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To be annoyed at friend for taking her kid to A&E so often

188 replies

sellotape12 · 23/09/2025 10:01

We live at the top of a road and at the end is our local hospital. I have a fairly new Mum friend from preschool. A big personality, (possibly her Spanish roots) and quite the drama queen. I feel myself getting very very mildly irritated because she literally takes her kid to A&E every single month.
In the past 2-3 months she and her husband have taken the kid to A&E for

  • A fever. Hospital sent them home and said just use Calpol and get rest.
  • A bad repetitive cough. She was sent home for bed rest
  • A graze on her nose after she fell from a scooter. Could’ve been treated at home with basic first aid.
  • “Pains in her leg”. A&E doctors said it was growing pains.
  • fever from the injection site after having preschool jabs.

Each time we get the full story and I think she expects a flurry of attention. This isn’t a panic or anxious person who suffers from hypochondria. She treats the hospital as if it’s a walk-in GP clinic because of its proximity.

I’m pretty sure that in every single case she could’ve just googled it or used the helpful NHS website. I feel annoyed that she’s wasting the resources of actual urgent medical cases, but I don’t know if I’m being unreasonable in having this eye roll! How would you feel?

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MrsB74 · 08/11/2025 12:07

I work in an acute Trust. This kind of behaviour is what is crippling hospitals - BUT GPs absolutely need to shoulder a lot of the blame. If people could get appointments more easily they wouldn’t be attending A&E for minor injuries and illnesses. To be fair, our GP surgery is pretty good especially where children are concerned. Why isn’t she using a walk in centre instead? A&E is meant to be for life threatening injuries/conditions, bone breaks etc. I’m amazed she isn’t immediately turned away by triage.

CandleMug · 26/09/2025 16:02

Eixample · 26/09/2025 14:54

We get the government we vote for and many people in the UK (and worldwide) are increasingly persuaded to vote in opposition to their own interests.

I agree with that too, however I will add that the choices we have are all shight, so it’s like picking the best of a bad bunch! The whole system needs overhauled

Eixample · 26/09/2025 14:54

CandleMug · 26/09/2025 13:07

I don’t disagree with that and to think how rich the UK apparently is, yet poorer countries clearly use their money better and make things better for their citizens. Our government should take note.

We get the government we vote for and many people in the UK (and worldwide) are increasingly persuaded to vote in opposition to their own interests.

CandleMug · 26/09/2025 13:07

Eixample · 26/09/2025 13:02

I think things have changed a little in the last years; some parts of the UK would love to have the living standards of parts of Eastern Europe now.

I don’t disagree with that and to think how rich the UK apparently is, yet poorer countries clearly use their money better and make things better for their citizens. Our government should take note.

Eixample · 26/09/2025 13:02

CandleMug · 26/09/2025 12:13

Eastern Europe? That’s surprising considering it’s considered the poorest part of Europe. Lucky them to have specialists available with such ease

I think things have changed a little in the last years; some parts of the UK would love to have the living standards of parts of Eastern Europe now.

CandleMug · 26/09/2025 12:13

Polyestered · 23/09/2025 10:07

There is a huge cultural element to expectations in health care. Many Europeans, especially Eastern Europeans, have different culture norms which include prescriptions and ‘specialists’ for everything. For example, expecting antibiotics or ‘tonics’ for coughs and colds.

I agree with you, your friend sounds like she is wasting a&es time.

Eastern Europe? That’s surprising considering it’s considered the poorest part of Europe. Lucky them to have specialists available with such ease

Eixample · 26/09/2025 12:10

CommonAsMucklowe · 26/09/2025 11:35

They are problem doing that because they haven't officially handed the patient over to A/E staff and are waiting to do so. The patient remains under Ambulance care until signed over. They are not necessarily helping out in A/E and I have never heard of that happening, probably for insurance reasons.

She’s talking about a different country though. Where I live, a nurse comes on the ambulance rather than a paramedic, for example, but I haven’t heard of that in the UK

CommonAsMucklowe · 26/09/2025 11:35

Mindyourfunkybusiness · 25/09/2025 19:47

Where I am in eu, people called ambulance when a man fell off his bike. He was fine 😶he got a whole checkover and then was released from the ambulance to go home. Imagine having resources for that! On top, when there's nothing else going on - I've seen them helping in a&e so giving medication, checking on stats and going to get the Dr if needed. It blows my mind!

They are problem doing that because they haven't officially handed the patient over to A/E staff and are waiting to do so. The patient remains under Ambulance care until signed over. They are not necessarily helping out in A/E and I have never heard of that happening, probably for insurance reasons.

