Disappointed by Turkey hotel

I think you've just been unlucky OP. Perhaps it was a recent change if you didn't spot anything in reviews.

I do scour Google, TripAdvisor and see if there's a dedicated Facebook group for anywhere I want to book.

We stayed at the TUI blue barut andiz at Easter in Side and it was lovely. Maybe a handful of German people in the hotel I would say.

I’d just fold them up and place them on the nearest surface, then use the sunbed. Adults don’t get to ‘bagsie’ things 🙄

Im wondering if you are in the hotel I stayed in! Jet2, all inclusive, 5 star, frosted glass bathroom....

We were there in April and they pretended to us the air con was not working..nope it was because they dont turn it on until the week after lol

Turkish 5 is like 3 or 4 in other countries and yes, they mainly cater to the nationality/nationalities that tend to come to the hotel. I’m guessing you’re in Alanya? Otherwise known as Almanya (Germany in Turkish) by the locals.
I’d speak to your rep, especially about the wifi and the fact that the bathroom set up is different from the picture.

I just looked at the reviews in more details

virtually none of them are written in native English and on closer inspection are labelled “translated into English” i.e. badly via AI.

I have been to similar hotels. At one guest's used the 4am call to prayer to put towels on the sunbeds then didn't come down until mid afternoon. Its really selfish but ultimately hotels need to police this better. Its hardly relaxing getting up earlier than you would to go to work.

Haven’t read the whole thread but will say I’ve got up pre 6am to get sunbeds in the past so 8am is practically lunchtime !

Whats wrong with Germans?

It's named on the review picture op shared

We were in Side too! At the Barut Goia - i can recommend if there's a possibility of moving there, we also went with Jet2.

How do posters know the name of the hotel?

Germany has school holidays for 6 weeks, from mid-June to mid-September depending on the state, sorry.

There was this issue on Rip off Britain? Yesterday’s that consumer issue show after the news on the weekday yesterday. Have a look on iplayer when you get home. It was tui not jet2 but same thing

not just the tourists though is it the whole hotel speak only german incuding entertainment whats op supposed to do shazam everything whilst theyre singing

Ahh good! We were there last year when it was hitting 47, it wasn’t fun. Let me know what you think!

If you do go shopping, haggle!

And don’t be put off my locals standing outside calling you into their shop/restaurants. A polite no thank you will suffice, although we had many friendly chats with locals without going in! There are lots of little side streets to explore too x

Oo we just went to liberty signa this year, anda barut last year and XO is planned for next year! X

What’s the hotel?

No idea, I didn’t bother scrolling through all the pictures. Let us know if you do though.

Our peak season flights to Turkey were £1000pp so you’re essentially expecting a top notch experience for £133 per person per day. £6600 for three adults peak season for 9 days is pretty cheap. The equivalent at a truly luxurious AI in Europe during peak season woulld be more like £12-£15k ++

that said - sun loungers…talk to the hotel manager asap and demand help every day finding you suitable loungers. And the bathroom configuration - you could point out it’s unsuitable when you are with your adult children and ask to be moved to the old/new style or whatever was in the picutures. If the food is not as advertised then the rep may be able to comp you at local restaurants : have you got any of the promotional material to hand that you saw before you booked? Do whatever you can to be the squeaky wheel to get the attention for the quick fixes or the things you might be able to change (loungers, new rooms, comp meals out)

You have to be very careful in Turkey to pick the right hotel. Spend as much as you can afford and if you can only afford cheap don’t go to Turkey as the hotel will be full of chavs.
i can recommend Anda Barut and XO Cape Arnna, also heard good things about Maxx Royale and Cullinan. But v pricey!!

Avoid Marmaris and Bodrum.

No advice for anything else,n but for the drinks issue could you show a photo of cokes logo, sprites logo, water on your phone just to stop the miscommunication?

You are in Turkey? Staff speak German and Turkish? Surely that's clearly great already?
Also German food....what's the actual difference to British food all bar possibly a continental style breakfast? Or the usual food you get served for an all inclusive hotel dinner in a hotel in a holiday location?
I mean .....is it all stew and dumplings and sauerkraut?
Sorry....your post doesn't sound real? But that's just me, being German, having lived in UK for 20 years.....off to eat some sauerkraut ...😬

We were surrounded by Germans in northern Italy. It was quite funny - I’d gone out of my way to learn Italian and honestly I would have been better off learning German.

“Guten Morgen” was definitely said more than Buorngiorno - even by us 😂

You just made me think of that Fawlty Towers episode. Lol

What do the pictures of the food look like?