AIBU? My hair is awful! What do I do?! Pics included….

sorry Op if it’s not what you wanted that’s terrible. It’s a pity they didn’t ask you to fill out a questionnaire or something afterwards. I’d never go back again

When people are so rude to me I like to calmly respond but make them feel guilty, highlighting how they don't know what else was going on in my life. Anything could’ve been going on for you that day. If it was me, I’d complain (send a card) and let them know it’s not the outcome of your hair so much but the fact you were going to a funeral that afternoon (invent someone to make them feel guilty) and you already felt overwhelmed & upset.They need to be more considerate & approach customers with more compassion. Sounds like a shitty experience for you love.x

@forgoodnesssakee You pay your money and take your choice as folk would say. And a fool and their money are easily parted too.
Don't know where in the world you are or what service you're used to.
There's no such thing as a free lunch where I live in UK.

They look good to me - broken up nicely and with some deeper tones. Bright, almost full head blonde is quite dated now - think Holly Willoughby - always has dreadfully yellow block coloured hair which really dates her) (platinum tones excepted) it’s difficult to tell what you were after without a pic. I’m a self taught / on the job highlighting ‘expert’ and in the industry; colouring with bleach and toners has been my go to for years. We all used to bleach our hair to blithery with 60% Peroxide (now banned) to get a Paula Yates bleached blonde. 60% is now banned, but 40% is the next strongest and does the trick. I now use about 20% with powder bleach and just add a couple of highlights where I want them using foils. Going grey now but they lift my hair to a natural blonde. Maybe you just have too many highlights? Again without a picture it’s hard to tell what you were thinking you wanted the final look to be?

Wella Professionals Perfecton by Color Fresh Temporary Hair Colour - 0/8 Pearl
This would help and you can buy and do at home.
Mix 250ml water with 15ml perfecton to take the brassness out

Even as a brunette with undyed hair, I can see those are terrible highlights.

Yes, it was free but it sounds like they were slapdash and awful.

Yes, ideally you would have walked out as soon as he said he had another client at 5pm because it was going to be hurried job in 20 minutes.

However, I have also had that deer caught in headlights frozenness in a hairdresser’s chair and I can see why you went along with it.

I would go back and speak to the manager, not this hairstylist. Even if it was free, they should have done a good job.

😨😨😨

Like someone else leave a review. If his job was counting on it then he shouldn't have been so rude esp as he'd make a mistake with the appt time. It doesn't look that bad but then you know what you usually have done so it's hard to compare.

The stylists behaviour sounds appalling, aside from the work that he carried out he clearly has no customer service skills, I would make a complaint, normally people who are on trial at work behave well, this person seems to be trying to do the opposite

That’s quite simply false. If your hair has been styled by somebody else then it will absolutely sit differently when done yourself. The cuticles won’t necessarily lie the same way, the texture won’t be the same. Nobody’s hair looks exactly the same when styled at home as opposed to a salon.

I feel sorry for you personally. My hair is the one thing I like about myself and gets me out into society and not hiding away.
I had an awful dye job once - I trusted the stylist and couldn’t see the colour developing due to the foil. I felt like a clown after and would only leave the house once I had covered the colour with a brown root touch up spray. I now go to a lovely hairdresser somewhere else.

I think your options are:

• email the salon owner, complain about the treatment, send pictures and ask how they would advise it could be corrected - I would be willing to pay for a toner on the basis that what was done originally was free as long as it wasn’t done by the person you saw the first time. They may offer to sort it, give you advice on what you could try at home instead though.
• go somewhere else and get it fixed, write the taxi off as a bad thing that happened and pay for your hair to be done, just like you would have paid if you had booked a regular appointment.
• try something yourself at home, the issue is this could make it worse or harder to fix.

I’m sad to say that purple shampoo cannot fix everything. Hope you get sorted.

What an awful experience! I would t be impressed either and would be tempted to contact the salon to leave feedback.

