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Plane seats - refused to swap

590 replies

Annoyed321 · 25/08/2025 16:28

please bear with me, I really need to vent but I need advice too.

Holiday with DH, 8 year old DD and 5 year old DS. Our seats were allocated away from each other. Not even on same aisle literally scattered on different parts of the plane. DH books and sorts checking in and I don’t usually get involved. He tried to apparently check in 24 hours before the flight but there was an error (he didn’t tell me), he was unable to check in and was advised online chat to see a member of staff at airport when we were flying, we get to check in on day of flight and lady says she can’t sit us together. I pleaded with her to at least let there be one of us sat with each child, no problem about all 4 of us sitting together.

She said to ask people when we get to the seat if anyone will swap with us. When we got there everyone refused, which I don’t really blame them as they checked in and chose their seats we didn’t or couldn’t.

I got very emotional as my 5 year old was crying about not sitting next to me DH as usual was unbothered and was just standing around looking unfazed. I’m really embarrassed about my reaction but he said it’s fine and I said it’s not fine “I’m not having my kids sat in between strangers”. It wasn’t as dramatic as I’m making out as it was over very quickly as the cabin crew we spoke to on boarding were able to allocate 2 seats together. Myself and my 5 year old took it and DH sat 2 rows In front of DD who was sat inbetween 2 men, DH was also sat between 2 guys so made no difference where I put her.

I was upset the entire flight and kept asking DH to keep an eye on DD, DH kept rolling his eyes and ignoring me. I felt like a bad mother leaving my child sat there with strangers. I feel embarrassed incase anyone videoed me at the start asking/pleading with people to please swap seats to allow me to sit next to my 2 kids. I only asked about 2 people and they avoided eye contact and ignored me, again I get it.

advice: DH is old fashioned (or should say a complete knob) he won’t share the booking details of flight with me as he’s worried I will mess up the booking, like I’m a stupid child! So I need advice please how can I make sure I am sat next to my kids on flight back home? I will need a booking reference I know which I will have to keep asking him for but the holiday was booked via Expedia and I think that’s what messed up when was trying to check in online 24 hours before. How can I check in if flights were booked with Expedia? I will call them if he doesn’t share booking ref but I doubt they will speak to me due to data protection. Any advice please?

Please be kind and don’t make me feel worse than I feel. Can anyone at least relate with me about how upset I was about DD sat alone? I am a survivor of childhood SA so my feelings might be out of place but I also read a news article literally a few days before flight if a 15 year old girl getting assaulted by a fellow passenger during a flight do these things do happen.

OP posts:
carchi · 27/08/2025 07:50

MellowPinkDeer · 25/08/2025 16:40

Just pay the hundreds of pounds to book the seats like the rest of us do.

Exactly. This is what you have to do. If other people are paying extra for booked seats then you can't expect them to move to accommodate those who have not.

Sadworld23 · 27/08/2025 07:44

Sometimessmiling · 26/08/2025 18:02

Your cheeky. Pay for the seats, which you would have if you were so bothered. Stop asking people to help you out. You deserved it but not the husband who sounds awful

You cheeky, rtfp

Sadworld23 · 27/08/2025 07:41

CleanShirt · 25/08/2025 16:38

You can pay for allocated seats at the time of booking, a long time before you try to check in. It wasn't the fault of the other passengers that your husband's a dick.

I didn't get the impression OP was blaming the other passengers

Dugongs · 27/08/2025 07:40

Annoyed321 · 25/08/2025 16:40

I really don’t mind paying and DH has faults but he definitely wouldn’t skimp on paying extra to sit together all other times we have always sat other this has never happened. I was shocked they would actually sit kids away from parents. I genuinely think it was an error on the computer.

Edited

I'm not sure why shocked?! You didn't pay at the time. The tone suggests you expected people to move to accommodate.
Having said that, I'm glad you got it sorted in the end

IcyRedCat · 27/08/2025 07:36

Annoyed321 · 27/08/2025 07:19

Just to update DH went to airport yesterday to sort out. We got seats together for journey back and it cost £20.40. So £5.10 each.

