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Plane seats - refused to swap

590 replies

Annoyed321 · 25/08/2025 16:28

please bear with me, I really need to vent but I need advice too.

Holiday with DH, 8 year old DD and 5 year old DS. Our seats were allocated away from each other. Not even on same aisle literally scattered on different parts of the plane. DH books and sorts checking in and I don’t usually get involved. He tried to apparently check in 24 hours before the flight but there was an error (he didn’t tell me), he was unable to check in and was advised online chat to see a member of staff at airport when we were flying, we get to check in on day of flight and lady says she can’t sit us together. I pleaded with her to at least let there be one of us sat with each child, no problem about all 4 of us sitting together.

She said to ask people when we get to the seat if anyone will swap with us. When we got there everyone refused, which I don’t really blame them as they checked in and chose their seats we didn’t or couldn’t.

I got very emotional as my 5 year old was crying about not sitting next to me DH as usual was unbothered and was just standing around looking unfazed. I’m really embarrassed about my reaction but he said it’s fine and I said it’s not fine “I’m not having my kids sat in between strangers”. It wasn’t as dramatic as I’m making out as it was over very quickly as the cabin crew we spoke to on boarding were able to allocate 2 seats together. Myself and my 5 year old took it and DH sat 2 rows In front of DD who was sat inbetween 2 men, DH was also sat between 2 guys so made no difference where I put her.

I was upset the entire flight and kept asking DH to keep an eye on DD, DH kept rolling his eyes and ignoring me. I felt like a bad mother leaving my child sat there with strangers. I feel embarrassed incase anyone videoed me at the start asking/pleading with people to please swap seats to allow me to sit next to my 2 kids. I only asked about 2 people and they avoided eye contact and ignored me, again I get it.

advice: DH is old fashioned (or should say a complete knob) he won’t share the booking details of flight with me as he’s worried I will mess up the booking, like I’m a stupid child! So I need advice please how can I make sure I am sat next to my kids on flight back home? I will need a booking reference I know which I will have to keep asking him for but the holiday was booked via Expedia and I think that’s what messed up when was trying to check in online 24 hours before. How can I check in if flights were booked with Expedia? I will call them if he doesn’t share booking ref but I doubt they will speak to me due to data protection. Any advice please?

Please be kind and don’t make me feel worse than I feel. Can anyone at least relate with me about how upset I was about DD sat alone? I am a survivor of childhood SA so my feelings might be out of place but I also read a news article literally a few days before flight if a 15 year old girl getting assaulted by a fellow passenger during a flight do these things do happen.

OP posts:
fetchacloth · 26/08/2025 22:23

TicklishMintDuck · 26/08/2025 21:01

They refused to swap because they had PAID for their seats. Expecting other people to swap at your convenience is incredibly entitled.

Totally agree with this.

deste · 26/08/2025 22:13

You book in 24 hours before you fly on condition you will accept a seat anywhere, thats because you havent paid to book seats.

RavenhairedRachel · 26/08/2025 22:06

If I had been in the same situation I would have pre booked and paid. In the grand scheme of things it probably wasn't that much. It would have saved tons of stress and anxiety. To be honest to expect people to swap what could have been prevented is unreasonable. Blame the husband put it in the experience drawer and overrule him next time.

Rhayader · 26/08/2025 22:06

Sometimes something is outside of your control and unfortunately in that situation you won’t get any sympathy from others.

I was relocating my family (three DC) to another country and we had our flights (and seats) booked months in advance. A last minute change to the plane type and a seat being out-of-order meant that we all got split up. One of my kids had only just turned 2 and it was a total nightmare to rearrange on the flight.

Doverboy · 26/08/2025 21:54

Don't book through 3rd party vendors, check the price and then book through the airline. While booking, pick your seats. Might cost a bit more but you won't be begging or looking for a hug on social media

FishingForest · 26/08/2025 21:41

Annoyed321 · 25/08/2025 16:35

Thank you! But let’s do one problem at a time 😂 how can I make sure I sit next to my kids. Also should I be really embarrassed how I reacted and pleaded with strangers to let me sit next to my kids? I know I sound crazy but I’m worried incase I got videoed and end up on TikTok!

Worrying about people videoing you is a little over the top, unless you were being an utter arsehole and demanding people move, then anyone with any sense will see you were simply a worried mother.

What are airlines required to do about family seating?
The Civil Aviation Authority (CAA), which regulates aviation safety in the UK, doesn't have any specific rules about seating families together but it does recommend that "the seating of children close by their parents or guardians should be the aim of airline seat allocation for family groups"
.
CAA advises: "Young children and infants who are accompanied by adults should ideally be seated in the same row as the adult. Where this is not possible, child should be separated by no more than 1 seat row from accompanying adults.

https://www.madeformums.com/school-and-family/how-to-sit-families-together-on-a-flight/

little girls sitting next to their mothers on an airplane

How to sit families together on a flight

Which airlines will always sit you next to your children free of charge? How else can you make sure you and your children have seats together on a flight? Here are the key facts – and tips – for getting the plane seats you want

https://www.madeformums.com/school-and-family/how-to-sit-families-together-on-a-flight/

BusyExpert · 26/08/2025 21:35

your husband is a dick, a knob and every other epithet thats been applied here.

of course it was uncomfortable to have your young children sitting away from you but its not he end of the world and you need to get some perspective on it.

