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Plane seats - refused to swap

590 replies

Annoyed321 · 25/08/2025 16:28

please bear with me, I really need to vent but I need advice too.

Holiday with DH, 8 year old DD and 5 year old DS. Our seats were allocated away from each other. Not even on same aisle literally scattered on different parts of the plane. DH books and sorts checking in and I don’t usually get involved. He tried to apparently check in 24 hours before the flight but there was an error (he didn’t tell me), he was unable to check in and was advised online chat to see a member of staff at airport when we were flying, we get to check in on day of flight and lady says she can’t sit us together. I pleaded with her to at least let there be one of us sat with each child, no problem about all 4 of us sitting together.

She said to ask people when we get to the seat if anyone will swap with us. When we got there everyone refused, which I don’t really blame them as they checked in and chose their seats we didn’t or couldn’t.

I got very emotional as my 5 year old was crying about not sitting next to me DH as usual was unbothered and was just standing around looking unfazed. I’m really embarrassed about my reaction but he said it’s fine and I said it’s not fine “I’m not having my kids sat in between strangers”. It wasn’t as dramatic as I’m making out as it was over very quickly as the cabin crew we spoke to on boarding were able to allocate 2 seats together. Myself and my 5 year old took it and DH sat 2 rows In front of DD who was sat inbetween 2 men, DH was also sat between 2 guys so made no difference where I put her.

I was upset the entire flight and kept asking DH to keep an eye on DD, DH kept rolling his eyes and ignoring me. I felt like a bad mother leaving my child sat there with strangers. I feel embarrassed incase anyone videoed me at the start asking/pleading with people to please swap seats to allow me to sit next to my 2 kids. I only asked about 2 people and they avoided eye contact and ignored me, again I get it.

advice: DH is old fashioned (or should say a complete knob) he won’t share the booking details of flight with me as he’s worried I will mess up the booking, like I’m a stupid child! So I need advice please how can I make sure I am sat next to my kids on flight back home? I will need a booking reference I know which I will have to keep asking him for but the holiday was booked via Expedia and I think that’s what messed up when was trying to check in online 24 hours before. How can I check in if flights were booked with Expedia? I will call them if he doesn’t share booking ref but I doubt they will speak to me due to data protection. Any advice please?

Please be kind and don’t make me feel worse than I feel. Can anyone at least relate with me about how upset I was about DD sat alone? I am a survivor of childhood SA so my feelings might be out of place but I also read a news article literally a few days before flight if a 15 year old girl getting assaulted by a fellow passenger during a flight do these things do happen.

OP posts:
FKAT · 25/08/2025 16:58

I'm ignoring the DH issue

It's pretty easy to find out a flight if you know the airline, day and airport. You then look up their seating policy online. I'm surprised that any airline YES EVEN RYANAIR would let 5 and 8 year olds sit away from their parents. I flew BA last month and did not reserve seats (not that bothered about paying £200 to sit next to my sleeping teen sons for 2 hours) but we were all in the same row on both legs. BA policy is to always sit under 12s next to at least one adult on the booking.

MoreHairyThanScary · 25/08/2025 16:57

You can probably check in now depending on the airline you are travelling with, easyjet for instance opens check-in about a month before the flight. When my kids were little I made sure I checked in for any flight on the date it opened.

MissScarletInTheBallroom · 25/08/2025 16:57

Where does your twat of a husband get off telling you he won't give you the details of the return flight in case you fuck it up when he is the one who fucked up the outbound flight?

He's proven he's capable of getting it wrong, you haven't.

Annoyed321 · 25/08/2025 16:57

JadeSeahorse · 25/08/2025 16:55

Same here.

I tried to offer some constructive advice, as a retired senior travel executive, and my message has also been hidden. 😳

I did mention one airline but have seen same referred to many, many times on Mnet so don't see what the issue is.

