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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Being called darling/aw bless by nursing staff

508 replies

KatyKopykat · 04/10/2025 20:36

I do a cleaning job once a week for a neighbour who's been in hospital, she's coming up 67. She's been telling me that the nurses and hospitality staff all call patients darling incessantly. They all do it and she thought it's part of their training. I'd hope not! Another thing they keep saying is bless/aw bless.

AIBU to say this is not professional? I'm not in my sixties but I'd stop it immediately if anyone said it to me.

OP posts:
WalkDontWalk · 05/10/2025 06:50

’Darling’ I like. I like the informality of it.

’Bless’ I hate. But I just dislike the expression.

Thing is though, I think you have to consider intention.

If you think the nurse intends to convey the attitude, ‘this doddery old dribbler is not deserving of my respect’, then you might be right to be offended.

But if you think the nurse intends ‘my use of a mild endearment might put this patient at ease’ then you should accept it with good grace.

RowanRed90 · 05/10/2025 06:39

NellieElephantine · 04/10/2025 20:58

Ah so the incredibly intelligent patients shouldn't be called darling.... but OK for others? Are the staff to do an iq test to see who's the incredibly intelligent patients?

Precisely my thoughts

ITSJUSTBRIDGET · 05/10/2025 06:30

Context is everything here - you are in hospital, probably feeling scared or vulnerable. In this circumstance I absolutely would not mind being called darling, love, dear or anything else

now it a creepy used car salesman used it, it might be used to undermine you or is just ignorant

in a hospital setting this wouldn’t bother me at all

SilkAndSparklesForParties · 05/10/2025 06:08

NoCommentingFromNowOn · 05/10/2025 02:21

Remembering patients names is unlikely when you can have four in the same bed space over the course of one shift, or you might get moved at any point to cover a staff shortage in another ward, then the next day you come back and half of them have been discharged or moved to other wards.

I thought that's why patient names were written on the white board above the bed.

Puzzledtoday · 05/10/2025 02:39

CherrieTomaties · 04/10/2025 20:50

They all do it and she thought it's part of their training.

Ffs how ridiculous.

Anyone who thinks “calling people darling” is part of a nursing degree and placement training - is an absolute idiot.

If people don’t like to be called “darling” all they have to do is say “Call me X. My name is X”.

Now you’ve called OP’s mum , who is already feeling patronised, an idiot!! She’s baffled by all the patients getting called Darling and wondering if the staff have been told to do this. Quite a reasonable deduction though it’s also possible that they share an unfortunate habit. I’d hate it too.

NoCommentingFromNowOn · 05/10/2025 02:21

Remembering patients names is unlikely when you can have four in the same bed space over the course of one shift, or you might get moved at any point to cover a staff shortage in another ward, then the next day you come back and half of them have been discharged or moved to other wards.

Mumtobabyhavoc · 04/10/2025 23:50

Endless threads about the lack of kindness in society have to be balanced by threads about being too kind, I guess. 🙄

miserableandworried · 04/10/2025 23:40

What a set of absolute bastards!

Calliopespa · 04/10/2025 23:39

SilkAndSparklesForParties · 04/10/2025 20:53

Don't you think that when someone is vulnerable they deserve not to be patronised and infantilised? I don't see it as kindness, I see it as a partial removal of dignity. A person is over 60, unwell, perhaps in their nighties and without their usual comforts. Their name is a fundamental part of their lives and being. Is it too much to ask for a humans identity to be acknowledged.

I think when someone is ill they need to be cared for.

I simply don't see any of these terms as patronising and I think it's just looking for a reason to be grumpy.

If I'm ill, I just want the necessary care, I don't expect people to be learning my name. I mean what difference does it really make provided they are friendly and caring?

ETA I actually would prefer not to have my name used when I think about it. Receiving medical care is an oddly intimate process. If someone I have just met is about to view my bottom or whatever, I'd honestly just rather stay a random patient; I don't need to have a first names dynamic.

Growlybear83 · 04/10/2025 23:10

Good grief - I’m 67 and I much prefer nursing staff or doctors to call me darling, love, or something similar than using my first name or Mrs Growly. I always feel that it sounds much more caring and don’t find it in the least bit patronising.

DontReinMeIn · 04/10/2025 23:06

YABU.

I work in admissions in a hospital and routinely call the patients I speak to darling, or sweetheart or lovely or any other such thing.

People in healthcare encounter people in their worst moments and it’s natural to want it to be a little more human.

NorthernLass2025 · 04/10/2025 23:05

Well depends where you come from it's regular to here darling or similar in general convo with the town folks.

SilkAndSparklesForParties · 04/10/2025 22:52

GoodVibesHere · 04/10/2025 22:46

In the same way that calling someone nobhead extrapolates to being mean.

Darling is a term of endearment isn't it.

