Repair or replace? Help!

Are you sure it is a quote and not an estimate? Because I don't know how they can decide how much it will cost to repair before they have even had a look to find out what's wrong with it.

ww had a quote from British Gas normally got a deal
on £2300 installed with free servicing and remote hive control

I’ve just come through a similar situation. Luckily the fix turned out to be a minor part replacement, and the bill was under £100. An £800 quote would have made me think seriously about replacement.
BUT. My boiler is over 20 years old. 10 years is hardly end-of-life. What does the plumber advise?

I had this, went for a Vailant as plumber reckoned they are as good as the premium brands but cheaper. That was years ago and no issues since. I got a credit card with a years interest-free and just tightened the belt to get it paid off just before the interest-free time ran out. Having said that I’d be buggered if it needed replacing again as I’m now disabled and part time and the belt is already tightened as far as it can go!

@Happysinglemum72 I am just looking into new combi boiler, got quote from boxt for 2.5K. Our boiler is 25 years old. Maybe get quotes for both repair and new one. Think british gas does interest free over e years.

I’d get a new one. It’s like the first big repair bill for an old car - they’ll keep on coming.

A new one will probably be more efficient as well, so might save a bit on running costs.

We have a combi boiler, coming up 11 years old and same thing happening. Been quoted £832 to fix or £2600 for new, including labour. Think we will go for that option as it will just keep breaking down as it's near end of life anyway. But it's painful!

My plumber recommends using BOXT they offer reasonable fixed price boilers with pay monthly options. A new boiler makes financial sense rather than repair. You should be able to get a new boiler with up to 14 year parts and labour warranty on some models or 10 years on others providing you get it serviced yearly...

Find yourself a local, trusted gas engineer that won’t rip you off and get a new one installed. Have a look at the current Worcester Bosch range, some of them are not that expensive to buy anymore. Then it’s just negotiating a decent fitting price.

Just had our 34 year old boiler repaired and the fitter said the same thing. Modern boilers only last 10 years where as older boilers lasted for years (as ours is).

Boxt, very competitive, quick service (but not the next day the ad says), 0% finance over 36 months, a friend had one done and used top cashback as well. New wireless thermostat/programmer included in the price.

Depends if it's a straight swap but I had an ideal combo boiler fitted around 18 months ago for £1900 from a gas engineer in the Leeds area. It came with a 5 year guarantee as well. Lots of installers will try and upsell more "premium" brands like Worcester Bosch, but our gas engineer who we've used for years thinks that ideal are just as good.

Replace! Much more fuel efficient. There are options for you to spread the cost

Mine lasted 25 years in my rental, and have just replaced it. The house in which I live, the boiler is 18 years old, and I will probably replace next time it goes wrong. 10 years is nothing for a boiler, but £800 is a lot for a repair, have you asked why it's so much?

Are you able to get to get a zero percent purchases credit card?

Not all suppliers will take credit cards but if they do it will be useful.

My local plumber offers a service plan for about £17 a month, which includes all call-outs to fix the boiler and only parts are charged for. Maybe pay for the repair now and see if you can sign onto to a service plan so if it breaks down again in the future you’re covered? I wouldn’t replace the boiler yet, it could live another 5 to 8 years or so.

Modern boilers are rubbish. Our last 2 boilers were over 20 years old. Get another couple of quotes for repair/replacement.

https://www.worcester-bosch.co.uk/products/boilers/find-an-installer#/

Don't use British Gas they are an absolute rip off. Find a local independent boiler installer that you or your friends have used. If you cant find one, look at Worcester Bosch (very common and safe brand) and find one of their certified installers. They should list them on their website. Get a few quotes. It will almost certainly be cheaper in the long run to replace rather than fix. £800 is excessive!

I appreciate it feels urgent but better to have a few days of cold showers than rushing into something and regretting it. Cold showers are good for you anyway... 😬🤣 Don't stress, it will be OK!

you can go to the gas companies who let you pay it off might be more overall but if its easier to pay
i got mine with british gas its lasted years nearly 20 now and only had a couiplf o faults

My fitter did it within the week and it only takes about four to five hours to install.

I used a local fitter. They did a new boiler for three grand, interest free over three years. £100 a month. I was in same boat-broken one after ten years and £800 to fix.