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To be annoyed at friend for taking her kid to A&E so often

188 replies

sellotape12 · 23/09/2025 10:01

We live at the top of a road and at the end is our local hospital. I have a fairly new Mum friend from preschool. A big personality, (possibly her Spanish roots) and quite the drama queen. I feel myself getting very very mildly irritated because she literally takes her kid to A&E every single month.
In the past 2-3 months she and her husband have taken the kid to A&E for

  • A fever. Hospital sent them home and said just use Calpol and get rest.
  • A bad repetitive cough. She was sent home for bed rest
  • A graze on her nose after she fell from a scooter. Could’ve been treated at home with basic first aid.
  • “Pains in her leg”. A&E doctors said it was growing pains.
  • fever from the injection site after having preschool jabs.

Each time we get the full story and I think she expects a flurry of attention. This isn’t a panic or anxious person who suffers from hypochondria. She treats the hospital as if it’s a walk-in GP clinic because of its proximity.

I’m pretty sure that in every single case she could’ve just googled it or used the helpful NHS website. I feel annoyed that she’s wasting the resources of actual urgent medical cases, but I don’t know if I’m being unreasonable in having this eye roll! How would you feel?

OP posts:
Wkanznjs · 23/09/2025 13:04

I’d agree this is a cultural issue. In the UK, it’s a fight to see a GP - who will then most likely fob you off. In other countries, doctors see sick kids. It’s the UK that’s broken.

Elektra1 · 23/09/2025 13:00

I think this may be cultural. I was recently on holiday in Spain and DD got an ear infection. Took her to the local doctor expecting the usual prescription for antibiotics. He insisted that she must be seen at the hospital and referred her to a hospital 40 mins away, which took up an entire day of the holiday and at the end of it we got… a prescription for antibiotics. No idea why the first doctor couldn’t have done this but perhaps in the Spanish system it’s the norm to refer children to the hospital doctor for whatever is their ailment.

whataweekImhaving · 23/09/2025 12:41

Polyestered · 23/09/2025 10:07

There is a huge cultural element to expectations in health care. Many Europeans, especially Eastern Europeans, have different culture norms which include prescriptions and ‘specialists’ for everything. For example, expecting antibiotics or ‘tonics’ for coughs and colds.

I agree with you, your friend sounds like she is wasting a&es time.

I haven’t heard of this before, but funnily enough experienced this recently.

Our next door neighbours are Polish. They flew back to Poland for a month to visit family this summer during the kids school holidays.

When I asked what they had planned they listed out a load of appointments with specialist doctors for each member of the family. Probably around 4 different doctors for each family member, so around 16 doctors appointments in total.

I presume the appointments would all be paid for privately. No idea what medications were given.

SteakBakesAndHotTakes · 23/09/2025 11:59

SpiritOnTheLevel · 23/09/2025 10:11

My Spanish colleague who has recently had a baby was utterly baffled as to why each child does not have a specialist paediatrician assigned to them for help and support (as was the norm in the city she was born in). It's possible that she is alarmed that the level of support from the NHS is so poor so feels the only way to be seen is to use A&E.

Cant say I blame her, personally - people defend the NHS all the time but it really is quite a poor service. I nearly died of sepsis based on a crap experience with 111 so in future I'd bypass them completely with any concern with my children.

I also nearly died of sepsis after calling 111 and being sent away from A&E multiple times - they literally laughed at me over the phone and told me that if I called again they would just repeat there was nothing wrong with me.

A close family member also nearly died of sepsis in hospital and family caught nurses faking his obs when he was actually going into septic shock. If family had not stayed by his side in shifts he would have died of negligence/malpractice.

I think NHS standards are shocking and for some reason we are expected to not complain and be nothing but grateful even when we are permanently harmed by poor care. I have friends from other countries who fly home for care.

PassOnThat · 23/09/2025 11:57

sellotape12 · 23/09/2025 11:42

She has a family doctor and is registered with our local GP practice. I think they don’t want to wait for the admin and time it takes to ask for a doctor’s appt. So when kid gets an ear infection, they take her to A&E for five hours rather than make a routine appointment. Or they call an ambulance. But like I said, husband is a Brit so it’s not 100% a cultural thing, they just want to be seen same day.

Edited

Ear infections should be seen the same day so you can get started on antibiotics asap. You don't want to muck around with them, they can lead to hearing loss/permanent balance issues, as well as being painful and debilitating.

MissScarletInTheBallroom · 23/09/2025 11:55

It's probably a mix of different cultural norms and being an attention seeking hypochondriac.

