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Being called darling/aw bless by nursing staff

508 replies

KatyKopykat · 04/10/2025 20:36

I do a cleaning job once a week for a neighbour who's been in hospital, she's coming up 67. She's been telling me that the nurses and hospitality staff all call patients darling incessantly. They all do it and she thought it's part of their training. I'd hope not! Another thing they keep saying is bless/aw bless.

AIBU to say this is not professional? I'm not in my sixties but I'd stop it immediately if anyone said it to me.

OP posts:
SilkAndSparklesForParties · 19/01/2026 14:22

Yes, I think failing to speak to a patient respectfully and affording them dignoty and equality is a very serious issue. I need to feel confident that an hcp views me as the equal of every other stakeholder from ceo/clinical director down.

ThatCraftySquid · 19/01/2026 14:21

SilkAndSparklesForParties · 19/01/2026 14:13

It's precisely because they may be dealing with parts of our bodies that shpuldn't ordinarily be shared, that they should have sufficient respect for the patient to use their name rather than crossing a boundary onto over familiarity. I have a name and I expect hcps to use it. I also don't expect hcps to assume they may use my first name when they address doctors with the respect and courtesy of their titles. It's a respect, dignity and equality issue within a professional relationship. HCP's are not chums.

honestly, unclench

You are the one showing disrespect for the poor staff having to deal with you, not the other way round. I am sure they call Ma'am if you demand it. They're trying to be helpful and put you at ease, but they are in no way inferior to you, you are the one who should show them respect and curtesy instead of insisting they know their place.

Kingscallops · 19/01/2026 14:15

SilkAndSparklesForParties · 19/01/2026 14:13

It's precisely because they may be dealing with parts of our bodies that shpuldn't ordinarily be shared, that they should have sufficient respect for the patient to use their name rather than crossing a boundary onto over familiarity. I have a name and I expect hcps to use it. I also don't expect hcps to assume they may use my first name when they address doctors with the respect and courtesy of their titles. It's a respect, dignity and equality issue within a professional relationship. HCP's are not chums.

Talk about taking things so seriously.

SilkAndSparklesForParties · 19/01/2026 14:13

ThatCraftySquid · 19/01/2026 14:00

again, personal preference is fine.

Judging the professionalism of nursing staff because they use the word "darling"? Frankly of all the thing we should be bothered about the work of a nurse, her use of the word "darling" should be the very least of our problem

It's such a commonly used word in this context, it has no innuendo, no insinuation, nothing at all.

They're dealing with part of our bodies and bodily functions that no-one really should be dealing with apart from their owner 😂, so if they show a little bit of care, good for them.

They're not your banker or your kids headteacher.

It's precisely because they may be dealing with parts of our bodies that shpuldn't ordinarily be shared, that they should have sufficient respect for the patient to use their name rather than crossing a boundary onto over familiarity. I have a name and I expect hcps to use it. I also don't expect hcps to assume they may use my first name when they address doctors with the respect and courtesy of their titles. It's a respect, dignity and equality issue within a professional relationship. HCP's are not chums.

Lou802 · 19/01/2026 14:04

I love it. Would much rather have a 'darling' nurse than a clinical cold fish.

ThatCraftySquid · 19/01/2026 14:00

HopSpringsEternal · 19/01/2026 13:49

They've always been there. We didn't have to hear from them before.
I think its a class thing.

I think its a class thing.

😂

I see what you did there

ThatCraftySquid · 19/01/2026 14:00

KatyKopykat · 19/01/2026 13:42

I don't think it's odd. It's not odd to have a personal preference.

again, personal preference is fine.

Judging the professionalism of nursing staff because they use the word "darling"? Frankly of all the thing we should be bothered about the work of a nurse, her use of the word "darling" should be the very least of our problem

It's such a commonly used word in this context, it has no innuendo, no insinuation, nothing at all.

They're dealing with part of our bodies and bodily functions that no-one really should be dealing with apart from their owner 😂, so if they show a little bit of care, good for them.

They're not your banker or your kids headteacher.

HopSpringsEternal · 19/01/2026 13:49

Calliopespa · 04/10/2025 20:48

When did the world get so full of people who are so easily offended?

They've always been there. We didn't have to hear from them before.
I think its a class thing.

Kingscallops · 19/01/2026 13:44

Dontcallmescarface · 04/10/2025 20:47

My name was written on a white board above my bed..I still got called "dear". I did ask them politely not to call me anything other than my name but they still carried on in a very patronising tone. I was 58 at the time .

🙄

KatyKopykat · 19/01/2026 13:42

ThatCraftySquid · 19/01/2026 12:55

what an odd thing to be annoyed about. Unprofessional in that context? No, you are being ridiculous.

Fair enough to find it annoying, but chill.

I don't think it's odd. It's not odd to have a personal preference.

OP posts:
ThisIsAGlobalPlayerOriginalPodcast · 19/01/2026 13:41

To be fair when i was in hospital one nurse in particular was an eye rolling, sarcastic, caustic bag of a woman. I’d rather have been called darling.