More than anything else you need to grow a back bone. If my husband had done this he would be living through the 7 circles of hell if he was not grovelling and apologising and ensuring that the same thing would not happen on the return flights. His "old fashioned views" on what women are capable of would have been disabused before I had even married him.

moomoo1967 · 26/08/2025 21:26

Annoyed321 · 25/08/2025 18:01

I think all the issue happened as we booked via 3rd party. Any one with experience of this? Why are they asking us to come to airport and sort out face to face why not over the phone or online? Sorry for my ranting earlier but DH I know didn’t skimp on the price. This is the cheapest holiday we have ever been on and money is not an issue. He’s never booked 3rd party before. He’s not perfect in anyway but I think I wrongly blamed it on him, apparently it’s a well known issue with the site. I will name the airline when I get home safely!

I always book via a 3rd party and haven't so far had a problem. Thinking it must be one particular airline

moomoo1967 · 26/08/2025 21:22

RimTimTagiDim · 25/08/2025 16:33

Seats are really not your main problem, are they? How can we help you get away from the controlling dick you're married to?

Short of calling the airline and hoping they'll help you, flight locator or not....even Easyjet let you checkin 30 days prior and not the day before. Plus you can book seats earlier than that

Coloursingreydays · 26/08/2025 21:12

What a horrible relationship you have lady. Move away and get your own money. Pay for your tickets!! Oh it was a 3rd party oh 24hrs before. Yes you all are playing it cheap. He was damn happy sitting alone wasn't he? You are just making excuses

ForPlumReader · 26/08/2025 21:04

That must have been so stressful. I think it would have put the kids together, assuming they get on ok. At least neither would be sitting in their own.

TicklishMintDuck · 26/08/2025 21:01

dottiedodah · 26/08/2025 19:49

I'm just shocked at the selfish arseholes refusing to swap seats! WTF I would have swapped in a heartbeat. I.dont think you overreacted at all.

They refused to swap because they had PAID for their seats. Expecting other people to swap at your convenience is incredibly entitled.

TwinklySquid · 26/08/2025 21:00

If he won’t give you the reference details, so you can book seats together, tell him you’ll book new flights.

Pomvit · 26/08/2025 21:00

Check in opens weeks before a flight so he had plenty of time, also pay for seats together it’s not hard

he clearly can’t doing without messing up so don’t see why he is bothered it you messing it up

Marelli · 26/08/2025 20:52

I don't know why everyone says you have to pay to sit with your kids....I have never had to pay to sit with my family, I just ensure I check in online as soon as Check in opens...exactly what you were explaining you (well your husband) was trying to do, though this seems to have been missed by some - you did make it clear & shouldn't have had to explain it again.

Your husband sounds like a controlling a$$ who is dismissive of you & pretty derogatory about you.... But as your primary issue is the sitting with your kids on flights, I'm going to avoid saying anymore about those huge red flags or by telling you one way to ensure you sit with your kids on flights is to leave your husband, then you will be booking your holidays yourself ;) & instead concentrate on what you can do in your current situation - in all honesty not a lot, if your husband as lead passenger won't give you the information you need to do it, other than less honest methods, getting into his emails & getting the info you need or else telling him, "well I couldn't mess it up any more than that flight, & us all sit seperately again, so may as well let me have a go" but something tells me you may not have the sort of relationship that you could say something like that without repercussion???

OnlyMabelInTheBuilding · 26/08/2025 20:45

dottiedodah · 26/08/2025 19:49

I'm just shocked at the selfish arseholes refusing to swap seats! WTF I would have swapped in a heartbeat. I.dont think you overreacted at all.

Selfish arseholes who booked and paid extra for their seats together in advance, unlike OP’s DH?

This is what people hate, families not paying (unlike others) and assuming that they can use emotional blackmail of not splitting a family up to force other people to move. The more entitled people I hear of this, the more I will never move.

MrsWeasley · 26/08/2025 20:45

Would it have worked if you put the girls next to each other ?

Bib1234 · 26/08/2025 20:40

dottiedodah · 26/08/2025 19:49

I'm just shocked at the selfish arseholes refusing to swap seats! WTF I would have swapped in a heartbeat. I.dont think you overreacted at all.

