AIBU? My hair is awful! What do I do?! Pics included….

I actually think it looks very nice, and it was free! I understand he was rude, so I wouldn't go back again. But I wouldn't complain either, because he's done a good job!

I think your hair looks fine but agree the service was appalling.

It doesn’t look that bad, but if you don’t usually go for the stripey / chunky look, then this would be really disappointing. You could call the salon and ask if they can fix it, but I wouldn’t bother going back there again if that’s how they will treat their clients.

You can try purple shampoo to tone down any brassy colours.

As I said, it’s not that bad, so you could just get it corrected next time you’re due to go to the hairdressers (but I’d go to a different one!) or if it’s really bothering you, you could go to another salon and ask for more foils to even out the gaps / get rid of the stripes

Everyone saying it was on you as a customer to use your words and speak up midway through the appointment must have very low standards of how you should be treated during something like a hair or beauty appointment and must go to some quite coarse places to accept that kind of treatment. A salon visit is meant to make you feel accommodated and comfortable even if you were 10-15 minutes late - it's how they keep you coming back unless you go to a place they cram you in like cattle supercuts.

OP you should complain - he was rude, wasn't courteous to you, made a brassy stringy mess of your highlights and made you feel upset. It's the opposite of everything a stylist should do to you. You would have had better treatment from someone on your street with some leftover bleach and kitchen foil. Don't see it as making him lose out on a job, see it as making sure other people don't have an expensive luxury ruined by someone who can't do his job properly. It's not your place to halt a stylist mid bleach, you assume they know what they're doing by default and he'd already made you feel uncomfortable therefore less likely to speak up. I doubt most people on this thread get their hair done judging some of the responses and if they do I'd never go where THEY go.

Imo alot of people lately shouldn't be in the beauty industry with horror stories I've heard about rudeness and rushed treatments, you'd get better service from a dirty mechanic than alot of the beauty establishments around post covid.

Are people looking at the same photo that I'm looking at? It looks dreadful! Proper early noughties chunky stripes. Go back and complain, it 1000% needs a toner to make it look less brassy.

It looks okay to me, but the lack of courtesy and customer service should stop them from getting the job.

It looks lovely, stop stressing. But it’s true that you get what you pay for.

It doesn’t look fine.

I’d leave a stinging review. Six minutes late and he was rude and hostile? Absolutely no need for that.

And 6 mins late is not late ffs. Salons can't run to precise time when every client has individual needs. What if she got there on time but had to go to the loo for 6 mins?

I had a free colour at a salon who offered this with their trainee stylists. I had auburn hair at the time and left with orange hair. Went back next day, they played it down for some reason - "What seems to be the problem?" which just really annoyed me as it was obvious. Even my roots were 2 shades lighter. They re coloured it, with one of their experienced stylists, free of charge. Even then, she told me how bad and embarassed the trainee felt. As far as I was concerned, how.i felt should be more important and the trainee has to learn to accept responsibility.

Anyway op, I don't agree with many on here - I don't think it looks fine. Any reputable salon would want you to approach them if you're not happy. Free or not, their reputation is priceless. Ask for another stylist to re colour your hair, not the same ignoramus.

It really doesn't.. it's old fashioned, stripey highlights that aren't blended and that I could do.

Just go somewhere else and get it fixed. Never go back to the free salon.

I have adhd so at risk of always running late. From decades of experience - It’s best to wait until your allotted time and then say you are going to be late. That way you know exactly what time you will be there - multiply messages confuse people and they waste time reading them. For example if you have an appt at 4.30pm - text at 4.30pm saying sorry can stuck in traffic but sat nav says I’ll be there in 6 mins

It was free. You got what you pay for. In your case you paid nothing and got a free hairdo which looks OK to me.

You missed your appointment that was on you tbh your attitude probably pissed them off
they should of just turned you away they had another client
it looks fine
I quit simply can’t for one minute believe they section mix bleach and foiled you hair without you being able to ask what they were doing

“Girls what do I do”

You make an appointment with a reputable stylist you have used before and pay for a colour correction, and turn up on time.

I can personally recommend Lee Stafford Hot Shots toners in the interim. FWIW, I have my roots done, highlights and low lights every eight weeks, I have never had a toner put on my hair by a professional, but I did use the Lee Stafford ones after a box colour during Covid and they were great.

Op .. free or otherwise. If your not happy . Leave them feedback. Its no point moaning about it.
You either put up with it , depending on the colour . As if it as bad as you say , purple shampoo won't do anything , and if its not light enough putting a toner on it won't help unless you want to go darker.
Or you write a constructive email to the salon owner stating the facts.

Speak the salon owner and say exactly what you've said here?
But you seriously need to stand up for yourself. Why would you let someone bleach your hair without explaining what you want? Especially when they're being rude to you and in a mood.

I love how people drop things like this without anything further to seem cleverer than everyone without qualifying it.

Purple shampoo mutes the yellow in blonde hair. OP didn't like the yellow tone of her highlights. Hence people recommending purple shampoo.

I think it was a free appointment and therefore you can’t complain…??? What did you expect with a trainee.. I think you’re very brave having highlights by a trainee! You do realise that the risk is it’s not as good as it would be with someone with more experience..?! You seem to treat it like a paid appointment but it isnt! I also think it looks fine! They were shitty but you were late..

Not the best photos OP, but your hair does not look that bad from what I can see. If you’re not happy about your experience/ end result then speak up and ask them to redo it. Otherwise just chalk it up to experience and don’t go back.

I would offer feedback, surely that’s the whole point of him having to do free cuts.

I think it’s fixable but would go elsewhere obviously.