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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Why are people so impatient and nasty?

370 replies

Puel · 26/09/2025 08:45

Went to supermarket this morning - I always go early so it’s not busy. I was pulling a trolly out and was suddenly shoved from behind and told “watch where you’re going!”. I apologised but obviously didn’t realise someone was stood right behind me but this person was livid, was there really a need to be so angry and aggressive?!

So I’m stood in post office queue, temporarily distracted and didn’t realise the cashier was waiting for me until the person behind me literally barged past me and went in front. I expected the cashier to tell them I was next yet instead, she rolled her eyes and laughed with the pusher. And before anyone says I was daydreaming for hours etc, it was literally a few seconds of not paying attention.

So I’m back doing my shopping and I stopped and quickly checked my list on my phone - I then heard “excuse me!” And looked up to see an angry looking woman rolling her eyes. I moved out of the way and she snapped “I need to be in that fridge!” So I moved again. At this point I felt like abandoning my trolly and just walking out! What is it with people lately?? I’ve noticed an increase in snappy and inpatient behaviour recently, is it the fact that people in this country are just so generally unhappy these days??

OP posts:
ProfessionalWhimsicalSkidaddler · 26/09/2025 14:38

Shopping could be used in hell as a form of torture. If you go early, the Tesco colleagues barge through like you’re not there and get shitty when you wait for them and after no response say “you’re welcome”. If you go late, you get people stopping in the middle of the aisle or angling their trolley so the aisle is blocked and general ignorance. Even if I start in a good mood I’ll leave raging but my response to things is usually a matched energy or how I feel on the day. If I’m not in a rush, I’d have tapped you on the shoulder and made a joke. If I wasn’t, I may have done the same thing as your one in the queue. The fact the shopkeeper also laughed suggests you were far longer than you think.

sorry they’ve made you feel shit but just treat the shops like the road. Keep the movement flowing.

DayOfSummer · 26/09/2025 14:37

IAmThePrettiestManOnMyIsland · 26/09/2025 14:28

Can you pick quieter times to shop so you can enjoy it without feeling pressured? My mum goes to the supermarket either very early in the morning or late in the evening as she has mobility issues and knows people have no patience.

I shop online and only go into actual shops if it really cannot be avoided.

A pp said “I really don’t know when we came to the point where all must move at the pace of the slowest” it’s all very well if you’re able to rush and think and move through life quickly but some people can’t. Just a bit of consideration and kindness wouldn’t go amiss.

hobbledyhoy · 26/09/2025 14:28

@GoldenbearYes I do, relatively quickly as there isn’t someone dawdling and getting in my way.

Or is your ‘gotcha’ that because I like to get things done efficiently you don’t think I should have any time to sit down with a cup of tea and peruse Mumsnet? perhaps I have slightly more time available because I don’t waste it daydreaming in the shops.

IAmThePrettiestManOnMyIsland · 26/09/2025 14:28

DayOfSummer · 26/09/2025 14:25

YANBU OP the world is a harsh place for those of us who like to take our time, perhaps take longer to pick up on social cues, take longer to process things. I dread having to go in to shops anymore as I just feel other people’s annoyance at me and I don’t like being rushed.

Edited

Can you pick quieter times to shop so you can enjoy it without feeling pressured? My mum goes to the supermarket either very early in the morning or late in the evening as she has mobility issues and knows people have no patience.

DayOfSummer · 26/09/2025 14:25

YANBU OP the world is a harsh place for those of us who like to take our time, perhaps take longer to pick up on social cues, take longer to process things. I dread having to go in to shops anymore as I just feel other people’s annoyance at me and I don’t like being rushed.

IAmThePrettiestManOnMyIsland · 26/09/2025 14:24

Do you work OP? Could it be that you actually are a bit oblivious to your surrounding as you aren't working to a strict time schedule. I find people are mostly impatient when they have somewhere to be.

I don't work myself anymore, but I do remember getting stuck behind people leisurely perusing the aisles in M&S on my lunch hour whilst I was on a mission to grab a sandwich and get back to my desk.

It also used to annoy that OAPs would pick to come out during the morning rush hour and drive at 20mph when they literally have all day.

HornungTheHelpful · 26/09/2025 14:23

Thepeopleversuswork · 26/09/2025 08:49

Entitlement
Frustration with their own lives
Poor communication skills
Lack of empathy
Stupidity

I know what you mean though. There are millions of people who seem to be primarily driven by a sense of outrage that everyone else in the world isn’t exactly like them and can’t read their minds.

Smile sweetly, rise above and feel quietly superior.

Ok, you are the sort of people who drive me nuts. First, “entitlement” - it’s pretty entitled to block access to something while you check your list rather than moving to one side then going back if you need to. You chose to waste their time (waiting for you) rather than yours (moving and going back if needed). Entitled. Ditto not paying attention (and how you can know it was only a couple of seconds when you weren’t paying attention I don’t know; the fact that even the cashier wasn’t fussed by the pushing in suggests the OP was being much slower than they thought.

i accept that if I need to be on time I have to allow for the selfishness of people who can’t accept that others aren’t on the same “timetable” as them and so I leave time to account for gawkers, dawdlers and the perennially entitled. But I don’t think I should have to. I really don’t know when we came to the point where all must move at the pace of the slowest but if people were being decent they would endeavour to get out of the way of those moving faster than them. To enforce your pace of life on others is entitled and will likely piss people off.

