Was IBU for walking out of shop at checkout?

I’m pretty sure a company like dunelm knows the law.

But now you don't have the stuff you wanted. I get it's a bit irritating but emails are given for any website you want to shop on, aswell as websites like this so it's not sacred information.

Set up a new Gmail just for shopping. I have two email accounts now. I also periodically unsubscribe from everything

Exactly! Surely almost everyone has shopped online at some point in their life so I don't understand the reluctance to give out email addresses. I've had a separate email address for shopping for years now to avoid too much spam in my inbox. I'd rather have an email receipt than a bit of paper I might lose.

I'm sure a big high street retailer isn't going to miss your custom so I'm not sure what you think you have achieved here.

Get screenshots of your successful unsubscribe and report them to the ICO. I hate these companies harvesting data.

The issue is, you should have a choice as to whether you hand over your personal data as well as money for your purchase. You talk of 1999, as if people are clinging to the past, yet all indications are that data theft is increasing, not improving. Corporations are owed money for your purchase, no more than that. It’s about the right to have a choice.

Yanbu. I would have walked out too. Let head office now if the failed sale. I'm paying with cash everywhere now after a sales assistant struggled to count 10p in coins. We need cash

I just say that I don't give out my email address and then I get a paper receipt. I've never had an issue.

As long as that doesn't inconvenience someone who may actual own/use that email address. With hundreds of billions of email addresses in existence (plus the potential for an almost unlimited number that may not bounce) you'd have to be sure.

I’ve heard of this before. You did right. I always want a paper receipt in case I shop elsewhere that trip. Also it’s easier to work out later which receipt I need if I need to return something. I could set up a separate email for shopping receipts but doesn’t everything link up anyway and with businesses being flawed more of my details could end up being hacked. Such Shops should have to declare no paper receipt on their entrance doors, so can avoid wasting time on both sides.
also a pain if they mistype or the system goes down!

Give them a fake Email In future

[email protected]

As I noted, under GDPR there is an obligation on the organisation capturing the data to ensure it is accurate. Usually this translates into "We sent them on a course".

Could you have bought the shopping without a receipt?

Also, why not just name the retailer?

"You want my email address? Sure. It's th1s_1s_an_incr3dibly_l0ng-and_d1ff1cult_t0_typ3_3mail_addr3ss@p0int3less.waste.of.t1me.com. Let me spell it for you - tango, hotel, number one, sierra, underscore, number one..."

I do this. They say 'have you got an email address' and I just say 'no, I haven't' then get a paper receipt straight away. No way I would have left stuff I'd ordered via click and collect and have a wasted journey

Not at all. The only time receipts are legally required is when a VAT-registered business is buying somethign from another VAT-registered business. And on a similar note, you don't actually need a receipt to enforce your consumer rights with a retailer, whatever they may say.

My dh would be fucked then. He doesn't have an email address, not the first clue how to use mine.

A few months back I bought something in Mountain Warehouse and they were insisting on an email receipt. I don’t buy much new stuff so didn’t have an alternative email ready and didn’t want to say my personal email address out loud (it’s not really keeping your data secure and some of us feel the need to be more careful) Anyway, after insisting they gave me a paper receipt. Then I helped a much older lady after me get a paper receipt. I then heard the salespersons discussing if they had reached their email targets for the week. So that’s what the reason is.

Well, especially if it is your main email address with all sorts of important stuff. I have another email which is easy to remember for all the promotional and shop stuff.

Exactly! I'd rather be responsible for a paper receipt than risk the cashier typing my email in wrong and not getting one at all.

I used to get an email receipt from Dunelm. Then on one occasion the receipt never came through, (the sales person must have entered it wrong). I needed to refund the item, luckily I went straight back to the store the same day. It was a faff, but because they hadn’t cashed up for the day they could find the evidence of the sale. I was told by the sales person that this happens a lot! Since then I always ask for a paper receipt.

I’ve been asked if they can email the receipt many times in many stores but when I say no I’ve always been offered a paper one. I do give my email to shops where I actually need the receipt where there’s a warranty on the product eg Curry’s but never in clothing stores

(love the reference to cheque stub - does anyone even still accept cheques in shops?)

Oh I'd love to whip out a cheque book in New Look!😂

Create an email specifically for this purpose. That way you can find your receipts if you need them but ignore anything else. Call it something like annoyingdigitalreceipts or something that will amuse the staff!

If you spoke to me in that patronising way I'd walk out and I'd hope that you were in more trouble for losing £150 worth of sales than you would be for not getting an email address from me. But no doubt you'd go and huddle with your colleagues and moan dark things about "Karens".

And the OP has already said that it was her husband's email address for the click and collect and in any event she might not have been in there for the C&C first.