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Dentist said he'd report me

360 replies

Shmee1988 · 24/09/2025 19:14

So, my son is 13, he has adhd and suspected autism (awaiting assessment). Unfortunately his adult teeth have not grown straight at all. Some are almost twisted in his mouth and some have erupted on top of others. He was referred to an orthodontist 3 years ago. The wait list for NHS treatment is loooong and he finally had his first appointment yesterday. He is not thrilled at the prospect of braces but after alot of discussion he has realised its important and ideal to get it all done whilst hes still at school when some of his peers will also have them. The orthodontist did all of the Xrays and said he needs braces and qualifies for this on the NHS. He then turned to my son and said 'would you like braces?' to which my DS replied 'no'. The orthodontist then said he woukd need to see us again in 2 years time as my DS doesn't want braces so he wont fit them. I asked to have a private word with him and explained that part of DS sen is that he is very literal and that when he asked him if he would LIKE braces, he answered the question literally as if he was being asked if he would like to have to have braces and that he was not refusing treatment. He didn't care and told me that I need to start the referral process all over again and that it would be almost 5 years before he can get them fitted on the NHS due to the wait time. I asked him if I could have another word with DS so that son could explain he wasnt saying he wouldn't have them and he said no. He then went on to say that if I bought my son back and he still said he wouldn't like braces, he will report me. I thanked him for his time and left but I was so upset. Ds was upset and now that upset had turned to anger. Is he suggesting that advocating for a child to receive necessary treatment is akin to abuse if the child is anxious about it? Aren't all kids anxious about braces? I want to take this further and complain. Especially as my son will be almost an adult by the time his next appointment comes around. Opinions please? Thanks in advance.

OP posts:
mumindoghouse · 26/09/2025 11:41

AutumnCosy2025 · 24/09/2025 19:26

Report him. .I'm not sure who the governing body would be exactly but Id be finding out! Idiot.

General Dental Council is the regulator.

3girlsmyworld · 26/09/2025 10:36

What an idiot he is, boils my piss!!!
Tell him to go ahead and report you-infa t you would welcome it because then u wouldn't have to wait 5 years.

In a way I understand what he is saying if child was neurotypical, but ur son isn't which means he needs support with decisions.
Report him and complain and dont stop, ur a mumma bear and my guess is that he knows sweet FA about people on the spectrum. Id also suggest he goes on some sort of course to understand neurodivergence better (coming from ND mum of 2)

rwalker · 26/09/2025 09:00

BrillantBriony · 26/09/2025 08:49

Report you? You should report him. I took a disabled relative to the dentist yesterday and they didn’t want to do anything; sit in the chair, lay back etc…. The dentist, her assistant and I had to use multiple coaxing tools to get him to comply, from reiterating that he needs to put his back, to showing him all the apparatus that would be used etc…

When we got into the room my relative didn’t want to sit down, walked away from the chair. I brought his attention back to the purpose of the visit and guided him back to the chair and encouraged him to sit down. Imagine the dentist reporting me for this! Or saying ‘well he doesn’t want to sit down so I’ll rebook the appointment’. This was a dentist specifically for disabled people.

You need to call up and speak to the surgery manager and report him!

The problem is there’s no official diagnosis so the dentist would be going off the mothers say so he’s on thin ice if it all goes wrong

BrillantBriony · 26/09/2025 08:49

Report you? You should report him. I took a disabled relative to the dentist yesterday and they didn’t want to do anything; sit in the chair, lay back etc…. The dentist, her assistant and I had to use multiple coaxing tools to get him to comply, from reiterating that he needs to put his back, to showing him all the apparatus that would be used etc…

When we got into the room my relative didn’t want to sit down, walked away from the chair. I brought his attention back to the purpose of the visit and guided him back to the chair and encouraged him to sit down. Imagine the dentist reporting me for this! Or saying ‘well he doesn’t want to sit down so I’ll rebook the appointment’. This was a dentist specifically for disabled people.

You need to call up and speak to the surgery manager and report him!

FcukBreastCancer · 26/09/2025 08:24

My daughter would answer the same.
Shes on long term treatment for something medical. Of course the doctor didnt ask if she'd like it... he may have asked if she understood it. Much better phrasing.

When she was younger the dr asked her to be his Guinea pig and she was very confused. I had to explain the recent ASD diagnosis

Tumbleweed101 · 26/09/2025 08:14

‘Nothing to hide, nothing to fear’ is always rolled out but once it is is digital and everything combined what it to say a switch of a button by a less scrupulous future government wouldn’t switch off your access to things? We saw how easily liberty can be taken by the Covid lockdowns.

Even now whole shops stop functioning if a blip occurs with banking systems because it is all digital. We do need to be wary.

