Was IBU for walking out of shop at checkout?

Our local store also ask if I'd prefer paper or email...
As of yet never been refused a paper receipt.

And TBH if I was refused one after payment I'd stand there and tell them I'd want to return all goods just purchased, certainly wouldn't walk out without a receipt.

Quite a few shops do this now, I’ve been asked a few times but usually I say I don’t need a receipt and they don’t push.
HMV did it a few weeks ago but I said I’m fine and don’t need a receipt.

They were unreasonable for demanding you give your email when you’d said you didn’t want one.
You were definitely not unreasonable.

I recently bought a windscreen wiper blade from Halfords. Was asked for email first and then my car registration which I thought was strange. I queried it and was told they "needed" it to sell me the blade which sounded like a load of nonsense to me. I checked if my car reg would flag up something on their system showing that it was the correct one for my car - as I was trying to understand why they would need it. The person looked at me like |I was crazy and said no with a sigh. Within a few minutes an email came through with a customer satisfaction questionnaire which I promptly filled in complaining about having to give all this ridiculous info.

On a completely different subject, my username on a couple of other sites is FlibbertyGibbitt and each time I see your name it confuses the hell out of me 🤣

Edited to remove @

We get told to ask every customer, there’s a daily chart every day with our names of who’s doing good and bad, if anyone is below their percentage they get spoken too.

They can easily give a paper receipt without an email address, but the issue is that they are (at least at certain shops) seemingly very reluctant to give a paper receipt and are being pressured to give email receipts, for which of course they do need an email address.

I went into a big high street retailer to collect a click and collect order and whilst I was there, I had a look around and picked up a few more things.

I hate giving out my email. How did you manage to do a click and collect without providing it?

Yes exactly. Both my first name and surname are unusual and have to spelled out. I just can't be bothered when, in an instant, a paper receipt can be produced.

Then give your DH's email. I don't think that you can use C&C then complain about a email receipt tbh. You've cut your nose off to spite your face.

Same! Or I say I can't remember it because it's a new one!

I thought shops couldn't be completely paperless because you can't ask under 16s for their email address? How would it work for gift receipts if they don't have the till roll for the receipt? I call bullshit on their "can't do paper receipts"

New Look are the worst for this, I had one woman insist relentlessly that they just needed my email for the receipt. Lo and behold, that might I get a marketing email. Luckily every single time I've since bought something from them I've just asked for a paper receipt and they have been fine with it.

What a load of nonsense. They already had an email for your click and collect, so just give them that one again. You were wasting everyone's time, particularly your own.

You should have just said that you don't have an email address.

Quite

On the subject of spam emails, I have a number of places I’ve ordered from online and now despite unsubscribing multiple times I still get their bloody emails. Saint and Sofia I’m looking at you.

Weird. I often get a paper receipt from Dunelm so they are definitely allowed. I would complain as the shop assistance gave you incorrect information.

Why not just make up an address? Like I don’t like new look @ wanker.com or [email protected]

If you are going to have an email address only for receipts, make it as embarrassing as you can possibly think of.

Good for standing your ground and naming the store. An alternative would have been to ask to speak to the store manager and asking why you impose this on your staff. If the words 'acting only on orders' are said, I am sure you can think of a dictatorship to use as a comparison.

Yeah I’ve had this in New Look and always refuse. Last time I had the sales assistant do a little head tilt and tell me if I was aware that I would not be able to return items if I lost my paper receipt? Which is also nonsense by the way, and I know that having worked it retail. I hate that we have to give out reams of information to just buy so much as a pair of socks these days-it’s exhausting.

Our personal date is worth far more than the items we are buying. They should be paying us !

Well done. Fuck those spammers.

I voted UABU but only because you must have given them your email address already if you were doing click and collect.

I wouldn’t take an email receipt either

I do that in some places. There are often items I am not going to return ( crisps, snacks etc) but I am going into other shops that sell them, so want proof of purchase.
Annoyingly they are the receipts I can find when looking for one I need to return something.

i won't do it for the simple reason that my email address is firstname.lastname at emailprovider.com and it takes an age to spell it out, and for them to hunt and peck at the keyboard until they have it entered and then... it's incorrect and i never get the receipt.

I am not going to the trouble of setting up a separate account just for this. But also, Digital Exclusion is A Thing and when i've been out with my mum and this has come up for her, she just says "no, i don't do email". Up until now she, and i, has always been given a paper receipt. But i would also leave if i was being badgered like this. Then i'd be all over SM and mailing their CEO about it.

Just had a look on Martin Lewis and apparently they do not have to give you a receipt. So that makes this trickier. I don't want to have to open a new email account for receipts, so I will just no longer shop at these places.