JustMeAndTheFish · 26/09/2025 09:22

I know adults who do exactly the same, it’s not a successful week without a trip to A&E.

Mindyourfunkybusiness · 25/09/2025 19:47

CommonAsMucklowe · 25/09/2025 14:12

They called an ambulance for that??? As an ex ambulance staff employee that is ridiculous. Id like to think the crew told her a thing or two. I would have done.

Where I am in eu, people called ambulance when a man fell off his bike. He was fine 😶he got a whole checkover and then was released from the ambulance to go home. Imagine having resources for that! On top, when there's nothing else going on - I've seen them helping in a&e so giving medication, checking on stats and going to get the Dr if needed. It blows my mind!

CommonAsMucklowe · 25/09/2025 14:12

sellotape12 · 23/09/2025 10:10

I haven’t mentioned it to her because I’m just not that kind of person. There’s always a selfie on Snapchat from the hospital waiting room that were expected to fawn over. And I just don’t like giving people unnecessary attention. She’s from a fairly wealthy family in Madrid (I think) and I think they were just used to having healthcare on the spot when they were growing up. I don’t know if she’s put two and two together that ours is a public health system and is under so many struggles. But the husband is British and never lived anywhere else and he’s all over it too. When the scooter thing happened, they literally called an ambulance. If it was me or if it had been my mum, we would’ve got out our really good first aid kit, some Calpol, a gauze pad maybe and had lots of cuddles.

Edited

They called an ambulance for that??? As an ex ambulance staff employee that is ridiculous. Id like to think the crew told her a thing or two. I would have done.

Maxorias · 25/09/2025 11:38

sellotape12 · 23/09/2025 11:42

She has a family doctor and is registered with our local GP practice. I think they don’t want to wait for the admin and time it takes to ask for a doctor’s appt. So when kid gets an ear infection, they take her to A&E for five hours rather than make a routine appointment. Or they call an ambulance. But like I said, husband is a Brit so it’s not 100% a cultural thing, they just want to be seen same day.

Edited

To be fair being seen the same day isn't an unreasonable expectation. A few weeks ago my son had otitis and was crying from the pain. Like hell was I going to let him suffer all day because no doctors could see him. Thankfully where I live I was able to get him seen at once. I did have to pay but my insurance reimbursed me.

Your not-friend clearly is a bit anxious around health and probably wasting her time (though we'd have to see the actual scrape to be fair), but the UK system does sound horrible based on what people say here ? I say this as a staunch supporter of socialized healthcare. I think it's awful that in the US diabetics don't get access to insulin and people die or see their quality of life impacted because they can't afford it.

There is a subreddit dedicated to hospital bills and it's frankly sobbering.

Daygloboo · 25/09/2025 10:37

MiddleAgedDread · 23/09/2025 10:03

is it a cultural thing too? I know someone who's Spanish and they were horrified that their baby didn't get to see a specialist paediatrician for their baby checks, to the point where they flew to Spain to see someone near their parents!

But let's face it, the NHS is a bit shit and these days if your leg has fallen off , you'd probably be lucky if the cleaner put a dab of bleach on the wound.

AgileMentor · 25/09/2025 09:46

Both my children have been hospitalised for ‘a repetitive cough’ my eldest oxygen dropped to 90 the one time. When they have coughs I panic because I have seen them both decline rapidly and be extremely poorly to the point they’ve had seizures from high temps. There’s nothing wrong with being concerned over your child’s health.

MaloryJones · 25/09/2025 09:19

TeaForTheTillermanSteakForTheSun · 23/09/2025 10:21

You say she likes the drama, but clearly you do too.

She's not your friend as you dislike her, but keep her on Snapchat so you can have a little bitch about her.

If you simply remove her from all social media, then that's your problem solved, you don't have to witness it and you won't be able to tell if she's expecting you to fawn all over her.

A&E will soon tell her if they feel she's misusing the service.

This. ^

Redragtoabull · 24/09/2025 23:17

I have a dear friend in A&E with serious bowel issues, and many other conditions, they've now been there for over 24 hours. Your neighbour is an arsehole who needs to get a grip on parenting a sick/injured child, pathetic. And when the government start charging for GP appointments ... anyone who really does need help will be royally fucked!!

SemiRetiredLoveGoddeess · 24/09/2025 22:00

DiscoBob · 23/09/2025 10:13

I mean surely she simply doesn't realise she doesn't need to wait around for upto 12 hours sitting on a horribly uncomfortable chair next to a load of gravely sick and injured people?

