Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be so upset people think we left without paying?

241 replies

ShownOnCCTV · 03/08/2025 19:52

Went for Sunday Lunch - have been to the pub many times before.

15 of us celebrating a birthday - balloon for the birthday girl.

Spent a lot- three courses, plenty of alcohol as well always do - all this is irrelevant but want to put the whole picture - left a 15% tip- service/food/ everything was excellent as always.

Have just been made aware of a FB post, CCTV picture of a couple standing by our table, all of us in full view - with a big post from the owner of the pub saying that these people left without paying please find them

Below this is text saying how hard it is to run a pub without people doing a runner and in this wall of text it says 'the people at the table are not involved '

Cue loads of people saying- 'its a kids 10th birthday it can't be hard to find them'
'scum, who goes for a birthday and doesn't pay'
'great pictures, easy to find then- and a link to my work page'

I have rung up and asked them to take the post down - they refuse
I have asked them to blur our images they refuse.

My son has just had someone ring him asking him why didn't we pay.

I have posted on the page asking them to remove our images and that we have proof we paid but still nothing.

Owner is responding to other posts on the page so must have seen mine. Just saying how hard it is for people to walk without paying (I'm sure it is, but we are booked for next week- 20 people, but I shall now go elsewhere)

AIBU to be so upset about this- so many comments thinking we are thieves.

OP posts:
CyanDreamer · 03/08/2025 20:49

It wouldn't be hard for the pub to at least put as a first sentence "People in the birthday party were not involved"
and carry on

Comment and make reviews, as a customer that would put me right off the pub if they can't be bothered to make it clear it had nothing to do with you! Especially a large party spending a lot - how are they going to treat me when I come as a couple?

PrettyPickle · 03/08/2025 20:48

Can't you report it to FB, with a copy of the receipt and explain that you have not given them permission to use a photo of you on the pubs FB page and they should have, at the very least, blurred you out as you have nothing to do with the incident being reported and you are getting a lot of abuse over it?

FloofyBird · 03/08/2025 20:48

People online have real difficulty with their reading comprehension these days, as evidenced further by these replies.

I'm not sure what you can do op other than direct anyone and everyone to the post where the pub says you weren't involved. They haven't committed a crime so i'm not sure what people think the police will do and nor is it libel as they haven't falsely accused you.

Bigoldmoneypit · 03/08/2025 20:46

I am work in data protection law, happy to help you out if you need me to write something

livingoverseasproblems · 03/08/2025 20:45

Surely libel doesn't apply as the pub HAVE stated that they weren't the ones to not pay?

SonK · 03/08/2025 20:44

Hey OP, I would be so disappointed - surely they can blur you all out.
Escalate it further if they don't respond to you with an appropriate solution

cakeorwine · 03/08/2025 20:43

Technically they weren't accused of anything so I don't think it's libel.

However, people have jumped to the conclusion based on a Facebook post.

Just as anyone can see something and jump to an incorrect conclusion

OutIsay · 03/08/2025 20:42

You need to contact all of your friends and get them to react to your receipt photo (shocked face, angry face, crying face etc not just like it). This will put your comment higher up.

EmeraldShamrock000 · 03/08/2025 20:42

A pub has been forced to pay £75,000 to a family that were falsely accused of not paying for a meal.

A Facebook post from the Horse and Jockey in Tideswell, Derbyshire, condemned the behaviour of Peter and Ann McGirr, who had been dining at the pub with their two adult children.

HardworkSendHelp · 03/08/2025 20:42

I would be bloody fuming OP. Great advice on her as to what to do! Let us know how you get on!

RandomMess · 03/08/2025 20:41

Tell them you are considering going to the local paper with you sad face story.

I would copy the photo, blur your family out and ring the non/paying couple and be posting it on FB in every local group, friends and family pages and asking people to share it.

🤬🤬🤬🤬

EmeraldShamrock000 · 03/08/2025 20:41

Take pictures of the post, send them a solicitors letter, you won't be the first person to be falsely accused.
They'd be in court for defamation.

Notquitegrownup2 · 03/08/2025 20:40

Get a screenshot of her original post stating that you, at the table, are not involved, just in case it creates a problem at work . . .

BeltaLodaLife · 03/08/2025 20:40

Keep evidence of every call or message you receive from acquaintances asking why you didn’t pay and screen shot every comment on that post, especially the comment linking your business page. You need evidence of the damage to your reputation so screenshot all of it.

