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AIBU?

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SKY is DOWN

36 replies

CareerChange24 · 17/09/2025 03:04

Yorkshire. Is anyones else router down meaning no internet. This is the second issue with sky going down yet ZERO information online

OP posts:
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mamagogo1 · 17/09/2025 15:08

Remember the Sky broadband comes via open reach, it was open reach that had to fix my connection, sky is the end service provider only

Createausername1970 · 17/09/2025 15:02

OhNoNotSusan · 17/09/2025 05:20

i did have an acorn hit me on the head on monday, i felt like chicken licken

Yes, Chicken Licken 🤣🤣. That was my first thought too.

Floatlikeafeather2 · 17/09/2025 14:56

CareerChange24 · 17/09/2025 13:02

But it wasn’t bitchy to me, right? Clearly stressed as I need internet for work and I get comments like that.

No, it wasn't a bitchy comment at all. I'm very sure many of us found your capitalised title melodramatic, would immediately have thought of chicken licken and be amused by @OhNoNotSusan 's comment. There was nothing bitchy about it, unlike your petulant and rude tirade in response. You might be under pressure, but that doesn't excuse you responding in the way you did. The more mature approach would have been to get your problem sorted out through the appropriate channels instead of wasting time on Mumsnet. How on earth did you expect anyone on here to do it for you?

OnTheBoardwalk · 17/09/2025 14:10

CareerChange24 · 17/09/2025 13:02

But it wasn’t bitchy to me, right? Clearly stressed as I need internet for work and I get comments like that.

If you need Sky Internet for work have you got a Sky Broadband Business account?

You should contact them immediately when there’s an issue as they should be giving you a back up provision (4G) if there are any issues

Silvers11 · 17/09/2025 13:44

CareerChange24 · 17/09/2025 12:52

I looked on their and it said no more than usual. They fudge it no make up panic that’s it a you problem, not they problem.

@CareerChange24 I agree it is frustrating when our Broadband goes down and understand your annoyance, but to be fair you were posting here at 3 am when not so many people would be online in the UK, so if you were among the first to report there was a problem it would take time before the down detector began to show there were problems. 'They' don't fudge things deliberately. Down detector is independant and not owned by Sky, nor any of the other providers, as far as I know.

You may need a different supplier of course, so have a look and see if some suppliers have better reviews in your area than others. But if you are in Yorkshire, it might be, that the area you live in is not the best reception for any of them?

When I used Sky, it frequently went down for a while about 1am. I reckoned they were doing maintenance of some kind! I moved to Plusnet and it was much better. Then later upgraded to Full Fibre also with Plusnet and only 2 problems over a few years. Neither of which were Plusnet's fault. In fact one of them was caused by an underground electrical fire, in electricity cables which were laid alongside Broadband cables a mile from our house and fried them all. Took Open Reach 4 days to repair after the Electric board had done their bit. 2000 homes were affected with all Broadband suppliers. Things happen sometimes!

maudelovesharold · 17/09/2025 13:12

See, what you have to realise when you’re posting on MN, is that when you start a thread with a shouty melodramatic title like SKY is DOWN on AIBU, not everyone is going to take it as seriously as you take yourself.

Gladysknightgottogetaholdofmyself · 17/09/2025 13:12

purpleme12 · 17/09/2025 13:07

I enjoyed the chicken licken post

That's made what could have been a run of the mill thread a tad more interesting.

purpleme12 · 17/09/2025 13:07

I enjoyed the chicken licken post

SirHumphreyRocks · 17/09/2025 13:07

Well I am in Yorkshire and my Sky is fine and has been all day.

BetterOffNow · 17/09/2025 13:06

CareerChange24 · 17/09/2025 13:02

But it wasn’t bitchy to me, right? Clearly stressed as I need internet for work and I get comments like that.

The poster wouldn't have been able to make your internet work, so just tried to make light of the situation.
Have a go at Sky, not strangers on here!

