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Bought house but they’re still in it now!

404 replies

ItsOnlyRainFFS · 26/09/2025 17:44

So we exchanged contracts last week and completed by 10am today. We vacated our house by 12.30pm as our buyers keen to get in and contract said 2pm. The house we bought was supposed to be ready 2pm but it’s still
not ready! Now the seller (house we now own!) is saying they’re going to struggle to empty it by 8pm! And that sounds optimistic. They just don’t sound like they packed up properly. Anything we can do? Solicitor and estate agents shut.
We have put most of our stuff in storage - which is shut. We have though thankfully hired medium van which has our essential stuff in it. But we just want to unpack it now. We have 2 kids and have been at a bowling alley and kfc trying to kill time since school.
Would we be unreasonable to demand we move in 8pm?

OP posts:
Fluffypuppy1 · 27/09/2025 08:35

Doris86 · 26/09/2025 22:09

They didn’t do everything for us. We packed every single box, dismantled every item of furniture, and disposed of all junk and rubbish. All the removers did was turn up on the day of completion, and loaded everything into their vans.

It wasn’t hard because we were organised, not because someone did it all for us.

Same here. As dc was a toddler, we started a couple of weeks before completion. Spent a little time each day packing. Started with books, dvds, rarely used kitchen things. By the time it was a couple of days until moving, all we had unpacked was some clothes, toiletries, and one box full of kitchen stuff.

Stifledlife · 27/09/2025 08:33

You have to be a bit careful here. If you don't take a stand it could be construed as permission and they then have squatters rights. You can't leave their stuff in the driveway.. you can be careless but not negligent.

The best thing would be to stop the money until they are able to complete the transaction but I suspect the only person who can make the position clear to them is their solicitor, and as you say, they're shut.

I really hope they finally left.. Otherwise, get a locksmith to attend right now, change the locks in front of them and try and get the money back via your solicitor.

Nessiesfoodprovider · 27/09/2025 08:33

Probably like everyone else on the thread, I'm wondering if you got into your new house last night or slept on the grass in the garden?

Silverbirchleaf · 27/09/2025 08:28

DebsA1 · 27/09/2025 08:24

They are in breach of contract which states vacant possession on completion. A strong solicitors letter needed. I do hope you get it sorted.

This.

Silverbirchleaf · 27/09/2025 08:28

Ringley · 27/09/2025 06:44

I'm invested.

What happened in the end?

Me too.

DebsA1 · 27/09/2025 08:24

They are in breach of contract which states vacant possession on completion. A strong solicitors letter needed. I do hope you get it sorted.

InNewYorkNoShoes · 27/09/2025 08:16

january1244 · 27/09/2025 08:12

It’s so hard to get the money back though. We ended up having to hire two large skips (£700) as well as pack up boxes of stuff and leave it with neighbours for the sellers to collect later. The house was in an awful state, couldn’t have stayed there, mountains of rubbish and we had a baby. We weren’t able to recover the money, the costs of the solicitor would have been too much and they didn’t think they’d be able to without us going to court as the sellers just refused to pay

Exactly. When everyone is advising to go to the most expensive hotel and charge the sellers etc it’s soooooo unlikely they will get the money back.

january1244 · 27/09/2025 08:12

It’s so hard to get the money back though. We ended up having to hire two large skips (£700) as well as pack up boxes of stuff and leave it with neighbours for the sellers to collect later. The house was in an awful state, couldn’t have stayed there, mountains of rubbish and we had a baby. We weren’t able to recover the money, the costs of the solicitor would have been too much and they didn’t think they’d be able to without us going to court as the sellers just refused to pay

socks1107 · 27/09/2025 08:10

Hope you managed to get in last night

MikeRafone · 27/09/2025 08:08

This happened to someone I know Only the house they were moving into the people hadn't packed a single thing on the Friday night and said - sue us if you don't like it but we will not be out until Monday evening.

Obviously it mean they had a lorry full of belongings and nowhere to go - so they had to find a hotel for 3 nights

The couple they were purchasing from were both legal, so no point in taking legal action as it would cost more to get back less

surprisingly their mail found its way into file 13 and never moved

InNewYorkNoShoes · 27/09/2025 07:55

Its no surprise people don’t bother to pack, clean or empty their old house when it seems so many people let them. Leaving them to pack up slowly and paying your own movers £2k extra or paying for a hotel and running up other huge costs is insane. Plus the migraine inducing stress!
If this happened to me I would be there at the agreed time and throwing the boxes into the garden and shoving the people out the door. It’s completely takes the piss out of the removals workers too as they get low wages and probably don’t want to wait around for ages either.
When our new house keys were lost by the estate agent for an hour or so we bought the removal workers teas and coffees and gave them £10 cash each. It cost us over £100 but we didn’t want someone else to be out of pocket because of someone else’s mistake.

ednaclouda · 27/09/2025 07:47

Itsonlyrain. OP what happened are you in now ?

