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Delivery driver leaving rat poison in my hallway

110 replies

lonelylou09 · 14/10/2025 22:46

AIBU to complain to Amazon about their delivery driver today? It's really freaked me out.
I was home during my lunch break today and was in the kitchen seeing to our new weeny rescue pup. I heard the front door open and a male voice and thought it was my other half home early from work.
I went into the garden to see to the pup and when I came back in I saw 2 Amazon parcels on the floor in the hallway and I then had delivery notifications on my phone saying 'parcel handed to resident'.
My OH was no where to be seen and didn't come home til much later so it wasn't him.
I then concluded that the driver opened my front door and put the parcels there without even knocking or leaving them in the safe place as is noted.
I'm really freaked out that someone opened the front door...one thing is he could of let the pup out who isn't allowed out yet as too young and also one of the boxes contained rat poison which the pup then could of gotten hold of.
I'm guessing it wasn't our usual guy as he knows where to leave them and I've never had anyone just open the door before.
I can't see any way to complain to Amazon online but I can escalate it to a phone call.
I guess lesson learned to lock the door either way but as I was going back out shortly I don't usually bother.
But surely that's just so unprofessional?

OP posts:
lonelylou09 · 15/10/2025 09:06

HelenaWaiting · 15/10/2025 00:25

Why, in the name of God, are you ordering rat poison with a tiny puppy in the house? The consequences of a puppy ingesting it would be dire. If you have a rat problem, there are humane ways of addressing it. YABU for buying rat poison and YABVVVU for leaving your door unlocked.

Because we have rats! It's perfectly safe to use rat poison in unreachable places in a secure rat box in my back garden shed where the puppy cannot get in there. Just because I have a puppy I should let the rats have free roam?

OP posts:
RampantIvy · 15/10/2025 06:56

INX · 14/10/2025 23:14

You're not in and out every single minute of the day.

You've just got yourself into a lazy habit that's all.

People still get burgled, raped and murdered in small villages.

And people can easily intrude on your home as you found out today.

This ^^

I live in a village with a low crime rate. Low, not no crime rate.

You are being incredibly stupid and naive to leave your front door unlocked, especially if you are in the back garden.

The most common crime round here is for criminals to steal car keys to steal cars, so leaving your front door unlocked is an open invitation for them to enter your house to do this.

Not locking your door will affect any insurance claim as well because you won't have taken reasonable steps to reduce the risk.

Just lock the front door. I don't think you should blame the driver. Blame your own stupidity.

YABVU.

OhFeyreDarling · 15/10/2025 06:39

I'm so glad I live in a place where I don't feel the need to lock myself in my house at all times. But having said that it's very normal for delivery drivers to just pop parcels in front doors here. I used to be one and would always just put parcels into hallways.

Though I would always knock first or check for safe spaces so I don't think you're being unreasonable there OP

TheBeaTgoeson1 · 15/10/2025 06:24

These posts are wild. Lock your front door. It takes two seconds. And if you were going ‘in and out loading equipment between jobs’ then you would have seen him, so you could have locked your door. Honestly.

Kdub · 15/10/2025 05:07

YANBU - the driver should knock and wait for you to answer.

We don't keep our door locked either when home and around downstairs, we both work from home and on those days it will be unlocked from 7ish when im back from my morning walk to when both teens are home for the day and settled for the night, unless we both go out.

verycloakanddaggers · 15/10/2025 05:07

RubySquid · 15/10/2025 04:32

Why would Insurance compant expect you to have doors and windows locked while you are at hone

I don't know what insurance companies say but it is standard police advice to keep doors locked, has been for decades. Lots of thefts occur this way, just trying the door.

springintoaction2 · 15/10/2025 05:06

FGS - lock your front door if you're that bothered.

This is very like the thread the other day - but at least you haven't used triple exclamation marks

hotpot444 · 15/10/2025 05:03

Lock your door. You are really fortunate it was someone delivering a package instead of a maniac. Once you get in the habit of locking the door it becomes second nature.

verycloakanddaggers · 15/10/2025 05:03

lonelylou09 · 14/10/2025 23:04

It wouldn't fit through the letterbox and my instructions are leave it in the safe place. I would not except some doing Thier professional job to just open someone's door without knocking and leave parcels there on the floor. They never have before.

Just take a breath.

Do you really want to make trouble for someone - threaten their livelihood - because an incident happened where no one was harmed and no malice was intended?

TotallyUnapologeticOmnivore · 15/10/2025 04:43

How is the driver supposed to know what is in the packages, or that you have a dog?

WiddlinDiddlin · 15/10/2025 04:33

I've had Amazon open the door and put stuff in, its happening more because people are suggesting safe spaces that aren't then complaining when packages go walkabout. Also in rural areas people often tell delivery drivers to do this - I live in such an area, it is very common for delivery drivers round here to be told to walk in, leave parcels on a hall table etc.

The take home lesson is - exit doors should be secured if you have a puppy, because anyone can leave them open - or leave something where pup could get to it.

And the other one is that if you give strangers any other option than the one you want them to use, they'll pick one of those alternatives, because... sods law. So make the parcel box clear, and lock the door, give them no alternative.

RubySquid · 15/10/2025 04:32

MasterOfOne · 15/10/2025 00:17

What I don't understand is even if you are rural - does your home insurance not state a clause about security measures i.e. keeping doors and windows locked?

It might not be an amazon driver next time regardless of how safe and rural the village you live in.

In this day and age, if you are this worried about strange people letting themselves in your homes, this is easily solved by locking your doors?

Why would Insurance compant expect you to have doors and windows locked while you are at hone

RubySquid · 15/10/2025 04:30

sittingonabeach · 14/10/2025 22:50

So many people don’t lock their doors - why?

