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Dr called me rude then got offended when I called him rude back

159 replies

amilea · 23/07/2025 19:33

I had a telephone call with a consultant today and he said i interrupted and Overspoke him and he called me rude this is something I struggle with especially with phone conversations as how do you know when the person has finished talking but i accept this is rude so didnt argue it or say anything back. When he had definitely finished talking I said can I speak now please and then within my first sentence he interrupted me so I said you're being rude im talking and my god he went off like a bottle of pop and how insulting it is that I called him rude and how he cant continue being my dr if I think he's rude. At this point im crying and he said I dont want you to get upset but im not going to help you if you insult me. It ended with him referring me to someone else. But why does he think its ok to call me rude but its not ok for me to call him rude, I said the exact thing to him as what he said to me. But just because he's a dr its ok for him to say whatever he wants and not for me.
Aibu to think that where all human and just because he's a dr it doesnt make what I said worse.

OP posts:
RosesAndHellebores · 23/07/2025 21:06

I think the doctor is a highly trained professional who deals with all strata of the public on a daily basis. It is part of their role to put people at ease, to listen as well as speak and to help them to communicate easily and to make adjustments for diversity.

I think the Dr shoukd be intelligent and well educated enough to have simply said "please will you let me tell you my thoughts, and I'll give yiu the opportunity to tell me more and ask questions when I've finished.

The Dr was the professional and shoukd have handled it better from the get go.

I hope you get a kinder Dr next time @amilea.

amilea · 23/07/2025 21:05

CurlyhairedAssassin · 23/07/2025 21:02

You could always ask at the start of the appointment if it's ok to ask questions while they are telling you about something in case you forget to ask it at the end of their little speech or if you should just make notes and ask at the end.

I think with some doctors, as with solicitors, they have a lot of important information to impart and they need to make sure they remember to tell you it all in case there is comeback later and you accuse them of not having informed you of something. If they are constantly interrupted and the conversation takes a bit of a diversion it might be difficult for some doctors to get back to where they were especially if they only have a short time to talk to you.

That is actually a really good point I hadn't thought about it from their pov that their also trying to remember what they need to say as like I said previously I do think that is why I interrupt sometimes as I think im going to lose my train of thought and not remember to say something.

OP posts:
amilea · 23/07/2025 21:02

TheignT · 23/07/2025 20:57

It's a shame it went like that. Funnily I've usually found Consultants to be polite, not all obviously but generally. Junior doctors on the other hand aren't always great but I tend to think they are probably under a lot of pressure, student loans, long hours etc.

Hope you get a new appointment soon.

That's interesting you say that iv found it the other way round i always think junior drs still care and want to help and have more time for you. As consultants iv found hate being questioned, are always in a rush and dont really listen not all of course iv had some amazing consultants.

OP posts:
CurlyhairedAssassin · 23/07/2025 21:02

amilea · 23/07/2025 20:41

Im definitely going to do the notepad thing in the future

You could always ask at the start of the appointment if it's ok to ask questions while they are telling you about something in case you forget to ask it at the end of their little speech or if you should just make notes and ask at the end.

I think with some doctors, as with solicitors, they have a lot of important information to impart and they need to make sure they remember to tell you it all in case there is comeback later and you accuse them of not having informed you of something. If they are constantly interrupted and the conversation takes a bit of a diversion it might be difficult for some doctors to get back to where they were especially if they only have a short time to talk to you.

Richiewoo · 23/07/2025 21:01

amilea · 23/07/2025 19:55

I wouldn't complain iv had drs do far worse then call me rude before I wasnt bothered it was him that was bothered and got offended

Maybe you're the problem. Ive never had such an experience with any doctor like that.

ThatLoudBear · 23/07/2025 21:00

It's impossible to say whether you were rude or he was.
It does sound, though, as though there were heightened emotions, especially if you were crying.
It's normally quite easy to tell when another person has finished speaking, even on a telephone call.
As an Autistic person, I can struggle with conversations, but I try to listen/look out for cues/breaks in speaking.
I've had a lot of physical health problems in the past couple of decades and never once had a problematic conversation with a GP or Consultant, NHS or private, so sorry to hear you have had a difficult experience.
Perhaps it's best, in this instance, that you've been referred on.

