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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Angry at house seller?

718 replies

perfectpotato · 18/10/2025 17:17

Had our offer accepted, in the middle of the legal process and we’ve had got the fixtures and fittings form from the vendors.

They are taking with them all the column radiators (will be replacing with basic ones), all light fixtures - they had these beautiful sconce marble light fixtures that they will be taking and they are have a fixed mirror in the bathroom, has Bluetooth and different lighting and they are taking that too.

My partner doesn’t seem bothered but I’m really upset, Aibu?

OP posts:
BigAnne · 19/10/2025 20:35

@perfectpotato regards the radiators I would threaten to pull out. Wouldn't be bothered about the light fittings.

Reallyneedsaholiday · 19/10/2025 20:33

If it’s listed on the brochure, then it’s included in the sale. Speak to the agent,before asking your solicitor, it’s cheaper if THEY can sort it out for you. You can renominate the price on that basis. Otherwise, definitely speak to your solicitor, just remember that you pay them per letter/ per them minutes of work, or however they are billing you, so watch that the cost doesn’t escalate past replacement value.

SleeplessIntheOnyxNight · 19/10/2025 20:31

Aluna · 18/10/2025 18:33

It must have been in the paperwork as you have to tick boxes as to what you are including and excluding in each room.

It def wasn’t and not sure that’s a thing in Scotland I’ve sold three houses and never filled one of those in.

Someonelookedatmypostinghistorysoichanged · 19/10/2025 20:30

Will they make sure the heating system is in good working order … blessing the radiators etc.

SummerEve · 19/10/2025 20:29

MrsJeanLuc · 19/10/2025 19:58

Because they made an offer on the basis of what was shown to them when they viewed the property.

OP, if it wasn't mentioned that they were taking these things prior to the offer then make a revised offer (reduced by whatever you think the value of those items is to you).

If that were the case nobody would be asked to complete the F&F form.

Puzzledandpissedoff · 19/10/2025 20:27

It would however have been far more reasonable to have made it clear that you weren’t leaving the rads at the beginning of the discussion. 1) because it impacts on the process OP might want to pay and 2) because it would have highlighted to OP that she’s dealing with someone who operates outside of the norms

That seems to be the kernel of the whole thing doesn't it, @DancingNotDrowning

Nobody disputes that a vendor can take whatever they want providing it's itemised correctly on the relevant forms, but to spring unexpected things like this once the process is well underway - and when the buyer's offered on the basis of things which can reasonably be expected to be left - looks shabby at best

Bellyblueboy · 19/10/2025 20:26

Gagaandgag · 19/10/2025 20:21

Column radiators are expensive! Don’t blame them at all

But where does it end? I have expensive worktops - should I remove them if I sell?

and to be fair - column radiators aren’t that expensive for a nice feature. I have a few in my house. I wouldn’t dream of taking them out if it sold - but I understand they make the rooms look much better and that would be reflected in the price and the attractive of my home.

thinking check about are fitted blinds etc. wouldn’t occur to me that someone would take the radiators! As I said before, the seller knew they made the house look better which is why she left them in situ for the photos and viewings.

feels like a bait and switch

Gagaandgag · 19/10/2025 20:21

Column radiators are expensive! Don’t blame them at all

ProfessionalWhimsicalSkidaddler · 19/10/2025 20:21

EvadneCake · 19/10/2025 20:00

No, the (alleged) vendor has appeared on the thread elsewhere though. Look for no18currentowner
Personally, I’d pull out, anyone who is prepared to go to the trouble of removing radiators and didn’t mention it upfront, i.e. before a buyer puts in an offer based on the existing fixtures is likely to lead to more grief.

Oh no! I’ve fallen foul of not RTFT. Sorry for being so moody. I still read that as not at viewing but after. Alleged seller is reasonable there in a way and their post is definitely reasonable but should have said from the outset (if they didn’t).

Housebuyerbewarr · 19/10/2025 20:17

no18currentowner · 18/10/2025 23:53

Hi there @perfectpotato . I am a little surprised at this thread. It is better to just consult your solicitor on these matters.

