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Being called darling/aw bless by nursing staff

508 replies

KatyKopykat · 04/10/2025 20:36

I do a cleaning job once a week for a neighbour who's been in hospital, she's coming up 67. She's been telling me that the nurses and hospitality staff all call patients darling incessantly. They all do it and she thought it's part of their training. I'd hope not! Another thing they keep saying is bless/aw bless.

AIBU to say this is not professional? I'm not in my sixties but I'd stop it immediately if anyone said it to me.

OP posts:
DiscoBob · 05/10/2025 13:08

I honestly think if that's the only thing someone is worried about when they're gravely unwell to the point of being an inpatient then they must be in a very good hospital.

I used to call the nurses 'darling', all the time. It's a term of endearment. Meant with affection and kindness. I say it to my friends and neighbours and shop/hospitality staff too sometimes. When they've done something for me that's helpful.

But if she doesn't like it all she needs to do is politely say to the person she would rather not be called it.

What a strange thing to get so het up about. I hope she is able to leave hospital soon.

sashh · 05/10/2025 13:03

I had a colonoscopy when I was in my 30s, the the recovery area everyone was farting. I appologised to the nurse who told me, "Don't worry darlin' it have to come out" I think she was Jamaican and it just seemed so nice.

@TheOnlyAletheia my brother moved to Cornwall in the 1980s and had to get used to being called, "My lover" from patients to bus drivers.

whatsgoingon2024 · 05/10/2025 12:49

Honestly I think people are just looking for things that irritate them. People complain for literally anything. I feel for anyone who works either people trying to please and know every single individual they meet. Personalise every interaction to ensure no one’s offended, upset or angered.

Calliopespa · 05/10/2025 12:31

CurlewKate · 05/10/2025 12:29

I have never visited anyone in hospital who didn’t have their name written on a whiteboard over their bed.

I have never visited anyone in hospital and noticed, except babies who have "Baby Surname" and I thought that was because they were bald and featureless and easily muddled.

CurlewKate · 05/10/2025 12:29

I have never visited anyone in hospital who didn’t have their name written on a whiteboard over their bed.

senua · 05/10/2025 12:26

I thought MN didn't like men calling their current girlfriend "babe" because it sounds like he can't be bothered to remember your name, you're interchangeable, it's dehumanising, etc, etc.

Why different rules for patients? It's rude and infantilising. You might think it's an endearment but that's not necessarily what the people on the receiving are thinking.

cinnamonbunlover · 05/10/2025 12:23

Sometimes wish we did the US thing of suing Miss, Ma’am and sir! Much more respect (except when you go from being a miss to a Maam)

Calliopespa · 05/10/2025 12:20

TheignT · 05/10/2025 10:03

How is it a term of endearment when it comes from a nurse who doesn't know you from Adam. Unless you are in hospital for a long time they don't know you, they won't remember you.

Because it signals: "I come in peace, I want to help/be nice/make you feel I like you."

When I was little I remember asking my mother about the way people always called the late Queen "Your Majesty." My comment was she must feel very lonely if no-one ever calls her Darling.

I guess the majority of nurses intuit that the majority of people (on this thread as well) prefer a signal of warmth to a signal of honour - especially when they are ill and vulnerable and require looking after.

TheOnlyAletheia · 05/10/2025 12:17

Our Director of Adult Social Care frequently used to call members of our senior Leadership Team, including the Chief Executive “my lovely “. That went down well 🤣

MrsSkylerWhite · 05/10/2025 12:14

Calliopespa · 04/10/2025 20:48

When did the world get so full of people who are so easily offended?

This. “Oi, you”, you’d have a point. Dear or Darling, seriously?

Calliopespa · 05/10/2025 12:13

TheignT · 05/10/2025 12:11

So what does darling mean in that situation. It isn't really a term of endearment when the patient is a total stranger. it doesn't add anything, saying hello or hello darling to a patient you don't know, what's the point?

It demonstrates a desire to be gentle towards them.

Terms of endearment are social signals.

TheignT · 05/10/2025 12:12

MrsGusset · 05/10/2025 10:48

I completely agree. I'm a lot older than OP's neighbour but find being called darling etc to be friendly rather than patronising. Seems sad to object to a term of affection.

My late Mother used to tell me to never take offence unless offence is definitely intended. Some of these prickly posters would be happier people if they followed this wise advice. Although the Mumsnet problem boards would be much emptier if they did.

Maybe she could have added don't deliberately say something that people might find offensive.

Calliopespa · 05/10/2025 12:12

KatyKopykat · 05/10/2025 08:56

I've had workmen and builders in for a week earlier this year. I made it clear my name is Katy and that is what I wanted to be called. I agree it's not the same environment as hospitals with nursing staff rushed off their feet. Teachers have classes of 30+, lecturers 80+ and use people's names.

Teachers have classes of 30+, lecturers 80+ and use people's names.

TBH that's mostly because they want to retain a degree of authority and using terms of endearment whittles away at that.

If you call someone sweetheart, they are more likely to ask for an essay extension or chatter in class. Names betray nothing of kindness or emotion towards someone: it's just calling a "spade a spade."

TheignT · 05/10/2025 12:11

MsTamborineMan · 05/10/2025 11:46

Still keep the pupils for a year, which gives plenty of time to learn their names. Nurses patient rotate sometimes daily depending on the ward.