Mrsttcno1 · 23/07/2025 21:00

You were very rude & passive aggressive, “can I speak now”?? You presumably need his help, yes?

LittlleMy · 23/07/2025 20:58

@amilea I so empathise! I’ve always found the majority of consultants arrogant and a little odd. I’m am absolute introvert but I do come prepared knowing that the appointment is critical and usually had a year wait and I can’t quite remember the exact words used but it was implied, I’m interrupting/challenging/think I know better - just because I question and not in a horrible way but more so to understand my condition, how best to manage it etc.

I also find it’s better to take someone as one particular consultant was so much nicer to me just because I had a male friend sat there with me!

I think most just want you to shut up, do as is asked and ask zero Qs 😑

Rosesanddaffs · 23/07/2025 20:58

MyUmberSeal · 23/07/2025 19:47

The way the NHS is at the moment, I’d let a consultant call me scuzzy cunt and I’d still nod and say thank you very much.

😂 spat out my tea laughing at this

TheignT · 23/07/2025 20:57

It's a shame it went like that. Funnily I've usually found Consultants to be polite, not all obviously but generally. Junior doctors on the other hand aren't always great but I tend to think they are probably under a lot of pressure, student loans, long hours etc.

Hope you get a new appointment soon.

Mumofmarauders · 23/07/2025 20:55

MyUmberSeal · 23/07/2025 19:47

The way the NHS is at the moment, I’d let a consultant call me scuzzy cunt and I’d still nod and say thank you very much.

😂😂😂😂😂

I probably agree, although I will say, OP, I’m quite hard to offend and I normally see the good in people but of the many, many doctors I have dealt with (I see a fair few different specialists for my disabled son as well as the odd one for myself or my other child), most have been wonderful but there are two I’ve met whose arrogance was completely astounding, and who correspondingly were unmissably rude. I obviously didn’t say anything and was frostily polite because I didn’t want to piss them off but if yours was like them then tbh good on you for not standing for it!

phoenixrosehere · 23/07/2025 20:53

Can’t say if you were rude or not, but I’d be happy to be referred to someone else after dealing with something similiar myself. If you’re asking people questions to help them, surely you should be letting them talk, not talking over them, even more so if they’re trying to tell you the information you have is incorrect.

I recently called 111 and the person that was doing my assessment was rude. He kept interrupting me as I was telling him my symptoms. I was answering the questions he was asking me! He didn’t like my answer for how my skin felt so repeated it again and asked me to describe it differently. I asked him to explain and he sounded exasperated, quite abrupt with me and asked does my skin feel like a cold fish. I don’t particularly know the feeling since I don’t touch fish with my hands and not sure what was wrong with my answer that my skin felt cold and clammy which I think is a common term. I was calm, polite, didn’t raise my voice, apologised when my 1 yo made a noise in the background, and my answers weren’t long-winded. I told DH about it when I hung up and he said do it via the web. Will do that from now on.

Thankfully, the gentleman who contacted me was much better, let me finish my sentences, and sent me to out of hours gp who then sent me straight to the hospital. Strangulated paraumbilical hernia, immediate surgery needed.

EmeraldShamrock000 · 23/07/2025 20:51

Good on you.
I'd love to see his face drop. 😅 pity you missed it.

amilea · 23/07/2025 20:51

IberianBlackout · 23/07/2025 20:43

Are you 12?

Of course they can’t just “say anything”, but frankly you did come across as rude imo.

He’s presumably the only dr you had to talk to that day, whereas he has to talk to a bunch of different stressed out patients. Unless it’s something truly egregious I’d just let it slide and be a bit more understanding.

I actually had two telephone appointments today the other with my gp who I also interrupted him🙈 but he said no its ok you go but he's quite use to me so it doesnt seem to bother him or hes good at keeping it inside if it does.