Sorry to hear this. Hopefully your message will appear back soon. I’ll take a read when it does. Thank you

OP posts:
ThePure · 25/08/2025 16:57

It is definitely a change in recent years and especially on budget airlines (I’ve had it on Jet2 as well as Ryanair). You used to always choose seats at check in (I’m old enough to remember when there was no online option!) and they would move things around to seat kids with their parents but now they have realised that it’s yet another ‘extra’ they can charge for that used to be included along with food and luggage. Now the option to choose your seats is there at booking and although you can decline and have random seats for cheaper you wouldn’t do it if it mattered ie with kids. This has led to a lot harder culture where people are a whole lot less amenable to swopping than they were as they assume people are pulling a fast one and trying to get something they didn’t pay for.

smallpinecone · 25/08/2025 16:57

Your DH fucked up and should have the good grace to admit it. I’d be furious with him. But it’s really not fair to plead with people to swap seats to accommodate you. It’s not their problem.

watchingplanesicantafford · 25/08/2025 16:56

Annoyed321 · 25/08/2025 16:53

i only found out about the error when he was speaking to the checking in baggage lady (sorry I don’t know the actual term) his exact words were “I tried to check in and select seats and error message said children cannot be allocated seats please speak to ….”. The lady said she’s never heard of this and asked him how he booked.

So he's lying about that as well then. No wonder he won't let you see the booking details.

Annoyed321 · 25/08/2025 16:56

tinyspiny · 25/08/2025 16:56

I’ve very little sympathy with you being sat separately as you need to book seats in advance not hope to sit together at check in 24 hrs before when all that is left are seats that less miserly people haven’t booked . WRT your husband , you picked him , you had 2 kids with him and it’s up to you if you wish to put up with his behaviour , I wouldn’t .

lol!😂 are you my MIL

OP posts:
TickyandTacky · 25/08/2025 16:56

dogcatkitten · 25/08/2025 16:53

Couldn't the two children have sat together and you sat between the two men?

This is what I would have thought.

tinyspiny · 25/08/2025 16:56

I’ve very little sympathy with you being sat separately as you need to book seats in advance not hope to sit together at check in 24 hrs before when all that is left are seats that less miserly people haven’t booked . WRT your husband , you picked him , you had 2 kids with him and it’s up to you if you wish to put up with his behaviour , I wouldn’t .

80smonster · 25/08/2025 16:55

That’s a strange story tbh, I picked random allocation (which is free) for DH and I, using expedia, but booking across two airlines: Tui and Easyjet, London - Greece. Both airlines separately prompted us to check in days before the flights were due, which I did as prompted. The check in prompt would be in OP’s husbands email for sure, so all you need to do to ensure you’re allocated together is retrieve this email and check in asap when you receive it. If you do this you shouldn’t have to pay for allocation.

JadeSeahorse · 25/08/2025 16:55

Annoyed321 · 25/08/2025 16:49

Not sure why my reply has been hidden! I only thanked the poster and said I will contact the company, maybe as I mentioned the company/airline.

Same here.

I tried to offer some constructive advice, as a retired senior travel executive, and my message has also been hidden. 😳

I did mention one airline but have seen same referred to many, many times on Mnet so don't see what the issue is.

RentalWoesNotFun · 25/08/2025 16:55

I’d want into his phone to see what’s going on.

Can you watch him put his passcode in or hold the phone to his face or finger when he’s asleep? If he doesnt like it then he shouldn’t have been such an ignorant prick and paid the money. He likely thought someone would switch and Hes save £50 or something. Clearly not. Prick.

Planes do sometimes have issues and in the event of a fire or something youll be trying to run in the opposite direction to those leaving to gwt to dc and causing problems or get trampled. It’s madness.

It really isn’t good enough. We need some kind of law that says under x age must be sat next to a parent.

Annoyed321 · 25/08/2025 16:55

dogcatkitten · 25/08/2025 16:53

Couldn't the two children have sat together and you sat between the two men?

I actually did consider this but they fight a lot!

OP posts:
PeloMom · 25/08/2025 16:53

Do you have your boarding pass still? It would have a ticket number and you can go from there. Alternatively, tell him you don’t want to end up in the same situation so please give the ref number ( Expedia will be different from the airline but is buried somewhere in emails although if you have the Expedia one you may be able to see it there too). Don’t back out- what do you think will happen if you insist?

dogcatkitten · 25/08/2025 16:53

Couldn't the two children have sat together and you sat between the two men?