Cuwins · 27/09/2025 07:44

AllJoyAndNoFun · 27/09/2025 07:32

There’s no legal requirement for it to be clean. It’s just a courtesy.

I was just going to ask if that’s a requirement

Shoxfordian · 27/09/2025 07:42

Hope you moved in op
Definitely phone the solicitors

AllJoyAndNoFun · 27/09/2025 07:32

Francestein · 27/09/2025 07:23

So even if they get their shit out, they're not going to have it clean... Let them know that you are going to be charging them the cost of a commercial clean, the hourly rate for your movers after 10am plus 50 pounds per hour.

There’s no legal requirement for it to be clean. It’s just a courtesy.

Lucelady · 27/09/2025 07:30

We had our buyers move in for ten days and not complete. They refused to pay over a bookcase door that had specifically been excluded. The agent said they'd paid and gave them keys. We ended up in litigation. The agent sided with them and trashed our reputation in the town. Sometimes it's the removals that cock up and under estimate. I've had that a few times.

Phonicshaskilledmeoff · 27/09/2025 07:28

Did you get in last night?

Francestein · 27/09/2025 07:23

So even if they get their shit out, they're not going to have it clean... Let them know that you are going to be charging them the cost of a commercial clean, the hourly rate for your movers after 10am plus 50 pounds per hour.

MissScarletInTheBallroom · 27/09/2025 07:13

Stinksmum · 27/09/2025 07:11

Happened to me too. I knew something would go wrong because we were we moving on the Friday and when I drove past on the Wednesday I could see all the photos, vases etc. still on the windowsills - I would have expected them to be packed up by then. Their Solicitor asked for us to wait for a couple of hours as they were still packing. We gave them until 6pm and then insisted that was it. It was time to go. Later in the week I discovered the contents of a drinks cabinet in the recycling bin. Managed to fish out the Baileys and a bottle of Champagne to enjoy.

They put a bottle of champagne in the recycling bin??

Stinksmum · 27/09/2025 07:11

Happened to me too. I knew something would go wrong because we were we moving on the Friday and when I drove past on the Wednesday I could see all the photos, vases etc. still on the windowsills - I would have expected them to be packed up by then. Their Solicitor asked for us to wait for a couple of hours as they were still packing. We gave them until 6pm and then insisted that was it. It was time to go. Later in the week I discovered the contents of a drinks cabinet in the recycling bin. Managed to fish out the Baileys and a bottle of Champagne to enjoy.

Ringley · 27/09/2025 06:44

I'm invested.

What happened in the end?

Icebreakhell · 27/09/2025 06:36

I had this with my first house purchase. A tiny cottage. The seller ended up leaving at midnight, also it was left in a filthy state. Luckily I wasn’t moving in straight away.

Oopsthatismyrealname · 27/09/2025 06:08

We actually did this to someone, albeit we were only about 2 hours late getting everything out. It was horrendous. Our movers were useless, didn't do what they said they'd do, our vendor didn't hand over the keys on time (we were only moving 2 doors down so we thought we'd be able to move some stuff into the van and then move some stuff direct from house to house so it was clear by the time the buyers were due to arrive - we were inexperienced and optimistic and the movers were liars). It was HIDEOUSLY stressful and I was so apologetic and the buyers were really kind, if understandably pretty frustrated. Their movers ended up having to start moving stuff in as we were moving stuff out and I was frantically cleaning behind our movers to make sure it was decent... meanwhile my then 5 year old had a really high temperature and was sitting on a box outside the house with his grandmother looking after him. Awful. But. On NO PLANET would I have told the buyers they would just have to wait to take possession! I was worried they'd never forgive us but they did.

xSideshowAuntSallyXx · 27/09/2025 06:02

I don't get this, they agreed a day for completion. If they weren't going to be ready they should have agreed a later date at the time not on the day. I'd be fuming and pestering the solicitor and estate agent.

I had 2 weeks between exchange and completion, enough time to sort removal guys out and pack up the last of my bits.

Muffinmam · 27/09/2025 05:51

ItsOnlyRainFFS · 26/09/2025 17:56

Yep we’ll go round as really do need to get kids more settled than this. I will be firm! Didn’t know if this was as much of a piss take as I thought it was but it clearly is!

What ended up happening?