TinyTear · 26/09/2025 14:21

BrownLycraBottle · 26/09/2025 10:30

With kindness, if you had this kind of interaction with three separate people in the one shopping trip I think you have to reflect on your own behaviour.

yes, there is a common denominator...

for example, the post office queue, how do you know it was a few seconds?

wellinever12 · 26/09/2025 14:16

i bet you drive 37mph everywhere too

30 zone - 37mph
60 zone - 37mph

joining a motorway on a slip road - 37mph

or one of those people who rush to get off a plane and then walk at 1mph blocking everyone else, or start re-packing your bag right at the airplane exit blocking everyone else getting off.

people got stuff to be doing, and if you park yourself in-front of a fridge reading the ingredients list for 30 minutes its going to frustrate people, yeah im sure they could have been nicer about it, but far too many people are unaware of how their actions effect others so people have little empathy or tolerance in return.

Jiski · 26/09/2025 14:13

Are you sure you’re not losing time? This all seems a bit odd, having so many issues in one day, so maybe you’re taking longer. Worth getting checked perhaps?

bogstandardaf · 26/09/2025 14:11

Many people don't know or don't care about good manners.

Call centres now have to remind callers not to be abusive to the staff answering their call.

GladioliGreen · 26/09/2025 14:06

I always try and smile and be polite but it does test my patience though. One or two space cadets when I'm trying to do my shop is fine but when you reach the 10th person who is zoned out or staring at their phone my smile gets a bit strained. It feels like it's in all aspects of life people are just so unaware of other people's existence, you can't even go for a walk without people taking up the whole path or stopping dead in front of you to read a text.

Maybe it's because more people are plugged in all the time with headphones in and phones on that they just aren't really 'with it' but it does get irritating. I'm always willing to be the person that goes around others, I don't expect people to move out of my way but people don't even give you space do that.

mbosnz · 26/09/2025 14:06

While out walking today, I was pondering this (ponderously). I was thinking about 'be kind'. But we don't always have it in us to 'be kind'. Then, there is the neutral 'don't be a dick'. For me, that's kind of the skirting board of behaviour, you shouldn't go lower than that. If you can't 'be kind', then 'don't be a dick'. So, okay, I get shitty with people getting in my way, and sometimes I can 'be kind', do the polite, terribly sorry, do you mind if I just pop past, or even wait patiently while they swap and dissect the latest episode of Emmerdale, but I can just say excuse me, clearly and firmly while I reach past to get the butter. Because otherwise there's the 'you're being an arsehole', y'know, where you mutter 'for fuck's sake, while brutally shoulder checking them as you get the butter.

They don't know what I'm going through, I don't know what they're going through. One of us doesn't know that the other is hearing impaired, and suffering from bad vertigo. The other doesn't know that I've just spent 23 hours at the bedside of my dying father, and am in the early stages of dementia.

So, if you can, 'be kind', if not, 'don't be a dick', but I'm not going to give myself a pass to 'be an arsehole'.

mysoulmio · 26/09/2025 13:58

It should be possible for the dawdlers/people not in a hurry and the time poors/rushers to conexist imo. But not if one lot stand slap bang in the way of the others. This is where you need to move to one side, park your trolley out of the way of the freezer door etc.

I am always rushing. I have a busy job, lots of kids and very little me time. I am often rushing to post a letter, grab some milk with some tosser from work breathing down my neck etc. Its very strressful. Equally, on the odd occasion I have a day off I love nothing more than a gentle, aimless mooch around the shops or to do a supermarket shop while thinking about recipes, looking at new products etc. But having experienced both, I'm always careful to stand back out of the way if I'm having a think, not block the freezer door while consulting my list etc. Same as the rushers have to be considerate of slower infirm people sometimes and let them slowly pass.

Im sorry but this sounds like a you problem. Its normal to zone out when in a boring queue but very strange to zone out when your at the front next in line imo. I think you need to be a bit more aware of your surroundings and a bit more cognizant of people that may not have as much time as you. Not that thats an excuse for people to be rude but I can understand the frustration.

SirBasil · 26/09/2025 13:57

people saying the woman in the post office should have shouted "next please". Maybe she did. OP will never know...

PuppyKeep · 26/09/2025 13:51

temporarily distracted and didn’t realise the cashier was waiting for me

Distracted by what?

Netcurtainnelly · 26/09/2025 13:50

DuplicateUserName · 26/09/2025 10:25

They do sound particularly snappy but also you don't sound particularly aware of your surroundings.

Agree.
Why not pay attention in the queue.