Annoyed321 · 25/08/2025 16:53

SchrodingersParrot · 25/08/2025 16:51

OP, do you know what the "error" was? Can you ask your H exactly what happened? Maybe phrase it along the lines of "What do we need to do to make sure it won't happen again on the way home?"

If he's telling the truth, then there's no reason for him not come clean about it. But if he's at all cagey about telling you, that sounds like a red flag.

i only found out about the error when he was speaking to the checking in baggage lady (sorry I don’t know the actual term) his exact words were “I tried to check in and select seats and error message said children cannot be allocated seats please speak to ….”. The lady said she’s never heard of this and asked him how he booked.

OP posts:
KrisAkabusi · 25/08/2025 16:53

seasid · 25/08/2025 16:49

This is actually disgusting. I don’t fly, so I was under the impression that minors automatically get seated next to their adult they’re flying with. I’m actually baffled that it’s not the case and this happens.

The guidance (not a rule) is that minors have to be adjacent to the travelling adult. Adjacent does NOT mean beside. It can be across the aisle or one row forward or back.

Maray1967 · 25/08/2025 16:53

RimTimTagiDim · 25/08/2025 16:33

Seats are really not your main problem, are they? How can we help you get away from the controlling dick you're married to?

This!!! There is no way I would let my H book flights ever again after screwing up so badly. I would have been incandescent with rage at him if my 8 year old had to sit between two blokes. What the bloody hell?!! And he thinks you can’t be trusted to book flights?!!

Tell him now. I will never again set foot on a plane unless I have booked the flight and reserved the seats.

legoplaybook · 25/08/2025 16:51

Onthebusses · 25/08/2025 16:45

Use a travel agent.

What, now? How is a travel agent going to get her the details of her DH's booking??

SchrodingersParrot · 25/08/2025 16:51

OP, do you know what the "error" was? Can you ask your H exactly what happened? Maybe phrase it along the lines of "What do we need to do to make sure it won't happen again on the way home?"

If he's telling the truth, then there's no reason for him not come clean about it. But if he's at all cagey about telling you, that sounds like a red flag.

bumbaloo · 25/08/2025 16:50

Your dh isn’t old fashioned. Like you say. Yes being a knob.

the irony that he’s worried you will mess up the booking when he couldn’t even figure out how to deject seats. If it didn’t work he should have logged out and tried again. And then contacted the airline directly. And why were sears not booked when booking?

Readyforslippers · 25/08/2025 16:50

Two parts to this.
Firstly, your dh chose not to pay and waited for the 24h before check in, which went wrong. Even if it hadn't gone wrong there may not have been seats available as most people who want to sit together now choose and pay for seats at the time of booking.
Secondly, you can't book seats together in advance unless your dh does it through the booking. He will need to select and pay for seats together for your return journey (if there are any left), this is because he will be marked as the lead passenger and so only he can make amendments to the original booking.

Mama2many73 · 25/08/2025 16:50

CleanShirt · 25/08/2025 16:38

You can pay for allocated seats at the time of booking, a long time before you try to check in. It wasn't the fault of the other passengers that your husband's a dick.

Yep! This is what we do! Im normally with the kids, DH across the aisle. Costs more but keeps us together.

JadeSeahorse · 25/08/2025 16:49

Which airline are you flying with OP?

Your post sounds like it may be Ryanair who will hardly ever seat you together if you don't pay in advance and those who don't pay are usually allocated middle seats well away from the other passengers on the same booking reference. ☹️
(Although they normally charge a huge amount per passenger at the airport if you haven't checked in online and printed off your boarding passes unless things have changed in recent years.)

If it is Ryanair/whichever airline really you need to tell DH to prepay for seats for the return flight online asap otherwise chances are very high that you will have the same scenario upon your return. ☹️

To prepay for seats/check in online he needs the airline booking reference and not an Expedia generated reference. The airline reference should be shown on your paperwork.

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