BriceNobeslovesMurielHeslop · 17/09/2025 13:06

CareerChange24 · 17/09/2025 13:04

So you agree. She was taking the piss. So I clapped back. Done

Well, I mean, obviously she was. “Clapped back” doesn’t mean “made a bunch of lazy assumptions about a poster and showed yourself up”.

CareerChange24 · 17/09/2025 13:04

BriceNobeslovesMurielHeslop · 17/09/2025 13:02

Retirement age is 65, isn’t it? And even if that poster’s age was in any way relevant, posts like that just make you look like an agist arsehole who conversely is getting the piss ripped out of her by someone she considers feeble. I’m 42 and have totally heard of Chicken Licken. You can’t blame her for your ignorance, @CareerChange24 .

Anyway, my Sky Glass was working fine at 6:00 when I got up for work, wouldn’t it be better just to get in touch with them?

So you agree. She was taking the piss. So I clapped back. Done

OP posts:
Arregaithel · 17/09/2025 13:04

Oh dear @CareerChange24 your reply was unwarranted, MNHQ agreed.

@OhNoNotSusan was trying to bring a bit of levity.

It is saddening that your life, currently, is causing such stress/bitchiness.

Hopefully you have other things that "spark joy" though.

CareerChange24 · 17/09/2025 13:02

Floatlikeafeather2 · 17/09/2025 12:58

I was going to give some helpful advice but I don't think I will now. No need for such bitchiness.

But it wasn’t bitchy to me, right? Clearly stressed as I need internet for work and I get comments like that.

OP posts:
BriceNobeslovesMurielHeslop · 17/09/2025 13:02

Retirement age is 65, isn’t it? And even if that poster’s age was in any way relevant, posts like that just make you look like an agist arsehole who conversely is getting the piss ripped out of her by someone she considers feeble. I’m 42 and have totally heard of Chicken Licken. You can’t blame her for your ignorance, @CareerChange24 .

Anyway, my Sky Glass was working fine at 6:00 when I got up for work, wouldn’t it be better just to get in touch with them?

Gladysknightgottogetaholdofmyself · 17/09/2025 13:00

CareerChange24 · 17/09/2025 12:47

I prefer bitchy

Tetchy,bitchy, nippy.
Humour bypass as it was clearly a joke with no malice.

childofthe607080s · 17/09/2025 12:58

We’ll get a new one then

but any company can have a failure and they can’t always fix them right and sometimes it takes more than one go

this is shit happens not a conspiracy

Floatlikeafeather2 · 17/09/2025 12:58

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

I was going to give some helpful advice but I don't think I will now. No need for such bitchiness.

CareerChange24 · 17/09/2025 12:56

childofthe607080s · 17/09/2025 12:54

Downdetector is not fudging it

you have a problem

most of sky customers are not reporting a problem

if this is a repeat problem for you - ask for a router replacement ?

Well lots in my area reported a problem at the same time. Then now it’s ok. So I wouldn’t say I need a new router. I need a new internet supplier

OP posts:
Ginasonabendernow · 17/09/2025 12:56

I really want this to be a long thread

childofthe607080s · 17/09/2025 12:54

Downdetector is not fudging it

you have a problem

most of sky customers are not reporting a problem

if this is a repeat problem for you - ask for a router replacement ?

CareerChange24 · 17/09/2025 12:52

childofthe607080s · 17/09/2025 12:50

I looked on their and it said no more than usual. They fudge it no make up panic that’s it a you problem, not they problem.

OP posts:
childofthe607080s · 17/09/2025 12:50

https://downdetector.co.uk/status/sky/

looks like a blip

CareerChange24 · 17/09/2025 12:47

Jc2001 · 17/09/2025 12:45

Oooo. Tetchy .

I prefer bitchy

OP posts:
Jc2001 · 17/09/2025 12:45

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Oooo. Tetchy .