Yes, when said by a partner.

When I have been in hospital I have felt vulnerable and being called darling didn't sound like a term of endearment. It felt as though staff couldn't be bothered to remember my name or to glance at the board above the bed.

I think, when professional boundaries need to be maintained, a little formality doesn't go amiss

GoodVibesHere · 04/10/2025 22:46

SilkAndSparklesForParties · 04/10/2025 21:31

How does calling someone darling extrapolate to being caring?

In the same way that calling someone nobhead extrapolates to being mean.

Darling is a term of endearment isn't it.

AgapanthusPink · 04/10/2025 22:35

I’ve not been called ‘darling’ but I remember being very upset by a nurse, young enough to be my daughter, who kept referring to me as ‘petal’ just after I’d been diagnosed with breast cancer. If she couldn’t remember my name she didn’t need to have said anything. At the time I was 48 so not old, a middle Manager in charge of a team of 40 and I felt patronised and belittled. I was upset ienough at my cancer diagnosis and losing control of my life that it really was the final straw and I just ended up sobbing at the unfairness of it all.

Netcurtainnelly · 04/10/2025 22:31

KatyKopykat · 04/10/2025 20:36

I do a cleaning job once a week for a neighbour who's been in hospital, she's coming up 67. She's been telling me that the nurses and hospitality staff all call patients darling incessantly. They all do it and she thought it's part of their training. I'd hope not! Another thing they keep saying is bless/aw bless.

AIBU to say this is not professional? I'm not in my sixties but I'd stop it immediately if anyone said it to me.

You sound fun/nice not.

Sogrownup3 · 04/10/2025 22:31

IfHeWantedToHeWould · 04/10/2025 20:56

It’s because we can’t call you asshole, knobhead or pain in the arse. Hope this helps.

Hmm

Ha ha touche!
I've decided that no one in any public sector work can ever do anything right. There are always people moaning. I sometimes wonder why we bother.

flowertoday · 04/10/2025 22:28

I think aw bless is fine tbh. It is kind, non offensive ( in the normal world outside mumsnet ). I am not sure it is patronising especially 🤔
Being in hospital is grim mainly. I work in one and patients struggle with the environment, boredom, fear, pain and being ill and away from home. Staff in the NHS are over worked, under paid ( and since covid saucepan bashing time) not liked or respected generally by the public. On a busy ward nursing staff have to give it 150% to spend time with their patients, listen and offer a few kind words back.
Saying whatever , including aw bless is Ok saying F off or shut up, stop complaining etc would be a problem.
Another wordy non problem.

awakeandasleep · 04/10/2025 22:28

I like it - YABU.

Leilaandtheloggerheads · 04/10/2025 22:26

Christ. People I care about have been treated disgustingly by some healthcare staff who couldn’t give two shits about their patients. And you’re worried about being called darling? 🙄

Spacecowboys · 04/10/2025 22:26

I think your reading too much into it.
It's just what some staff members do and they aren't thinking about age, level of intelligence or anything else when doing it.
Im often called darling, pet, my lovely etc by staff members who do this with patients. Im in a senior role and Im not offended by it.

weareallcats · 04/10/2025 22:26

aredrosegrewup · 04/10/2025 22:25

But you might not be mum or dad? You could be the carer of a child and not their parent. It is absolutely perfectly reasonable to ask if you are mum or dad.

I spent a lot of time in hospital with my dd when she was a baby - being called ‘mum’ or being asked if I was mum was the least of my worries.

LikeWhoUsesTypewritersAnyway · 04/10/2025 22:25

@IfHeWantedToHeWould · Today 20:56

It’s because we can’t call you asshole, knobhead or pain in the arse. Hope this helps. Hmm

LOL. Grin

@Sub2Mumma

Core memory unlocked though by this thread. When DD was born the number of folk who asked if she was ‘good’ irritated me no end. Always wanted to say ’well she isn’t mugging old ladies outside the coop’ 🤷‍♀️

LOL again! 😆

aredrosegrewup · 04/10/2025 22:25

Sub2Mumma · 04/10/2025 20:59

Absolutely and ‘are you mum / dad?’ No I’m the cats mother 🙄

Core memory unlocked though by this thread. When DD was born the number of folk who asked if she was ‘good’ irritated me no end. Always wanted to say ’well she isn’t mugging old ladies outside the coop’ 🤷‍♀️

But you might not be mum or dad? You could be the carer of a child and not their parent. It is absolutely perfectly reasonable to ask if you are mum or dad.

weareallcats · 04/10/2025 22:24

I know that ‘bless’ is seen as deeply patronising in America - my American friend confessed that she could never quite work out whether people were being twats or not when they say it here (she lived here for several years). I actually found I wasn’t sure what to tell her!

There are lots of regional terms of endearment (duck is my favourite) and it would be a shame to lose them.