SammyTales · 26/09/2025 07:50

My kid has autism and I totally get it. Speed is important here before your son backs away from the idea totally. Is this a paediatric community dentist covered by the health authority. If so, immediately officially complain. Look online to find out if that's via PALS, usually it is. You need to make sure you don't go to the bottom of the queue again. In the meantime, email or write (don't phone) the practice manager. Set out what happened. Demand an appointment with another dentist trained in autism awareness, and ask what their official procedure is for a formal complaint. If they won't give your another dentist and appointment, follow the complaints procedure... Don't hand wring with them, be polite and firm and do it in writing. You know what's best for your son, and whilst the dentist may be following procedure, he's clearly not able to handle the nuances autism brings.

Shmee1988 · 26/09/2025 07:00

Erisedfororrim · 25/09/2025 19:05

Your son would pass the gillick competency tests as having adhd and autism doesn’t stop him from knowing his own mind and being able to make informed decisions. I work in a dental surgery and can tell you the dentist is following the rules. You can ask to be referred to a different practice

He actually would not pass the gillick competency. Not just because of his adhd but for other SEN reasons that I wont go into. Im not sure that Gillick is even relevant in this situation as its not life saving treatment.

OP posts:
MyrtleLion · 26/09/2025 00:26

eastegg · 25/09/2025 21:28

Is that supposed to be offering some sort of excuse or mitigation? Because that would actually be worse than it appears at first sight ie deliberately withholding treatment when he knew fine well that the child wasn’t withholding consent.

Not at all. It's known that dentists are refusing care to free NHS patients because it doesn't pay enough. Even if they're on their list.

The government needs to revise the dental service to make it so that everyone can have good quality dental treatment in their locality.

It is a complicated situation though, particularly when private dentists can charge around £90 just for a check up, and NHS reimbursement doesn't allow dentists to earn that kind of money.

FeistyFrankie · 26/09/2025 00:25

That is truly appalling. I wonder if dentists are asking this question as a way of reducing the number of children receiving orthodontic care on the NHS. Surely it's fairly obvious that most children aren't going to LIKE having braces.

Can you book an appointment with another orthodontist, OP? And please complain. It sounds like it took a lot for your son to attend that appointment.

AstonScrapingsNameChange · 26/09/2025 00:01

Littleblueridinghood · 25/09/2025 22:33

OK if that is the case, then she can consult a solicitor and start a claim.

Why are you bring so aggy?

Its a discussion forum, for people to discuss things.

This is a mum whose child has been treated badly. She's understandably upset and wants to vent.

You could dismiss most posts on mn with 'you should go and deal with it then and stop posting on here' if you were minded to 🙄

The two are not mutually exclusive.

FattyMallow · 25/09/2025 23:33

Get the GPs email address, write all that the Dr said down for your record. Contact the Equality Commission, fill out the application online, they'll get back to you. Describe the situation they'll advise you on what to do next. This in my experience certainly constitutes disability discrimination and neglect from health provider. Stay strong. I'd not go back to this dentist.

bumbaloo · 25/09/2025 23:06

Littleblueridinghood · 24/09/2025 19:41

"He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them."

The dentist isn't a mind reader. He asked your son if he wanted braces and the answer was "No".

The rule is that the practitioner has to have "informed consent" Had he gone ahead and fitted them when your son had said "No" it could be grounds for a claim of assault.

The dentist was erring on the side of caution.

He doesn’t have to be a mind reader. The OP indicated on the forms and then told the dentist that her ds has autism. So the dentist should have rephrased the question

Lunaticmess · 25/09/2025 23:00

Erisedfororrim · 25/09/2025 19:05

Your son would pass the gillick competency tests as having adhd and autism doesn’t stop him from knowing his own mind and being able to make informed decisions. I work in a dental surgery and can tell you the dentist is following the rules. You can ask to be referred to a different practice

But AuDHD is not a one-size-fits-all thing that can be surmised by a test. What about non-verbal kids, or those who have anxiety disorders, or those who are (at the most basic level) very literal. I don’t want nasty dental work. Do I understand it’s probably what’s best for me? Yes. Do I want it? No. This just goes to show how utterly ignorant society is about neurodiversity, and it boils my piss on a daily basis. Trump has already pissed me off beyond belief with his utter twattery this week, and now we’re denying SEN kids NHS dental care because it’s easier to ask them a question in such a way that guarantees less effort than accommodating them with compassion and understanding. Christ, we need to do better.

Lunaticmess · 25/09/2025 22:49

SleepWalkingtoSeville · 25/09/2025 18:49

It does feel a lot like ‘well this will cut the waiting list down a bit’ doesn’t it?

Surely most teenagers if asked if they’d like braces would say no! But that isn’t what informed consent is! Informed consent is discussing the pros and cons and allowing a young person to take time to consider their decision. Not saying ‘well you’ve said no once so you’re off the list’ ffs!