Not selfish arseholes especially when they’ve paid to choose their seats

MadMumOfTwoHorrors · 26/08/2025 20:31

Not helpful to you now, but never leave it until 24 hours before and assume you even can book seats together. If most people have already chosen their seats, there simply might not be any. When we went on holiday in July, I checked in to both flights a whole month before we flew and chose and paid for the seats then. It cost me an extra £8.50 per seat each way and we had a row of 3 and the first one on the next aisle.
Your DP is an arse though and should take responsibility for his mess up!

durezz · 26/08/2025 20:28

I'm so sorry to hear your dilemma. We just got back from Canada with Air Transat and by default we were all put together (family of 6) so I think it depends on the airline. I can't imagine what went through your head on that flight thinking about your daughter between two male strangers. If it was me I would have asked others too if they could be kind enough to help out as I wouldn't want to compromise my children's safety. I'm quite shocked that the staff didn't help you out more. Sorry I can't offer you any advice, but I just hope you have a restful break and you can move past this. Sending love and hugs xx

Intothesunshine · 26/08/2025 20:22

Annoyed321 · 25/08/2025 16:28

please bear with me, I really need to vent but I need advice too.

Holiday with DH, 8 year old DD and 5 year old DS. Our seats were allocated away from each other. Not even on same aisle literally scattered on different parts of the plane. DH books and sorts checking in and I don’t usually get involved. He tried to apparently check in 24 hours before the flight but there was an error (he didn’t tell me), he was unable to check in and was advised online chat to see a member of staff at airport when we were flying, we get to check in on day of flight and lady says she can’t sit us together. I pleaded with her to at least let there be one of us sat with each child, no problem about all 4 of us sitting together.

She said to ask people when we get to the seat if anyone will swap with us. When we got there everyone refused, which I don’t really blame them as they checked in and chose their seats we didn’t or couldn’t.

I got very emotional as my 5 year old was crying about not sitting next to me DH as usual was unbothered and was just standing around looking unfazed. I’m really embarrassed about my reaction but he said it’s fine and I said it’s not fine “I’m not having my kids sat in between strangers”. It wasn’t as dramatic as I’m making out as it was over very quickly as the cabin crew we spoke to on boarding were able to allocate 2 seats together. Myself and my 5 year old took it and DH sat 2 rows In front of DD who was sat inbetween 2 men, DH was also sat between 2 guys so made no difference where I put her.

I was upset the entire flight and kept asking DH to keep an eye on DD, DH kept rolling his eyes and ignoring me. I felt like a bad mother leaving my child sat there with strangers. I feel embarrassed incase anyone videoed me at the start asking/pleading with people to please swap seats to allow me to sit next to my 2 kids. I only asked about 2 people and they avoided eye contact and ignored me, again I get it.

advice: DH is old fashioned (or should say a complete knob) he won’t share the booking details of flight with me as he’s worried I will mess up the booking, like I’m a stupid child! So I need advice please how can I make sure I am sat next to my kids on flight back home? I will need a booking reference I know which I will have to keep asking him for but the holiday was booked via Expedia and I think that’s what messed up when was trying to check in online 24 hours before. How can I check in if flights were booked with Expedia? I will call them if he doesn’t share booking ref but I doubt they will speak to me due to data protection. Any advice please?

Please be kind and don’t make me feel worse than I feel. Can anyone at least relate with me about how upset I was about DD sat alone? I am a survivor of childhood SA so my feelings might be out of place but I also read a news article literally a few days before flight if a 15 year old girl getting assaulted by a fellow passenger during a flight do these things do happen.

Just pay for your seats in advance and don't be so tight £££

Complaining that you couldn't get seats together is your own fault

Livinlife2dafull · 26/08/2025 20:21

Your husband sounds like hard work!!

However I never understand why parents do not book and pay for seat in advance. I always did this.

I would not move either unless someone pays me for the seat I paid for or if the seat is much better. Harsh but it is what it is

Mittleme · 26/08/2025 20:20

The first thing a parent does when booking flights is to ensure family seats together especially with children of that age .
the sitting together is very important I think .
so you are not being unreasonable .
if there are no seats together , then book another flight .
as simple as that

Lauzg90 · 26/08/2025 20:19

dottiedodah · 26/08/2025 19:49

I'm just shocked at the selfish arseholes refusing to swap seats! WTF I would have swapped in a heartbeat. I.dont think you overreacted at all.

I’m intrigued. You’ve spent possibly 100s of pounds to select your parties seats and you would happily give them to someone who decided not to pay that extra cost?

Lauzg90 · 26/08/2025 20:15

I feel for you but your husband was being tight to save a couple of hundred quid. The online check in 24 hours before isn’t really the point. There may have been a couple of seats left together at this point, but they may have already gone. Most people pay for their seats when they book the holiday, you select them then too. So people will have paid a lot for, and chosen their seats maybe a year or more before the flight. The airline will happily take the money of those willing to pay and won’t reserve seats for families that choose not to pay to sit together.
My husband is tight too, but this would be a non-negotiable for me. We would pay for our seats when we booked the holiday or I wouldn’t go. No way would I want to risk my kids sitting alone.
I hope they can sort something out for you but try not to get your hopes up. Could always get some cash and offer to pay someone to move?
Reimburse them the cost of their reserved seat?
Next time make sure you are booking the holiday with him and pay for your seats when booking.