Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think large proportions of the population do not understand how consultant job plans work?

136 replies

Voxal · 27/09/2025 09:55

I will preface this with saying I’ve worked in the NHS for 15 years across a number of surgical specialities. I’m burnt out and frustrated with the obvious fixes that nobody wants to tackle:

  • consultant job plans. A standard job plan is 10PAs. This is made up as follows:
  • 1.5 SPA (supporting professional activities). Consultants do not have to attend site for these sessions. They are supposed to be used for reading, journals, appraisal work and continuing profession activities. In my years of working in the NHS I know that in the main, it’s just seen as free time. I’ve known countless consultants scrabbling around the month before their appraisal because they haven’t done anything to prepare over the last year.
  • 1 PA admin. To be taken to look at scans, results, clinic admin and profiling surgical lists. Hit and miss depending on the consultant. Some consultants are excellent at doing their admin, some will happily leave scans and results for weeks before they look at them. Again; they do not have to attend for admin. They are supposed to contactable at home via phone/teams. I have tried to contact consultants numerous times during their “admin” session to chase results for patients to either no answer, or to be told they aren’t in front of their computer.
  • 7.5 PA DCC (direct clinical activity). Ostensibly “hands on” clinical care. This is around 3 days of clinical care (clinics or surgery or on call activity).
  • So in an average week a full time consultant may only be around for 3 days out of 7. Very few consultants are resident whilst on call.
  • They can then pick up 0.25 PAs for being a named educational supervisor for a resident doctor. If you talk to the residents you find again that the consultants aren’t responsive, don’t engage, miss meetings and don’t sign paperwork off in a timely manner. Each consultant can have up to 4 residents they are supervising.
  • Each PA is worth £12000 minimum depending on where they are on the pay scale.
  • They can also pick up additional PAs for all kinds of “extra work” ie clinical leadership, education lead, MDT lead, governance lead (1PA each). The value of this work is negligible. For example MDTs which run ineffectually with patients being “rolled over” to the next week because they’ve run out of time. Governance meetings to which the lead never shows up. Education leads not running any additional education sessions
  • What you invariably end up with is consultants of 12 PAs doing 2-3 days of clinical work a week.

Profiling of surgical lists.

Consultants are responsible for profiling and checking the patients scheduled for surgery with them. This runs the gauntlet of excellent surgeons who hold control of their lists and direct exactly who is on it and consultants who couldn’t care less; turn up on the day of surgery and end up cancelling patients because they aren’t ready for surgery or they need a different scan because the surgeon hasn’t bothered asking or looking at their list in advance.

And the thing that winds me up more than anything, surgeons profiling their lists as “full”. Yet when they come in at the weekend to do a private list, suddenly they can do twice the amount of procedures they can do on an NHS list. So on a Monday I can only do 2 of this procedure but on a Saturday suddenly they can do 4. With exactly the same staff as they have in the week.

Do not get me wrong, there are some excellent diligent consultants who we couldn’t survive without, who end up having to take on more and more work due to the failings of their colleagues who seem to think they are not employees and can act with complete impunity with regards to behaviours, rinsing the system whilst doing as little as possible and pulling the ladder up behind them with regards to training their residents.

I feel so worn out from the same issues across the NHS which nobody seems willing to do anything about

OP posts:
Timeforabitofpeace · 27/09/2025 17:48

You lot are only looking to improve your bank accounts.

OhDear111 · 27/09/2025 17:41

@Timeforabitofpeace Time for a reality check then. People don’t like serial complainers and organisations that cannot improve to serve the public. They become self serving. The op is really saying it’s hugely inefficient. Most of us know that but there’s no incentive to be efficient. Is anyone ever sacked? What happens when a department is inefficient - yes, patients suffer. The last time I saw a consultant he said only 3 people had appeared for their appointments the day before. 3. But do they remind people? My hairdresser does. Do they levy a fee for no show? A restaurant does. It takes my CC details. It’s very easy to not care when it’s not your money.

ApiratesaysYarrr · 27/09/2025 17:39

Another consultant here, although not surgical.

I have hundreds of patients under my outpatient care, many of whom are having blood tests every 2 weeks. I look at every blood test requested under my name - that's admin. I look up my list of patients I have sent for scans to see if the scans are done yet and if they are done and reported, I write to the patient or maybe write a referral letter to another specialty as well. I get multiple queries a day from other members of the dept and people outside my dept, including patients asking advice. If we attend an MDT, we may only discuss 1 of my patients, but the MDT may take an hour or more because there are other people's patients on it, and it enables both learning for me and colleagues but also a chance to discuss with colleagues, see if anyone else has any ideas.

I do jobs that an admin person or secretary could do for a fraction of the cost, because managers seem to be happy with cutting costs for admin personnel, and for a consultant to be doing it, instead of trying to work out how they can get me to do the bit of my job that no-one else can do - assessing patients, making decisions and taking overall responsibility for them.

You forgot to mention that the reason why a 10PA consultant may be working only 3 days/week is that duration of PAs varies by the time it's delivered - it's only 3 hours for premium time, and being present and working overnight it can be 2 hours - weekend, evening, overnight activities mean that it's easy for a 10PA consultant to burn through their allowance with oncalls and a relatively small amount of weekend work.

