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AIBU?

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AIBU to keep this dress? A Vinted one

55 replies

VintedStrugg · 14/10/2025 20:55

Bought a dress a few weeks ago off of Vinted. Looking back, there were issues with the transaction from the start - seller totally ignored all messages and waited until the last minute possible to send. When the package finally did arrive I gave the dress a very quick look over and clicked ‘everything is ok’, by this point it had been sitting at the post office for a few days and the seller was pestering me to pick it up and get the sale completed.

She waited until I had clicked ‘everything is ok’ to inform me that she potentially had sent the wrong dress. I went back for a second look and she was indeed right - it was a very similar dress (same colour, size material and style) however the one she had accidentally sent was thrice the price of what I had bought.. (RRP £50 vs RRP £150)

Seller immediately began pestering me to send the dress back. I told her that the sale was complete by that point and therefore there was nothing that could be done. She became increasingly persistent and suggested swapping bank details and addresses so that a courier should be arranged - again I told her no, I would not be swapping bank details with a stranger over DM, especially since this is against Vinted rules. She then wanted me to relist it on my own page so that she could buy it back - by this point she was obsessively texting me multiple times a day, becoming increasingly agitated + rude. Due to her manner, I didn’t want to go out of my way to help her out + go through the inconvenience of packaging, listing, posting etc so again I told her no, I would be keeping the dress. I informed her that she should be more careful with what she sends next time and left it at that..

She has since attempted to report me, left me multiple bitchy messages and a 1 star review calling me a money grabber amongst many other things🤣 I blocked her and a woman who seems to be her sister (same surname and location) has followed me to keep an eye.. Ridiculous behaviour from grown women!

Am I really being so unreasonable to keep the dress?

OP posts:
New posts on this thread. Refresh page
bookedanappointment · 16/10/2025 23:34

VintedStrugg · 15/10/2025 19:28

Vinted have looked in to the case and allegedly ‘taken action to discipline’ her due to the request for bank details etc

Good - ignore posters saying that yabu, they’re clearly not very experienced in the Vinted rules. She’s trying to have you on!

VintedStrugg · 15/10/2025 19:28

StrongLikeMamma · 15/10/2025 07:43

Block her snd her sister and complain about them to vinted.

Vinted have looked in to the case and allegedly ‘taken action to discipline’ her due to the request for bank details etc

OP posts:
Growlybear83 · 15/10/2025 08:18

I think you’re being very unreasonable. I don’t understand the potential scam with this, although I can understand why you’re reluctant to give the seller your bank details. I buy and sell a lot on Vinted, and the seller did nothing wrong in not sending the dress immediately - I always send everything I sell within 24 hours but recognise that many people are busy and you have several days to post items. If someone was sending multiple messages nagging about something about something that was within its despatch time, I think many sellers might dig their heels in and not post until close to the deadline. As a Vinted user, you will be aware that if a seller doesn’t post an item within the deadline, the sale will automatically be cancelled and the buyer refunded. This didn’t happen in your case so the dress was clearly sent within the accepted timescale. You said thst you sent the seller many messages about the despatch of the dress, but you then left it at the post office for several days when it arrived!

The seller clearly made a mistake in sending the wrong dress - it’s easily done if you’ve got a lot of items for sale - and you also made a mistake by not checking that you had been sent the correct dress when it arrived and you accepted the order. I can understand why she may not have realised the mistake immediately and I don’t for a minute condone her being rude to you, BUT it sounds like quite a lot of money is at stake for her, which she may not be able to afford to lose. If I made an expensive mistake like this I would hope that my buyer would be a bit more understanding. You’ve referred to this as being a £150 dress whereas the one you bought had a retail price of £50, so assuming that there was quite a significant difference in the sale price for the two dresses, there could be a fair amount of money at stake for her. Of course she shouldn’t have been harassing you, but your attitude also sounds fairly awful. Of course technically there is nothing that she can do through Vinted, and if you report her attitude to Vinted, they won’t do anything, even if you manage to get through their horrendous AI system.

It would leave a nasty taste for me to keep this dress under the circumstances. As a seller, I know that I can easily photograph and list an item on Vinted in a maximum of five minutes, and pack it around the same time, and you could do the same. Would it really hurt to do the decent thing and list the dress for what you paid for it, plus the postage you paid, so thst she can buy it back? Most people have an Evri shop, Yodel shop, Post Office, or Inpost locker fairly nearby, and you could select whichever postage option is most convenient for you.