I haven’t read all the messages but some of you were so lovely but as usual there were some really nasty people on here who lack comprehension skills! 100% he’s not chancing anything! Yes he he’s not perfect but for the sake of £20 he didn’t do this on purpose. Yes I’m annoyed he didn’t let me help to sort out but we’re not “chancers” like some if you were making it out. It cost triple that amount just to catch taxi there and back yesterday.

the poster telling me my story is flawed and one minute I’m saying this and next minute saying that like WTF! There are countless people who have posted on HERE same happening with them and unable to book seats in advance! It saddens me how nasty people are in real life. I was genuinely upset looking for an outlet.

Tbh it didn’t help posting here! All it took was a trip to airport to sort out. Anyone in a similar situation please don’t get overwhelmed just call up the airline or 3rd party like we did (no help btw) then go airport.

thank you to the kind people who took time out to respond to me. Have a lovely week x

I'm glad you were able to resolve the issue. Sometimes, I feel sad seeing how unkind people can be, but it's reassuring to know there are genuine individuals like you who choose to be kind. I'm sorry about the unhelpful comments; they don't deserve your energy.

mylovedoesitgood · 27/08/2025 07:35

If it really was a computer error that he couldn’t check in online then all he had to do was contact the airline, explain about the error and that you all wanted to sit together, and pay for the allocated seats.

Annoyed321 · 27/08/2025 07:33

We did what were told! Checking in lady told us to see if anyone will swap! This site is crazy! Are you all okay? It’s a common thing to do. I’m not responding now. Anyone else please feel free to respond on my behalf - I know loads of you been through similar. Goodbye. I won’t be checking now. Once again thank you to this lovely people x

OP posts:
BrightLeader · 27/08/2025 07:30

Still don't think you should have complained about people not wanting to swap seats with you though. Also I agree with others seats should be booked at time of booking tickets to make sure you get them. How lucky are you to only pay tgat small amount for all your booked seats. We have had to pay over half your total amount for one.
The moral here for you is to take over the bookings in future.

Sorry to sound so harsh but you did ask us how we felt & if you didn't want to hear our opinions then you shouldn't post.

ChompandaGrazia · 27/08/2025 07:29

Annoyed321 · 27/08/2025 07:26

@PinkyFlamingo lol

please read my OP, I’m sorry I know you trying to be helpful but it didn’t allow us to! It’s a common problem that I didn’t know about. I’m not responding to people stating the obvious. I know you don’t mean to be but it’s frustrating now. It literally didn’t allow him to a computer error came up! Just google it and you will see it’s a common error.

gosh people does anyone actually read!

Yes it can. You can reserve seats at any time between booking the flight and checking in. This whole thing of online check in not working isn’t what prevented the flights being booked.

Annoyed321 · 27/08/2025 07:26

@PinkyFlamingo lol

please read my OP, I’m sorry I know you trying to be helpful but it didn’t allow us to! It’s a common problem that I didn’t know about. I’m not responding to people stating the obvious. I know you don’t mean to be but it’s frustrating now. It literally didn’t allow him to a computer error came up! Just google it and you will see it’s a common error.

gosh people does anyone actually read!

OP posts:
PinkyFlamingo · 27/08/2025 07:21

Annoyed321 · 25/08/2025 16:43

Sorry I don’t think I’m being clear. We would have been able to choose our seats when we checked in but he couldn’t complete it online. There was an error on the system as it’s booked via 3rd party. He’s done it before and I’ve seen him 24 hours before we check in and choose our seats but this time there was an error which he didn’t tell me about

The seats can be booked when the holiday is booked though. If that had been done there wouldnt have been a problem when you tried to check in. It's completely ridiculous he's refusing to share details with you.

Annoyed321 · 27/08/2025 07:19

Just to update DH went to airport yesterday to sort out. We got seats together for journey back and it cost £20.40. So £5.10 each.