OP posts:
ArtTheClown · 23/07/2025 20:50

You inflamed the situation then. You weren't talking to a 6 year old child

That's whet the doctor said to her first though, and she isnt a child either.

5128gap · 23/07/2025 20:50

CaptainFuture · 23/07/2025 20:37

You missed the 'you pay their wages!!!' buy there...

No, I didn't. Its entirely irrelevant who is paying for a service. It should be performed with skill, care and professionalism regardless. I said what I intended to say and missed nothing.

Sporadica · 23/07/2025 20:50

On a social level, it's generally rude to accuse someone else of being rude. But if he had tried something professional like "I know you must be upset, but please try to focus on what I am saying and let me finish, then if you still have questions I'll do my best to answer them" and you were still interrupting him, then maybe he thought the shock value of calling you rude would snap you out of it. As things proceeded, you were both rude, but he is supposed to be the experienced professional. Perhaps in the long run, you are better off with a doctor who has some "people skills".

Daphnise · 23/07/2025 20:50

The trouble with doctors is that they think they are superior, and many just can't face it when told they are being rude and patronising.

Phone calls don't help.

CurlyhairedAssassin · 23/07/2025 20:49

amilea · 23/07/2025 20:08

I said you're being rude I am talking

You inflamed the situation then. You weren't talking to a 6 year old child. I would have loved to have heard exactly how the conversation went between the 2 of you.

GertrudePerkinsPaperyThing · 23/07/2025 20:45

Watermonkey13 · 23/07/2025 20:43

Absolutely not acceptable for someone in a public facing profession to speak to a member of the public like this. No. That is very unprofessional. I would put in a formal complaint. The replies saying that they think doctors should be allowed to be rude/ unprofessional are bizarre. He was worse than you because he is a paid working professional and it sounds like he has broken his code of conduct.

Some times your feel like you’ve entered a parallel dimension on certain threads!

BatchCookBabe · 23/07/2025 20:45

IberianBlackout · 23/07/2025 20:43

Are you 12?

Of course they can’t just “say anything”, but frankly you did come across as rude imo.

He’s presumably the only dr you had to talk to that day, whereas he has to talk to a bunch of different stressed out patients. Unless it’s something truly egregious I’d just let it slide and be a bit more understanding.

Are you 12?

Of course they can’t just “say anything”, but frankly you did come across as rude imo.

The irony of your post. Wink

GertrudePerkinsPaperyThing · 23/07/2025 20:44

CaptainFuture · 23/07/2025 20:37

You missed the 'you pay their wages!!!' buy there...

What the poster said is nothing like “I pay your wages”. She’s pointing out that he’s the paid professional and should act like one. He shouldn’t be berating patients, it’s incredibly unprofessional.

amilea · 23/07/2025 20:44

InWithPeaceOutWithStress · 23/07/2025 20:37

Doctors should be in listening mode, not speaking over patients and telling them they’re rude. He may have just been having a very bad day.

Agree with others that what you’ve described sounds like autistic traits. Maybe the doctor has these too and it was bad social communication skills all round.

Its possible which is why i would never complain over a silly little argument as its not that deep but hopefully in the future this situation can be avoided by me taking some of the tips people have shared on here

OP posts:
IberianBlackout · 23/07/2025 20:43

amilea · 23/07/2025 20:09

To see if people think its ok for drs to say anything because their drs

Are you 12?

Of course they can’t just “say anything”, but frankly you did come across as rude imo.

He’s presumably the only dr you had to talk to that day, whereas he has to talk to a bunch of different stressed out patients. Unless it’s something truly egregious I’d just let it slide and be a bit more understanding.

Watermonkey13 · 23/07/2025 20:43

Absolutely not acceptable for someone in a public facing profession to speak to a member of the public like this. No. That is very unprofessional. I would put in a formal complaint. The replies saying that they think doctors should be allowed to be rude/ unprofessional are bizarre. He was worse than you because he is a paid working professional and it sounds like he has broken his code of conduct.