Anything you want to keep, you can just make offers on. In this case you are planning to do extensive work to the property, I have sold property before, and seen fixtures I thought were great in a skip within a few weeks. These radiators were gifted to me, and so rather than see that happen, I stated I would take them.

It's curious you like the pendant light. As you know, the house has been tenanted and every tenant had taken them down because they didn't like them. I assumed it was something that was just to my taste, so said I would take them. Same with the bluetooth mirror - no one else fussed about it at all.

You didn't mention the things I have done that sellers hardly do - like the recent flushing of the boiler so you'd have no problems moving in mid-winter. I'll persevere in fighting off that sense of regret.

I don't feel good about this thread at all. I took your call when most sellers wouldn't, talked to you about the area, answered all sorts of questions. I didn't need to do any of that, so it leaves a sour taste.

Like I say, better to just contact your solicitor than write a very identifying post on mumsnet.

Take care now.

I just saw the vendor has replied yesterday. Fair play to them for laying out their position, and I understand why they would want to have this go through solicitors rather than on a forum and that’s obviously how it will have to get resolved. However, perhaps they shouldn’t have posted on here at all if they didn’t want anyone else’s opinion on what they have written!

Unfortunately, just because they’ve seen other items in the skip from houses they’ve sold, doesn’t mean the purchaser wasn’t planning on keeping a lot of the fixtures and fittings. The vendor says the radiators were ‘gifted’? That’s seems such an odd thing to write tbh. Surely if you were in communication with the purchaser you could have just asked them if they were planning on keeping the radiators or not? Or if you wanted to minimise contact then I appreciate you could view the property information form as your way of asking them? However, it really does seem odd to remove them. Light fittings and the mirror are things that could be discussed, but I’ve never ever seen anyone take radiators. It really does sound like this is actually all about money and not being happy with the offer you’ve accepted (hence mentioning really irrelevant things like having the boiler flushed - I would guess you did this for previous tenants, and have since decided to sell?)

WoodywoodpeckerTomandJerryRoadrunner · 19/10/2025 20:17

If they didn't state in the legal paperwork that they were taking these things, they have NO right!! I bought a house and the seller wanted the microwave a month later 🙄

Rosscameasdoody · 19/10/2025 20:05

FrodoBiggins · 19/10/2025 20:02

It's pointless, and in some cases actively unhelpful, to share AI generated guff. If you don't know the answer yourself then why post. Anyone can do an AI search (although they'd be wise not to given how dodgy the results currently are)

Agree. I pointed this out upthread and was flamed a bit for it. I’ve enough recent experience to know that you don’t just assume that things are being left - you wait for the paperwork and sort it out via your solicitor.

Bikergran · 19/10/2025 20:05

That's what the fuxtures and fittings list is for.

Rosscameasdoody · 19/10/2025 20:04

Nothing7 · 19/10/2025 20:02

I would be really pissed off about the radiators! And I would challenge that with the estate agents, I have never known it be a thing to do that. Additionally someone has posted an article where it says that these things are fittings and actually the removal could damage things whereas you’ll surely be expecting the house to be in the condition you purchased it. Are the sellers confident the replacement radiators will fit exactly or just botched in? Same with the lights, will the walls need repainting etc? This should surely have been written in the advert so potential buyers were aware.

As far as I’m aware they can’t take lights and just leave bare wires, so they would have to replace with standard plastic fittings and light bulbs.

FrodoBiggins · 19/10/2025 20:02

ThisMellowCat · 19/10/2025 19:18

You have grounds for a dispute if the original column radiators were considered permanent fixtures and not explicitly excluded in your contract or on the TA10 form
. You should first check your contract and the TA10 form to see what was agreed upon, then contact your solicitor to ensure the agreement about repairs from the removal is followed, and that you're getting what you paid for.
Before you act

  • Review your contract: Check the "fixtures and fittings" section of your contract. These are items that are typically considered part of the property and should remain unless explicitly stated otherwise.
  • Check the TA10 form: The TA10 form is a legally binding document detailing what items the seller is taking with them. Ensure the radiators are either listed as being taken, or that the document correctly states they are staying.
  • Examine the offer: If you have already made an offer, your solicitor should have clarified the status of the radiators in the sales contract. If there is no mention, it's best to get this clarified now.
  • Confirm damage repair: The vendor is responsible for repairing any damage caused by removing the radiators. Get this documented and checked before you complete the sale.