I haven’t read all the messages but some of you were so lovely but as usual there were some really nasty people on here who lack comprehension skills! 100% he’s not chancing anything! Yes he he’s not perfect but for the sake of £20 he didn’t do this on purpose. Yes I’m annoyed he didn’t let me help to sort out but we’re not “chancers” like some if you were making it out. It cost triple that amount just to catch taxi there and back yesterday.

the poster telling me my story is flawed and one minute I’m saying this and next minute saying that like WTF! There are countless people who have posted on HERE same happening with them and unable to book seats in advance! It saddens me how nasty people are in real life. I was genuinely upset looking for an outlet.

Tbh it didn’t help posting here! All it took was a trip to airport to sort out. Anyone in a similar situation please don’t get overwhelmed just call up the airline or 3rd party like we did (no help btw) then go airport.

thank you to the kind people who took time out to respond to me. Have a lovely week x

OP posts:
OnlyMabelInTheBuilding · 27/08/2025 07:19

Doone22 · 27/08/2025 07:14

Instead of you making a fuss when no one swaps get the kids to make a fuss. I can assure you people will swap fast enough if it means they're not sat next to a wailing child.

Entitled adults raise entitled kids.

pollyglot · 27/08/2025 07:17

Doone22 · Today 07:14

Instead of you making a fuss when no one swaps get the kids to make a fuss. I can assure you people will swap fast enough if it means they're not sat next to a wailing child.

I presume you are joking - in very poor taste. If that's how you are raising your kids, to be devious and to manipulate others, then you are seriously lacking in parenting skills.

Doone22 · 27/08/2025 07:14

Instead of you making a fuss when no one swaps get the kids to make a fuss. I can assure you people will swap fast enough if it means they're not sat next to a wailing child.

Skodacool · 27/08/2025 07:09

Annoyed321 · 25/08/2025 16:55

I actually did consider this but they fight a lot!

You’ve been travelling since DD was 4 months old, they should know how to behave themseon a plane.

ilovesooty · 27/08/2025 06:42

woowooz · 26/08/2025 19:52

I think best to ask the cabin crew when you get on as they know who is say sitting alone and wouldn’t mind moving. I’m a very nervous flyer and that’s always worked for me when needing to sit next to husband .

In that case surely one pays to be seated together? No way should you be asking cabin staff to identify a lone traveller (probably a woman) and putting them under pressure to move for you.

Daisythepussycat · 27/08/2025 06:37

I'm amazed it's even legal to sit people away from their kids!

IcyRedCat · 27/08/2025 05:24

Lauzg90 · 26/08/2025 20:19

I’m intrigued. You’ve spent possibly 100s of pounds to select your parties seats and you would happily give them to someone who decided not to pay that extra cost?

Not everyone pays for their seats

FlyMeSomewhere · 27/08/2025 05:03

Unfortunately there are some callous airlines now that will shake you up like a deck of cards if you don't pay to reserve a seat, they are fully expecting families to pay to sit together which is wrong really.

My partner and I take about ten flights year and book then independently which not only can you get a better price but you are dealing direct with the airline rather than an agent that tend to get slopey shoulders if there's an issue with the flight.

Checking in even at the time it opens online won't get you seats together with some of these airlines unless you've paid to reserve seats because they will actively split you up. If you've got young kids, pay to reserve seats ahead of time. For me, I would refuse to allow anyone's child to be sat with me on a plane with no parent nearby, certainly a young child! I'm not a babysitter and it's going to be a faff if god forbid there's an emergency landing and parents are not close by. And yes it's not good having your daughter sat between two strange men at all and the men themselves might have felt really uncomfortable to be put in that situation.

T1Dmama · 27/08/2025 03:26

Annoyed321 · 25/08/2025 16:55

I actually did consider this but they fight a lot!

Let them fight… the adult in the same row might beg you to swap seats 😂

T1Dmama · 27/08/2025 03:24

Annoyed321 · 25/08/2025 16:53

i only found out about the error when he was speaking to the checking in baggage lady (sorry I don’t know the actual term) his exact words were “I tried to check in and select seats and error message said children cannot be allocated seats please speak to ….”. The lady said she’s never heard of this and asked him how he booked.

