Why are things so hard to log into these days? Just

Omg! Yes, that O2/Virgin thing was a fucking nightmare! It took me forever going round in circles with password and codes again and again, I think it took me nearly an hour to get it sorted.

I feel your pain

The thing that gets me about it is nobody ever tells you that anything's changed

by the time you get to needing to do something, it's usually important and you haven't got time for all the faff

I don't know what the deal is with my doctor surgery but you should be able to just phone. It was so much easier.

I really wish there was a way we could take action against all this technology, which is making life so much harder. Honestly, I could rant about this all day. We seem to have gone backwards with a lot of technology. Of course I understand the security aspects but - maybe a separate thread - there's a lot of things that used to work and now don't work properly.

The cyber security threat is never going away. So are we going to be subject to constantly changing systems?

A lot of it is reaching the point where it could be more efficiently done by humans, but nobody is prepared to employ anyone and eat in to their profit.

Technology is making life so much harder. You would've thought eventually it would be self limiting as people realise this - but no.

Yeah, I feel you. I get they need two step etc, which is fine so long as the process works.

It took me about 8 years to finally be able to log into my HSBC account to view my mortgage because of how utterly dismal their system is. Even now I don’t have a digital passkey thing, they ended up having to send me a PIN sentry. Utter, utter shit.

It's super frustrating BUT there has been a massive increase in hacking and cyber attacks recently, and it's getting more and more sophisticated. No company wants to be the next M&S.

The O2/Virgin thing was ridiculously convoluted - it all frustrates the hell out of me too especially for bills. I get it at work too - having to go through two step verification just to print off an invoice.

I had to do the O2 login this at the weekend as I needed to check my data allowances. I gave up after the 4th attempt and numerous codes. I actually went to my emails and found the last bill, clicked on that and it took me straight into my account.

Lloyds bank is a nightmare too. I can barely make a transaction without it being flagged as potential fraud and requiring some long winded ID process. Including the face thing that took about 20 mins. I'm just trying to make a quick payment whilst at work ffs. I could do stuff in branch more quickly.

I've just opened a Monzo account hoping that will be easier. But probably not.

It’s to keep your data safe as hackers are getting smarter and more complex 🤷‍♀️