Disgusting sellers on vinted

You do have to be careful with leather, I've bought a couple of items that had been treated with Febreeze and when that wore off they stank of cigarette smoke, mould and B.O.
When they arrive now I unpack them and hang them up for a couple of days before I leave feedback.

No, but would have also reported an issue and returned it

I rarely use it but only buy new but you have to be careful as often sellers list as new without tags but when you read the description it will say worn once…so it’s not new then is it 🤦🏽‍♀️

There returns policy is shocking, why should I pay to return something that was misold?! They also don’t care about fakes, I reported some fake CT make up and they reviewed it and said no concerns 🤦🏽‍♀️🤦🏽‍♀️

I bought a tweed jacket off eBay a few years ago that stank of a horrible damp mouldy smell when it arrived. I opened a ‘not as described’ dispute via eBay - maintained that the smell should have been mentioned in the listing. I did get a refund but I think that eBay gives better protection than Vinted.

I buy most of my clothes eBay, charity shops and recently Vinted. I'm picky about brand quality and wearing natural fabrics.

If there are only one or a couple of photos, I don't even bother to look. No measurements or fabric composition is really annoying too, so if they aren't in the listing or won't give them to me, I won't consider buying it.

Not sure how some sellers think anyone is going to buy when all they've posted is one crappy blurry pic of a crumpled up item!

Always zoom into the photos for a really good look and looking at the background of photos can be useful too - I won't buy anything from anyone who's got dirty walls/doors/floor etc!

I had an 8 month break after buying a pair of lightweight trousers which were advertised as New Without Tags but actually had a very obvious period blood stain in the crotch.
The seller said they had bought them second hand and hadn't noticed...

Im both a buyer & seller on Vinted & almost 500 transactions in , had 2 problems , consider that excellent going , but I read sellers feedback before buying , & I wouldn’t sell anything that I wouldn’t be happy to receive myself so that rules out anything less than very good condition . Not everyone on there is out to con you !!

There do seem to be more sellers trying to sell stuff of very dubious quality, I always look at reviews and what other items are up for sale, but somehow from time to time end up with damaged things, I also make sure I look at things properly before clicking everything is ok.

Yes!! It’s so awful! I bought a jacket on Vinted recently and when it arrived and I opened the package, I was immediately hit with an overpowering smell of a sickly sweet chemical. It instantly made me feel ill and gave me a headache. I messaged the seller to politely let her know that I found it very unpleasant and that she might want to reconsider doing this in future as some people are very sensitive to smells and never got a response. I washed it straight away and it still smells faintly of whatever she sprayed on it 😬

As others have said, you need to check it and then use the “I have an issue button”. Apparently vinted is pretty pro buyer on these things.

I’ve only had to do it once, on a necklace that arrived broken, and there was no problem getting the refund.

I did once get a sweatshirt covered in pet hair - I let the seller know and they said “well
I didn’t say it was a pet free home” as though pet hair should be the default! I didn’t raise an issue and was able to get it clean but it was annoying. Nice sweater now it’s clean though.

I think it's always a risk buying from an unknown individual. People have different standards and morals unfortunately. But that's why it costs a lot less than buying from a shop.

We've also had bad experiences recently. I bought a light weight autumn jacket for ds. It arrived quickly and upon first inspection looked fine. Stupidly I hadn't given it a proper good look, so clicked everything is ok. When ds came to wear it, there were rips under the armpits and a rip on the inside by the zip. There had been no mention of this, the item was described as 'mint condition, worn twice'. I sent photos in the hope the seller would see reason, but he basically called me a liar and left negative feedback accordingly.

We've mostly had good experiences and picked up some bargains. But I tend to go for people with lots of 5 star reviews. Even then, it's no guarantee though. Lesson learned for me - thoroughly inspect from top to bottom before clicking everything is ok.

I always look at sellers’ other items, to make sure they are their own (ie all same size) and they’re not selling on charity shop/boot sale stuff.

Touch wood I’ve not had a problem yet.

I’ve been on eBay 20 years and had fewer than five bad experiences, but mostly with buyers trying it on.

Why did you accept everything was OK?
Too late once you accept it.

All my purchases so far so good.

I love Vinted, had great success with it so far, both buying and selling.

However. My personal bugbear is Febreeze. I'm not one of these uber dramatic people who fold at the whif of perfume, I don't get migraines, don't mind perfumed sanpro/whatever, don't faint in a cleaning isle in a supermarket. But fucking Febreeze! HATE the stuff, I'd rather something stank of cigarettes/whatever, if it's washable - I'll just wash it, air it afterwards.

If there are any Vinted sellers on here, please, please, PLEASE don't use Febreeze, stuff of satan 🤮 🤮

I think you have to accept that ‘excellent condition’ and ‘only worn a couple of times’ don’t actually mean anything, and look carefully at the photos and the seller’s other items to see if it is just an online jumble sale.

I wanted some new Birkenstocks and was appalled at the number that were described as never worn, but it was obvious they had been.

I will only buy new and new with tags, for exactly this reason. Unfortunately one persons 'Excellent' is another persons 'that is minging'.
I had to complain to one seller last month who sold shirt 'as new with tags' and clearly the shirt had been worn a fair bit - the tags had just been removed when new and popped into the packaging.

On balance though, Vinted is great and I have a few dozen items that have been just great.

I have about 98% of good experiences, but yes have also received 'new without tags' items that are clearly worn and dirty.
Just send it back, it's clearly not as described.

I've mostly had good luck with Vinted and got some real bargains. I am an inveterate shopper and I end up selling quite a lot of bnwt clothing and shoes, but I pride myself in offering bargains.

I don't know what you do about unscrupulous sellers. I always check reviews and mostly buy from people I follow. I agree though, it's horrible to get a smelly and dirty item.

These things are immediately obvious. Why not complain?

My DD sells bit on Vinted and she always says you can't assume.you will be paid until collection and some fixed period after if issues are raised.

I've only bought a handful.of times. The first for me and it had a funny smell but that came out after a wash. The material was disappointing but that was my error as it was a monsoon print that I already own and love and I assumed it would be made in the same fabric but it's not. I didn't complain but took a look at the seller and noticed she implies these things were hers and unworn but they vary size 6 - 22, so make of that what you will.

I then just decided to not buy again. Until...

My elderly father has dementia, and there's a jumper he loves from the Tu range from at least 6 years ago. We decided that if we created 3 outfits from same clothing ranges it might make dressing easier. We used vinted to find these duplicates and it worked really, really, well (until he deteriorated...but that's not Vinteds fault!).

All of Dad's clothes came in the described condition.

and Vinted customer service is so bad. Robots 🤖 . Try to ask a question that is out of their standard reply remit and you might as well try to get to the moon.

You need to say that there is an issue. You don’t have to pay and keep something that hasn’t been sold honestly.

I've bought hundreds of things from Vinted. I buy all my clothes from there or charity shops. I've only had problems twice, which was annoying but ultimately hasn't stopped me. Just be aware, and always raise a complaint!

I've still saved loads not buying new.

The other thing to look out for is new sellers with no feedback selling too good to be true label items... they will be fakes!