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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think the cafe staff should have given the money to this homeless man?

243 replies

Eastie77Returns · 03/08/2025 14:15

I went to a cafe earlier today. There was a man outside who regularly sits with a sign stating he is homeless and asking for money. At one point a man came in, handed a member of the cafe staff a £20 note and left. It turned out he had given the staff this money to buy a meal for the homeless man who subsequently came into the cafe and ordered some food and drink. It was clearly a regular occurrence as the staff member automatically knew to charge the bill to the £20. When she had rung everything up she handed the man his meal and he asked for his change. She refused and said “No, the money is only to be used for food here. You know this. If you want to use any of the change you can order something else tomorrow”

The homeless man became angry and shouted that he wanted his money. The whole episode escalated and he began banging a table. A male member of staff eventually escorted/pushed him outside.

AIBU to think the cafe should have just given him the money??

OP posts:
Whaleandsnail6 · 03/08/2025 16:11

Yabu. If the man had wanted to give the man the whole £20 to spend money in lidl or whatever, he would have just given the homeless man the £20 cash.

The way the man gave the cafe the £20 sounds like an arrangement...the homeless man gets to have a meal in the cafe and the cafe benefits from the money being spent there over however many meals the man wants

The original man gave the cafe the £20, not the homeless man therefore it was up to them how they "spend " it as long as the man gets the meal

MiniPantherOwner · 03/08/2025 16:10

Eastie77Returns · 03/08/2025 16:02

To the posters who keep repeating I’m naive..I’m really not. I grew up in East London and have seen a lot of homelessness, poverty etc.

I am not discounting the fact the money could have been used on drink or drugs. Most people on this thread are however 100% certain that it would have which is baffling to me. No-one, including me, has any idea how and why this man has ended up where he is.

No one can say for sure that he would have spent it on drink or drugs, although it's likely. What you seem to be ignoring is all the people who are pointing out to you that it was up to the man who donated the money (who I suspect is a relative of the homeless man) what he wants to do with his £20. He has agreed with the cafe to set up a tab with them that the homeless man can use for food and drink. It would be wrong of them to give the homeless man the change as it's not his change, it's money on a tab for a specific purpose. How much money did you donate to him?

ItsameLuigi · 03/08/2025 16:07

So, how much did you donate to him to get his Lidl essentials?

justanotherpassword · 03/08/2025 16:07

Eastie77Returns · 03/08/2025 16:02

To the posters who keep repeating I’m naive..I’m really not. I grew up in East London and have seen a lot of homelessness, poverty etc.

I am not discounting the fact the money could have been used on drink or drugs. Most people on this thread are however 100% certain that it would have which is baffling to me. No-one, including me, has any idea how and why this man has ended up where he is.

You still refusing to answer the question. Did you give the man any money to buy his purchases from a supermarket?

Digdongdoo · 03/08/2025 16:05

Eastie77Returns · 03/08/2025 16:02

To the posters who keep repeating I’m naive..I’m really not. I grew up in East London and have seen a lot of homelessness, poverty etc.

I am not discounting the fact the money could have been used on drink or drugs. Most people on this thread are however 100% certain that it would have which is baffling to me. No-one, including me, has any idea how and why this man has ended up where he is.

It's really irrelevant what he would have spent the money on anyway. Whether toothbrushes or heroin, it was not his change to demand.

Mrsttcno1 · 03/08/2025 16:05

It wasn’t his money- it’s now the cafe’s. Somebody has very kindly put money behind the counter for food/drink whatever for him so that he can get something to eat & drink, but it’s not his money. If that person wanted him to have the money then he would have handed the £20 note directly to the man, not to the cafe.

XenoBitch · 03/08/2025 16:03

YABU it was never his money. They clearly know this man, as does the donor. The cafe sound amazing for dealing with this, especially when he kicks off.

Eastie77Returns · 03/08/2025 16:02

To the posters who keep repeating I’m naive..I’m really not. I grew up in East London and have seen a lot of homelessness, poverty etc.

I am not discounting the fact the money could have been used on drink or drugs. Most people on this thread are however 100% certain that it would have which is baffling to me. No-one, including me, has any idea how and why this man has ended up where he is.

OP posts:
ginasevern · 03/08/2025 16:02

You're being naive OP. Countless homeless charities recommend against giving cash for a variety of extremely good reasons. The general consensus is to either use the StreetLink alert and/or to "pay forward". In other words do exactly what this bloke did and pay a cafe or whatever to give the homeless person a meal. The change didn't "belong" to the homeless man. The money was intended to buy food/a hot drink and the staff said he could have the remaining £7 worth tomorrow. Homeless people often have a range of mental health issues, trauma, addictions and anti social behaviours and there are safety aspects to consider when engaging with them. It's actually very good of the cafe to come to this arrangement. There are many establishments that would refuse point blank for this very reason. I think you'll find the donor and the cafe staff are better informed of the situation than you are.

bakebeans · 03/08/2025 15:56

Sorry OP. You are being naive. Having volunteered for a homeless charity in the past and seeing what goes on. The cafe did the right thing!
He was clearly known to them from what you have written.
They offered him more food you said with the change which he could use the same or later date.

BoredZelda · 03/08/2025 15:56

Lilaclinacre · 03/08/2025 15:35

I doubt it. Street homelessness in the UK is not because people are houseless. They are overwhelmingly addicts. It is a complex issue and they can be very difficult to help them due to this complexity, but I very much doubt that he was planning on spending that money on soap and a meal deal.

