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Dentist said he'd report me

360 replies

Shmee1988 · 24/09/2025 19:14

So, my son is 13, he has adhd and suspected autism (awaiting assessment). Unfortunately his adult teeth have not grown straight at all. Some are almost twisted in his mouth and some have erupted on top of others. He was referred to an orthodontist 3 years ago. The wait list for NHS treatment is loooong and he finally had his first appointment yesterday. He is not thrilled at the prospect of braces but after alot of discussion he has realised its important and ideal to get it all done whilst hes still at school when some of his peers will also have them. The orthodontist did all of the Xrays and said he needs braces and qualifies for this on the NHS. He then turned to my son and said 'would you like braces?' to which my DS replied 'no'. The orthodontist then said he woukd need to see us again in 2 years time as my DS doesn't want braces so he wont fit them. I asked to have a private word with him and explained that part of DS sen is that he is very literal and that when he asked him if he would LIKE braces, he answered the question literally as if he was being asked if he would like to have to have braces and that he was not refusing treatment. He didn't care and told me that I need to start the referral process all over again and that it would be almost 5 years before he can get them fitted on the NHS due to the wait time. I asked him if I could have another word with DS so that son could explain he wasnt saying he wouldn't have them and he said no. He then went on to say that if I bought my son back and he still said he wouldn't like braces, he will report me. I thanked him for his time and left but I was so upset. Ds was upset and now that upset had turned to anger. Is he suggesting that advocating for a child to receive necessary treatment is akin to abuse if the child is anxious about it? Aren't all kids anxious about braces? I want to take this further and complain. Especially as my son will be almost an adult by the time his next appointment comes around. Opinions please? Thanks in advance.

OP posts:
Rainydayinlondon · 24/09/2025 20:18

MyrtleLion · 24/09/2025 19:37

Was he using the refusal as a way to reduce his list? The rates paid for NHS dentistry are shockingly low.

I wondered this...

Horsie · 24/09/2025 20:17

A PP said that it sounds as if your son really needs them, and I agree. I hope you can find some way to sort this out! The length of waiting time on the NHS is crazy. If this dentist isn't comfortable going ahead after hearing the no, could he send you to someone else? And then maybe you wouldn't lose your place in the queue. Another idea - maybe your son could write a letter to the dentist giving his consent and explaining that he took the dentist literally. That he doesn't want braces in the sense that no one does, but wants to have better teeth, and he consents to the treatment and would like it. Maybe the dentist would feel better if he has written consent from your son.

MsTamborineMan · 24/09/2025 20:16

Isthisreasonable · 24/09/2025 20:09

It's in the dentist's financial interest to postpone fitting braces until your ds doesn't qualify for them on the NHS.

It's not. The Orthodontist has a contract with a set amount of funding from the NHS. They will do a set amount of work and get paid a set amount by the NHS. there's no benefit to chosing one patient or another within that quota. No Orthodontist needs to create extra private work for 5 yrs down the line

GPproblems · 24/09/2025 20:16

Littleblueridinghood · 24/09/2025 20:14

Not at all.
It was a conversation between the OP and her son that took place in the waiting room

Today 19.17

A previous poster asked - "You must have been sitting in the surgery with your son, couldn't you have talked to him when he said he didn't want the braces?"

The OP replied " Yes, I tried and he interrupted me and told me that I couldn't force him. I wasn't trying to force him, I was reminding him of the conversations wed have and why it is important."

Use some context cues and realise the first “he” is the dentist

Comtesse · 24/09/2025 20:16

Isthisreasonable · 24/09/2025 20:09

It's in the dentist's financial interest to postpone fitting braces until your ds doesn't qualify for them on the NHS.

Yup, massive conflict of interest. I would be so angry about this treatment OP. Make a massive massive fuss. Rubbish behaviour from the dentist.

weirdoboelady · 24/09/2025 20:15

My view, and precis of the situation

Dentist asked son, known to be neurodiverse, if he would like braces.

(FFS no-one LIKES having braces)

Son gave a textbook ND response, answering the question as asked.

You explained this to dentist.

Dentist refused to listen, and refused to make ANY disability accommodations.

It is this last, bolded, statement which gives you clear grounds for a complaint against this dentist. I bet the bastard asked the question this way deliberately.

Unleash the hounds of hell on him!

Littleblueridinghood · 24/09/2025 20:14

Isittimeformynapyet · 24/09/2025 20:01

Wrong! It was the dentist who interrupted and said that - not the son 🙄

Not at all.
It was a conversation between the OP and her son that took place in the waiting room

Today 19.17

A previous poster asked - "You must have been sitting in the surgery with your son, couldn't you have talked to him when he said he didn't want the braces?"

The OP replied " Yes, I tried and he interrupted me and told me that I couldn't force him. I wasn't trying to force him, I was reminding him of the conversations wed have and why it is important."

Hankunamatata · 24/09/2025 20:14

Its a standard question in my experience.

Get back onto the practise, and ask to speak to the practise manager. Explain of course dc doesnt like to have braces when the orthodontist asked however he failed to let dc explain that knows he needs them to have healthy teeth.

user5972308467 · 24/09/2025 20:13

Theres not a single person alive who “wants” braces! Everyone would rather not need them, but they're a means to an end! The dentist is a first class twit…

RhiWrites · 24/09/2025 20:13

postitnot · 24/09/2025 19:53

I think your first port of call is a conversation with the practice manager, explain the situation and ask if there is a different orthodontist that you could have a second opinion appointment with. This might not be the first complaint that they've had about his manner...