On the one hand, no, you shouldn't be going to A&E in any country in the world for the type of problems you describe in your OP.

On the other hand, part of the reason why A&E is so overwhelmed in the UK is that people can't get seen by their GP for minor problems.

I live in France and if I phone the GP's surgery at 7:30am because someone in my family is unwell, they will usually manage to fit us in that day. A couple of months ago I phoned for an urgent appointment because I had a really bad cold that seemed to be getting much worse rather than better. They fit me in that morning, my GP listened to my chest and prescribed me blood tests (to be done separately at a lab) and a chest X-ray, and signed me off work for the next three days. I went straight to the lab for the blood tests, got the results back about an hour later, then went to the nearest radiography centre for the chest X-ray, which confirmed that I had a bad pulmonary infection. So then the GP prescribed antibiotics using the app, which I picked up from the pharmacy that afternoon. Three days later I still wasn't feeling better so the GP prescribed some stronger antibiotics and that sorted it.

I have never had to wait to get a GP appointment or felt the need to go to A&E to get seen for something that wasn't an accident or an emergency.

And back in December when both my children were sick during the night right before Christmas, we managed to get a double out of hours GP appointment at 5:30am in a town about a 15 minute drive away. By 6am we were back home with a prescription for antibiotics.

PassOnThat · 23/09/2025 11:54

I treat our local hospital like a walk-in clinic and I'm not a hypochondriac or particularly health anxious.

Our GP is so shit that you can't get an appointment if you ring after 8.31am. You're told to ring back the next day when you still can't get an appointment. Essentially they hope you'll go away. My older child was sent home from school with wheeziness, which turned out to be difficulty breathing, and I rang the GP but was told no appointments available. It worsened so we headed to A&E, where it became apparent he was having a severe asthma attack.

As far as I'm concerned, my children are entitled to prompt medical treatment whenever they need it, and as their parent that is my judgement call to make. If we can't get the care they need through primary health services, then we're heading to the hospital. I'm not over-anxious but for toddlers and babies especially, who can't communicate what they're feeling, I'd always play it safe and get them checked out.

BernadetteJune · 23/09/2025 11:50

Having read the sad story on the news this morning about Jessica Brady, I don't blame any parent for getting the help they need if they have concerns about their child. Getting a Doctor's appointment is nearly impossible these days and a telephone call with the Doctor is not the same. Our local A&E has a children's section and when I went there with my child - they never made me feel that I was wasting their time.

sellotape12 · 23/09/2025 11:42

She has a family doctor and is registered with our local GP practice. I think they don’t want to wait for the admin and time it takes to ask for a doctor’s appt. So when kid gets an ear infection, they take her to A&E for five hours rather than make a routine appointment. Or they call an ambulance. But like I said, husband is a Brit so it’s not 100% a cultural thing, they just want to be seen same day.

OP posts:
FamilyPhoto · 23/09/2025 11:24

I live in Spain and am on Spanish healthcare - it runs differently from the NHS, specialists ONLY prescribe within their specialism, so a Family Doctor would not usually see a child patient, they would be seen by their pediatrician.

But yes, her British DH should be explaining this.

MellowMint · 23/09/2025 11:17

Polyestered · 23/09/2025 10:07

There is a huge cultural element to expectations in health care. Many Europeans, especially Eastern Europeans, have different culture norms which include prescriptions and ‘specialists’ for everything. For example, expecting antibiotics or ‘tonics’ for coughs and colds.

I agree with you, your friend sounds like she is wasting a&es time.

100000% this !

I’m originally from Eastern Europe, and over there everything healthcare related works so differently.
When you have children, you’re automatically assigned a paediatrician. During pregnancy, you see a gynaecologist regularly, and doctors are always the ones who deliver births and handle the process etc.

P.S. I’ve lived in the UK long enough to be used to how things work here now, but yeah… it’s still quite a contrast compared to the system on the continent.

DramaQueenlady · 23/09/2025 11:06

Short of not listening to her, it's really nothing to do with you how often she goes to a&e to be fair. Either cut contact or switch off when she starts rambling

Bitzee · 23/09/2025 10:57

I think it’s probably a cultural thing. I was a bit shocked when I moved back here from the US where we’d had a named paediatrician, an on call nurse you could talk to during office hours, a nearby 24 hour urgent care clinic where you could always see a GP within a few minutes for very little cost and then was confronted with an incompetent health visitor who wanted to come to our house to do nothing but wave a questionnaire and was always hours late…

zazazooms · 23/09/2025 10:57

DarkPassenger1 · 23/09/2025 10:14

There’s always a selfie on Snapchat from the hospital waiting room that were expected to fawn over.

