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AIBU?

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To this is absolutely insane! Universal Credit Sanction

463 replies

ThisIsInsane · 23/07/2025 12:18

Adult DD has had an absolute nightmare trying to get a job since she was fired just before Christmas,

She wasn’t happy in the role previous to that so applied for another, got it, gave her resignation. Three days into the new role, she was told, she wasn’t a good fit and immediately fired. She did absolutely nothing wrong btw.

This has massively affected her mental health. She’s never been fired before or been unemployed.

She has literally applied for over 1500 jobs since then, only got two interviews which she wasn’t successful at.

She missed a UC appointment in June. Not sure what exactly happened but she has evidence of her job search. At every appointment they tell her she’s applying for a lot of jobs and there’s noting they can do to help.

They have sanctioned her UC so she has only got £7!

According to the letter she has been sanctioned for 30 days for a first offence of missing one appointment after 6 months in which they have not helped her find a job!

She has an appointment later today and I’m planning to go with her to complain as she isn’t in the right head space to. I just think it’s totally disgusting! She lives at home luckily but can’t pay her phone bill even!

Imagine if she was living on her own and had no support!

AIBU to think this is extreme and unjustifiable punishment?

OP posts:
KassandraOfSparta · 23/07/2025 12:45

She missed an appointment.

If she wants the money she has to play by their rules, which means not missing appointments.

BelugaWh · 23/07/2025 12:44

I guess they assume she has saved some money from when she was working.
If she is in bed all that time is she spending the time applying for jobs?
Can she just apply for temp jobs/something lower paid so she can get back in routine?

Its awful how the job treated her but unless she did something severe its very likely more about the company than her. So just very bad luck.

Bodonka · 23/07/2025 12:43

It’s nice of you to be supporting her, but kicking off about it will do her no favours - nor in the long run will you going with her. It’s always ridiculously cringey when a parent shows up with their adult child to defend them (unless of course, there are considerable additional needs). She needs to learn how to stand on her feet, apologise for missing the appointment, and respectfully explain her situation.

And - the crucial bit - she has to attend all appointments from now on. You wouldn’t miss work without a good reason, nor can you miss an appointment. I’m assuming she didn’t let them know prior, and just didn’t show up? You’d get fired for that at work in some places, so yes I think it’s justified. If her mental health is so bad she can’t manage her appointments, that’s a different Avenue to go down I think.

vivainsomnia · 23/07/2025 12:42

If she's applied to more than 1000 jobs and only got 2 interviews, something is very wrong. Clearly she's in an area where there are plenty of jobs. Why isn't she getting interviews.

Sleeping all day is the worse thing she can do. It's really really hard mentally to cope with unemployment. So many young people struggle, but only she can make it happen. She needs to do it, there is no way about it.

First step, understand why she isn't getting any interviews.

catbathat · 23/07/2025 12:41

Did the contract with the new employer day anything about a notice period?
Do you know anyone who would say she was attending an interview with them at the time her job appointment was scheduled, so she can appeal

nam3c4ang3 · 23/07/2025 12:39

i mean, i dont know what the circumstances are of universal credit - but perhaps there is a standard set of rules, and if she missed one, then the rule is she gets less - if those are the rules then unfortunately she missed one - seems harsh but rules, are rules. They cant bend one set of rues for one person etc etc. Hope your daughter feels better soon.

ThisIsInsane · 23/07/2025 12:36

i am not denying she is at fault for not attending the appointment! Her mental health is shot and she is struggling to get up so spends most of the day in bed. Sleeping for 14-16 hours of the day.

The point I made about the appointment not being helpful was about even the job centre are saying they don’t know what happening with jobs at the moment.

Is sanctioning her so she hasn’t got enough even for basic living requirements, for ONE missed appointment, not extreme though?

£7 for a whole month.

That is the point of this thread.

OP posts:
DiscoBob · 23/07/2025 12:35

That sounds absolutely horrible. Is she definitely well enough to do this much work searching? She can get a sick note from her GP and then the UC do have to lay off you for that period.

It's bang out of order but they won't do anything different. They'll just offer her some kind of crisis loan that also gets taken off her payments.

But there's nothing you can do sadly. I hope she finds work soon.

Liliwen · 23/07/2025 12:34

I suppose it’s a condition she agreed to? So I’m not sure you can complain about it although I understand you’re annoyed for her. I would encourage her to take responsibility though and not go in with her complaining for her - I don’t think it’ll help her case

NaranjaDreams · 23/07/2025 12:32

The first sanction is not usually 30 days - it’s usually 48 hours plus whatever time it is until you go to the missed appointment.

Is this her next appointment? If so, that’ll be why. She needed to rebook for the next day, or as soon as possible.

She’s supposed to treat this like a job, and she’s agreed to do so in her commitments.

Make sure there’s ground for complaints before you do so, you don’t want to make it harder for her.

Namechangerage · 23/07/2025 12:27

Why did she miss the appointment?

Did she call to rebook or explain or just expect it to blow over?

Your DD needs to take responsibility whatever you think of the actual appointment itself.

Greenbird88 · 23/07/2025 12:25

She missed the appointment, so was sanctioned. It doesn’t really matter what your opinion is of the value of the appointments, she’s expected to attend them. If she wanted to complain about that, she should have still attended and raised it 🤷‍♀️

thelakeisle · 23/07/2025 12:25

Don't go in there with an attitude complaining, you will make things much much worse for her. Be placatory and charming, actually advocate for her, pleasantly and in a calm and respectful fashion.

She has to abide by the rules whether you feel they are helping her or not, if she wants the money. Apologise for missing the appointment, assure them it will never happen again. Don't try to coerce, force or push anyone into anything. It will not work.

THEY have the power, you have none. No matter how you feel, you only have the rights you can enforce and if you start an argument with them you are harming her and they can run circles around her for months.

She'd be better going on her own without her mother, and just apologising for her oversight and asking them to help her.

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