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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think the cafe staff should have given the money to this homeless man?

243 replies

Eastie77Returns · 03/08/2025 14:15

I went to a cafe earlier today. There was a man outside who regularly sits with a sign stating he is homeless and asking for money. At one point a man came in, handed a member of the cafe staff a £20 note and left. It turned out he had given the staff this money to buy a meal for the homeless man who subsequently came into the cafe and ordered some food and drink. It was clearly a regular occurrence as the staff member automatically knew to charge the bill to the £20. When she had rung everything up she handed the man his meal and he asked for his change. She refused and said “No, the money is only to be used for food here. You know this. If you want to use any of the change you can order something else tomorrow”

The homeless man became angry and shouted that he wanted his money. The whole episode escalated and he began banging a table. A male member of staff eventually escorted/pushed him outside.

AIBU to think the cafe should have just given him the money??

OP posts:
Rewis · 03/08/2025 15:39

The man gave the money to the cafe, not the homeless person. If he wanted him to have autonomy to buy hygiene products from Lidl then he would ahev given it to the homeless man directly.

spoonbillstretford · 03/08/2025 15:35

I'd just rather buy food for them if that's what they want or give them the money and not judge. I don't GAF if they spend it getting pissed or high, whatever gets them through the day.

Lilaclinacre · 03/08/2025 15:35

Eastie77Returns · 03/08/2025 14:48

Why is everyone assuming he planned to use the money on drugs? Quite the leap. He may have wanted to go to Lidl and buy a few days worth of food rather than spend it on a single panini in a cafe? Or perhaps he needed a personal hygiene item. The tone adopted by the cafe staff member when she refused to give him the money was really patronising and I think that is what got my back up more than anything else.

I doubt it. Street homelessness in the UK is not because people are houseless. They are overwhelmingly addicts. It is a complex issue and they can be very difficult to help them due to this complexity, but I very much doubt that he was planning on spending that money on soap and a meal deal.

Toptotoe · 03/08/2025 15:35

The cafe did the right thing legally and morally. If the donor wanted the homeless man to have cash, he would have given him cash.

doodleschnoodle · 03/08/2025 15:34

And I actually think it’s very good of the staff to continue to deal with someone who can turn aggressive towards them and have to be escorted out. It can’t be good for their business - £20 every few days or however frequently vs having someone kicking off in the cafe in front of patrons doesn’t seem like a good deal in their favour. It seems like they’re doing the best to do right by him.

VeryStressedMum · 03/08/2025 15:34

It's obvious the cafe didn't plan on taking the change for themselves they told him it's for food he can order again tomorrow with the change. They said 'you know this' so obviously the money is only to be spent on food otherwise the man who gave the money would have just given it to the homeless man.
Why is this such an issue

TabbyCatInAPoolofSunshine · 03/08/2025 15:32

Eastie77Returns · 03/08/2025 14:48

Why is everyone assuming he planned to use the money on drugs? Quite the leap. He may have wanted to go to Lidl and buy a few days worth of food rather than spend it on a single panini in a cafe? Or perhaps he needed a personal hygiene item. The tone adopted by the cafe staff member when she refused to give him the money was really patronising and I think that is what got my back up more than anything else.

If the same man comes in and gives the cafe staff money for the man outside's food regularly, so that the man who orders food knows the arrangements and so do the café staff, it's very probable that the man paying is a relative of the man he's feeding and knows his history. The money belongs to the man who put it aside to be used for the man who sits outside's meals. If he wanted to give cash directly he would, but instead he sets it aside in the café.

Actually it's incredibly understanding and accommodating of the café and staff to facilitate this, as minimum wage ataff aren't trained or employed to manage this kind of challenging behaviour, which is also likely to be intimidating to some customers and put them off returning.

doodleschnoodle · 03/08/2025 15:32

Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

But you weren’t the donor. You didn’t give him anything, but somehow have an opinion on how someone who actually has donated money should have stipulated its use. If the man wanted the money to go directly to the homeless man, he would have given it to him. If you want to donate money to him under your own conditions, go ahead. Do you routinely give £20 to homeless people?

Helen483 · 03/08/2025 15:30

Matronic6 · 03/08/2025 15:24

But if the donor really wanted him to have the money he would have just given the man the £20 note.

This.
The donor probably gave the cafe staff explicit instructions about how the money was to be used.

How much money did you give the homeless man?

Lilaclinacre · 03/08/2025 15:29

I have always stopped to help homeless people in distress and I often ask if they want food or drink (not alcohol). Very few of them do but they always want money. I won't have my money spent on drugs and drink no matter what the cause of their addiction. It doesnt stop me helping them, but it takes the piss if people think I go to work to pay to feed someone's destructive habit. This man was out of order taking advantage of the benefactor and the cafes kindness. If I was the owner he'd be banned.

