Was IBU for walking out of shop at checkout?

I love customers like you
NOT!

Agreed.

It's not really an issue in the UK either, it's just these particular shops that take the proverbial.

Sounds like WH Sith saying they "needed" your flight boarding pass to sell you things like sweets and newspapers at airports (ie non duty free items). Bollox but they get away with it because they say it's part of the contract with them.

I’d give you a sympathetic look back and say ‘Ahhh you getting forgetful my love? It’s a click and collect order, you needed an email to make the purchase. We then emailed you to say it’s ready - that’s literally why you’re standing here you silly billy!’

Surely if you did a click and collect they already have your email address because they use that to confirm collection time? Surely giving the address for your receipt wouldn’t be that big of a deal and result is many more emails that you would’ve got (do to click and collect)

That aside though I prefer email receipts because they’re not going to let misplaced or thrown away, they are always there if I need to return an item and it’s not wasting paper that can’t be recycled.

Also it's so time-consuming and leads to much longer queues.

Take item, scan item, take money, pack and say thanks. Done. No long conversations, upsales etc. We're all busy people!

But they must make money out of the upsales or they wouldn't do it as we all apparently hate it, but there must be enough of us who agree to buy the perfume or whatever it is they are upselling (thinking of Superdrug).

I know I'm missing the point here but if you did click and collect then Dunelm already have your email address so were you not being a tad dramatic?

That said, I dislike the insistence on email receipts.

In most cases you won't need the receipt for a possible return so you can cheerfully tell them you don't need one - paper or email. If you pay by card, you can use your bank/credit card statement/app as proof of purchase.

So the only time you need a receipt is if you are paying by cash for something that you might conceivably want to take back (or if they have officious security guards sniffing around). And in the latter case I would absolutely insist on a paper one.

If you don't want to give your email address walking out is the right thing to do. They may get the message. Or they won't but you can spend your hard-earned cash elsewhere.

Just tell them "it's part of my bail conditions I'm not allowed access to email"

I feel sorry for retail staff.
Yes, me too. They are getting the worse end of this ridiculous corporate practice.

You were picking up something from click and collect so they already had your email? Why make such a big deal about giving it again?

I don’t like this because you only need them to put in the email wrong and then you don’t have a receipt.

Plus this invasion of personal details is utterly ridiculous. All these cards and apps. It’s mind numbingly irritating. I think the price difference should be banned.

Yes, and also when other people ahead of you in the queue ( and there always is a queue because there is only one till open) are giving their email address, that can take forever because people forget what it is/ the person mishears, etc etc! 🙄

It's minute, compared to the power-suck that is "AI". All those chatty search results eat up power.

Good for you OP. I always refuse my email and ask for a paper receipt and most shops oblige but with varying degrees of willingness. It infuriates me that we are put in the position of having to feel self conscious about this ( as I always feel). I think we’ve got to keep making the point.

New Look were the worst for it. Their shops are gone now (from Ireland).

They refused to give me a paper receipt, when I declined to give them my email. The shop assistant then "claimed" they had no printer paper for receipts.

I had a bit of push back once in River Island too.

It ridiculous my mum doesn't have an email address. Also online if you want to look at your pension forecast you need both a passport and a driving licence. What if you don't have either. They make things so hard nowadays.

Totally, energy AND water. Just heard a piece about this earlier on R4. Eye opening.

Ive never had trouble getting paper reciepts from New Look

I head tilt, sympathetic apologetic cooing, I’m so so sorry, I don’t have an email address. Hard stare. I always get a paper one,

I also refuse, it’s nonsense. And they can definitely give paper receipts, but they get targeted on email receipts, signing up to mailing lists, so they pretend you can’t.

I have no interest in helping a sales assistant meet nonsense targets; I don’t want spammed with any more shit. Always ask for paper, I’d leave it too if they pretended they couldn’t, and send a complaint off naming the staff member. But I’ve found they always back down, and print one, even if some will glare while doing so.

I generally prefer email receipts, paper ones are so wasteful. I also don't have to worry about digging it out of the bottom of a carrier bag in the bin if I need to do a return, just search on my phone!

As for being spammed with emails - I have a filter set up in my email so that everything with the word 'unsubscribe' in it goes into a folder I never even see. It's bliss.

<idly wonders how many servers there are in the world holding all this personal data>

Not in those circumstances but for a more expensive item.