Of course most are addicts, how else can they deal with their situation? That doesn’t mean we should strip them of dignity and autonomy.

Vaxtable · 03/08/2025 15:55

If it’s a known agreement between the donator and the cafe to feed the homeless man then the staff acted correctly. As they said he can come back tomorrow for some more food

WonderfulWoman · 03/08/2025 15:54

The man should have bought the food for the homeless person himself. It’s unreasonable for him to expect cafe staff to put up with a violent homeless person with a volatile personality. There’s a reason he doesn't have money of his own.

GanninHyem · 03/08/2025 15:52

From what you have written this is a regular occurrence so I'm willing to bet the cafe worker and the donor have an agreement (which is probably what the note was all about) and know more about this situation than you, so perhaps mind your business? Perhaps a relative making sure he eats but doesn't waste on things he does need (I won't dare mention alcohol or drugs because you're getting your knickers in twist about that). You're clearly trying to make it sound like the cafe was stealing money from a homeless bloke.

Did you offer the chap any money by any chance?

arethereanyleftatall · 03/08/2025 15:52

Eastie77Returns · 03/08/2025 14:48

Why is everyone assuming he planned to use the money on drugs? Quite the leap. He may have wanted to go to Lidl and buy a few days worth of food rather than spend it on a single panini in a cafe? Or perhaps he needed a personal hygiene item. The tone adopted by the cafe staff member when she refused to give him the money was really patronising and I think that is what got my back up more than anything else.

Isnt this blindingly obvious?!? Like 3 year old comprehension kind of levels.
the man had £20. It is him who decides what to do with his £20. The fact that he gave it to the cafe rather than the man himself is because it was food for the homeless man. If he’s wanted to give £20 to the man so he could buy what he wished with it, he would have done that. But he didn’t.

RantzNotBantz · 03/08/2025 15:47

You are very naive OP.

I have worked with homeless people. If this generous man has clearly made this arrangement before he probably knows more about the man than you.

And staff at work started supporting some homeless people who were begging by our tube station. Before long we had human shit and drug paraphernalia in our entrance every morning. Staff called the local homeless team who came and said they knew the couple, that they had a hostel room and a key worker over the other side of London but were in our area because that is where their dealer was. And they preferred to sleep in our doorway close to their drug supply.

steff13 · 03/08/2025 15:46

There are restaurants here who accept money like that. Here, the money is specifically for meals. So the money doesn't belong to the person that comes in and has the meal, the leftover goes into the account in case someone else comes in and needs a meal. So if the meal cost $10 and somebody had donated $20 that's two meals for two people. Presumably if the man had wanted him to have the money he would have just given him the money right?

UpDo · 03/08/2025 15:46

Eastie77Returns · 03/08/2025 15:18

There was probably about £7 change. The cafe worker could have just given him the cash so he had some autonomy. I’m not naive. He might have planned to buy drink or drugs. Or not? I try not to make assumptions about people. If I was the donor I would have wanted the man to have food, drink and then allowed to spend the rest as he saw fit.

But you're not. So it doesn't matter what you would've done.

You have full autonomy over your own charitable decisions and every right to go and give £7, £20 or any other sum of your money to a homeless person to spend as they see fit.

RepoTheGeriatricOpera · 03/08/2025 15:45

No he shouldn't be given the money.

You can't ask for charity from people, who set down terms, and then override that.

I say this as someone who has been both living on the streets homeless, and in a refuge homeless and relied heavily on people's generosity and charity.

Some people aren't comfortable with their money potentially being spent on drugs or alcohol, and that's absolutely fine. There are charities that I have stopped giving to because I don't agree with how the money is being spent as well.

Personally I will give homeless people cash, if they choose to spend it on something to take the sting out of sleeping rough for a few hours them that's between them and whichever deity they believe in, I know others who absolutely will not give cash at all, and that's their choice.

Anywherebuthere · 03/08/2025 15:42

You just saw a snapshot of a situation today.

I'm sure the donor and the cafe have a mutual agreement of how the money is to be used

Gazelda · 03/08/2025 15:42

If I’d been a customer at that cafe today, I’d have been left with a very positive impression at the compassion, generosity, tolerance, warmth and understanding the man had received from the staff and donor.

He was served just like any other customer. Treated respectfully. And expected to behave like any other customer.

Venalopolos · 03/08/2025 15:40

The donor could have been the man's brother, who goes there every day to make sure his brother has enough to eat no matter what else is going on.

The donor has made a choice not to give the cash to the man. It's not the homeless man's money - it's a tab at the cafe. Maybe he did want to go to Lidl, but Lidl won't accept my Amazon vouchers the same way they won't accept credit from a random cafe as payment.

It was not the homeless man's cash to demand. It was either the donor's or the cafe's.

taxidriver · 03/08/2025 15:40

even Shelter advise not to give cash to the homeless

x2boys · 03/08/2025 15:39

spoonbillstretford · 03/08/2025 15:35

I'd just rather buy food for them if that's what they want or give them the money and not judge. I don't GAF if they spend it getting pissed or high, whatever gets them through the day.

Right ,but that's not what the DONOR wanted.

RantzNotBantz · 03/08/2025 15:39

The donor had essentially set up a tab for him. He still has credit.
Had the donor wanted him to have cash he would have given the cash direct to the man.

If you felt so strongly about it you could have given him your own money to spend on drugs rather than commenting on how to spend someone else’s contribution.

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