To be upset about this hair?

Sounds like a thorough consultation, will you be seeing the senior stylist going forward instead of the usual one? Seems like they get what you want better.

i think it looks really nice now

Gr8 result OP well done! You can just tell how much happier you are too!

Looks amazing! Well done for going back.

Oh just seen your update, much better!

I think the blonde looks best on you actually. Agree the wavy, light brown looks washed out. The darker brown is fine but nothing like the photo you showed them. If you’re not happy go back but I’m not sure they’d fix it again for free.

Love that colour and style on you OP! Well done for persevering and achieving what you wanted (plus freebies)😀

Well that really suits you! Nothing like the colour you asked for but the great consultation you had explains why you asked for it. What a good result!👏

I sympathise though, I had copper through dark blonde and looked like Cilla. Now that was a low point.

If it was photo 3, I’d be delighted in your shoes. Photo 1, not so much.

It doesn’t look like the picture that you gave the hairdresser, however I think it’s typical for those copper tones to wash out really easily. I assume that when you went back and asked for something more permanent, she put a permanent colour over the top, rather than a toner, which is why it looks dark.

In all honesty I don't think it looks that bad though I understand why you're not happy. The pic with it straight makes it look worse.
It's good that they're sorting it but be wary of washing it loads between now and going in as that doesn't do hair any favours.

I don't really understand how it's gone from balayage with copper tones over it to all one colour.

It’s difficult to remove red tones from hair. If you want them to remove the red, it will likely cause more damage/breakage and ruin the integrity of your hair.

could you work with the red instead to get to the original hair you wanted? returning to blonde in the future will give your hair a break.

Ultimately now that you’ve had your hair coloured a few times in short proximity, you also need to consider the condition of your hair should you lighten it now. You’re not starting with the same base as before unfortunately.

I think you hair looks nice - you should see mine 🤣

Well I think you look very cute whatever the hair colour!
See it as an opportunity to buy new tops and make-up.

Buy Head and Shoulders shampoo and leave it in your hair for a while before rinsing out - it strips colour well.

As they have offered another stylist, try and get the most experienced person to correct it. Perhaps the manager.

The key issues here are that your previous stylist didn’t choose the right colours; I’m not sure if you requested these shades or if she did. She also didn’t anticipate your hair taking to the permanent colour too quickly, so therefore didn’t in advance do much to prevent your hair turning out like this. For example washing it out earlier, or using a lighter colour. I think she basically couldn’t be bothered.

In my totally inexpert(!!) opinion, it’s very flat and lacking dimension but it’s also too harsh and warm for your complexion. The lighter copper wasn’t as stark but still too warm for your skin tone. I think you look so lovely blonde though - it really lifts your face.

I went from blonde to copper a few years ago and although it faded quickly, the undertones lasted for so long that my stylist had to mitigate unholy levels of brassiness whenever I had my hair coloured for a couple of years afterwards. So if you decide to go back lighter just be aware that it could be a long process! Although, I’d hope your stylist would’ve explained that to you before going in with permanent colour.

Ohh I love you in blonde 😍

I agree with a pp, they've used a semi rather than toner to address your longevity concerns and its taken sone of the dimension out because of the way your hair absorbed the colour. Glad you're going back in, make sure you have a proper chat to get a balanced view on what to do next.

Just a word of warning on your original "wish" picture though, its the ringlight used that really brings out the brightness/shine/depth so even the actual hair of that model won't look like that. If you can get an example pic pf someone out in natural daylight it will help the hairdresser and set expectations more easily

When did you get it done? For what it’s worth I have had mine copper for nearly 2 years now and I HATE it for the first week after the appt as it doesn’t suit me, washes me out and looks like one flat colour. After a week and a few washes it faces to the copper colour and multi toned colour I want.

BUT mine does look more like a dark red than yours - given how much blonde is underneath yours (mine is dyed over my natural mousy brow) I’d expect the copper to pop more and be brighter from the off.

Yes I think you need to use colour depositing shampoo. Or sulfate free shampoo which doesn’t strip colour.

I think your new colour suits you as now looks healthy and glossy compared with the blonde which seems too light/ash for your complexion. The end result is not what you were going for, but to go from cool light blonde to the darker warmer tones per the original pic in one go would be challenging. With your base colour now you are better placed to achieve it.