You forgot to mention that often the supplements for being non-resident overnight are tiny. I was medical consultant on call overnight for approx £30 per night, and for that I needed to be available to be woken up, and if needed (fortunately very rare) to attend, after having worked a full day and with a full day the next day.

YABVVU to expect a member of the public to understand the nuts and bolts of it - I don't really understand how a solicitor/barrister does the nuts and bolts of their job.

Plist · 27/09/2025 17:34

Wow, what a staggering level of both apathy and poor reading comprehension from so many pps. Don't know which is worse. Does the average MNer really find that information hard to understand? It really wasn't very complex, even if the meaning of PA wasn't specified. It only took one quick read to infer that the OP is highlighting the poor time efficiencies in her little corner of the NHS, wherever that is. I doubt it is the case everywhere but if it were the OP is highlighting an issue that could save millions of pounds and make waiting lists considerably shorter. Why would you not care about that?

TillyButtonGrundy · 27/09/2025 17:27

luckylavender · 27/09/2025 17:21

I’m not at all interested in this detail.

Scroll on, then.

luckylavender · 27/09/2025 17:21

I’m not at all interested in this detail.

Timeforabitofpeace · 27/09/2025 17:08

They start with immigrants
Then people from other races
Trans people
The judiciary
Universities
Gay people
Women (who apparently should stay at home and have lots of children)
And doctors.

Aim to neutralise anyone who has the skills to disagree.

They’ll be coming for you one day, people.

Timeforabitofpeace · 27/09/2025 17:05

Ah. “Unions and the left”.

Well I thought so earlier but I was too polite to mention it.

OhDear111 · 27/09/2025 16:12

@Timeforabitofpeace I have! We all have! We fund the NHS. Training a doctor doesn’t stop after the degree stage. Who supervises? Who spends time doing CPD and guiding doctors? It’s a cost of around £250,000 per doctor. You don’t seem to understand the degree isn’t the end and that’s cheap too at £9,500 a year. Do you think that’s the real cost? Obviously not. Maybe familiarize yourself with true costs and then we could have a sensible conversation.

I think most people other than unions and the Left think the NHS is wasteful. It’s too big. It lacks controls and is poorly led. It’s under funded in some areas but we refuse to look at insurance. It’s madness. Unless we create a lot more wealth the current model is not sustainable and we all know that! Yet, we have politicians and stupid members of the public thinking it walks on water. It might for some users but many others think it’s inefficient and poor.

It’s allowing GPs and consultants to work part time. They want to do this because they have huge pension pots that will be taxed so they drop hours. They also then allow private working with no cost to the private provider. We (tax payers - well national debt!) also pay into doctors pensions at around 25% or more of their salaries. Is that value for money? Who else gets that? It just means they retire early and barely do 30 years of productive work . Then we hear all the complaints! We obviously don’t get value for money and we need much tighter contracts. It’s why dc scramble to become doctors though. No shortage of applications. Junior doctor is a sort of apprenticeship. You have to do it to get the best jobs later. Like just about any other career!

EmeraldRoulette · 27/09/2025 16:11

@Voxal isn't this what most of us call bureaucracy?

I definitely know that when somebody mentions an MDT, from a patient's point of view, I know that that means huge amounts of wasted time and arguments between the individuals forming the team. As a patient, I wouldn't want to be under an MDT. It just means that you get enormous delays to your actual care. I tend to see as a way of consultants getting out of having individual responsibility, but I only see that as a patient so I don't know if I'm correct.

And of course, if you're in hospital for a period of time, the fact that you won't see the same consultant two days in a row is a huge problem. But as users of the NHS, we can't do anything about it. We can only rely on somebody from the inside, or enough people on the inside, speaking up. And I guess nobody will because they would rather things were inefficient and be as removed from responsibility as possible.

I know a couple of professional medics who refer to the way that NHS runs as "the parallel universe". I tend to assume it's like what you've just described, I didn't particularly understand it and I don't know what the PA thing is.

But do we all know about wasted time on the NHS? Yes, I think we do.

I once walked off a contract job for the department of health. I mean, I was polite about it. But I could not do what they were asking me to do. It essentially meant nurses being asked to do more bureaucratic crap.

I should add they were very cagey about the job before I took it, and I sat around for three days before finally pushing someone's explain what the actual job was.

I was reporting to a man on 80 K and he had a team of people on about 50 K who apparently couldn't do the jobs sufficiently, so they called me in. This was years ago so I'm not sure what the salary would be now.

isn't this one of the reasons why many people are starting to want the NHS to actually be abolished? Rather than tinkering around with reforming it. It's some people believe that it actually just needs to be ripped up completely.

I don't pretend to know what the answer is.

titchy · 27/09/2025 16:08

ThreePears · 27/09/2025 15:52

So.... how much time do they actually spend with their patients?

According to OP 30 hours a week.

Hotflushesandchilblains · 27/09/2025 15:57

Similarly, clinical psychologists only see about 8 patients a week. While there was waiting lists of years to see them.