Sounds more like he forgot to do it and then lied to the lady in check in!

I am actually shocked that any airline thinks it’s acceptable to seat children away from their parents. We flew as a family of 6 when I was younger and they allocated seats so that my mum was with my 2 year old brother, my dad was with me (8) and my 12 & 13 year old siblings were sat further back but together…

I haven’t read all your updates yet so hopefully you’ve sorted this now, but if for some reason you are separated again and no one will swap, I would gently advice the people your children are seated with that they may need to hold a sick bag close by as your child is prone to throwing up and tell them that on the way out he/she spewed all over the gentleman sat next to her…. Or say ‘if he starts to have a panic attack please be aware that he/she occasionally bites … or screams or whatever… I bet all of a sudden the 2 people sat either side of your child suddenly want to swap seats allowing you to then sit with your children 😂

I can’t believe your DH won’t give you the details and allow you to fix his mistakes… I’d be rethinking whether you want to go on holiday with him again!… me and my DD holidayed alone without my DH for several years! BLISS!! Thankfully he’s now my ex!!

MellersSmellers · 26/08/2025 23:39

You'll just have to impress on him to try to check in as soon as it opens, which I expect he'll do given what's happened on the way out.
And Yes, I think most if not all mums would have reacted like you in the same situation. I know I would.
I'm surprised someone didn't offer, but dont overreact about your DD8. I'm sure she was perfectly safe.

MeTooOverHere · 26/08/2025 22:49

pinotnow · 25/08/2025 16:44

I wish people would respond to what the OP actually said - she isn't trying not to pay but her h is controlling and won't sort out the seats together and won't let her do it either.

I don't know what to suggest OP - could you get into his emails if he leaves them logged on on a shared device and do it from there? Sorry if that's not helpful but you're definitely not being UR. Don't worry about what people thought - they don't know you and I'm sure they have forgotten it now. chances are your dc would be fine but I completely understand not wanting them sitting next to strangers just in case they need you.

Your H sounds a total prick.

Agree.

OP I think you should contact the airline NOW via phone if necessary with your booking reference and explain the problem. Get them to get you seats all together. Don't wait and don't rely on your husband who sounds totally clueless.

Once you get home safely - all of you together - you need to start looking seriously at this man. Is he usually this clueless? Or careless re his kids safety?

Witsend25 · 26/08/2025 22:46

Hi, I’m sorry you are having to experience this. I have to say reading your post has confirmed that I was right to feel anxious at the thought of my (ex) husband not booking seats on the plane for him and our two daughters.
long story short, on the process of divorce and I took my daughters away last week to Ibiza for the first time as a single mum. When booking with jet 2 I was given the option to pre book my seats at the time of booking the holiday. This was not negotiable. I was not prepared to risk turning up at the airport and have no seats together. My daughters are 11 and 14 and the thought of us being separated would’ve tipped me over the edge. So I paid the £66 fee to select the seats for both journeys. We had 3 seats in a row both ways.

My ex husband however has just taken the girls away and he was refusing to pay the money to reserve the seats. I had to change the week of my holiday to make sure I had seats available. If I went the week later there were only single seats left.

I explained to him that it was so important to make sure this was sorted but he was fully prepared to turn up and chance it.
He listened to me in the end and I will be sharing your list with him when he’s home because it’s proved that there is no guarantee that they will sit children with parents.

I will also add that my ex has always had full control over booking holidays, managing finances etc. always made me feel like I was incapable. I literally booked everything myself and had the best holiday ever. Us mums are capable of far more than we think.
It sounds like you have so much to sort out after your holiday. Know your worth and be the best role model to your children. They care watching. I’m slowly rebuilding my life (after being together 22 years)
I realised that on previous holidays I was having to deal with a third child. My holiday with me and the girls was pure bliss. I could be me. I was free and at peace.

All the best xx