MrsCarson · 26/09/2025 13:49

There are a lot of impatient bad tempered people about.
I was in Tesco the other day, did the shopping and stopped to let so many customers and staff go past, the pickers doing the online shop were the worst. bashing into other peoples trolleys, one reason I was moving out of the way.
Then once done, through the tills and heading out, an employee with a few carts coming towards me, busy saying hello and chatting with cashiers, he saw me I pulled over to let him go past and he bashed into my cart, saying watch out. Once past he turned and said "I said sorry," (no he hadn't) making out like I was some problem who had been rude. I hadn't uttered a word. Even a couple of the cashiers saw it and were looking at him like he was mad.

SirBasil · 26/09/2025 13:48

FlyingUnicornWings · 26/09/2025 11:27

Yes, Sargent! 🫡

that's more like it, double along there...

In other news i did my weekly shop this morning. A friendly chap handed over his trolley "don't need a coin for this one" wink

An elderly lady was stuck between a pallet and a shelf so two of us pushed and pulled her trolley out. "sorry for being in the way" she said, "no probs" we said

A lady dithering over Avocados stepped aside as i approached and pointed out the softer ones to me. An old fellow pondering bananas said "no prob" as i asked if i could reach past and grab a bunch

etc etc

At the checkout i asked the chap behind me who only had a bottle of coke if he wanted to go first...

it is easy for us all to rub along if we are all aware of what is going on around us.

Coconutter24 · 26/09/2025 13:48

Spookyspaghetti · 26/09/2025 13:11

I was referring to people who are too time poor to make their intentions clear before barging past people not to the ops particular scenarios. However, ‘excuse me please’ is all the person needed to say. Not “I need to be in that fridge” because the op has just as much right to be in that fridge.

It’s like people who come up to a queue and ask ‘are you queuing?’ No I’m stood here for my health, crack on.

It might make sense if it was only the dawdlers lacking in awareness, but usually it’s the rushers who are equally as unaware and make a big scene trying to barge in front only to end up back in the same position because they didn’t have the awareness to assess the situation first.

The lady did say excuse me though, she might not of said excuse me please but excuse me is ok, she obviously said I need to be in that fridge because OP probably took a moment to realise what was going on. The lady did nothing wrong. Of course op has every right to be in that fridge I agree however she wasn’t in the fridge she was stood in front of it on her phone.

FortnumsWeddingBreakfastTeaPlease · 26/09/2025 13:47

BrownLycraBottle · 26/09/2025 10:30

With kindness, if you had this kind of interaction with three separate people in the one shopping trip I think you have to reflect on your own behaviour.

This.

You seem incredibly oblivious, OP. To fail to see that what happens to most of us perhaps once every few years, happened to you 3 times in one morning might indicate that it's you causing the issue...but to then to be so offended by what you are effectively causing that you write a thread about everyone being "impatient and nasty", is really lacking in self awareness.

People are definitely in more of a hurry, the world evolves. Manners are falling, as a sweeping generalisation. You are seeing the extreme end of this, that most of us don't, because of your dawdling, daydreaming and having your head in your phone. You are exasperating people. By all means, dawdle, but equally, get out of the way of people who need to go at normal pace. It seems that you are recognising that you are holding people up but not making the connection that it's not ok to do that several times a day, or be surprised that people are frustrated by this?

Goldenbear · 26/09/2025 13:46

hobbledyhoy · 26/09/2025 13:38

There are two types of people. Those who like to get the task done efficiently, with minimum time and faffing and then there are life’s dawdlers, who go about in a dream, driving and walking everywhere incredibly and unnecessarily slowly with little awareness of their surroundings or how it impacts on those around them.

It must be very pleasant to go through your life with the feeling of having all the time in the world, I’m not one of them, but there certainly seems to be a lot out there.

And yet you do have time to post about it on MN.

IneedtheeohIneedtheeeveryhourIneedthee · 26/09/2025 13:46

You need to put your phone away. It gets peoples' backs up to see someone gawping at a screen and holding them up.

Hellohelga · 26/09/2025 13:44

Personperson · 26/09/2025 13:37

This.

Sorry op but I'll be honest I hate dawdlers and people who stand in the way of where everyone else needs to be.

You could have checked your list anywhere. If I check my phone list, I make sure am out of the way of anyone before I do.

I don't stand in the middle of aisles yapping and I don't dawdle when am getting things.

I'm aware it's irritating to me so I try my best not to be irritating to others. If you want to do quieter and slower shopping, go later at night, it's heavenly and more quiet. You can dawdle to your heart's content 😉. My local b&m is open until 9pm so I go around 8 midweek. No kids, no queues and can shop in relative peace.

I just find being around too much noise and people irritates me. I am always polite though and I don't snap at people. I dont think they should have been rude to you though. They can ask politely first.

I do think you should try and be a little more aware of your surroundings before you do things though. Some of us don't have the luxury to zone out in queues and I have ADHD! I'm supposed to be the zoner outer 😁😁😁😁😁😁

Edited

OP should not have to do her shopping at 9pm just to accommodate irritable, rude, aggressive people.

GeorgeMichaelsCat · 26/09/2025 13:43

To be harsh OP you sound like the type of person who gives ne the rage. Completely unaware of what is going on around you, waiting in a queue and not checking when your turn is, blocking access to goods while on your phone 😡You may have time to piss away, I do not.