Soporalt · 19/01/2026 13:37

I’m from and live in the north. Absolutely normal and not patronising between people of all ages in most settings. I even liked it when used by elderly clients -always with affection. But I’d have hated it between professionals in the office. Hardly ever happened there.

OutOfVecnasReach · 19/01/2026 13:19

I agree it’s unprofessional and a bit patronising especially the ‘love’ ‘darling’ ‘dear’ etc,
but in slight defence of the use of ‘Aww bless’; I did once work in a care home (only for about a year as it wasn’t for me) but i sometimes found myself saying ‘oh bless you’ because a few of the old residents loved to corner you into hearing the same repeated long monalogue, which was solely about their extensive medical issues (in great graphic detail!) and I’d already heard it 4/5 times but I wanted to listen as it was obviously important to them and they wanted to just rant and have me listen. So I used it to show empathy and that I was listening and I didn’t know what else to say. I don’t think they cared what I said they just wanted to talk to someone. It seemed to be the reaction they wanted in those circumstances but I wouldn’t usually/normally say it.

Letskeepcalm · 19/01/2026 13:04

Also agree that its unprofessional

Letskeepcalm · 19/01/2026 13:03

Miranda65 · 19/01/2026 12:43

It's a lazy stereotype. I live in the North. I would never do it, and I don't know anyone who would.
We don't all have whippet and flat caps, either!

Im from newcastle and find it incredibly annoying when someone calls me darling.

ThatCraftySquid · 19/01/2026 12:55

what an odd thing to be annoyed about. Unprofessional in that context? No, you are being ridiculous.

Fair enough to find it annoying, but chill.

Miranda65 · 19/01/2026 12:43

Octavia64 · 04/10/2025 20:58

I’m from the north.

i consider this perfectly normal and not patronising in the slightest.

Everyone does it in the north.

i live in the south.
very few people do it in the south. Except me. And other people who I usually discover are from Newcastle.

It's a lazy stereotype. I live in the North. I would never do it, and I don't know anyone who would.
We don't all have whippet and flat caps, either!

Miranda65 · 19/01/2026 12:40

Agree, OP. It's unprofessional and patronising. Let's face it, if a doctor did the same then everyone would be horrified, so why should nurses get away with it?
I wouldn't mind being called by my first name (as long as they have checked with me first. Some people prefer Mr/Mrs Whatever).

KatyKopykat · 19/01/2026 12:33

I'm at my neighbour's house now and she's telling me about her appointment at the eye clinic last week. The woman testing her eyes said my darling more than once in every single sentence, she said it was relentless and annoying in the extreme.

OP posts:
IfHeWantedToHeWould · 13/10/2025 19:41

Actually sometimes referring to a patient by their bay and bed number makes sense in the context of a lot of conversations about our patients.

TamzinGrey · 13/10/2025 18:22

Iloveanicegarden · 13/10/2025 17:54

Yes, but you work with your colleagues for more than a few days. Turnover in hospitals can be daily. I've recently been in hospital and I would much rather the staff remembered to monitor me and give me the right treatment rather than faffing about with my name. I was on a 6 bed unit and amongst the staff they referred to us as the bed number!

I wasn’t talking about my immediate colleagues - of course I can remember their names, but I often attend meetings with people who I’ve never met before.

Nurses referring to people as bed numbers is appalling. I volunteer at a cat rescue centre where we can have up to 40 cats in residence at any one time. We never refer to individual cats by their pen number, always by their name. If we can manage to do that with cats, nurses ought to be able to make the same effort with humans.

Iloveanicegarden · 13/10/2025 17:54

TamzinGrey · 04/10/2025 20:53

I loath being called "darling" by nursing staff and it happens all of the time. It's so patronising. Not remembering names is no excuse whatsoever. I often forget the names of people in work meetings but I wouldn't dream of addressing them as "darling" or "sweetheart" which is another one they come out with.

Yes, but you work with your colleagues for more than a few days. Turnover in hospitals can be daily. I've recently been in hospital and I would much rather the staff remembered to monitor me and give me the right treatment rather than faffing about with my name. I was on a 6 bed unit and amongst the staff they referred to us as the bed number!

RubySquid · 13/10/2025 03:22

NoBinturongsHereMate · 08/10/2025 10:11

They may call doctors 'my lovely', but do they respond to 'Have you done obs on bed 4?' with 'Aw, bless'?

See I've never heard the " aw bless". I think if I did I'd come back with " did you actually register what I was saying to you? "

NoBinturongsHereMate · 08/10/2025 10:11

They may call doctors 'my lovely', but do they respond to 'Have you done obs on bed 4?' with 'Aw, bless'?

MrsSkylerWhite · 08/10/2025 08:54

DogsandFlowers · 07/10/2025 21:29

Yes very often ED sister of over 20 years

Agree. Husband has been in hospital a great deal over the past couple of years. Many of the nurses did indeed call the doctors my lovely. Didn’t seem to cause any offence.