So what does darling mean in that situation. It isn't really a term of endearment when the patient is a total stranger. it doesn't add anything, saying hello or hello darling to a patient you don't know, what's the point?

MsTamborineMan · 05/10/2025 11:46

TheignT · 05/10/2025 10:38

Teachers in senior schools will teach several class es of 30.

Still keep the pupils for a year, which gives plenty of time to learn their names. Nurses patient rotate sometimes daily depending on the ward.

Timeforabitofpeace · 05/10/2025 10:58

“Aw bless” is patronising.

MrsGusset · 05/10/2025 10:48

BittyItty · 05/10/2025 09:34

What a trivial thing to get annoyed about. It’s a tough job and they’re trying to make their patients feel comfortable.

I completely agree. I'm a lot older than OP's neighbour but find being called darling etc to be friendly rather than patronising. Seems sad to object to a term of affection.

My late Mother used to tell me to never take offence unless offence is definitely intended. Some of these prickly posters would be happier people if they followed this wise advice. Although the Mumsnet problem boards would be much emptier if they did.

TheignT · 05/10/2025 10:39

VimesandhisCardboardBoots · 05/10/2025 10:35

What connotations though?

I'm a man, in my early 40s and was in hospital recently, I got darling and love all the time too. I also get it in the pub, and in shops as well.

It's just what's said in certain parts of the country, it doesn't mean anything, any more or less than mate does.

So you don't think it is about being kind, caring etc. Just a thoughtless way of addressing people that doesn't really mean anything.

TheignT · 05/10/2025 10:38

MsTamborineMan · 05/10/2025 10:35

Teachers have a class of 30 for a whole year. I can garauntee if that class of 30 was constantly rotating every few days they wouldn't remember their classes names. Nurses will see 100s of patient across thay same year for maybe a couple of days at a time, not the same 80 on repeat. And my lecturers never remembered my name!

I also don't think its a because they can't be bothered to remember your name thing, it's just part of their usual patter to seem caring and reassuring. It doesn't work for everyone, but part of things like nursing is repeating the task in the same way over and over so you don't make mistakes.

They aren't trying to be patronising, someone calling you love or darling when they are caring for you, doesn't mean you aren't intelligent, it doesn't diminish your personality or achievements. They will do it for every single patient

Teachers in senior schools will teach several class es of 30.

VimesandhisCardboardBoots · 05/10/2025 10:35

KatyKopykat · 05/10/2025 09:32

Because people are all different.

I don't think mate has the same connotations as sweetheart or darling or love.

Edited

What connotations though?

I'm a man, in my early 40s and was in hospital recently, I got darling and love all the time too. I also get it in the pub, and in shops as well.

It's just what's said in certain parts of the country, it doesn't mean anything, any more or less than mate does.

MsTamborineMan · 05/10/2025 10:35

KatyKopykat · 05/10/2025 08:56

I've had workmen and builders in for a week earlier this year. I made it clear my name is Katy and that is what I wanted to be called. I agree it's not the same environment as hospitals with nursing staff rushed off their feet. Teachers have classes of 30+, lecturers 80+ and use people's names.

Teachers have a class of 30 for a whole year. I can garauntee if that class of 30 was constantly rotating every few days they wouldn't remember their classes names. Nurses will see 100s of patient across thay same year for maybe a couple of days at a time, not the same 80 on repeat. And my lecturers never remembered my name!

I also don't think its a because they can't be bothered to remember your name thing, it's just part of their usual patter to seem caring and reassuring. It doesn't work for everyone, but part of things like nursing is repeating the task in the same way over and over so you don't make mistakes.

They aren't trying to be patronising, someone calling you love or darling when they are caring for you, doesn't mean you aren't intelligent, it doesn't diminish your personality or achievements. They will do it for every single patient

Toddlerteaplease · 05/10/2025 10:33

User5306921 · 04/10/2025 20:46

They do it on the children's ward too 'Mum do this' and 'Mum sit there'.

Its annoying but I guess we do it too when we say 'Nurse can you tell me'....

At least doctors never say it.

Doctors always refer to
parents as mum or dad in my experience. I also call parents mum as I can’t remember all the parents names as well. And I have never felt comfortable calling them
by their first names. No idea why!

Garamousalata · 05/10/2025 10:31

Gosh @KatyKopykat . What strange standards you have.

TheignT · 05/10/2025 10:28

Arraminta · 05/10/2025 10:21

Yes, exactly this. I'm privately educated and a graduate. We employ quite a few tradesmen and they all refer to me as love, hen, babs, sweetheart, whatever, depending on their regional vernacular. They also try very hard to not swear infront of me which is sweet as I can swear like a trooper if required. It is their way of showing respect and also familiarity.

People really aren't quite as intelligent as they think if they don't understand the socio linguistics behind this.

You probably aren't feeling awful, in bed, possibly having intimate things done when your workmen say it so not the same at all.

TheignT · 05/10/2025 10:26

123ZYX · 05/10/2025 10:23

I always hear the “bless” as someone who doesn’t actually care but has to say something and it always sounds patronising. I’m sure it’s not how you intend it, but I do always hear it that way.

Exactly, why isn't "that's a shame" enough? What does oh bless you add?