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Plane seats - refused to swap

590 replies

Annoyed321 · 25/08/2025 16:28

please bear with me, I really need to vent but I need advice too.

Holiday with DH, 8 year old DD and 5 year old DS. Our seats were allocated away from each other. Not even on same aisle literally scattered on different parts of the plane. DH books and sorts checking in and I don’t usually get involved. He tried to apparently check in 24 hours before the flight but there was an error (he didn’t tell me), he was unable to check in and was advised online chat to see a member of staff at airport when we were flying, we get to check in on day of flight and lady says she can’t sit us together. I pleaded with her to at least let there be one of us sat with each child, no problem about all 4 of us sitting together.

She said to ask people when we get to the seat if anyone will swap with us. When we got there everyone refused, which I don’t really blame them as they checked in and chose their seats we didn’t or couldn’t.

I got very emotional as my 5 year old was crying about not sitting next to me DH as usual was unbothered and was just standing around looking unfazed. I’m really embarrassed about my reaction but he said it’s fine and I said it’s not fine “I’m not having my kids sat in between strangers”. It wasn’t as dramatic as I’m making out as it was over very quickly as the cabin crew we spoke to on boarding were able to allocate 2 seats together. Myself and my 5 year old took it and DH sat 2 rows In front of DD who was sat inbetween 2 men, DH was also sat between 2 guys so made no difference where I put her.

I was upset the entire flight and kept asking DH to keep an eye on DD, DH kept rolling his eyes and ignoring me. I felt like a bad mother leaving my child sat there with strangers. I feel embarrassed incase anyone videoed me at the start asking/pleading with people to please swap seats to allow me to sit next to my 2 kids. I only asked about 2 people and they avoided eye contact and ignored me, again I get it.

advice: DH is old fashioned (or should say a complete knob) he won’t share the booking details of flight with me as he’s worried I will mess up the booking, like I’m a stupid child! So I need advice please how can I make sure I am sat next to my kids on flight back home? I will need a booking reference I know which I will have to keep asking him for but the holiday was booked via Expedia and I think that’s what messed up when was trying to check in online 24 hours before. How can I check in if flights were booked with Expedia? I will call them if he doesn’t share booking ref but I doubt they will speak to me due to data protection. Any advice please?

Please be kind and don’t make me feel worse than I feel. Can anyone at least relate with me about how upset I was about DD sat alone? I am a survivor of childhood SA so my feelings might be out of place but I also read a news article literally a few days before flight if a 15 year old girl getting assaulted by a fellow passenger during a flight do these things do happen.

OP posts:
bumbaloo · 25/08/2025 22:12

Overnightoatsareyummy · 25/08/2025 20:53

You can be moved by the airline as it is their duty to keep young families together for safety reasons. If you paid for your particular seat then the airline can put you in a comparable seat or refund you. But you are all high and mighty if you think you are untouchable even if you have paid for your particular seat.

Yes yes if an airline insisted but they don’t insist for frivolous reasons. Like disorganised or cheap parents who haven’t booked seats

Cosyblankets · 25/08/2025 21:45

Overnightoatsareyummy · 25/08/2025 20:53

You can be moved by the airline as it is their duty to keep young families together for safety reasons. If you paid for your particular seat then the airline can put you in a comparable seat or refund you. But you are all high and mighty if you think you are untouchable even if you have paid for your particular seat.

No one is being high and mighty and of course I'd have to move if the airline said so.

My point is they could have booked (well the controlling husband could have booked) the seats when they booked the trip. Just like it looks like the majority of the other passengers did.... hence the lack of seats together. I factor it in to the cost of my holiday. Just like the taxi from the airport or the airport parking or the checked in bag.

BashfulClam · 25/08/2025 21:43

Overnightoatsareyummy · 25/08/2025 21:41

Fair enough, but you couldn’t blame the crew for asking you if you choose not to wear a badge. The crew will just ask someone else instead if they couldn’t work around your disability. Obviously it doesn’t work like that as in forcing you to move if that’s what you are thinking from these threads.