My stylist doesn’t use toner on my hair and uses purple shampoo to tone it. Saves me money and it looks great, I think I he leaves it on for 20 minutes. I hope that helps tone the blonde for you.

Well it all sounds a bit odd because if it was a free trial for him to potentially get a job, it’s unlikely that he would have had another client booked in for your 6 minutes of lateness to make a difference. Usually he would only be there for the one trial client. I’m also finding it difficult to believe that he would have been so rude when only trialling for a job even if he is normally a total asshole, and as others have said it did not happen that quickly that you couldn’t have left if you weren’t happy.

Also if it was a trial, presumably someone (I assume a manager) inspected your hair to assess the work he’d done before you left the salon. What did they say when they looked? Did they ask you if you were happy with it?

Anyway if you’re not happy with it, I wouldn’t be expecting them to rectify it for free when it was a free trial. Surely the whole point of a trial is that they are unsure what the standard of work is going to be like, and they are not making any guarantees.

There’s no way you didn’t have a chance to say ‘please stop’ while he was sectioning out your hair and bleaching it. Sorry I think this is your fault for not speaking up (even though he was rude) - you should’ve stopped him.

I don’t think it looks terrible but the stylist was rude and clearly didn’t give you proper attention.

that said you didn’t pay a penny. These threads are filled with people who somehow pay £200+ for bad colour jobs

I’d chalk it up to experience, pay elsewhere to get it fixed and not go back. Leave a (as balanced as you can) review after a day or two when you’ve realised your hair is actually fine you’ve just had a bad experience generally

Honestly, I don't know what other pps are seeing but it's not good. It's not even close to the root and had left a horrible shadow where not enough foils were done. You 100% need a toner at the very minium.

I'd contact the salon and let them know. They will definitely remember you. See what they offer. But at a bare minimum I'd ask for and pay for a toner. The manager/owner will absolutely want to see the work. If this stylist is getting complaints for free work, while not running a fully booked column, turning out shoddy work. I dread to think what disasters thay salon will see.

Just because the service was free does not mean it should have been done poorly. The stylist wanted to show off his skill. He is not a student, fgs. That is the point that should be made to the owner. OP handled everything badly. However, the stylist is the professional and never should have rushed the job if it meant sacrificing the experience and outcome. Both are at fault. But, ultimately the stylist should have sucked it up and done a good job (look at roots not done on the streaks on right side of head/left side in pic) after consenting to do the service with OP late and time spent arguing. I'm guessing OP came across as less than polite and quite insistent which riled up everyone. Not an excuse, but an assessment. Again, OP coulda walked at any point but she consented to sitting there.

Oh bless you! I’d defo be trying to get it rectified, but maybe by going to a different salon

The stylist sounds awful, I'd give him a bad review, his attitude was outrageous.

Your hair doesn't look too bad considering, it is rather stripey though. A decent toner should help.

Call the salon and tell them you want it fixed , if what was done to your hair is an example of a trained colourist’s work he needs to go back to hair school and get more training .
They have a duty to correct it and reiterate that if this is the type of person they hire it reflects very badly on their salon.

I’d probably moan to the salon/owner due to the rudeness of the stylist, but as it was a free model session I wouldn’t expect it to be ‘fixed’ for free.

I think the way it’s parted very flat, as if it’s just brushed straight down is exacerbating the stripes. I think once you’ve brushed it/run your fingers through it so it falls naturally with a bit of movement it will be more blended.

I’d probably tone it with a semi, a few shades lighter than your natural colour to help blend it.

It’s not a disaster, just not quite what you were hoping for… and it was a free model appointment. So I think you can complain re the stylists manner but that’s about it.

Were you really only 6 mins late. There was a lot of backstory and you seemed to text them multiple times. Including about 30 mins before… surely if the traffic was that bad / you hit every red light you wouldn’t have known at that point you were going to be late.

I think if you’re going to be 5 mins late then texting 5 mins before is fine. He was probably cross because he assumed from all your messages you were going to be very late and planned accordingly. You made a big drama about it and so did he

Exactly! That's what I wanted to know! 🩷