Are all my photos about to be deleted???

Scam

Just fannying about. I could see it was a troll from the first post and genuinely baffled at how many people kept answering the OP and the subsequent posts. I can smell these a mile off and have reported so many.

If this isn’t genuine, I don’t understand what the OP gets from it?

These addresses should / could help you:

But don’t click on links from random people, type them in yourself / search them etc

e.g. search for “manage my Samsung cloud”, “manage my Google storage” etc

support.samsungcloud.com

one.google.com/storage
photos.google.com

Came on to say the same 🙄

Anyone care to explain?

Several of you seem to know who it is.

If I’ve fallen for a troll post, oh well, it says more about them than me trying to help someone 🤷🏻‍♀️

It maybe a scam, but it is really important for you to have multiple backups of things you really want to keep. For example we have photo storage on our main computer and a backup drive. If you don't have a computer you can get large storage drives which plug into phones that you could backup your photos onto.

From past experience it's never a good idea to just have one copy of digital files that are important.

For example companies always have 3 backups of data. If you accidentally deleted something at work they can normally restore it for you.

Girls? I’m pretty sure we’re all grown women.

Oh thank god I thought it was just me!

ok, should have read the full thread. How bored must you have been 😂

The thing to think about due to you having ‘value’ in your photos is “what if they get lost?”

In theory you already have two copies, the original photo held locally on your device and the uploaded cloud backup
Depending on settings older local copies may have become lower resolution ‘previews’ of the images

For those that are important to you consider some alternatives.
You can download to a drive, USB stick, even CD or DVD - depending on what equipment you have - but note that something could happen to them
Another option is to add alternative clouds, which can be enabled to automatically upload to multiple sources

If you are on an Apple device then your default would be iCloud and if on an Android then Google drive would be the default
Other options could be Microsoft OneDrive
All of these have a free level and payable upgrades

If you have specific images that you want to preserve then you can email them to yourself (noting that would take some space from your space allowance on your email provider -
and could be in the same cloud provision)

Honestly! And people on MN fall for this kind of thread every time!

I've had it too.

When I've genuinely got close to maxing out my storage, I've had emails to let me know well in advance of it actually happening.
The chances are your storage is with apple, google or samsung (or another big name), and that email is definitely not from any of them.

Its a scam. I get these emails all the time.

Hopefully someone here with a Samsung can explain how to check your storage.

@MontyStrikesAgain you really aren’t as funny as you imagine you are. 1/10 ‘Must try harder’

Your email address will have been sold on from disreputable companies and it’s been included in a blanket run of thousands of emails automatically generated and sent. Even if only one person responds, they have enough out of that. Block the sender and delete the email.
Also consider creating a new email address and use that going forwards.

Similar messages can be genuine (but in this case is a scam)

My mother has had the genuine message a few times on her account, she has put down her iPad setting off a video recording of the table etc, resulting in hours of black videos being uploaded to her cloud backup

These are fixed by logging into the cloud, sorting by size and deleting all the giant videos of nothing

Genuine notices tell you that your storage is full and you cannot upload any more until you clear it out or buy more storage

No one knows who they are except them, just horrible scammers.

They don’t know who you are. They have found your email address somewhere or used software to repeatedly generate possible email addresses and email them all at once and got lucky that yours was a real address.

They hope to find people like you who don’t immediately realise it’s a scam, so they can relieve you of your money!

Both myself and my husband have had the exact same email this week. Just delete it.

If you have photos stored on your phone and therefore in ‘the cloud’, you can go into your phone’s settings and check how much storage you have available. Then you can pay a small monthly fee to your phone company for a bit extra should you need it.

Its highly unlikely you will ever receive an email about it running out.

They don't want your photos. They want you make a payment to increase the amount of storage you have.

They say that they're going to delete your photos today so that you panic and act quickly without thinking or showing the email to someone else.

With kindness OP, the vast, vast majority of people would know that this was a scam based purely on common sense: No service provider would delete someone's entire media archive with a day's notice. Even then, looking at the email itself, it's clearly not an email from a cloud storage provider.

But they send thousands and thousands of them in the hope of catching people who are older, or less IT literate, and include details that will make them panic into acting.