Edited

I doubt they could work around it and they really don’t want the hassle if I get injured. I’m sick of people assuming I’m ‘fine’ because I ‘don’t look disabled’. I’m not marking myself out with a lanyard as it’s nobody else’s business.

Overnightoatsareyummy · 25/08/2025 21:41

BashfulClam · 25/08/2025 21:39

Yep I don’t wear one but I need a companion to assist me with certain things. If I was asked I’d say I paid for it, if the flight crew asked I’d tell them my disability and ask what their process was for dealing with it.

Fair enough, but you couldn’t blame the crew for asking you if you choose not to wear a badge. The crew will just ask someone else instead if they couldn’t work around your disability. Obviously it doesn’t work like that as in forcing you to move if that’s what you are thinking from these threads.

BashfulClam · 25/08/2025 21:39

CoreyTaylorsbiggestfan · 25/08/2025 21:08

Not everyone with an invisible illness wears a sunflower lanyard. The thought of wearing one makes my husband feel exposed and uncomfortable. That’s why we pay for seats together. If he has a seizure I deal with it, no one else needs to know! Especially if it’s partial seizures etc.

Yep I don’t wear one but I need a companion to assist me with certain things. If I was asked I’d say I paid for it, if the flight crew asked I’d tell them my disability and ask what their process was for dealing with it.

LMichelleFxx · 25/08/2025 21:19

It’s a flight during the summer holidays where most on board will have children they want to sit by.

I accept that most of the time you may get lucky, but it’s worth noting that seating a child next to an adult can also be in the row in front of or behind.

I get booking seats can push up the cost if the flight, but from my perspective it’s a non-negotiable.

Learn your lesson and make sure your husband books the seats together next time.

Wandsworthmum88 · 25/08/2025 21:09

Most airlines ensure that younger children (usually under 12) are sat with an adult even if you do not book the seats. Check what the airline's policy is.

CoreyTaylorsbiggestfan · 25/08/2025 21:08

Overnightoatsareyummy · 25/08/2025 19:08

Absolutely not true. I am
the first to jump seats for an elderly person or
aomeone with visual disabilities. It doesn’t seem you are aware that people with invisible disabilities wear lanyards now.
so spare the lecture please. I also can ask them kindly first if there was a particular reason for them to be seated there. 9 times out of 10, most individuals I have come across have been kind and courteous to the point they help us with our bags or try to entertain the kids.
Im guessing you are the other 1 in 10!!! Presuming you have never travelled woth young children and don’t understand the complexities of it.
But saying all that, I usually travel business or pick my seats wisely.

Edited

Not everyone with an invisible illness wears a sunflower lanyard. The thought of wearing one makes my husband feel exposed and uncomfortable. That’s why we pay for seats together. If he has a seizure I deal with it, no one else needs to know! Especially if it’s partial seizures etc.

Overnightoatsareyummy · 25/08/2025 21:04

mylovedoesitgood · 25/08/2025 20:58

They can do this, but let’s face it, it rarely happens. Probably because they don’t want to risk any hassle before take off. Much more common is cheap or disorganised parents asking other passengers to swap seats.

You would be surprised it happens more than you think. On some non budget airlines this practice is common on busy flights at half term. It is nothing to do with being cheap or disorganised. More often these people are swapped to comparable seats which most people accept.

mylovedoesitgood · 25/08/2025 20:58

Overnightoatsareyummy · 25/08/2025 20:53

You can be moved by the airline as it is their duty to keep young families together for safety reasons. If you paid for your particular seat then the airline can put you in a comparable seat or refund you. But you are all high and mighty if you think you are untouchable even if you have paid for your particular seat.

They can do this, but let’s face it, it rarely happens. Probably because they don’t want to risk any hassle before take off. Much more common is cheap or disorganised parents asking other passengers to swap seats.

KrisAkabusi · 25/08/2025 20:57

Overnightoatsareyummy · 25/08/2025 19:39

Who says I didn’t pay for my seat. I don’t fly budget airlines so all our seats are equal dear. So in these situations, these people are just rude.