Speak to a solicitor and see if you can sue. What they’ve done is no joke. Yes, they did say it wasn’t your family but hidden away in a walk of text so that’s not what people are seeing. They’re just seeing your photo and the headline that you dined and dashed.

AbzMoz · 03/08/2025 20:38

Awful. take screen shots which show the time the post was made and all your correspondence.

at the very least they should make clear that they are looking for the ‘man in the blue shirt and the lady in the pink dress only and the other people in the image were paying customers.’ You’ve made reasonable requests and now they’ve left you own to abuse and have implicated you libellously. What was a misunderstanding has been blown up by their behaviour.

GhostOrchid · 03/08/2025 20:38

That’s technically a libel. Letter before action.

Spies · 03/08/2025 20:36

CarefullyCuratedFurniture · 03/08/2025 20:30

The terrible level of reading comprehension demonstrated in this thread just shows the problem the OP is facing!! People are THICK.

Yes we get the irony but calling us all thick doesn't actually help the OP in any way... Hope it made you feel good though.

NJC7 · 03/08/2025 20:36

ShownOnCCTV · 03/08/2025 19:52

Went for Sunday Lunch - have been to the pub many times before.

15 of us celebrating a birthday - balloon for the birthday girl.

Spent a lot- three courses, plenty of alcohol as well always do - all this is irrelevant but want to put the whole picture - left a 15% tip- service/food/ everything was excellent as always.

Have just been made aware of a FB post, CCTV picture of a couple standing by our table, all of us in full view - with a big post from the owner of the pub saying that these people left without paying please find them

Below this is text saying how hard it is to run a pub without people doing a runner and in this wall of text it says 'the people at the table are not involved '

Cue loads of people saying- 'its a kids 10th birthday it can't be hard to find them'
'scum, who goes for a birthday and doesn't pay'
'great pictures, easy to find then- and a link to my work page'

I have rung up and asked them to take the post down - they refuse
I have asked them to blur our images they refuse.

My son has just had someone ring him asking him why didn't we pay.

I have posted on the page asking them to remove our images and that we have proof we paid but still nothing.

Owner is responding to other posts on the page so must have seen mine. Just saying how hard it is for people to walk without paying (I'm sure it is, but we are booked for next week- 20 people, but I shall now go elsewhere)

AIBU to be so upset about this- so many comments thinking we are thieves.

Nope Yanbu, that’s legal action all the way now against the pub. They’re now intentionally causing you and your family distress as you’ve pointed it out to them. Sue, sue and sue!

LynetteScavo · 03/08/2025 20:36

I’d post a picture of the receipt and say you will be seeking legal advice if the photo is not edited/removed.

KittenyChops · 03/08/2025 20:34

@CarefullyCuratedFurnitureyep. Thick as mince. Totally lacking in reading comprehension

Chonk · 03/08/2025 20:33

If you let us know which page it is, we could flood the comments pointing out that it isn't the people at the table who are involved.

ThreePointOneFourOneFiveNine · 03/08/2025 20:33

That’s horrible of them. I get that they didn’t intend to cause a problem for you, but they clearly have and they just don’t care. I would look into what you can do legally. You shouldn’t have to deal with this, but they’ve very publicly made out that you are a thief, they need to very publicly apologise. I can understand them having made the mistake in the first place, they’re pretty useless to not have blurred you out, but some people are pretty useless. How are they not now mortified at what they’ve done to you?!

KittenyChops · 03/08/2025 20:33

I would call the police and ask their advice and I’d then screenshot everything and every comment and seek legal advice

i would also go back to the pub / restaurant and refuse to leave until the photo was removed and a further post put up by them clarifying that your party were not in any way involved and apologising for any confusion they have caused by posting you r images

your post here clearly shows how people do not read properly .

in short - I would not stop until they sorted this.

cakeorwine · 03/08/2025 20:33

Zanatdy · 03/08/2025 20:31

I’d post a photo on the same facebook page of your receipt saying how upset you are to be accused of this and owner refusing to take it down despite evidence you paid.

The owner has NOT accused them of theft.

In fact, the owner said it was not them.

But that fact was hidden in the Facebook post

samplesalequeen · 03/08/2025 20:32

Did a family not recently have success when suing a restaurant for something similar. I think it was perhaps in Northern Ireland?

id make them aware of this and tell them you’ll have no hesitation instructing a lawyer.