Should I tell Tesco I basically stole £300 from them?

sexy?

I wouldn't worry. You haven't done anything on purpose.

Superdrug staff often don’t register collect items even if told to double check they have input that I’ve collected the items. and then a few days later I get a refund.

They are incredibly rude on the phone and say that this can’t happen and therefore they can’t reverse the refund!

It’s absolutely bizarre.

Well, they're not going to want the goods back are they, especially anything frozen or chilled? I once had something similar happen with Sainsburys - I was out when they delivered and MrG accepted the delivery, clearly intended for someone else as none of it was on my order. I rang them up, they said "Whoops, sorry ... just keep it" and delivered the correct order the next day. The neighbours and the food bank did well out of that.

I'd probably tell them.

Next once refunded me for an item I hadn’t sent back. I was wearing the hoody when I got the e-mail saying I was getting my refund…I had never requested one!

Every little helps
Ching ching.

I wouldn't tell them. They are so snide with their 3 for 2s with non-offer items mixed in to confuse people deliberately, so I'd put this one down to karma.

But you've not stolen. You requested a cancellation of an order and they delivered it anyway.

Legally under the consumer contracts regulations 2013 and the consumer rights act 2015 if a contract is cancelled and the seller still delivers the goods these are seen as unsolicited goods.

You're a. Not obliged to pay for them b. Don't have to make any special effort to return them, even if you decide to let Tesco know and c. If Tesco want the shopping back they have to organise collection at their own cost.

Tesco aren't a small business, they should know their obligations under the consumer laws and if they've delivered an order that a cancellation was requested for anyway that's on them not you.

“Every little helps!” I mean c’mon with a tag line like that I’m sure they’d understand 😅

It’s these little glitches that we live for surely haha. (PS ignore the houlier than thou types who doth protest too much how awful a sin it is to not report 🙄).

Nah, their profits are ginormous. And, do you know how much food they bin each week?!!

Their mistake, your bonus.

I've had a free coat, free mattress and free boots from multinational stores making mistakes over the years. Did I give them back? Did I heck!

On the other hand, when I realised that DD as a toddler had "stolen" a ridiculously expensive baby blanket from an independent shop when I looked down and saw him clutching it in the buggy, a good 15 minutes down the road from the shop, I turned around and walked all the way back to return it.

Keeping stuff from massive companies when they give it to you by accident isn't a moral failing. People who think it is need to do some more research on what these companies take from us.

Just as well OP didn't steal then.
Tesco erroneously delivered an order that had been cancelled. Their mistake.
And why presume OP (or anyone else) is Christian?

'Thou shall not steal'.

I’d have to tell them. It would really play on my mind if I didn’t. There’s a high chance they’ll just tell you to keep it for free anyway.

It happened to me once, the payment was pending for 3 weeks before it bounced back, it was around 120.
I didn't call to rectify the mistake.
Morals are lowered when finances are tight.

This happened to me but with two pairs of leather boots from H&M premium range. Evri didn’t deliver my order so they resent it. Weeks later the original order arrived, when I tried to return them they said they had no way of refunding them as the order effectively didn’t exist and told me to keep them! 🙌

We had similar happen. We cancelled at short notice due to a family emergency and the refund was put in our bank within a day. We were away for a month due to the emergency and thought no more of it until we got home and our son said the food order did arrive the first week we were away. He accepted it thinking we had forgotten to cancel it. I checked our bank a couple of days later and they had obviously realised as they had taken the money back a couple of days before I checked, so a month after refunding it. So, you may still be charged.

This happened to me once….eventually they noticed and took payment back from my bank.

You often say stuff I find myself nodding along to. This is one of them.

their error. enjoy

I wouldn't.

Small business yes I would, Tesco no I wouldn’t.

if it helps 10+ years ago we had a arm chair delivered instead of the sofa we had ordered. The delivery guy left it said it would be collected when the right sofa was delivered… the sofa came and they couldn’t take the chair we didn’t chase and the chair was never collected.

Agree

I would because I expect there will be accounts at some point and the dispatcher may get into trouble. Tesco corporation won’t miss the money. It doesn’t mean they won’t try to get it back.

perhaps that is coloured by me being able to afford it. If my finances were worse it might be different.

I wouldn't after 3 weeks, no. It was a mistake on their part.

It would be different if it was immediate and/or you made the mistake.

I probably would tell them because I am hyper-compliant and would be worried about being found out! I wouldnt judge anyone for not mentioning it, though, because, well, it is Tesco.