But people in the same party only tend to get separated on budget airlines. People only try to save money by not paying for seat selection on budget airlines. So there is no equivalent of your hypothetical train passenger on your flights, so nobody needs to move. So what you're saying still doesn't make sense! Darling.

Overnightoatsareyummy · 25/08/2025 20:53

Cosyblankets · 25/08/2025 20:45

My reason would be simply that i had paid for it.

I need an aisle. If you want me to swap for another aisle seat that's fine but not a chance am I sitting in the middle seat when i had the foresight to pay for what i want.
We're going away soon and I've booked aisle seats for both of us. I don't care if we're not across from each other as we'll likely have headphones on but I've paid because that's my preference.

If I can pay so can they

You can be moved by the airline as it is their duty to keep young families together for safety reasons. If you paid for your particular seat then the airline can put you in a comparable seat or refund you. But you are all high and mighty if you think you are untouchable even if you have paid for your particular seat.

Cosyblankets · 25/08/2025 20:45

Gabbycat245 · 25/08/2025 19:22

Apparently overnightoats thinks anyone without kids should write off their loss because it makes "no difference" to them - and hell, if they're not wearing a sunflower lanyard they also expect the other person to disclose their private medical information!

If they asked me if there was a reason to sit in my sit (as they stated they would) I'd simply reply yes!

My reason would be simply that i had paid for it.

I need an aisle. If you want me to swap for another aisle seat that's fine but not a chance am I sitting in the middle seat when i had the foresight to pay for what i want.
We're going away soon and I've booked aisle seats for both of us. I don't care if we're not across from each other as we'll likely have headphones on but I've paid because that's my preference.

If I can pay so can they

Overnightoatsareyummy · 25/08/2025 20:43

ParmaVioletTea · 25/08/2025 20:24

Well obviously you are not the target audience here. It’s childless single people travelling that it makes no real difference to if it’s 20D or 24D, whereas to young families this would cause separating them.

Well, as a member of your "target audience" @Overnightoatsareyummy, I like to sit where I have chosen & paid for. If you haven't, that's your issue not mine. Thank goodness, I fly Business class mostly, so don't have to deal with entitled cheapskates. Even though I'm one of those awful childless people whose comfort is of no account, according to you.

Thank goodness I fly business and First class too. But you know airlines can move you in these seats too if they need to….

Sussexswain · 25/08/2025 20:32

SabrinaThwaite · 25/08/2025 19:53

EasyJet’s online check-in opens 30 days before the flight.

I know 🤦‍♀️ have asked for my post to be deleted

Ponoka7 · 25/08/2025 20:32

@ParmaVioletTea not all seats are an extra cost and sometimes they are only £5-£10.
It becomes everyone's issue if there are crying children all the way, because they are sat away from a parent.
When the Japanese aircraft caught fire, everyone only survived because the Japanese follow orders, but also because the airline sit families together.

Ponoka7 · 25/08/2025 20:26

Cynic17 · 25/08/2025 18:21

OP, in probably the last 15 to 20 years of "budget" airlines I have always booked and paid for my allocated seats at the time of booking the fliight/holiday. Why on earth don't you and your husband do this? Yes, the price is shown separately, but you know it's part of the cost of the trip, so just suck it up, ie Flight £500 plus Seat reservation £25 = £525....this is what your trip actually costs!
I really have no sympathy with people who can afford a foreign holiday, but still persist in trying to cut corners.

As said you can't always choose your seats at the time of booking. My DD was travelling from Liverpool to Dublin, then onto Chicago. I had to phone the airline directly, quite close to travel, to book seats. Because it's third party.
I booked last minute to go to Alicante for a four day break, I booked seats that you didn't have to pay for. On the way back the airline had separated a family. Even though they'd checked in weeks ago and the seat next to mine was empty, then the aisle seat occupied by a person on their own. We both swapped, after realising what was going on, but why the airline couldn't have easily sorted it out, is anyone's guess.

ParmaVioletTea · 25/08/2025 20:24

Well obviously you are not the target audience here. It’s childless single people travelling that it makes no real difference to if it’s 20D or 24D, whereas to young families this would cause separating them.

