldclock · 20/10/2025 09:15

Very easy @perfectpotato you have three choices:

  1. reduce your offer by the value of what they are removing
  2. withdraw your offer
  3. put up with it.

Which one is realistic depends on how much you want the house, how much they want to sell, and what sort of market it is.

WYTrio · 20/10/2025 09:13

I was imagining from the title nothing had been mentioned before moving and you'd walked in to empty spaces, bare wires and ratator taps ending in nothing- in which case it would be reasonable to be angry

Rosscameasdoody · 20/10/2025 09:12

Noodles1234 · 20/10/2025 08:30

Thinking about this and depends how far you want to take this, but you put an offer in expecting these items. Something as high value and obvious as vertical radiators should have been communicated when you were looking round. I would get a rough quote together (like for like radiators and a rough sum to have them installed), and ask for this amount to be deducted from your original offer.

If a mirror is wired in this is very bad form to remove, again get a price to replace and install and ask for a reduction.

Edited

The actual vendor has posted upthread. They are taking the radiators because they are specialised and were gifted to the vendor, so sentimental value. OP indicated to the vendor that they would be renovating and rather than see them on a skip, he/she is taking them and replacing them with standard ones. Same with the mirror.

I really don’t understand some of the frothing here, not to mention some of the really bad advice given to OP, who, if the vendors’ post is anything to go by, hasn’t been entirely honest here. The vendor is entitled to remove any fittings they want, as long as they state what they’re taking on the TA10 form and don’t remove anything considered to be a fixture or items they’ve stated will be left, and as long as they make good after they have done so. So he’s entitled to remove the light fittings as long as he replaces them with basic fittings and light bulbs. Similarly with the mirror, if it’s powered he must make the electrical connection safe on removal.

Where non standard radiators are concerned I’ve come across this during the buying process and according to my solicitor the vendor was perfectly entitled to remove them as they are considered a fitting and not a fixture. And again, as long as he replaces them with standard radiators, makes good any damage incurred in the process, and obtains the necessary certification, he’s not doing anything wrong.

It’s important to remember that caveat emptor applies. In other words, don’t assume that fittings you see during viewing will be sold with the house. It’s the buyers’ responsibility to ensure that they know as much as possible about the property before the sale completes and the TA6 and TA10 forms are an important part of that, as they disclose everything the seller knows about the property and what fittings will be present when you take possession. At that point you can choose to negotiate, reconsider your offer, or pull out of the sale.

Wasssuuuuup · 20/10/2025 09:01

Allergictoironing · 20/10/2025 08:59

If they meant that much to the seller then they should have mentioned that at the time of viewing, not wait until the latest they can get away with. We don't even know whether the estate agents were told.

Or remove them since these are items which are reasonably expected to stay in a house.

Allergictoironing · 20/10/2025 08:59

dazzlecrumb · 20/10/2025 08:50

You've no idea what any of those items might mean them.

If they meant that much to the seller then they should have mentioned that at the time of viewing, not wait until the latest they can get away with. We don't even know whether the estate agents were told.

dazzlecrumb · 20/10/2025 08:50

You've no idea what any of those items might mean them.

theressomanytinafeysicouldbe · 20/10/2025 08:37

Were they mentioned in the listing?

I've bought a house where they took all the lightbulbs and toilet roll holders 😳

Noodles1234 · 20/10/2025 08:30

Thinking about this and depends how far you want to take this, but you put an offer in expecting these items. Something as high value and obvious as vertical radiators should have been communicated when you were looking round. I would get a rough quote together (like for like radiators and a rough sum to have them installed), and ask for this amount to be deducted from your original offer.

If a mirror is wired in this is very bad form to remove, again get a price to replace and install and ask for a reduction.

