WWYD? Concussion after suitcase fell on my head!

Oh yes, of course, good spot...of course that only works if the passenger fesses up to being recently injured/hospitalised...

BA even have a special form, available on line via ba.com..

The airline would not have allowed the OP to board a flight less than a day after such a serious incident that it required hospitalisation without a letter from the hospital clearing her fit to fly. Especially following a serious head injury!

Contact a decent firm of personal injury solicitors asap. They will start with notifying the airline of the claim, get you seen by a consultant and as part of the claim can also arrange for any specialist treatment/physio you may need.

And there won’t be

not with this op

Unless there is no insurer.

If she has contacted her insurer, they would have arranged appropriate travel home and undertaken the case with the airline. I can't understand why someone didn't contact the insurance company immediately. It's what you pay travel insurance for.

All she needs to do is contact her insurer.

I don't know why people are being so mean to you. You have a concussion and people here are making fun of you for your posts being difficult to understand. You suffered a head injury and people are criticizing you for being unable to stand up for your rights when you were suffering a medical event caused by that injury.

Hospitals in the USA are required to stabilize patients who present to the emergency department, regardless of ability to pay. However you may receive a bill later.

I would suggest the crew and pilot were trying to ensure the plane could leave on time. Op, in your dazed state perhaps you were not behaving as rationally as you might normally. Getting you medical attention was the most appropriate action and there would be evacuation protocols to follow. Assume you have paid for the family to stay overnight until you could board the next flight, which presumably BA arranged at no additional cost. Unless the hospital notes stated you needed to be accommodated reclined then whatever the crew provided was adequate and availability of additional space may have depended on how full the plane was. If you had contacted your insurer they would have made such arrangements and covered any costs for you. Hopefully you are now reviewed, scanned and discharged, although you may be advised to have someone stay with you for a day or two. Not sure you would get far suing BA but by all means complain.

I agree with this - do any of you actually believe that despite a passenger being treated by paramedics for a potentially serious head injury that a pilot who must be at least reasonably experienced to be captaining a transatlantic flight is going to come out of his cabin and threaten that passenger with the police?

There is more to this situation - something else has to have been happening for a pilot to consider getting the police involved.

@DressOrSkirt

There are many reasons people want their flights to leave on time, including their health, medications, appointments, ability to be seated for so long etc.

Agreed, It's all very well people claiming they'd be generous with their own time, but on many BA Longhaul flights onto London you'll can quite possibly be looking at 100, plus/minus connecting passengers. Their plans might be totally screwed by an extended departure delay.

As for the hints at nasty pilots by some posters...frankly if you end up with the senior management onboard having to get involved in the cabin and talking to local agencies (e.g. paramedics) it's probably a sign that the situation was deteriorating and needed gripping.

Sometimes (slots, crew duty.limits, etc etc).
someone has to step in and do some straight talking...

The thing is, however, that an individual can't just "sue" a big corporation - either they need a big budget to engage representation or their travel insurer has to do it for them. I'm not over-convinced the OP has travel insurance...

Such lawsuits can go on for many years, too.

Who should she sue? Why would an airline be responsible for a passenger's actions?

I was in an accident in the States several years ago and I regret not suing to this day.

Yes, that's absolutely correct. (The gold bars was a joke. 😉 )

There is certainly precedent where people have successfully sued!

On airlines where there is no weight limit there is also normally the rule that you must be able to carry it and lift it into the luggage bins yourself, so that is going to limit it to around 20kg except for body builders! (There are exceptions for passengers who need assistance in general.)

But if she already had an ESTA (I've no idea whether she did or not) then it wouldn't be an issue until she needed a new one.

You don't know everyone else on the flights health situation. There are many reasons people want their flights to leave on time, including their health, medications, appointments, ability to be seated for so long etc.

As for everything else, you need to get on to your travel insurance ASAP. That should have been your first step, and if you were unable to contact them your teenagers or someone else should have on your behalf.

So what were the results of your CT scan?

Trunki's and other small suitcases are allowed and packed full would be pretty heavy.

it all sounds like it escalated pretty quickly. The pilot threatening you with the police if you didn’t leave the plane? Was there some sort of altercation that you haven’t told us about in the lead up to this threat? You definitely do need to pursue it via your insurance. I’m also guessing they’ll advise you on what you need to do regarding how it was all handled.

Bizarrely, it is (on BA anyway). They give cabin bag maximum dimensions, but not weight. I guess, if you adhere to the dimensions, the only way you could make a bag that small really heavy is to fill it with gold bars! 😂

I'm hardly "trying desperately". And from skimming it, it sounds like the OP has done a pretty good job of that herself.

She could sue for personal injury (and possibly emotional distress) but I agree, her priority should be informing her insurer about the incident, not asking about potential legal action. I find it really odd that she hasn't yet informed her travel insurance provider ... 🤔