Well, as a member of your "target audience" @Overnightoatsareyummy, I like to sit where I have chosen & paid for. If you haven't, that's your issue not mine. Thank goodness, I fly Business class mostly, so don't have to deal with entitled cheapskates. Even though I'm one of those awful childless people whose comfort is of no account, according to you.

Gabbycat245 · 25/08/2025 20:20

Overnightoatsareyummy · 25/08/2025 19:39

Who says I didn’t pay for my seat. I don’t fly budget airlines so all our seats are equal dear. So in these situations, these people are just rude.

I think you should take a look in the mirror. I see you haven't bothered to reply to me because you got it horribly and completely wrong 😂

SabrinaThwaite · 25/08/2025 19:53

Sussexswain · 25/08/2025 18:42

Not for a specific airline that starts with E and J and is orange… it’s 7 days

EasyJet’s online check-in opens 30 days before the flight.

Overnightoatsareyummy · 25/08/2025 19:39

KrisAkabusi · 25/08/2025 19:25

It's not the same at all. Because in your train situation, I haven't paid £50 extra for my seat that I now must forfeit. And the pregnant person hasn't made a deliberate choice not to pay for a seat, but will instead expect someone else to move at a direct cost to themselves! I have no problem moving in any of your train examples, but the sense of entitlement to expect someone to give up something they have paid extra for on a plane because you didn't, is ridiculous.

Who says I didn’t pay for my seat. I don’t fly budget airlines so all our seats are equal dear. So in these situations, these people are just rude.

Twinkylightsg · 25/08/2025 19:39

teksquad · 25/08/2025 18:17

Id happily swap to an equivalent seat. But if ive paid for an aisle seat (becasue im claustrophobic) theres absolutely no way id swap for a middle or window seat.

I wouldn't expect anyone who has paid to swap. I was just saying when I flew recently I didn't prepay for seats but the children were sat next to me. Also I do think if there are children on the flight they should be sitting next to their adult or near them (same row) but that really is up to the booking system. But I wouldn't expect the flight to have a young girl sit between two men. They always moved me on flights when I flew alone when I was younger (even though then I didn't understand the problem!)

SabrinaThwaite · 25/08/2025 19:34

teksquad · 25/08/2025 18:12

thats check in policy though, not pay for seats which you can do at booking time (they arent going to stop you spending more).

@teksquad Yes, you can pay for seats at booking or at any time up to check-in.

My point was that check-in only opens 24 hrs before the flight, and if you read the Ts & Cs your seat choice isn’t guaranteed.

KrisAkabusi · 25/08/2025 19:25

Overnightoatsareyummy · 25/08/2025 18:55

Exactly. It’s social etiquette. Like moving seats for a pregnant or disabled person ir mum with a pram on a train. You move to make all
passwngers lives easier. Unless the single person would prefer to be in the middle of a crying toddler who can’t equalise or have my elbows in their face while I breastfeed, fine by me! It’s of no benefit to them, meanwhile a young family is struggling. But if you are
one of those rude people I hope you enjoy your journey!

It's not the same at all. Because in your train situation, I haven't paid £50 extra for my seat that I now must forfeit. And the pregnant person hasn't made a deliberate choice not to pay for a seat, but will instead expect someone else to move at a direct cost to themselves! I have no problem moving in any of your train examples, but the sense of entitlement to expect someone to give up something they have paid extra for on a plane because you didn't, is ridiculous.

Gabbycat245 · 25/08/2025 19:22

Alexandra2001 · 25/08/2025 19:19

Uh? Easyjet charged me £50 pp per flight, so £200 to chose seats for me and my dd.
These things aren't free, why exactly should i move for someone who is a cheapskate?

The £200 was almost twice the cost of the flights

Apparently overnightoats thinks anyone without kids should write off their loss because it makes "no difference" to them - and hell, if they're not wearing a sunflower lanyard they also expect the other person to disclose their private medical information!

If they asked me if there was a reason to sit in my sit (as they stated they would) I'd simply reply yes!

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