Why would anyone want to go there? It literally makes me sick. Just going there with someone else who needs it.

Explain to her that if it isn't an emergency then it's the GP or pharmacist you use. Which won't waste half a day and leave you exhausted.

It must be a cultural thing if she isn't one for health anxiety.

Loved this. I hadn't thought about the state of A & E, the people who attend and the chance of the child catching something nasty

I don't think she would want to visit my big city A&E in the evening with her child. It can be like war zone.

And l don't mean ordinary people with the usual health problems but crammed with addicts and substance abuse problems. People being abusive, fighting, swearing vomiting, passing out, relieving themselves

Thank God. l have been there for a few years so things may have improved

Animatic · 24/09/2025 21:59

SpiritOnTheLevel · 23/09/2025 10:11

My Spanish colleague who has recently had a baby was utterly baffled as to why each child does not have a specialist paediatrician assigned to them for help and support (as was the norm in the city she was born in). It's possible that she is alarmed that the level of support from the NHS is so poor so feels the only way to be seen is to use A&E.

Cant say I blame her, personally - people defend the NHS all the time but it really is quite a poor service. I nearly died of sepsis based on a crap experience with 111 so in future I'd bypass them completely with any concern with my children.

That baffles me too , your colleague is not alone. Some of us grew up with paediatricians and doctors doing home visits, and not being advised to get children with fever over to GPs, and so on.

Kelticgold · 24/09/2025 21:56

JengaCupboard · 23/09/2025 16:22

My lived experience of Spanish healthcare probably plays into her expecting this to be normal/acceptable. I have received the best care there, not even comparable to the UK, and have family members living there 20+ years who say the same.

We have a friend who was suffering covid badly, and their local GP phoned twice DAILY to get their obs readings, to try and keep them out of hospital. Can you even imagine that here?

Telematic medicine in the NHS? It has been around for years.

Laurmolonlabe · 24/09/2025 21:54

There are lots of people who treat the NHS like this, it is annoying- but so are a million other things we as tax payers fork out for. Hypochondriacs is one of the big arguments for charging for GP appointments- but they would just go to walk in centres , A&E or urgent care instead- it's part of the price we pay- you can't police other people or their mental health, concentrate on what you change and improve.

OpalSpirit · 24/09/2025 21:52

I think we need to be ashamed for sneering at people for their use of A and e.

My infant daughter became ill.
I took her to two doctors who both gave eye drops and said she would be fine.
I knew she wasn’t,
I took her to A and E, we didn’t even have to wait to be seen, admitted immediately for life saving IV antibiotics for cellulitus.
Left any longer meningitis and sepsis were very immediate risks.

I developed a horrible condition and GP fobbed me off several times.
I was so ill I went to a private doctor, immediately rushed to hospital for blood transfusions, again an emergency when I was told to wait and see by GPs.

I have lost a dear family member ,aged 50, this month as they were hesitant to waste anyone’s time and call an ambulance. They are gone now but do they get a posthumous medal for not seeking medical help?
Their children can keep it instead of their parent!

This stuff really angers me, what is the psychology that makes people feel good by sneering at people who are unsure and seek help????!

Speckly · 24/09/2025 21:35

I’d mention that if it was me, I’d be worried about Social Services becoming involved with so many hospital visits. That might curb her enthusiasm!

Chinsupmeloves · 24/09/2025 21:29

I know of people like this who live close to a hospital and walk in there for anything rather than the usual route.

ScartlettSole · 24/09/2025 20:54

SpiritOnTheLevel · 23/09/2025 10:11

My Spanish colleague who has recently had a baby was utterly baffled as to why each child does not have a specialist paediatrician assigned to them for help and support (as was the norm in the city she was born in). It's possible that she is alarmed that the level of support from the NHS is so poor so feels the only way to be seen is to use A&E.

Cant say I blame her, personally - people defend the NHS all the time but it really is quite a poor service. I nearly died of sepsis based on a crap experience with 111 so in future I'd bypass them completely with any concern with my children.

Surely youd try basic level stuff first like calpol?!

Mindyourfunkybusiness · 24/09/2025 20:53

She's probably used to good healthcare.

I'm in the eu for my kids schools and oh my goodness I'd tell stories of the nhs here but I don't want to rub it in people's faces. Let me just say the difference is mindblowing.

I agree that she's wasting time but having lived this good life now I don't think I'd cope in the UK 😶I've fully embraced the luxury I have here. A&E also has three tiers here, clinic type, some weird emergency but not dying type but they can handle dying type and then full blown a&e.