AIBU? Sold as seen and I'm not willing to refund?

Weighing in on your post? Massive apologies, I was under the impression this was a chat forum for things like, you know, discussion.

I already did read the OP but firmly believe it would have been reported sooner if it arrived broken.

I'd just block her personally. She's trying it on

You were patronising and told me OP did a kind thing by dropping it off, when I had never suggested she wasn't kind.

You're also conveniently forgetting that you said the buyer had 'ample' time to check the item when actually she only bought the console yesterday.

So I think my use of the confused face was justified.

I'm not sure why you felt the need to be patronising.

This 👆I am collecting a high chair later today and shall be thoroughly checking it when I collect.

Why? She will give the OP a broken version keep the working one and have the money back and the OP will be left with a broken switch she cannot sell and be out of pocket? Would you honestly do that in the OPs situation?

Scam.

It's becoming shockingly common.

Go back and collect it, then refund the money and take somewhere else to sell. Don't get drawn in.

Scam, scam, scam. Block.

It’s really quite unbelievable. ‘Give them the benefit of the doubt’ - why?

I’m not sure why you need the confused face - I wasn’t suggesting that anyone said OP wasn’t being kind in dropping it off.

I’d be very happy to think the worst in this case. It’s very obvious the buyer’s a chancer, and even if she isn’t - caveat emptor. That the buyer didn’t do her due diligence before paying for the item isn’t OP’s problem.

Always keep a photo of the serial number of the gadget you sold, its unique to each console and it puts a stop to people scamming you.

I'm really surprised more than one person on this thread thinks this buyer is genuine. This could not have more signs of scam about it if it tried. OP you are completely correct to tell them you will not be refunding and to block this person.

If you want something guaranteed to work, you buy it new from a proper dealer. If you buy second hand, you have to be careful and risk that it won't be like new.

Scam by the sounds of it (compounded by getting you to deliver to her). I would ignore, block and move on.

Bad advice, seller dosent want her knowing her address.

This has all the signs of a scam. In my case I am a shop so I had to refund for the fake glasses and write it off as a tax loss. With a private sale its caveat emptor.

Ignore her, it's her problem to sort.
In future take photos/vids of it working before you sell.

It would help if you read the OP before weighing in my post.

OP only sold the console yesterday. How much sooner did you want the buyer to flag an issue?

I should add that I only sell on eBay, where they would side with the buyer if the buyer said within 24 hour that the item doesn't work, as has happened to OP.

FB marketplace seems to be more of a 'you pays your money and you takes your chances' place.

No one has suggested OP hasn't been kind I'm sure OP is correct that the console was working when she dropped it off.

Given OP only dropped the console off yesterday, I'd give the buyer the benefit of doubt and think maybe they've made a mistake and can't work the console, hence the suggestion to check it.

It's not like they've held onto the console for weeks or even days. So not sure what you mean by 'ample' time.

It's not necessary to jump to the worst possible conclusion straightaway.

My father sold his car through his local garage and they sold it on to another person. This other person got hold of my dad's phone number (he was 92 at the time) and told him the car was a wreck and he wanted his £7000 back. Fortunately my dad is of sound mind and told him to get lost and my brother dealt with the local garage who were horrified the new owner did this. (They'd known my dad for decades)
Nope OP you sold in good faith. Tell her to do one.

Block her. At least you dropped it off so she won’t know your address

If you hand on heart know it was in perfect working order, block and move on.
If you muck about with returns you risk getting a different faulty switch back or something.
Sold as seen.

No no do not do this OP. You’re opening yourself up to this being your problem. Simply reply and say that she’s been using it no problems since she had it, or she’d have complained sooner, and that whatever happened her end is not your problem or responsibility. You’re not a shop. There’s no warranty offered.

I had this happen with a pair of designer sun glasses. Buyer kept them all over Christmas - no doubt so she could show them off. Then she contacted me to say that "her daughter" thought they were fake and she wanted to return them. I was foolish enough to accept a return but she could have forced a return anyway as paid with Paypal. The pair she returned were fake. Lesson learned.

It was clear that she/her daughter already had a fake pair and wanted to swap them for a genuine pair.

I would go with the ultra violet pen suggestion. Tell her to return the switch and you will examine it with a witness present to determine that its the item you sent. Make sure you have a burly male there with you.