Exactly how I read it. Unfortunately, I was that child who wasn’t offered braces and needed them. I have had a lifetime of problems with my teeth. Abscess after abscess due to impacted teeth and overcrowding. Awful pain to the point that labour seems less agonising. Teeth problems can be absolutely awful in adulthood, not to mention bloody expensive. I would urge anyone who has kids who need braces to get them. Even now, dentists ask me why was I never offered them, but I can’t justify the cost now.

WatchingTheDetective · 25/09/2025 22:46

Isittimeformynapyet · 24/09/2025 19:20

I'm confused - why would you buy your son back?

I know, I know. I'll get my coat...

Oh come on, I can be as pedantic as the next person but for fuck's sake the OP has a problem she wants to discuss and doesn't need pulling up on her spelling.

Littleblueridinghood · 25/09/2025 22:33

WalmartWitney · 25/09/2025 22:30

Adhd & autism are covered by the disability act 2010.

Edited

OK if that is the case, then she can consult a solicitor and start a claim.

WalmartWitney · 25/09/2025 22:30

Littleblueridinghood · 25/09/2025 19:27

If OP want to make a disability discrimination claim, she’ll need to show DS's impairment meets the Equality Act’s definition of disability.

However, she wants to go down that route, that's her choice

Adhd & autism are covered by the disability act 2010.

WalmartWitney · 25/09/2025 22:27

I don't think much of the orthodontist that treated that patient. The treatment should never been allowed to progress that far. The patient should have been warned along the way, given chances to improve, and if no improvement, braces removed well before it got to that stage. "First do no harm".

Bernardo1 · 25/09/2025 22:24

I would have told him, you would report him for unprofessional conduct.
Frankly, he has more to lose than you.

In most health areas I'm sure you can self refer to a dental specialist hospital. In London this would likely be the Eastman Dental Hospital, which is an amazing facility.

Dentists also will refer you, if the work is too complicated or outside their remuneration regime.

WalmartWitney · 25/09/2025 22:20

Shmee1988 · 25/09/2025 22:07

Nope, honestly. Absolutely nothing. I did have a char with my son about the importance of the braces but it even occur to me that he'd even be asked the question 'would you like braces'. It was just an assessment to confirm if he qualifies for NHS treatment. Also, no, there was no argument and no heated discussion. I was pleasant, thanked him and left. I was raging on the inside but never let it show.

I would also remind the dentist that as the child’s parent with PR, you have the right to consent to the treatment even if your child did say no anyway.

That is not true. Brace treatment is not life saving treatment. It's elective treatment. Children today very much have a right to decline treatment. Caveat that being a life saving procedure.

Stripes56 · 25/09/2025 22:07

pomers · 25/09/2025 20:08

The guidance also states that professionals and parents should work together on this to achieve best outcome, this does not appear to have happened.

@Shmee1988 A person with additional needs cannot give informed consent if appropriate adjustments have not been made for their communication needs.

One way of understanding a person’s communication needs is to speak to their family!

Definitely complain.

The dentist may say informed consent not actually the issue - if your son not willing to go along with processes- so you would also need to make clear that son would most likely cope with braces.

Shmee1988 · 25/09/2025 22:07

Spinmerightroundbaby · 25/09/2025 18:03

Dentist was of course an utter twat and you should take it further but OP, I think you do need to take some personal responsibility here. He’s your child and you know what he’s like, you should be talking him through social scripts before these sorts of appointments and appropriate behaviour. It sounds like there’s a bit more to this and perhaps he didn’t want to treat your son due to concerns about his behaviour.

I would also remind the dentist that as the child’s parent with PR, you have the right to consent to the treatment even if your child did say no anyway.

Also in terms of reporting you - to who and for what? Did you get into an argument with the dentist? Did the dentist feel threatened? I’m not saying this was the case, but it does feel like there are some more details here.

Nope, honestly. Absolutely nothing. I did have a char with my son about the importance of the braces but it even occur to me that he'd even be asked the question 'would you like braces'. It was just an assessment to confirm if he qualifies for NHS treatment. Also, no, there was no argument and no heated discussion. I was pleasant, thanked him and left. I was raging on the inside but never let it show.

OP posts:
croydon15 · 25/09/2025 21:52

BalladOfBarryAndFreda · 24/09/2025 19:43

The rule is also that the healthcare professional seeking informed consent also has to adjust their communication style to suit the patient's needs, not expect the patient to adjust to theirs.

This - disgusting way to treat you and your son, make a complaint. The dentist should understand that your son has additional needs and treat him accordingly not rush him and explain everything to him.

eastegg · 25/09/2025 21:28

MyrtleLion · 24/09/2025 19:37

Was he using the refusal as a way to reduce his list? The rates paid for NHS dentistry are shockingly low.

Is that supposed to be offering some sort of excuse or mitigation? Because that would actually be worse than it appears at first sight ie deliberately withholding treatment when he knew fine well that the child wasn’t withholding consent.