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To hate shops that don’t allow people not buying anything making it difficult to leave

63 replies

Ifo · 08/10/2025 11:23

I get it- shoplifting. But there are reasons why people enter shops for something but the shop does not sell it, sold out or not in the size/colour, then leave empty handed.

I had it before where customers at tills don’t move when I ask excuse me. Then try to leave at entrance. Security guard says go out the exit. Explain that people are refusing to move. Or the door is switched on to open from the outside so have to wait for someone to enter to leave.

OP posts:
Skyflymom · 09/10/2025 11:56

GameWheelsAlarm · 08/10/2025 11:56

Totally agree! It was even worse in some shops I went to in The Netherlands you had to scan a receipt to get the exit door to open!

It’s like this on some shops in Central London (Tesco Express!)

Tiredofwhataboutery · 09/10/2025 11:50

TicklishMintDuck · 09/10/2025 11:17

I would have just asked to be let out - no chat! They can check the CCTV if they think I’ve been lifting! 😂

I think it’s because I did that apologetic British thing of so sorry but barrier isn’t opening so opened myself up but yes less chat.

Needmorelego · 09/10/2025 11:25

TicklishMintDuck · 09/10/2025 11:17

I would have just asked to be let out - no chat! They can check the CCTV if they think I’ve been lifting! 😂

I've done that loads of times with supermarkets - just popped in to use the loo.
All I've ever had to say to security is
"Can you let me through back the barrier please, I just came in to use the loo. Thanks".
I either get a "ok" or they just open it and don't say anything.
No big deal at all.

TicklishMintDuck · 09/10/2025 11:17

Tiredofwhataboutery · 08/10/2025 12:09

Lidls I’d like that too. Such a pain to leave. I’d only popped back in to use the loo, went through self serve (no bag) so had an armful of stuff and thought it’d be easier to stick it in the car first. Popped back in and receipt didn’t release barrier as had slready been used. Then had to have a chat with staff member, who couldn’t remember me being there.

I would have just asked to be let out - no chat! They can check the CCTV if they think I’ve been lifting! 😂

Ifo · 08/10/2025 17:02

The large Poundland which closed last month had the same issue. Very narrow area for people to queue for tills. The entrance is only open by people entering. Though a barrier which I crawled through to get to the exit. As you approached PL, the entrance was straight ahead and exit was on the left.

Never had this issue when it was Wilko

OP posts:
teees · 08/10/2025 15:21

I no longer go to B&M or Hone Bargains for this reason. I do have complex PTSD though and being trapped terrifies me.

Katiesaidthat · 08/10/2025 15:12

rickyrickygrimes · 08/10/2025 14:51

Aren't there exits for customers that aren't buying anything? All the big shops here in France have 'sortie sans achat' exits (exit without buying).

Yeah, I was thinking about my supermarkets in Spain, "salida sin compra" (exit with no shopping).

Needmorelego · 08/10/2025 15:02

rickyrickygrimes · 08/10/2025 14:51

Aren't there exits for customers that aren't buying anything? All the big shops here in France have 'sortie sans achat' exits (exit without buying).

They do.
Either you walk through the checkouts (sometimes having to say "excuse me I'm just going through") or you go out the same door you came in (sometimes having to ask security to open it).
It's no issue.

rickyrickygrimes · 08/10/2025 14:51

Aren't there exits for customers that aren't buying anything? All the big shops here in France have 'sortie sans achat' exits (exit without buying).

OriginalUsername2 · 08/10/2025 14:43

The other day I popped into the local Co-Op to use the cash machine and walked out again. A man I held the door open for on the way out said “Nothing take your fancy, no?!” His tone seemed a bit sarcastic. I nervously laughed and said “No, I only needed the cash machine!” and carried on walking.

I spent the whole walk home half confused - was he accusing me of stealing or just making an excuse to talk to a woman - probably the former as I looked like shit - and half worried and annoyed that I’d just let on I had a pocket full of cash.

I hate the scan-to-get-out barriers. I hate feeling trapped. I won’t do scan and pay as you go because I don’t want my trolley checked at the end by an obvious security guard while all the other shoppers stare to see if I’m a criminal.

I used to take a backpack to shop because we don't have a car and my DP is disabled - I would carry what felt like a small child worth of shopping home in that thing. Can’t use it anymore as security guards keep watch on me. It took me a while to realise that was happening and what they were thinking. I’ve had that trusty bag for years, I didn’t think anything of it 😅

EnchantedToMeetYou2 · 08/10/2025 14:10

Our local B&M is the worst for this 🫠 about a year ago I had my then 3yo son in there with me when he told me that his “tummy felt sicky” 🫠 so I picked him up and attempted to make a speedy exit but I couldn’t get out 🙈😂 There was only one checkout open and it was busy and people just wouldn’t let me pass 🙈 The checkout operator was telling me I had to go back the other way.

