Active discussions

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Card got declined for online shop

34 replies

Tetchy321 · 12/09/2025 11:49

So we did a supermarket shop online and our card got declined. We regularly transfer money into an account for household things. It’s a supermarket in a small town and so I feel really anxious about the people working in the supermarket thinking we don’t have money and then gossiping about it. We’ll transfer money into the account in time for when they retake the payment but I feel humiliated! Is this an overreaction? Will the packers and people in the supermarket know that it was declined?

OP posts:
Needmorelego · 12/09/2025 11:57

No they won't know.
Or care that much if they did.
Chill 🙂

GleisZwei · 12/09/2025 11:55

I briefly worked in a small supermarket, on the floor and in the cash office, in a small community. Lots of cards were rejected at some point or other, yet I don't recall any of the folk it happened to, nor did I judge them at the time. I do remember one lady putting Fairy back to afford her ciggies - she said: 'Oh, you'll think I'm terrible', or words to that effect. My reply was to reassure her that I wasn't thinking anything of the sort and it's up to her what she buys! I wouldn't worry.

Jackiepumpkinhead · 12/09/2025 11:53

Good grief.

Greyhound98 · 12/09/2025 11:53

Calm down.

Lemsipcoldandflu · 12/09/2025 11:53

R0ckandHardPlace · 12/09/2025 11:52

I’d imagine payments are done centrally and then the orders are sent to the relevant store to prepare. But your reaction is extreme. Cards always bounce for numerous reasons, and nobody bats an eyelid.

This.

kindly OP, this is a very extreme reaction to a very normal issue. Don’t worry about it but call Tesco and sort the payment

xILikeJamx · 12/09/2025 11:52

If your card got declined then you never placed an order and the people who work there will never know about it.

However you probably need therapy to get to the bottom of why you're worried about what strangers who work in a supermarket think about you, not to mention the idea they would ever give you a second thought in the first place.

R0ckandHardPlace · 12/09/2025 11:52

I’d imagine payments are done centrally and then the orders are sent to the relevant store to prepare. But your reaction is extreme. Cards always bounce for numerous reasons, and nobody bats an eyelid.

QforCucumber · 12/09/2025 11:51

Huge overreaction - it happens many times a day, usually many times an hour, no one cares. No one notices and continues about their day.

however I will say - with Tesco it doesn’t automatically retake, I had to call them before when it happened to us and make payment over the phone.

purplecorkheart · 12/09/2025 11:51

I am sure plenty of cards get rejected for all sort of reasons. They probably would not remember two minutes later or assume the Bank froze your card because of suspected fraud etc.

Swipe left for the next trending thread