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Dentist said he'd report me

360 replies

Shmee1988 · 24/09/2025 19:14

So, my son is 13, he has adhd and suspected autism (awaiting assessment). Unfortunately his adult teeth have not grown straight at all. Some are almost twisted in his mouth and some have erupted on top of others. He was referred to an orthodontist 3 years ago. The wait list for NHS treatment is loooong and he finally had his first appointment yesterday. He is not thrilled at the prospect of braces but after alot of discussion he has realised its important and ideal to get it all done whilst hes still at school when some of his peers will also have them. The orthodontist did all of the Xrays and said he needs braces and qualifies for this on the NHS. He then turned to my son and said 'would you like braces?' to which my DS replied 'no'. The orthodontist then said he woukd need to see us again in 2 years time as my DS doesn't want braces so he wont fit them. I asked to have a private word with him and explained that part of DS sen is that he is very literal and that when he asked him if he would LIKE braces, he answered the question literally as if he was being asked if he would like to have to have braces and that he was not refusing treatment. He didn't care and told me that I need to start the referral process all over again and that it would be almost 5 years before he can get them fitted on the NHS due to the wait time. I asked him if I could have another word with DS so that son could explain he wasnt saying he wouldn't have them and he said no. He then went on to say that if I bought my son back and he still said he wouldn't like braces, he will report me. I thanked him for his time and left but I was so upset. Ds was upset and now that upset had turned to anger. Is he suggesting that advocating for a child to receive necessary treatment is akin to abuse if the child is anxious about it? Aren't all kids anxious about braces? I want to take this further and complain. Especially as my son will be almost an adult by the time his next appointment comes around. Opinions please? Thanks in advance.

OP posts:
VikaOlson · 24/09/2025 19:48

Littleblueridinghood · 24/09/2025 19:46

@user1471538275 It is being used wrongly in this situation and many many others. It seems to be just easier for HCPs to ignore the parents and manipulate relatively young people.

For what purpose ?

In this case it seems like the dentist wanted to bump an NHS patient with additional needs off his waiting list.

BalladOfBarryAndFreda · 24/09/2025 19:47

BalladOfBarryAndFreda · 24/09/2025 19:43

The rule is also that the healthcare professional seeking informed consent also has to adjust their communication style to suit the patient's needs, not expect the patient to adjust to theirs.

It is literally in the GDC's own standards for obtaining valid consent

https://standards.gdc-uk.org/pages/principle3/principle3

Dentist said he'd report me
MimiSunshine · 24/09/2025 19:47

It was ridiculous question and you should complain and do what you can to insist on treatment now.

if I as an adult with no additional needs was asked ‘would you like a filling?’ at my next appointment the truthful answer would be no. Obviously I’ll say ‘ooh I’d love one yes’ because i understand what the intended meaning of the question is. But to ask that of any child, let alone one with SEN is really poor and lacking understanding of accessibility needs etc.
in fact is be throwing that into the complaint.

NecessaryScene · 24/09/2025 19:47

The dentist isn't a mind reader.

Then maybe he should ask the question he actually wants the answer to?

Rather than trying to read minds.

Alwaysoneoddsock · 24/09/2025 19:47

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Littleblueridinghood · 24/09/2025 19:46

@user1471538275 It is being used wrongly in this situation and many many others. It seems to be just easier for HCPs to ignore the parents and manipulate relatively young people.

For what purpose ?

Fluffypiki · 24/09/2025 19:46

I am convinced orthodontist are minions of the devil, why are they so mean and rude?? If you hate people on NHS don't take them. I am sorry you had to deal with it. They took DS braces last weekend and without exaggeration it was the best day of this year for me. BAD BAD people (I am aware I am generalising and I am wrong, I don't care).

Sassylovesbooks · 24/09/2025 19:46

My son was asked exactly the same question by the Orthodontist and replied 'Well not really', and my son isn't SEN. I said to the Orthodontist, 'No child wants braces'. I think this is a standard question that's asked. My friend's daughter was asked the question by the same Orthodontist as my son. Thankfully, the Orthodontist wasn't stupid enough to take the answer as a refusal for treatment. Clearly your son's Orthodontist has done exactly that.

Littleblueridinghood · 24/09/2025 19:45

NapoleonsToe · 24/09/2025 19:36

And the dentist assessed the OP's son's Gillick competency how exactly?

I wasn't present in the surgery so I can't comment.

However, respect for young people’s views is important. If a young person refuses treatment, those involved must carefully weigh up the harm it would cause to their rights by overriding their refusal, against the benefits of treatment.

All decisions must be made in the best interests of the child or young person.
These are often complex situations requiring a multi-disciplinary approach - including involving child protection services in some cases.

The law on parents overriding young people’s competent refusal is complex and varies around the UK

user1471538275 · 24/09/2025 19:45

Gillick competency is a far more comprehensive conversation than 'do you want braces?'

It is not specific to age - different children will have different capacity to consent or refuse dependent on many factors.

It also has to be related to the complexity of the procedure and it's likely consequences - anything with signicant side effects need to be explored as to whether they fully understand the choice they are making.

It is being used wrongly in this situation and many many others. It seems to be just easier for HCPs to ignore the parents and manipulate relatively young people.

Shmee1988 · 24/09/2025 19:44

Littleblueridinghood · 24/09/2025 19:41

"He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them."

The dentist isn't a mind reader. He asked your son if he wanted braces and the answer was "No".

The rule is that the practitioner has to have "informed consent" Had he gone ahead and fitted them when your son had said "No" it could be grounds for a claim of assault.

The dentist was erring on the side of caution.