MarmaladeSandwich7 · 15/10/2025 07:51

YABU for saying “ Off of”…..

StrongLikeMamma · 15/10/2025 07:43

Block her snd her sister and complain about them to vinted.

drspouse · 15/10/2025 07:21

VintedStrugg · 14/10/2025 21:38

I would’ve quite happily sent it back and gone through the regular Vinted return mechanisms had she made me aware before I clicked ‘everything is ok’ - it was the fact that she seemed to know yet waited an entire week until it was too late (and is now painting herself as the victim) that really bothers me!

I'm really confused about why she did that.
I sent the wrong parcel once (was sending a few things) and the buyer let me know straight away, I sent her a label to send it on to the correct buyer and bought a new label to send her item. I think we made sure we picked the same shop to drop off/pick up!

Irenesortof · 15/10/2025 07:11

MidnightMeltdown · 14/10/2025 22:28

Not a very clever scam. Surely she would’ve sent OP a much cheaper dress to encourage her to want to return it?!

She wanted OP to start a transaction outside Vinted . I don’t know exactly what the scam would be but the circumstances are hard to believe. Almost identical dresses with very different prices and the seller only realised the mistake as soon as the item was accepted.

VintedStrugg · 14/10/2025 23:45

WouldYouStayIfIAsked · 14/10/2025 23:34

Hmm… I don’t think they’re as similar as you’re saying then.

If you say so!

OP posts:
BrokenWingsCantFly · 14/10/2025 23:40

reversingdumptruckwithnotyreson · 14/10/2025 22:38

Tough one. Frankly I don’t like the idea of giving anyone on Vinted my personal details (much less off the app) so I can definitely see where you’re coming from and her being bitchy about it doesn’t help.

However… if you could see it was a legitimate mistake, there’d be no harm in just relisting and posting it back to her.

It definitely sounds like a scam. Waiting for it to be too late to go though the vinted standard returns way, then trying to get bank details, then the offer of a courier (which is a well known scam used on Facebook market place)

The harm of OP resisting the item for her to buy back is that we already know the seller has a cheaper identical dress. So she would be well equipt for item not as described, thats if she even admits it is returned in the 1st place.

She sounds dodgy, I would have nothing further to do with this woman. Block all contacts she throws your way

onlymethen · 14/10/2025 23:37

I bought joggers listed as BNWIthout Tags
on Vinted only £5.00 but they were so badly stained I wouldn’t even wear them gardening. Refused and sent them back but the lister had hundreds of sells so made me think is that a scam as most people wouldn’t ask for a refund for £5.00.

WouldYouStayIfIAsked · 14/10/2025 23:34

VintedStrugg · 14/10/2025 23:00

Considering the nature of the seller I’m not about to directly expose myself on MN, so no.

Hmm… I don’t think they’re as similar as you’re saying then.

cheeseismydownfall · 14/10/2025 23:04

Classic scam.

Once you've accepted the item, the buyer protection effectively ceases and the funds are released to the buyer. She was hoping to pressure you to return the dress outside of the Vinted platform, leaving her with both the payment and the dress and leaving the OP with nothing.

(I've had a buyer send me an item by mistake. She let me know before I'd taken receipt because she'd muddled the parcels up at the post office and her other buyer had alerted her to to the problem. She was super apologetic and it was obviously sincere, and because I hadn't accepted it it was reasonably easy to sort out via the platform.

So it does happen.)

VintedStrugg · 14/10/2025 23:00

WouldYouStayIfIAsked · 14/10/2025 22:56

Post a photo of the 2 dresses so we can see how similar they are please.

Considering the nature of the seller I’m not about to directly expose myself on MN, so no.

OP posts:
WouldYouStayIfIAsked · 14/10/2025 22:56

Post a photo of the 2 dresses so we can see how similar they are please.

VintedStrugg · 14/10/2025 22:51

GertrudePerkinsPaperyThing · 14/10/2025 22:43

Yeah that’s why I think it’s a scam - that she kept nagging you to collect it and said nothing til you’d clicked “everything is ok”.

Although it’s a rubbish scam as you are quite within your rights to do as you are doing!

If it’s not a scam, it’s her fault as she’s sent the dress you ordered to someone who paid more, so she’s now in trouble with vinted. This might be why she’s getting her knickers in a twist about it (if not a scam).