He was sick all over the checkout area 🫠🫠

DrPrunesqualer · 08/10/2025 13:57

Tiredofwhataboutery · 08/10/2025 12:09

Lidls I’d like that too. Such a pain to leave. I’d only popped back in to use the loo, went through self serve (no bag) so had an armful of stuff and thought it’d be easier to stick it in the car first. Popped back in and receipt didn’t release barrier as had slready been used. Then had to have a chat with staff member, who couldn’t remember me being there.

Lidls near me ( Kent) don’t require receipts to get out

Whats going on ?

CasperGutman · 08/10/2025 13:57

Many more supermarkets used to do this sort of thing. In the 80s there were frequently turnstiles at the entrance so nobody could leave except by going through the checkouts. I've not idea how wheelchair users were supposed to deal with them!

Zimunya · 08/10/2025 13:57

corlan · 08/10/2025 12:02

To exit the local Lidl, you have to scan your receipt to open a barrier. Be interested to know if this cuts shoplifting . The scrotes that do it probably move on to other shops though.

Our local Sainsbury's do this. And more annoyingly, the receipt scan only works once per receipt, so if the scanner doesn't read it properly the first time, you are stuck until you can get the attention of a staff member, despite having paid in full for your shopping!

Needmorelego · 08/10/2025 13:54

SriouslyWhutNow · 08/10/2025 13:50

Is this a stealth boast that you’re so posh you’ve never been to Lidl and don’t know how the doors work? 😵‍💫

I go to Aldi or Lidl at least once a week.
I have always managed to go out the entrance if needed.
Sometimes I've had to ask security to help the doors open for me - which they always do.

Codyrhodesisaheel · 08/10/2025 13:53

For supermarkets like Lidl I imagine not that many people go in for one specific thing and if they don't have it, just leave

I disgaree. I think if you've gone specifically to find something from the "middle of lidl" or the aisle at Aldi, you could easily walk in and out without finding what you wanted.

SriouslyWhutNow · 08/10/2025 13:50

Needmorelego · 08/10/2025 12:55

Go out the door you came in at.

Is this a stealth boast that you’re so posh you’ve never been to Lidl and don’t know how the doors work? 😵‍💫

Waitfortheguinness · 08/10/2025 13:49

I had this ages ago. Popped in a well know big chemist chain to get a few bits n bobs for my holiday. They didn’t have what I wanted so I thought I’d just peruse up n down each aisle for anything else whilst I was there. Didn’t end up getting anything so went to leave and the security guard moved to the door I was headed for…..as I went by he sarcastically said “good afternoon, nothing to take your fancy today then?”
I was in a bit of a trance looking at the time for the parking charges so didn’t really respond. After a bit it hit me that they must’ve assumed I was a shoplifter looking at what was available.
really pissed me off……..never been back to that store since.

TheSwarm · 08/10/2025 12:58

Fiftyandme · 08/10/2025 12:23

I frequently pop in for just one or two things.

Sure, but how many times do you then walk out without anything at all, compared to say clothes shops, or bookshops or whatever?

It's annoying to have to squeeze past people in supermarkets if you aren't buying anything, but you can see why the are designed that way.

blankcanvas3 · 08/10/2025 12:56

B&M is the worst for this. It drives me insane

Needmorelego · 08/10/2025 12:55

ConnieHeart · 08/10/2025 12:17

In our new Lidl there are no manned checkouts so if you don't buy anything you're stuck as you don't have a receipt

Go out the door you came in at.

Wexone · 08/10/2025 12:26

TheSwarm · 08/10/2025 12:22

For supermarkets like Lidl I imagine not that many people go in for one specific thing and if they don't have it, just leave. People are going in to do the weekly shop, not to casually browse. it's not like its a clothes shop or something where quite a lot of people probably walk out without buying anything.

So on that basis, probably does make more sense to make it harder for shoplifters to do a runner at the cost of being a very minor inconvience to a few people who have not spent any money anyway.

Edited

I treat my Aldi as my pop in shop for one or two things i need it is only down the road from me, its cheaper than the other store in my town plus has handy parking normally run in on my way home from work to pick up bread and mil k

Fiftyandme · 08/10/2025 12:23

TheSwarm · 08/10/2025 12:22

For supermarkets like Lidl I imagine not that many people go in for one specific thing and if they don't have it, just leave. People are going in to do the weekly shop, not to casually browse. it's not like its a clothes shop or something where quite a lot of people probably walk out without buying anything.

So on that basis, probably does make more sense to make it harder for shoplifters to do a runner at the cost of being a very minor inconvience to a few people who have not spent any money anyway.

Edited

I frequently pop in for just one or two things.

TheSwarm · 08/10/2025 12:22

For supermarkets like Lidl I imagine not that many people go in for one specific thing and if they don't have it, just leave. People are going in to do the weekly shop, not to casually browse. it's not like its a clothes shop or something where quite a lot of people probably walk out without buying anything.

So on that basis, probably does make more sense to make it harder for shoplifters to do a runner at the cost of being a very minor inconvience to a few people who have not spent any money anyway.

PumpkinSeasonOctober · 08/10/2025 12:19

It’s almost all major shops nowadays. Even worse when the gate out only opens when someone has made a payment - Morrisons!