This. Contact the practice manager and say your son’s additional needs were not taken into account during this appointment.

Anon501178 · 24/09/2025 20:13

I think its good the dentist was considering your son's opinion.However it would have been better if after he said 'no' this was explored with him by the dentist as to why, chat about the procedure to check he is sure etc, rather than just being so black and white about it, as it does sound like your son really needs them!

Horsie · 24/09/2025 20:13

Gosh, things have changed since I was a child 40-odd years ago. Back then, if you needed braces, you got them. Not much say in the matter! Your parents made you do it. There was no question of the child having to give their consent. The only way of getting out of it would be to scream the surgery down! 🤣

I think the dentist was probably covering himself. Maybe he'd heard some horror stories or had previously experienced issues.

Fearfulsaints · 24/09/2025 20:12

Can you get a referral to a special dentist. In my area there is a special clinic with dentists who can communicate better and had more training.

He is welcome to refer you. I had a dentist refer me to safeguarding once and I got a call and they put us in touch with the special needs dentist so it worked out fine.

ilovemydogandmrobama2 · 24/09/2025 20:12

Personally, I'd contact the practice manager, explain that there was a misunderstanding, and that you really would like a meeting to discuss.

Purely from a practical stance, yes the orthodontist was wrong, but at the same time, getting an orthodontist on the NHS is really difficult.

Maybe use the analogy of inoculations where teenagers are definitely not asked if they want the injection - just whether they consent.

Thissickbeat · 24/09/2025 20:11

Your dentist is mental and wrong.
Children with autism need their parents to speak up for them.
I'd be firing off emails left right and centre about this. Hope you get it sorted quickly.

Sopb · 24/09/2025 20:11

Report them to the general dental council they should open an investigation if you Google GDC it will come up x

GPproblems · 24/09/2025 20:10

MsTamborineMan · 24/09/2025 20:09

It's not the same question though

If a child doesn't want braces, isn't engaged in their treatment, motivated to maintain their braces and wear a retainer for life they shouldn't have braces. A child cajoled into braces by their parents is not a suitable patient.

Braces are slightly different to a medical or surgical procedure that is necessary. Braces are never completely medically necessary, they will need longterm engagement with the treatment from the child.

The Orthodontist probably should have asked follow up questions. But it's not just about the child withdrawing consent, it's assessing a child's motivation to undergo a long often uncomfortable treatment, that requires additional daily effort and maintenance for life

but the question wasn’t about that. It was about whether he would LIKE them.

NotToday1l · 24/09/2025 20:10

DancingMango · 24/09/2025 20:04

Yes .Exactly that .My reply was far too brief

Can you explain how he did not follow protocol

MsTamborineMan · 24/09/2025 20:09

Ponderingwindow · 24/09/2025 19:53

The dentist is discriminating against your son. Anyone with half a brain understands the difference between the questions “do you want braces?” And “do you consent to braces?” A person with ASD of any age will absolutely answer those questions differently.

as an adult with ASD I might say, “i don’t want braces, but i understand that i need them” as a response, but i can’t be imprecise.

It's not the same question though

If a child doesn't want braces, isn't engaged in their treatment, motivated to maintain their braces and wear a retainer for life they shouldn't have braces. A child cajoled into braces by their parents is not a suitable patient.

Braces are slightly different to a medical or surgical procedure that is necessary. Braces are never completely medically necessary, they will need longterm engagement with the treatment from the child.

The Orthodontist probably should have asked follow up questions. But it's not just about the child withdrawing consent, it's assessing a child's motivation to undergo a long often uncomfortable treatment, that requires additional daily effort and maintenance for life

Thankgoditsbedtyme · 24/09/2025 20:09

Shmee1988 · 24/09/2025 19:25

But hes not though surely, as my son does not have Gillick competency based on his additional needs. He is unable to retain the information and successfully weigh up the pros and cons and make an informed decision about what's best for him. He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them.

If the dentist wants ok to assume gillick competency or even assume a child does not have this he should have the skills to conduct a simple mental capacity assessment and see if your son knows the risks around each decision. He should not be basing his decision on one answer, like you say if someone says would you like to have this that an the other done, my answer would be no reframe the question my answer would be very different.

Isthisreasonable · 24/09/2025 20:09

It's in the dentist's financial interest to postpone fitting braces until your ds doesn't qualify for them on the NHS.

GPproblems · 24/09/2025 20:07

Littleblueridinghood · 24/09/2025 19:41

"He also was not refusing treatment he was expressing his dislike at the idea of having braces. He was fully prepared to have them."

The dentist isn't a mind reader. He asked your son if he wanted braces and the answer was "No".

The rule is that the practitioner has to have "informed consent" Had he gone ahead and fitted them when your son had said "No" it could be grounds for a claim of assault.

The dentist was erring on the side of caution.

I’m afraid this is utter bollocks.

the dentist knew of the additional needs. He asked if the son WOULD LIKE braces. I was recently offered surgery and I was asked if I “would like it”. I answered “probably not, but if it’s medically necessary I’ll go ahead”. But I’m not ND and not a child.

the dentist should have realised that OP’s son hasn’t got capacity to make that decision and asked OP, as his parent.

purpleme12 · 24/09/2025 20:06

I can see exactly what you're saying OP and agree with you

Newname71 · 24/09/2025 20:05

JJZ · 24/09/2025 19:28

There is a dental governing body; I can’t remember the exact name but googling should fix that.

It’s the GDC. General Dental Council