Noone picked up my daughter and school didn't ring.

I find it incredibly strange that the school made no attempt to contact you. When I taught in a school, if a child hadn’t been collected I and colleagues went to the office to ring any numbers we had. The child either stayed with me or their own teacher if they were not in my class, or with the office staff if it was a staff meeting night, until collected.
I think you are quite right to question their lack of contact, but I hope their explanation clears matters.
Just want to add, though, do they have up to date contact information? There were occasions when we had numbers that were no longer current and parents had forgotten to update us - that could cause problems.

Wow you’re gonna complain that school took care of your child when she’s been forgotten , they probably have a policy where you’re called after soo many minutes of not being collected . I’d be taking flowers in not making a complaint and I’d be reminding your sister in future

Check the policy first before raising your concerns op, also you were really lucky there was even room in after school, definitely wouldn't be the case at ours. Certainly wouldn't be trusting the sister again, does she have her own kids?

Complaining about having to pay for ASC is out of order.
Look at it like spending from an unauthorized overdraft!
Your daughter doesn’t have a space at ASC, she’s not booked in but they made space for her, end of.

Exactly this

You want to complain about them ensuring your daughter was cared for after your flakey sister forgot to get her?
If she’d been left and walked home alone obviously but she was safe, you should be thanking them and be grateful.
What if there was no ASC, that would have meant staff would have had to care for your child in their own time.
Its on you/your sister that she wasn’t collected, they put your child in ASC as it was the easiest thing to do, why should they have to faff around finding your number and ringing you?

i would have expected a call definitely, surprised they didn’t do that. I don’t think you can complain though 🤣

Your sister needs a bollocking ! & make her pay for the after school club
the school where doing their best !

what's the difference in price between afterschool club from 3.20-4pm, and from 3.20 to 5pm?

I can see your perspective but having worked in school office I can see how it might take 15 mins to conclude parent is not just running late and there is an issue , then deal with other things which at the end of the school day can be many many things...lost property, parents calling, other children etc. When you look at all the factors it is an understandable timeline. No harm done. Just forget it.

Sending 7/8 year old you hugs

I do think, as a duty of care, you ought to of been called. However, because you have said various family members tend to pick your daughter up, and you also use the after school care on offer, that no body thought it was unusual for her to be waiting after 10 minutes.

Ah I see. So because you couldn't successfully embarrass me with your question about whether I worked in education, you've targeted my SPAG instead.

How lovely.

I think your policy may be different to ours as we wouldn't consider waiting till 4pm to call a parent a safeguarding concern, whereas ensuring the child is in ASC is clearly the first priority.

Also, sorry to be that person, but had of? Had've or just had

Yes. Yes I do. As a school business manager and DSL. Guess what also falls into the safeguarding children category? Making sure their parents haven't abandoned them or had a serious accident on the way to collect them. Which has happened to a child in my school. If we had of waited to contact the parents then we wouldn't have known they weren't coming and would have delayed us contacting SS meaning the poor kid would have been even more traumatised.

hyperbole much?

This is the stupid kind of reply that shows you're just here to comment and upset the OP, rather than actually be helpful.

The OP is not incapable of taking genuine responsibility.. and i'm not sure just how you extrapolated that from anything she has said.

She's dealt with her sister, she has paid the fine, the ONLY thing she has asked is if she should raise the lack of contact from the school with them.

did you bother to read? She did, her sister was meant to be picking her up, and forgot. How is that the OP's fault when she's arranged someone who is meant to be a responsible adult to collect her child?

Gosh, you are incredibly lucky to have such a great school, they just made sure your child was safe even though your sister didn't care at all.

Obviously, you must never ever ever give your sister the opportunity to look after your child again.

Thank the school profusely for looking after your child when her own family didn't, and ask them if this happens again to contact you ASAP.

Safeguarding the child is always the first priority. Parents come further down the list. Do you work in education?

Nope. Informing parents is one of the top priorities.

That’s a fair point, and also depends on the school and catchment area.

At one of our kids’ primaries no pick up and no phone call would have meant emergency at 3.15, at another, with more of a socio-economic mix, this kind of chaos was much more common.