He didn't ask my DS if he wanted braces. He asked him if he would like braces. The word 'like' to a child who interprets everything literally and at face value is very different to 'will you have braces' or 'woukd you allow me to fit braces' etc. I explained all of this to him whilst ds was out of the room in the hope that the dentist would bring him back in an rephrase the question. He didn't.

OP posts:
Alwaysoneoddsock · 24/09/2025 19:44

All health professionals including dentists have to complete mandatory Oliver McGowan training. Oliver was a young autistic man who died because of a lack of understanding about SEND and autism among the health care professionals treating him. The dentist asked the wrong question and got a literal answer. The dentist did not facilitate an informed choice. Most people do not want braces but understand they need them. Ask the practice if the dentist has completed their training and inform the CQC if they haven’t (as well as complaining).

Anyahyacinth · 24/09/2025 19:44

Littleblueridinghood · 24/09/2025 19:21

Only if you fail to explore what the child is responding too. If someone said to me would you like surgery I’d say no. If they said you need this treatment to get better, not to have x issues, does that sound like a good idea? I’d say yes. Children have capacity of course but they also need good communication as do all patients. The question asked was a closed not open question as the child’s mother, his advocate, OP tried to share

BalladOfBarryAndFreda · 24/09/2025 19:43

Littleblueridinghood · 24/09/2025 19:41

"He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them."

The dentist isn't a mind reader. He asked your son if he wanted braces and the answer was "No".

The rule is that the practitioner has to have "informed consent" Had he gone ahead and fitted them when your son had said "No" it could be grounds for a claim of assault.

The dentist was erring on the side of caution.

The rule is also that the healthcare professional seeking informed consent also has to adjust their communication style to suit the patient's needs, not expect the patient to adjust to theirs.

Shmee1988 · 24/09/2025 19:42

Sera1989 · 24/09/2025 19:38

Surely there are barely any children who are enthusiastic about having braces, or who actively don’t want them but need them medically. What child or adult really wants to have any dental work done? I’d definitely complain, it sounds like this guy is trying to shorten his own waiting list if he’s asking everyone whether they’d like to have invasive work done

When my DS left the room, I said that exact same thing to him and he told me that I was 100% wrong and he very often has teenagers in his office very upset because they've been told they dont need or dont qualify for braces because braces are 'cool now'. I was a doubtful about this but couldn't really tell him thats bs

OP posts:
Littleblueridinghood · 24/09/2025 19:41

Shmee1988 · 24/09/2025 19:25

But hes not though surely, as my son does not have Gillick competency based on his additional needs. He is unable to retain the information and successfully weigh up the pros and cons and make an informed decision about what's best for him. He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them.

"He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them."

The dentist isn't a mind reader. He asked your son if he wanted braces and the answer was "No".

The rule is that the practitioner has to have "informed consent" Had he gone ahead and fitted them when your son had said "No" it could be grounds for a claim of assault.

The dentist was erring on the side of caution.

Shmee1988 · 24/09/2025 19:40

BalladOfBarryAndFreda · 24/09/2025 19:39

I think that 'he isn't' is in reply to the suggestion that your dentist is following the correct consent protocol, @Shmee1988.

Yes, I think youre right

OP posts:
AllIsWellBecause · 24/09/2025 19:39

You need to go to pediatric hospital dentistry , they are usually trained and have seen it all, especially kids with SEN

BalladOfBarryAndFreda · 24/09/2025 19:39

I think that 'he isn't' is in reply to the suggestion that your dentist is following the correct consent protocol, @Shmee1988.

Shmee1988 · 24/09/2025 19:39

MyrtleLion · 24/09/2025 19:37

Was he using the refusal as a way to reduce his list? The rates paid for NHS dentistry are shockingly low.

Well, funny you say that because someone my DP works with used to work with him as a dental nurse and hes evidently known for it. He's made alot of money from private treatments and isnt a fan of the NHS stuff. She ended up refusing to work with him and moved to a different surgery. This is hearsay though so I have no real way if verifying this info.

OP posts:
Sera1989 · 24/09/2025 19:38

Surely there are barely any children who are enthusiastic about having braces, or who actively don’t want them but need them medically. What child or adult really wants to have any dental work done? I’d definitely complain, it sounds like this guy is trying to shorten his own waiting list if he’s asking everyone whether they’d like to have invasive work done

Shmee1988 · 24/09/2025 19:37

DancingMango · 24/09/2025 19:36

Retired Dentist here . He isn’t

He isnt what sorry?

OP posts:
MyrtleLion · 24/09/2025 19:37

Shmee1988 · 24/09/2025 19:28

I did put it on all of the forms but im not convinced he read them. He definitely knew once I told him in person. He said it didn't make any difference.

Was he using the refusal as a way to reduce his list? The rates paid for NHS dentistry are shockingly low.

Motomum23 · 24/09/2025 19:37

My dentist reported us to social services once.... took my daughter in with a bad tooth, they said it needs to come out as a matter of urgency we will send you an appointment.... 18 months later I miss the appointment as they sent the letter for it with 3 days notice and we were away on holiday for a fortnight so didn't get the letter or get to the appointment. No calls, no texts, just a letter from social services asking me to call them as they had had a referral for neglect. I was spitting feathers as you can imagine. Social services spent 30 seconds on the phone and told me they had no concerns and they wouldn't be following up the complaint!

DancingMango · 24/09/2025 19:36

Shmee1988 · 24/09/2025 19:25

But hes not though surely, as my son does not have Gillick competency based on his additional needs. He is unable to retain the information and successfully weigh up the pros and cons and make an informed decision about what's best for him. He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them.

Retired Dentist here . He isn’t