AIBU? Sold as seen and I'm not willing to refund?

Caveat empor applies here as it’s a private sale. That means it’s on her to check all in working order before paying.

I’d block her

there are so many scammers. I've got a guy trying exactly the same to me (albeit with a clothing item rather than a switch) on vinted now 🙄

Are you for real? There is no legal recourse despite what moral high ground you wish to take, block and move on.

Offer to take it back as you know someone who can mend it.
If she returns it and it’s not working I think morally you have to refund.
if you don’t hear again from her(most likely outcome) have no further contact and block her.

I’ve been scammed twice now on eBay. Once when a guy told me that the sealed box of earbuds only contained one earbud. Had no way of proving otherwise. The second time was an handbag which was almost new. Buyer took photos of an identical bag that had loads of scratches. Unfortunately for me it was at angle that I hadn’t taken photos of. Like OP, I now take video before I post.
These cfs are spoiling it for everyone.

People like this are absolute scum and it's really upsetting to be on the receiving end of it. They don't deserve another second of your time OP, just block.

Correct.

Well they could follow the laws governed by a private sale which are caveat emptor, buyer beware. As long as it was sold as described the OP owes nothing. There is no claim.

They don't refund faster payments for civil disputes. All banks work to the same rules and reimbursement models

Just block on everything OP and don't give it another thought. You have done everything right. You have the serial number and videos of it working the day of the sale. It was sold as seen. They haven't got a leg to stand on, even if they weren't scammers which they more than likely are. I wouldn't engage with them any further. They probably do this day in and day out and will manipulate any photos etc you have asked for. Facebook Marketplace is just a scammers paradise.

This. You went to hers, so she doesn't know where you live (presumably). Tell her tough tits and block

You may do, but you don’t work for this particular bank, this particular case though? She may get a refund depending on her bank and the circumstances. She also may not 🤷‍♀️ Obviously not this case, but scammers are everywhere and banks do refund in many cases.

They 100% will not refund her in a situation like this. This is my job, I deal with claims like this every day

but i personally don't see what she has to gain by lying
Oh dear, you cant be serious surely 🤣

Block her immediately OP she's a scammer. If she paid by faster payment she has no recourse for a refund from the bank and the bank will not take it ftom OPs account. This would be classed as a buyer/seller dispute and the buyer would be signposted to small claims court.

That’s why I said ‘the bank will look into it’ … I should have added the word ‘probably’ refund her the money. But in all likelihood, her bank will refund her.

Thanks for this thread op. I am contemplating selling my kitchen aid mixer and I will be sure to note serial number and other details if I do sell.

@tripleginandtonic
@Queenofheart

OP said in an earlier post that when she dropped it off she switched it on to show it was working

Not much use to you now but when selling something like this I would always show it's in full working order first, then no comeback.

I sold a washing machine fully working but something must have happened in transport because it didn’t work properly when the chap tried it at home. I refunded him.

it’s difficult, did she see it fully working before you delivered? I’d take the item back personally and refund her usually. But I suppose given she doesn’t know your address, you could just block her. Depends on your personality I guess.

I would just block and ignore especially given you have video proof that it was working fine yesterday(and it will be dated if you did in your phone) so if they do anything stupid like post publicly then you can simply post that proof,

When you dropped it to her yoy could have set it up to prove it worked. Weird that it wasn't tested out.

The bank won't necessarily just refund like that with no questions asked...the rules for refunding scam payments are strict and defined

Yep. I had this on ebay a few years ago with an electrical purchase. I was forced by PayPal to offer a refund on a purchase and pay for its return when the buyer said it wasn’t working. I had made a note of the serial number on the item before sending it as a friend had been caught out the same way and warned me. The item was returned, and was identical to the one I’d sold except for the serial number.

You’d be surprised at what people will do for a refund if they’ve changed their minds or decided they couldn’t afford something. I’ve been screwed over by ebay buyers so many times I’d never use the site again.

But will work in the OPs favour when she blocks her arse.