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AIBU?

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Beauty appointment and toilet

178 replies

Twodrunkducks · 15/10/2025 21:57

I’m sure most people will say I AM being unreasonable here because I’m a grown adult who should be able to hold my bladder but here we go…

I’ve been going to a lady for about 3 years now for beauty services, she normally does my brows, lashes, nails & toes, generally my appointments are 3-3.5 hours. She operates out of her house and must be busy as she always makes out she has lots of clients. Anyway; today was my first appointment after having my baby 12 weeks ago so my bladder is not what it used to be after child birth. She made me a coffee as she always does. She did my nails and toes and I said “before you start my brows and lashes can I use your loo please?” She said “no it’s not clean up there I wasn’t expecting anyone to use it”, I didn’t say anything and then let her do my brows, by this point I was getting really desperate and told her I was going to have to nip to a nearby supermarket to use the toilet and come back, she said if I did that she wouldn’t be able to do my lashes due to time but I’d still have to pay for them as that’s what I’d booked. I knew I couldn’t wait so I paid, left without having my lashes done and went to Tesco 5 minutes away. I really like her and I love the way she does my brows but this has got me questioning whether I should go back? I’ve had treatments done at other peoples homes before and they’ve always offered me use of the toilet…

posting for a friend who doesn’t have mumsnet

OP posts:
Chattanoogachoo · 15/10/2025 22:00

She could have quickly cleaned and flushed a toilet if necessary.I wouldn't go back, she should be able to provide basic amenities if she's running a business.

Twodrunkducks · 15/10/2025 22:00

Wherethewildthings · 15/10/2025 21:59

I find it weird she wouldn't let you use the toilet, but reasonable to have to pay for the treatment if leaving part way through.

Oh yes absolutely. My friend is not disputing paying for it, she would have been out of money else. The toilet thing I do find odd.

OP posts:
Wherethewildthings · 15/10/2025 21:59

I find it weird she wouldn't let you use the toilet, but reasonable to have to pay for the treatment if leaving part way through.