GETTINGLIKEMYMOTHER · 03/08/2025 15:27

I dare say he’d have spent it on booze or dope, but I don’t suppose he enjoys many other pleasures.

I remember once reading about the homeless man who was sitting outside a police station on Christmas Day. They took him out an entire Christmas Dinner on a tray, plus a packet of fags. It’d be all too easy for the piously virtuous to say, no they certainly wouldn’t be giving him anything so unhealthy.

There but for the grace of God, and all that…

AngryDH25 · 03/08/2025 15:27

You sound a bit naive OP.

The man could have given the money directly to the homeless man but didn’t. The cafe staff said he knew the money was to be used on food there, so the homeless man knew the situation to start with.

if this homeless man wasn’t on drugs or drink, he would be the exception not the rule. It’s a fair assumption to make.

Charabanc · 03/08/2025 15:26

Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

Did you give him any money?

YouWillFindMeInTheGarden · 03/08/2025 15:25

Op you are crying out saying we are making assumptions

yet there YOU are assuming he’s homeless! He might be living at an Ap in which case there will be conditions to be met. Any alcohol/drug use is likely to get him in further trouble. And if he’s on any kind of substance programme it could actually kill him

do you know this? Are you aware? Street savvy? No. No you aren’t

Digdongdoo · 03/08/2025 15:25

The money was given to the Cafe to pay for meals. The change did not belong to the homeless man.

Matronic6 · 03/08/2025 15:24

Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

But if the donor really wanted him to have the money he would have just given the man the £20 note.

x2boys · 03/08/2025 15:24

Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

But your not the donor and the actual donor didn't want him to have the change ,if you wanted him to have change you could have given him some of your change.

rainbowunicorn · 03/08/2025 15:21

Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

So why don't you donate yourself then and tell the cafe he is to get the change from what you donate once he has had a meal?
You weren't the donor and the person that was obviously thinks differently about ut than you do. To be honest most people can see why giving hom moneybisnt a good idea. Homeless charities actively discourage the giving of cash direct.

bellamorgan · 03/08/2025 15:21

The donator clearly wanted the cafe to provide the man with £20 worth of food and drink.

The cafe accepted the £20 to feed and water the man. It needs to be looked at like a voucher for food and drink not cash. It has zero cash value to the man. It’s credit for food and drink.

The man will have had his reasons and the cafe have an agreement with the man. It may even be a family member of the homeless person who comes in one or twice a week and tips up his account.

Allthesnowallthetime · 03/08/2025 15:19

It was not the man's money. It was the cafes money, to buy him food. There's a difference.

Eastie77Returns · 03/08/2025 15:18

Createausername1970 · 03/08/2025 15:14

If you live in an area with a high level of homelessness then you wouldn't be asking this question.

Sadly it's a common occurrence. In some cases its the addictions that that have contributed to the homelessness and in other cases its the reverse. But the two can often go hand in hand.

Do you know where I live?

OP posts:
Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

OP posts:
Createausername1970 · 03/08/2025 15:14

Eastie77Returns · 03/08/2025 14:48

Why is everyone assuming he planned to use the money on drugs? Quite the leap. He may have wanted to go to Lidl and buy a few days worth of food rather than spend it on a single panini in a cafe? Or perhaps he needed a personal hygiene item. The tone adopted by the cafe staff member when she refused to give him the money was really patronising and I think that is what got my back up more than anything else.

If you live in an area with a high level of homelessness then you wouldn't be asking this question.

Sadly it's a common occurrence. In some cases its the addictions that that have contributed to the homelessness and in other cases its the reverse. But the two can often go hand in hand.

LancashireButterPie · 03/08/2025 15:13

I feel sorry for the cafe workers in this situation.
Really rude of the homeless man to kick off like that. The deal had obviously been explained to him previously. They are damned if they try to help and damned if they don't

Bobnobob · 03/08/2025 15:13

The donor has explained to the cafe how he wants the money he has given them to be spent and they have agreed.

Who is to say what the ‘right’ thing to do in regards to giving help to homeless people is. Sadly, giving cash IS likely to be spent on drink or drugs (wouldn’t you want to block out life for a while if you lived on the streets). But maybe you should give it anyway as it removes the temptation to do something desperate such as theft. Or maybe just making sure they have got something to eat is good. I prefer to give to a local charity actively working to help homeless people get off the street. Some people give nothing - each way is a judgement call.

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