Timeforabitofpeace · 27/09/2025 15:55

@OhDear111

Timeforabitofpeace · 27/09/2025 15:54

When you’ve paid to train a doctor, come back to me.

ThreePears · 27/09/2025 15:52

So.... how much time do they actually spend with their patients?

NuovaPilbeam · 27/09/2025 15:47

Ive been cross about it all for years
Im at a sports club with lots of NHS consultants across various specialisms.

They all work "full time" for the NHS AND do 0.4 or 0.5 of private work on top. Several have been quite honest with me that the work that is supposed to fit in the 0.3 or 0.4 non clinical part of their role, does not need the time & this is how they fit the private work. They earn a lot, they all have either children in private schools or are affording to have a spouse not working. One told me he had to offer the nhs extra time before doing private, he was given a task of redoing some sort of student timetable, he is given half a day a week for it and does it in minutes using AI.

Despite working "two jobs" they manage to be at the sports club a remarkable amount of time......

I do genuinely feel for junior doctors though. They really do seem to do all the work for relatively poor pay. Its an odd model where its a bit shit until you make consultant, then BOOM, gravy train. DH dad was consultant as well and it was exactly the same for him. He was bring home about £230k a year over 10 years ago.

Greybeardy · 27/09/2025 15:40

Trying to resist the urge to guess which specialty it is!
doesn't sound like any department I’ve worked in or with…(as a non-consultant anaesthetist that has never had an ‘admin’ session in my life and who regularly see the surgeons (both consultant and non-consultant) in before their shifts start/after they end). There are good’uns and bad’uns in every single profession - I suspect there are some more details about the working lives of the majority that the massive chip on your shoulder is obscuring!

Hotflushesandchilblains · 27/09/2025 15:38

Yes, this is the problem with giving so much control to doctors on the grounds that 'they know best for their patients'. So are absolutely dedicated and conscientious - but too many are out to maximize earnings and dont give a shit.

insomniac1 · 27/09/2025 15:24

I totally agree with you OP. I have lots of consultant friends who basically work part time. 2.5 days a week but get paid a full time salary of 120k minimum.

what annoys me more is they complain all the time about their salary and how it’s unfair that their school friends who went into banking or law get paid so much more. All the lawyers I know work 14 hours a day and also have 0 job security

peanutpancakes · 27/09/2025 15:11

theclive · 27/09/2025 09:58

Of course we don’t understand this and I can’t see a scenario where I would care!

First post nails it, love it!

my job is actually NHS doctor recruitment and I don’t even know all the information in full that the OP put, and nor I do care - and I’m not sure why they thought anyone here would!

also they left out what an actual PA is which considering how much they wrote is odd, Programmed Activity which equals 4 hours. Though WHO CARES 😆

5128gap · 27/09/2025 15:04

I can't understand the people saying they don't understand or care. The OP is explaining how it is possible for consultants to do far less than the public thinks they do or they could do. Most people would agree the NHS is struggling. Most people have a theory as to why people are waiting too long for care or the care they recieve is inadequate. The theories are typically concerned with under funding and over use. The OP is bringing other information to the table to say that there is also an issue of waste in the system as it enables consultants to under perform. I thought it was interesting OP.

OhDear111 · 27/09/2025 15:01

@Timeforabitofpeace Not quite sure what you mean. Doctors have student loans like everyone else. That’s not the full cost of training. They have accepted nhs input into their careers and lots then clear off so not working in the uk for very long. We paid for the training then do not get the benefit. Maybe aquaint yourself with the real cost of training a doctor as opposed to the loan.

Obviously millions of grads have loans! Consultants start on around £110,000. So yes,they pay the student loan as anyone else would earning this! They pay it off fairly quickly though - as they should but that money doesn’t go back into the NHS.

ThePure · 27/09/2025 14:50

There in fact are very plausible reasons why consultants might be able to operate on more patients on a private list than an NHS one

  1. someone already mentioned having to train juniors on an NHS list which really slows you up
  2. patients on a private list are usually the straightforward ones that you would supervise the registrar to do on an NHS list . The difficult stuff with multiple complexities and comorbidities is all on the NHS list. They are not doing 8hour head and neck cancer surgery with 3 different surgeons on a private list ever but the NHS does.

I am not a surgeon but in an analogous way in my field I only ever personally see the most difficult complex cases on the NHS because someone less experienced than me can do the easier ones under my supervision. My cases take me longer because of this. If I ever accidentally do get booked an easy one (or when the junior Drs were on strike) it’s like a holiday to me and I can get through them in half the time. However if I worked privately (which I never have and never will) I would see whoever wanted to pay to see me and I expect it would be pretty easy and quick and chill compared to my NHS work.

youalright · 27/09/2025 14:38

I work in retail and I doubt you understand what I actually do unless you work in the specific store I work in on the specific department I work in. Nobody will truly understand a job unless tgey do it

Timeforabitofpeace · 27/09/2025 14:36

@OhDear111They don’t take anything; they pay for it. A lot, and over many years.

Swipe left for the next trending thread