It's pointless, and in some cases actively unhelpful, to share AI generated guff. If you don't know the answer yourself then why post. Anyone can do an AI search (although they'd be wise not to given how dodgy the results currently are)

Rosscameasdoody · 19/10/2025 20:02

MrsJeanLuc · 19/10/2025 19:58

Because they made an offer on the basis of what was shown to them when they viewed the property.

OP, if it wasn't mentioned that they were taking these things prior to the offer then make a revised offer (reduced by whatever you think the value of those items is to you).

Or she could ask how much extra they would cost if they left them. The problem is that houses are not sold as seen. Until you get the property forms as the sale proceeds you have no idea what’s being left and what’s not, so the best option is to ask. I’ve sold a lot in the last twenty years and twice I’ve come across radiators being taken and replaced with standard ones because they were expensive and the vendors didn’t want to shell out again. They’re not fixtures, they’re fittings.

Jello64 · 19/10/2025 20:02

Bit on the mean side to be taking radiators off the wall 😬

Nothing7 · 19/10/2025 20:02

I would be really pissed off about the radiators! And I would challenge that with the estate agents, I have never known it be a thing to do that. Additionally someone has posted an article where it says that these things are fittings and actually the removal could damage things whereas you’ll surely be expecting the house to be in the condition you purchased it. Are the sellers confident the replacement radiators will fit exactly or just botched in? Same with the lights, will the walls need repainting etc? This should surely have been written in the advert so potential buyers were aware.

Chiangmymy · 19/10/2025 20:01

When I moved into my first house the sellers had dug up and taken every single plant from the garden!

oldmoaner · 19/10/2025 20:00

I wonder if they have the old radiators that were taken out and intend putting those back in, but if In the advert for the house it showed the new radiators I'd say we need to reduce our offer if radiators are being taken. I think I'd price them and see how much to have that sort installed plus were they all through the house or just in a certain room.

EvadneCake · 19/10/2025 20:00

ProfessionalWhimsicalSkidaddler · 19/10/2025 19:44

Based on the fact that OP is irked/surprised enough to have created a post and has stated that it was during the legal process that this was announced how is it obvious she was told this at the viewing? Are you the tight bastard taking the radiators?

No, the (alleged) vendor has appeared on the thread elsewhere though. Look for no18currentowner
Personally, I’d pull out, anyone who is prepared to go to the trouble of removing radiators and didn’t mention it upfront, i.e. before a buyer puts in an offer based on the existing fixtures is likely to lead to more grief.

hcee19 · 19/10/2025 20:00

As opposed have stated you are buying the house, not three radiators etc. It's their right to do that, not your right they leave them for you...Some people think they are very entitled, you're not...

MrsJeanLuc · 19/10/2025 19:58

SummerEve · 18/10/2025 17:22

Why would you be angry at someone taking items that they own?!

Because they made an offer on the basis of what was shown to them when they viewed the property.

OP, if it wasn't mentioned that they were taking these things prior to the offer then make a revised offer (reduced by whatever you think the value of those items is to you).

Smoggy55 · 19/10/2025 19:55

Helpwithdivorce · 18/10/2025 17:19

Offer extra for them to leave them. Or pull out

Totally agree, however our sellers did take items that were not initially listed.

oldmoaner · 19/10/2025 19:49

Really they should have said they were taking radiators when you viewed but light fittings etc they don't have to say unless you specifically ask about them.
Similar happened to me, they charged extra for garden shed, light fittings curtain rails and tie backs that were fit to the wall. I paid full asking price as well plus 300.00 on top for fixtures and fittings. (Shed, 2 curtain poles and 2 sets of tie backs plus light fittings) I wasn't amused but my fault for not asking. I would query about radiators though as if they change them after your survey has been done, what if they don't work?

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