Who's 'we'? What makes you think there's an expectation you fawn? You sound like you barely know this person and she isn't actually a friend, so why are you looking at her Snapchat posts anyway? Just don't react?

It sounds a bit like you're jealous tbh that she's settled in and has friends/acquaintances already that are interested in her life. Leave it alone. People will soon clock that she's misusing services and I doubt the twentieth check in at A&E will get as much of a response as someone who posts one of those stories for the first time. Boy who cried wolf kinda thing.

Oh come on you know how annoying these photos are.
I completely judge any twat that takes a photo of a child in hospital. It is done purely for the parent to get attention.

Happyapplesanspears · 23/09/2025 10:54

Hopefully once she gets a call from the health visitor/school nurse due to the number of A&E visits she’ll realise it’s not normal.

Haveaproperty · 23/09/2025 10:51

I think the NHS is shit. You can't get a gp apointment, a and e is an 8 hour wait.
For people used to being able to call up a dr and then just go and see the specialist you need in the space of 20 minutes, it must be a huge shock.
I have lived overseas in asia, middle east and europe and it is vastly different. No wonder she is confused.
I think healthcare should be fully privatised with a benefit to cover the insurance you can claim for if you can't afford it.

user2848502016 · 23/09/2025 10:36

Perhaps cultural differences? In Spain maybe walk in medical centres are the norm so she doesn’t quite realise that A&E here is for emergencies.
Maybe next time ask her does she know she can call 111/her GP for things like this.

Onlycoffee · 23/09/2025 10:33

Is she is enrolled at a GP surgery?
If not she needs to do so.

I live in a small village on the outskirts of a tourist area. We don't have a gp surgery in the village, nor do other surrounding villages so people use the local hospital as a walk in centre like your friend, along with the tourists. It's an absolute nightmare!

Opeos · 23/09/2025 10:27

Different cultural norms? a lot of the world go to the hospital for small things and you wait and see a dr there, because there’s an expectation of not having to wait 3 weeks and ring up at 8am to see one. it’s what I did in china, you get a ticket, you see the dr at the hospital fairly quickly.

EvangelicalAboutButteredToast · 23/09/2025 10:27

Octavia64 · 23/09/2025 10:07

Yeah Europeans are used to actually being able to see doctors and don’t generally go with the British approach of you only get to want to see a doctor if you are on death’s door.

Hate to state the bleeding obvious but ‘Europeans’ are welcome to reside in a country that isn’t so awful as the U.K. We are stuck with it. They have choice.

Izzywizzy85 · 23/09/2025 10:25

SpiritOnTheLevel · 23/09/2025 10:11

My Spanish colleague who has recently had a baby was utterly baffled as to why each child does not have a specialist paediatrician assigned to them for help and support (as was the norm in the city she was born in). It's possible that she is alarmed that the level of support from the NHS is so poor so feels the only way to be seen is to use A&E.

Cant say I blame her, personally - people defend the NHS all the time but it really is quite a poor service. I nearly died of sepsis based on a crap experience with 111 so in future I'd bypass them completely with any concern with my children.

The irony is though, that part of the reason that the NHS is in its current state is people abusing it! A&E for a scrape on the nose is an utter waste of time, leading to longer waiting times for everyone.

MidnightPatrol · 23/09/2025 10:25

I think some people are just total hypochondriacs.

I have a good friend who has many great qualities - but she or her children seem to be ill every week. Everyone’s temperature is constantly being analysed. Plans endlessly cancelled because someone has a cold. Always some ongoing hospital appointments for some issue they can’t find a solution to.

I can’t really take her seriously when she talks about anything illness related now.

maudelovesharold · 23/09/2025 10:24

Octavia64 · 23/09/2025 10:07

Yeah Europeans are used to actually being able to see doctors and don’t generally go with the British approach of you only get to want to see a doctor if you are on death’s door.

Absolutely this. We have such a weird attitude to healthcare in the UK. ‘Don’t bother the doctors’ sums it up.

Ivesaidenough · 23/09/2025 10:22

I have a friend who does this. I asked her once why she didn't see the GP. She looked baffled and said, what can the GP do that the hospital can't...?

TeaForTheTillermanSteakForTheSun · 23/09/2025 10:21

You say she likes the drama, but clearly you do too.

She's not your friend as you dislike her, but keep her on Snapchat so you can have a little bitch about her.

If you simply remove her from all social media, then that's your problem solved, you don't have to witness it and you won't be able to tell if she's expecting you to fawn all over her.

A&E will soon tell her if they feel she's misusing the service.