It’s on the seller to make sure they send the correct item to the correct person - even I can manage it and my executive functioning is awful.

Bizarrely, the dress that she accidentally sent is still listed for sale on her page. It’s not as if she has a buyer waiting (which I would’ve had more sympathy for)

OP posts:
idri · 14/10/2025 22:50

Did she have a good rating on Vinted?

Maybe it was a genuine mistake?

typicaltuesdaynight · 14/10/2025 22:45

Block her . I had to block a buyer for item was listed spares/ repairs as it didn’t work. He received it the tried open a case that it didn’t work! She made a mistake not your issue

PrivateMusic · 14/10/2025 22:45

Bobiverse · 14/10/2025 21:06

How are the basically the same dress? I don’t believe you didn’t realise it was the wrong dress.

However, she sent it and you’re under no obligation to return it. I guess she could report to the police as you’re not meant to profit from someone else’s error (like if someone sends money to your bank account by mistake) but I highly doubt this would actually be considered a crime. So, keep it! Unless you care about karma.

How did the seller not realise sooner?

Sounds like a scam to me.

GertrudePerkinsPaperyThing · 14/10/2025 22:43

VintedStrugg · 14/10/2025 21:38

I would’ve quite happily sent it back and gone through the regular Vinted return mechanisms had she made me aware before I clicked ‘everything is ok’ - it was the fact that she seemed to know yet waited an entire week until it was too late (and is now painting herself as the victim) that really bothers me!

Yeah that’s why I think it’s a scam - that she kept nagging you to collect it and said nothing til you’d clicked “everything is ok”.

Although it’s a rubbish scam as you are quite within your rights to do as you are doing!

If it’s not a scam, it’s her fault as she’s sent the dress you ordered to someone who paid more, so she’s now in trouble with vinted. This might be why she’s getting her knickers in a twist about it (if not a scam).

It’s on the seller to make sure they send the correct item to the correct person - even I can manage it and my executive functioning is awful.

MidnightMeltdown · 14/10/2025 22:42

VintedStrugg · 14/10/2025 22:31

If a retailer sends you something by accident then you are required to return it by law, otherwise it’s classed as theft

I highly doubt that this is true considering that any time Amazon have sent me the wrong item they simply apologise, let me keep it and suggest giving it to charity.

You are not understanding. Of course, if the retailer tells you that you can keep the item, then you can keep it. However, you are required to inform them of the mistake, twice, in writing, and return it if requested. Otherwise it is classed as theft and a criminal offence.

In this case, a return has clearly been requested. However, as I said, I don’t know whether Vinted have something in their terms and conditions which would affect the sellers rights to a return in this situation.

reversingdumptruckwithnotyreson · 14/10/2025 22:38

Tough one. Frankly I don’t like the idea of giving anyone on Vinted my personal details (much less off the app) so I can definitely see where you’re coming from and her being bitchy about it doesn’t help.

However… if you could see it was a legitimate mistake, there’d be no harm in just relisting and posting it back to her.

VintedStrugg · 14/10/2025 22:36

CinnamonJellyBeans · 14/10/2025 22:34

So you think this woman is Jeff Bezos and give you stuff for free because she cannot force you to give her back her stuff.

In that case.. do you think I am an Amazon packaging facility? Why would I go out of my way to relist, repackage and send an item for someone that didn’t even have the common courtesy to send me a basic message or forewarning before it was too late to easily sort through Vinted?

OP posts:
CinnamonJellyBeans · 14/10/2025 22:34

VintedStrugg · 14/10/2025 22:31

If a retailer sends you something by accident then you are required to return it by law, otherwise it’s classed as theft

I highly doubt that this is true considering that any time Amazon have sent me the wrong item they simply apologise, let me keep it and suggest giving it to charity.

So you think this woman is Jeff Bezos and give you stuff for free because she cannot force you to give her back her stuff.

CinnamonJellyBeans · 14/10/2025 22:33

People make mistakes. I've been sent the wrong stuff twice and sent it back. It wouldn't occur to me to keep something that doesn't belong to me, although it was inconvenient to post it back and then re-buy my items.

maximist · 14/10/2025 22:31

childrenwatchthefools · 14/10/2025 22:22

How is it a scam? What would be in it for the seller?

She gets the buyer to send it back, saying she’ll refund when it arrives, then doesn’t send the refund….