Noodles1234 · 20/10/2025 07:46

Wall lights and mirror are a bit stingy to take, but ok fine. However to take the radiators are they kidding? I’ve never heard of that. I’d ask how much to leave them, it’s going to cost them to remove them assuming they are not doing it themselves, plus if they’re the nice upright column radiators the fittings for a standard will be weird as different widths.

if they do take them I would ask to see evidence that a qualified person will remove and replace them and not a bodge job.

I would classify radiators as a fixture or fitting and not really something to take. Personally I would look for a reduction in the house sale amount as I imagine you expected these to stay.

Bananaandmangosmoothie · 20/10/2025 07:23

The radiators is weird but the other stuff I can understand.

You can withdraw or adjust your offer if you want to.

cramptramp · 20/10/2025 07:19

It is weird to take radiators.

Marchitectmummy · 20/10/2025 06:40

Honestly - why do you want them? Let them go and buy whatever is to your taste or offer them some money for them. Personally I would let them go and chose my own every time.

We are unlikely to move for years to come however if we did there are fittings we would take with us, some are vintage and hard to replace, I wouldn't leave them for fear of the next person binning them without realising what they are.

llizzie · 20/10/2025 01:59

Winter2020 · 18/10/2025 18:55

The sellers are also risking losing the sale by altering what is being sold after the price has been agreed.

I cannot see the point in taking anything. I never have. They must be pretty sure their old stuff will go in their new home.

I also think they have to make good after removing things like light fittings, and anything on the walls. How they shut off the central heating and water if they take the radiators will be interesting.

llizzie · 20/10/2025 01:43

perfectpotato · 18/10/2025 17:25

Because they are fixtures - who takes radiators with them?

Yes, when vendors remove light fittings, they must replace them with a standard, safe fitting such as a ceiling rose, flex, and bulb holder. It is illegal to leave exposed wires and is a standard requirement in contracts to ensure the property is left in a safe and usable condition.

This from google ai. There is more. Strange about the radiators though. You could square that with a professional heating engineer. I think they would have to make good the wall and shut off the water to do it, which might make things difficult for you when you move in.

76evie · 20/10/2025 01:38

I can’t believe people have voted for you as being unreasonable! Taking light fittings, yes someone people do that but they do have to put a basic rose ceiling flex light up.

however taking radiators??!!! I have never heard of that before, what an actual cheek. I’d be angry indeed. How are they going to make good on wall markings, patchy walls? Are they going has a professional do it, you could be left with low pressure or airlocks!!

AppleDumplingWithCustard · 20/10/2025 01:28

I’ve recently had one of my bathrooms refitted including a new radiator that is a completely different size and type to the original. The wall behind it took a fair bit of work to repair where the old pipes and fittings were. I’d hate that to be required for every radiator in every room.

Lotsnlotsoflove · 20/10/2025 00:54

Yes. At a very minimum I would not exchange contracts until radiator work had been completed and I had a chance to inspect with a gas engineer, paid for by them. Apart from anything else I think after exchange you can be held liable for insurance etc if stuff happens to the house…so really they should not be doing plumbing works after exchange - certainly not cosmetic stuff.

Sweetnbooksnradio4 · 20/10/2025 00:31

It should have been made clear from early on (viewing, agent’s info) what was and wasn’t included- that’s what would have annoyed me.

Rainydayinlondon · 20/10/2025 00:30

Please let us know how you get on OP !

JoBrandsCleaner · 20/10/2025 00:10

That’s not nice, I suppose you could offer something for them but that’s what these things are for so that you’re informed what they’re taking and can see what to do about it. I had a (asking price) offer accepted on a bungalow last year. It was on at £525, I asked them to leave bathroom cabinets, boys bedroom furniture, lights and a few other bits. They wrote a list out and how much they wanted for everything, we didn’t want the dishwasher so then they knocked £100 off for that despite originally listing it at £500?? Anyway I’d started having second thoughts about the bungalow and pulled out in the end, the fact that they were being so grabby made that decision a lot easier and they ended up selling for £30,000 less.