It seems weird. Need a key to open my front door from the othside Never known a front door otherwise

bozzabollix · 15/10/2025 04:30

Please don’t use the rat poison, it’s easy for your puppy to get secondary poisoning, let alone other wild animals who may eat the dead rats. It’s an absolutely horrific death for whoever eats it too.

Thunderpants88 · 15/10/2025 04:29

MasterOfOne · 15/10/2025 00:19

If your car was stolen on such occasion- would you tell insurance exactly that?

The truth. If someone leaves their can unlocked in a car park it doesn’t invalidate their insurance. It’s theft to steal someone’s car wether is is unlocked or not

Thunderpants88 · 15/10/2025 04:27

ShenandoahRiver · 14/10/2025 22:52

Your title makes it sound as if he deliberately left rat poison in your hallway.

I think this was intentional from the OP to get people to click on their post

LavenderHaze04 · 15/10/2025 03:08

I actually cannot believe how ridiculous most people are on Mumsnet. Seriously, what is wrong with so many of you?? A poster could write 'the sky is blue' and you'd argue they were wrong till you're blue in the face and for what?

Of course OP should keep the door locked as a rule, but it is absolutely NOT OKAY for a stranger to let themselves into her house?! Regardless of the reason?! I'm sorry you're being piled on OP, definitely complain.

HelenaWaiting · 15/10/2025 00:25

Why, in the name of God, are you ordering rat poison with a tiny puppy in the house? The consequences of a puppy ingesting it would be dire. If you have a rat problem, there are humane ways of addressing it. YABU for buying rat poison and YABVVVU for leaving your door unlocked.

MasterOfOne · 15/10/2025 00:19

marsala1 · 15/10/2025 00:17

I lock my front door most of the time, but not religiously , but leave my back door open ( it's a sliding glass door) for the dogs to let themselves in and out if we are going to be out more than a few hours. If someone is brave enough to get past our barky shepherds and labs good luck to them. The only thing worth any money is the tv. Bit big and hard to carry with growling snapping dogs surrounding you. Maybe everyone else on MN has valuable jewels? We do live regionally semi-rural. So pretty much every car is noticed going down the street, so that makes a difference. Although I lived in the city for years and would still not always lock my door. I've been known to leave my keys in the car when I go in to pay for petrol.

If your car was stolen on such occasion- would you tell insurance exactly that?

marsala1 · 15/10/2025 00:17

I lock my front door most of the time, but not religiously , but leave my back door open ( it's a sliding glass door) for the dogs to let themselves in and out if we are going to be out more than a few hours. If someone is brave enough to get past our barky shepherds and labs good luck to them. The only thing worth any money is the tv. Bit big and hard to carry with growling snapping dogs surrounding you. Maybe everyone else on MN has valuable jewels? We do live regionally semi-rural. So pretty much every car is noticed going down the street, so that makes a difference. Although I lived in the city for years and would still not always lock my door. I've been known to leave my keys in the car when I go in to pay for petrol.

MasterOfOne · 15/10/2025 00:17

What I don't understand is even if you are rural - does your home insurance not state a clause about security measures i.e. keeping doors and windows locked?

It might not be an amazon driver next time regardless of how safe and rural the village you live in.

In this day and age, if you are this worried about strange people letting themselves in your homes, this is easily solved by locking your doors?

sittingonabeach · 15/10/2025 00:14

If I was bringing things into the house I would bring things into the hall (with other doors leading into the hall closed so dog can’t get into the hall and then out of the front door). Then close and lock front door and then take things from the hall to where they are meant to be (also take off shoes in hall).

If door is unlocked as you or DH are taking things in and out of the house wouldn’t one of you have seen the delivery driver @lonelylou09

For those of you who don’t lock the front door I assume you don’t have young children who might open it.

lazyarse123 · 15/10/2025 00:09

We keep our door locked and are usually in. I have a safe space on Amazon but we are very quiet people wise where we live. Retirement park so no passing people really.
We had a lot of deliveries last year and they were really good, we only missed a couple and they were put in safe space but we have a new driver and he just rings the bell and drives off, usually we are in but he doesn't know that and just leaves them on doorstep. The door is glass so his photo makes it look like the parcels are inside. I always do the feedback as not a good delivery but it never changes. We don't use the lockers because we buy a lot of vinyls.

lonelylou09 · 14/10/2025 23:50

sosorryimnotsorry · 14/10/2025 23:44

I’m sorry but people shouldn’t have to keep their doors locked. Delivery drivers should not open front doors and let themselves in unless it is explicitly stated in the delivery instructions. There is no excuses for not reading delivery instructions either - it’s part of their job. It’s not ok in any other profession to not do the task correctly because you haven’t read the instructions correctly. Delivery drivers are no different.

Thank you.
We had a Morrisons delivery today and he went next door first . It was a couple of hours before our slot so I went and asked him if he wanted to do ours next and he said ' yes I was going to give you a knock anyway'
Not ..oh yes I was just going to try your door and leave it in your hallway!
For all those people who say lock the door...do you ever just forget? Even once? Does that give someone the right to just come in?

OP posts:
lonelylou09 · 14/10/2025 23:47

AtomHeartMotherOfGod · 14/10/2025 23:43

How was he to know the boxes contained rat poison? I thought you meant deliberately. And if the contents were visible, how was he to know something in your home was at risk from it?

This is on you to improve your security.

It wouldn't have fitted through the letter box and if I'm not home the pup is in his crate so he wouldn't have access to it.
Instructions for delivery are 'leave in safe place'.. instructions on the front door itself are 'leave in safe place'
Yes I will be locking door after this but my issue is he should not just be letting himself in to people's homes.

OP posts:
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